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"Empathy Matters," hosted by Dr. Nassim Abdi, delves into the essential role of empathy in the corporate world. This episode explores how AI is reshaping empathy in the workplace, strategies for fostering workplace empathy, and its impact on customer experiences and employee engagement. It also addresses the role of empathy in leadership and the evolving digital workplace. The discussion extends to transforming corporate stories for training, focusing on impactful stories, overcoming challen ...
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Creating an Empathetic Workplace: Roshan Kindred's Insights on Corporate Inclusion
34:14
34:14
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34:14
In today's episode of "Empathy Matters," host Dr. Nassim Abdi engages in a thought-provoking conversation with Roshan Kindred, Chief Diversity Officer at PagerDuty. Roshan shares a poignant story of loss, learning, and leadership, recounting the life-altering experience with her mentor, Andy, who taught her the deep-seated business imperative of th…
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Building Empathy at Work with Bridget Hurd, Blue Cross Blue Shield's VP
32:17
32:17
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32:17
In today's inaugural episode of "Empathy Matters," host Dr. Nassim Abdi engages in a thought-provoking conversation with Bridget Hurd, VP and Chief Diversity Officer at Blue Cross Blue Shield of Michigan. They explore the significance of empathy, cultural competency, and inclusivity in the workplace, especially in healthcare delivery and employee e…
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Imagine a world where corporate halls echo not just with the clatter of keyboards but with the heartbeat of empathy. Welcome to 'Empathy Matters,' the podcast that brings humanity back into the heart of business. Here, at the crossroads of compassion and corporate excellence, we uncover stories from the hallways of giants across a variety of indust…
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