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Experience by Design

Adam Gamwell, Gary David

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This is experience by design, a podcast that brings new perspectives to the experiences we have everyday. Does standing in line always have to suck? Why are airports so uncomfortable? What does it mean to be loyal to a brand? Why do you love being connected but dislike feeling tethered to your smart phone? Can we train people to care about the climate? Join Sociologist Gary David and Anthropologist Adam Gamwell on an expedition to the frontiers of culture and business through the lens of hum ...
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Welcome to „The Future of UX“ - the podcast about the future of UX Design, where we explore how emerging technologies like AI, AR, VR, and the metaverse will impact user experience design. Join Patricia Reiners as they sit down with experts and thought leaders from the world of tech and design to discuss the latest trends, insights, and best practices in the field of UX. From the ethics of AI to the future of user interfaces, we'll dive deep into the topics that matter most to UX designers, ...
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Explore the future of built environments through the lens of Spatial Experience Design (SXD). Each episode dives into how technology, human insight, and user design intersect to shape workplaces, venues, and public spaces—making them more engaging, efficient, and meaningful. Join us as we uncover ideas that redefine how people connect with the spaces around them.
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Ideate. A User Experience UX Design Podcast - product design

TSG - user experience design - human centered design thinking - ux - ui - product design -

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How can French cooking methods improve the safety of your car? Why can’t you just settle on what movie to watch on Netflix? Why do you have to sign a credit card receipt for a pack of gum? This is Ideate. A podcast about the user experience of items we use every day. Hosted by The Smyth Group design team: Hiromi, Nikita, Aaron, Paul and Rob.
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Design by Experience

Polina Sushko

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Real UX stories. What makes design work (or not). Design by Experience is a podcast for curious minds behind the screens — exploring the real stories, frameworks, failures, and wins that shape great user experiences. Each episode dives deep into the evolution of design thinking through case study dissections, solo reflections, and candid interviews with experienced professionals. With a focus on the intersection of form and function, the show blends real-world UX challenges with practical in ...
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Do you want to make a change in your life, but don’t know where to start? If you’re curious about what goes into building well-designed products and inspired by living a well-designed life, product designers and former Googlers Hannah Chen and Lia Fetterhoff share their insights for both! In this ten episode series on Life Experience Design, we move through the four phases: Discover, Define, Design, and Deliver. Join our newsletter on lifeexperience.design and follow us on Instagram (@lifeex ...
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The experiences of customers, patients, citizens, employees... are key to your organization’s success and therefore should be coordinated very carefully. This podcast is your go-to-place to learn about how to design human-centered services and get advice from practitioners. Read more about experience innovation on https://www.smaply.com/blog or create your own journey maps, personas and stakeholder maps on https://www.smaply.com
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Brighten your day – learn about user experience, design, products, gaming and technology. With entertaining and funny chat that goes off on unexpected tangents about life, everyday pain points and hilarious solutions. 80% random, 20% user experience (UX) and user interfaces (UI)* Your hosts Mark, Nick and Paul discuss a different subject around design, UX, UI, business and technology, with the occasional special guest thrown in for good measure. Ironically as Henry Ford almost definitely did ...
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Recently when talking to my freshman class about time management strategies, part of me started to feel sorry for them knowing that the challenge of time management only gets harder and not easier. I’m sure it feels overwhelming to have so many classes, social activities, for some sports obligations, joining clubs, and even hopefully sleep. There i…
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AI is moving incredibly fast. Every week there is a new tool, a new model, a new headline. For designers it can feel impossible to keep up. But you do not need to know everything. You just need to understand the foundations, the language and the big trends. In this episode I take you through a clear overview of what really matters in AI right now. …
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Standing in front of a classroom, or trying to talk to anyone raised in the distraction generations, emphasizes how we are constantly trying to compete for attention. I guess that competing for attention is nothing new; it is just the sources of distraction are different. Back in the “before times” of not too long ago, people would get distracted b…
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AI is changing the way we design fast. Tools are writing copy, generating wireframes and even running research. It is easy to wonder what is left for us as designers. In this episode I share the three core UX skills that will always matter no matter how powerful AI gets. You will hear personal stories from my own projects and workshops plus practic…
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I think I am being honest when I say that I have never eaten at a Cracker Barrel. I may have once or twice in my life, but I honestly don’t remember. This is not out of any ideological reason or intentional decision. It just never happened. Never seemed like a place I would want to go when passing by. Given that there are four Cracker Barrel’s in M…
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AI for Designers: 5-week Bootcamp 💻 Enrollment starts Sep 01 ✨ → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Sign up for the ⁠waiting list In this episode of Future of UX, we’re not just talking theory — we’re diving into real-world applications of AI agents already showing up in products people use every day. We’ll explore: Google’s Search AI Mode, which can book you…
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For parents who have school-aged children, it is the most wonderful time of the year when the children are gone from the house and return to places of learning, or at least someplace other than bothering their parents. We love are children dearly, but loving them when they are somewhere else is a welcome reprieve. Each new school year presents some…
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AI for Designers: 5-week Bootcamp 💻 Enrollment starts Sep 01 ✨ → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Sign up for the ⁠waiting list⁠ In this tutorial-style episode of Future of UX, we’re exploring one of the most essential skills for designers working with AI today: prompting. Prompting isn’t just about cool outputs. It’s becoming the new interface for design.…
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I am just back from a vacation that took me across three states, one Navajo reservation, and some federal land in the southwest of the United States. Departing the humid and heavily greened northeast to the dry and brown and red landscapes of the southwest was a major transition. I have never spent that much time in that part of the country, so it …
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Throughout my career as a sociologist, I have come to the conclusion that people find sociologists annoying on a deeply personal level. Anthropologists have great stories about travelling to exotic locations. People seem to really appreciate psychology because they think it helps them to better understand why people do the things they do. Historian…
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AI for Designers: 5-week Bootcamp 💻 Enrollment starts Sep 01 ✨ → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Sign up for the ⁠waiting list In this episode of Future of UX, I share my honest review of the new GPT 5 after testing it intensively for a week. If you have been on LinkedIn, X, or Instagram lately, you have seen mixed reactions. Some people are excited. Others…
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One of the things that I have come to thoroughly enjoy as a type of past time is the learning about the history of World War II in the Pacific theater. A book that I have been listening to recently is “Japanese Destroyer Captain” by Captain Tameichi Hara. It is amazing listening to give a version of things from the perspective of a Japanese naval c…
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💻 ✨Waiting list for the AI Academy: 6-week Bootcamp to Learn How to Master AI as a Designer. Opening in September. → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Sign up for the waiting list Today, I’m breaking down the five biggest tech shifts from the past month that every designer should understand. This isn’t just about headlines — it’s about how these changes are qu…
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Being a sociologist means that there often are only so many opportunities to “do sociology” in a way that has impact. It is not that sociology doesn’t have value and practical applications. On the contrary, I would consider it one of the most useful and practical disciplines. But it can be hard to combine the opportunity to do practical application…
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In this episode, we're diving into one of the biggest shifts happening in digital product design right now: AI agents. AI agents are no longer just answering questions – they’re planning, making decisions, and acting on behalf of users. This fundamentally changes how we design experiences. You’ll learn: What AI agents actually are (and how they dif…
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🎧 Episode 3 – Why UX > UI (And No, They’re Not the Same) Are UX and UI just two sides of the same coin? Or are they fundamentally different? In this episode, we're cutting through the confusion to explain why User Experience (UX) and User Interface (UI) are distinct disciplines – and why understanding this difference is crucial for any successful p…
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🎧 Episode 2 – A Very Brief History of UX What is UX, really? And how did we get here? In this episode, we take a quick (but punchy!) stroll through the surprisingly rich history of user experience — from ancient tools and ergonomics to the digital age and beyond. You’ll learn how psychology, design, and technology intersected over time to create wh…
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🎧 Welcome to the very first episode of Design by Experience! In this short and snappy intro, I’ll walk you through what this podcast is all about, who I am, why I’m making it, and what you can expect in upcoming episodes. Whether you’re a curious design enthusiast, a junior just starting out, or a seasoned UX professional — this space is for you. W…
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Stories are the ways that we can relate our experiences to others. It is the most primary form of human communication, which makes it kind of ironic that people seem to be discovering the importance of storytelling. Through stories things become memorable, or more easily remembered. Growing up going to Catholic school, I might have a hard time reme…
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We’re back from the summer break — and kicking off this season with one of the most exciting shifts happening at the intersection of design and development: vibe coding. In this episode, I’m breaking down what vibe coding actually is, why it’s relevant for designers (not just developers), and how it’s changing the way we build digital products. You…
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The Employee Experience MBA class that I'm teaching this summer is in full swing, with a lot of ground to cover in a short amount of time. One of the things that I emphasize out of the gate is that employee experience is about optimizing the organization for the employee. Or, put simply, treat your employees like human beings, and treat them well. …
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In the latest episode of Spatial Experience Design, MapsPeople’s Søren Vasø sits down with Johnny Sloan, SVP at Leap, to talk about what happens when events stop being static and start getting smart. Together, they explore what it takes to transform a high-density, high-stakes environment—like a comic con or fandom expo—into a thoughtfully designed…
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Summer is in full swing, and with summer for academics comes the typical question, “Do you have summers off?” I can’t speak for all academics, but summers don’t mean the lack of work, but the shifting of work. We go from our primary focus being on teaching and into other pursuits that we don’t have time for during the school year. Typically that me…
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Happy Fourth of July to everyone out there, as I record this on the day before the 4th. For those in the US, this is the day that we celebrate our independence from the British. No offense to our British listeners. But to be fair, we are not alone in our desire to kick the British out. Nice to see that we could put that ugliness behind us. Now we a…
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In this episode of Spatial Experience Design, MapsPeople’s CPTO Christian Christensen joins host Søren Vasø to unpack the rising role of spatial MCPs—Model Context Protocols that enable AI to understand tools, data, and context without custom code. From finding a quiet spot at a convention center to answering, “Will I make my flight?”, this convers…
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In this episode of Spatial Experience Design, MapsPeople Solutions Engineer Brynley Herbert joins host Søren Vasø to explore what today’s airport maps should be doing—and why most of them fall short. From live wait times at security to adaptive wayfinding for janitors, travelers, and accessibility needs, this conversation unpacks how responsive map…
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I’m currently working on a book called Experience by Design, and by currently I mean the last three-plus years. You could say it is a work in progress. But as the saying goes, “progress, not perfection.” When all you see is the goal, it can be hard to see the progress you are making. So making progress I am, and hopefully I’ll have something to sha…
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In this episode of Spatial Experience Design, host Søren Vasø sits down with Crowd Connected’s CEO, James Cobb, to unpack how indoor positioning systems (IPS) are transforming navigation at large-scale events. They dive into the hidden friction between key attendee moments—lost time, missed meetings, inefficient crowd flow—and how IPS helps remove …
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In this episode, Patricia dives into Apple’s new Liquid Glass UI updates and what they reveal about the future of digital design. You’ll hear: ✅ Why Liquid Glass is more than just a shiny update – and what it means for us as UX designers. ✅ How this shift moves us beyond static screens and into dynamic, fluid, and more human experiences. ✅ The exci…
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Taelor 2025 Father’s Day Special Up to $85 OFF gift cards – From June 9 to June 15, Taelor customers can get up to $85 OFF GIFT CARDS. Just visit the following link and your discount will automatically be applied. https://reurl.cc/VYb05A Taelor also just launched their 7-items-per-month plan, so customers can enjoy even more styles and confidence w…
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One of the things that I am starting to notice more and more is the difference between “getting older” and “feeling older.” Getting older is something that is unavoidable as long as we’re alive. But I find feeling older comes in waves. I am finding that seeing another child graduate high school is another moment in which I am impacted by feeling ol…
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In this episode of Spatial Experience Design, in-house Senior Solutions Engineer Geoff Wakefield sits down with host Søren Vasø to explore how AI is removing technical barriers and unlocking faster experimentation. It's now quicker and easier than ever to turn creative spatial ideas into working experiences. Instead of static presentations, working…
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In this episode, we’re tackling one of the biggest questions in the future of work: 💡 What are the skills that will truly future-proof your career? By 2030, 85% of the jobs that will exist haven’t even been invented yet. AI is already automating tasks we thought required human intelligence—so what skills will actually set us apart? The answer isn’t…
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Parenting children is definitely one of the hardest challenges that we can face in life. But as challenging as that is, it is nothing compared to reparenting your inner child. Some of you might be familiar with that turn of phrase. It refers to the process of dealing with childhood trauma, and “short-falls” in the manner in which you were parented …
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In this episode of The Future of UX, I’m joined by Miri Lodman, Product Manager and team lead at Wix, where she’s been helping shape the future of website creation for over a decade. From her early work on one of Wix’s very first AI-powered tools to leading cutting-edge product innovation today, Miri shares how the role of AI has evolved—and how it…
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David Dewane, CXO at Geniant, joins this episode of Spatial Experience Design to unpack why most modern offices aren't working—and what to do about it. David and host Søren Vasø explore how workplaces can either support or sabotage creativity, focus, and momentum. Drawing from real-world examples like recording studios, law firms, and even the Wrig…
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In this episode, we’re tackling a question that every UX designer thinks they understand—but do we really? 💡 Are we designing for how people actually think—or just how we assume they think? We rely on psychology-based UX laws like: ✔️ Hick’s Law (Too many choices slow people down—right?) ✔️ Fitts’s Law (Bigger buttons are easier to click—makes sens…
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I’m lucky enough to live in a spot where there are a lot of trails that I can enjoy whether running, walking, biking, and even snowshoeing if we get enough snow. No matter what I am doing, I have one simple rule: if there is a friendly dog on the trail, I must stop to pet it. The opportunity to pet and engage with random dogs is one of the things t…
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In this episode of 𝗦𝗽𝗮𝘁𝗶𝗮𝗹 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗗𝗲𝘀𝗶𝗴𝗻, host Søren Vasø speaks with BIG Digital’s Jordan Lampert to explore how kiosks are reshaping the experience at large events. They unpack what it takes to design screen content that adapts in real time—based on crowd flow, timing, and intent—and how that flexibility supports everything from fan engagemen…
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In this episode of Future of UX, I’m back from a little break — and a big life change (spoiler: I had a baby!). We’re kicking things off with a fresh quarterly update on everything new and exciting in the world of UX, AI, and design tools. I’ll walk you through: What’s new with AI agents and why they’re more than just fancy chatbots How tools like …
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𝗦𝗽𝗮𝘁𝗶𝗮𝗹 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗗𝗲𝘀𝗶𝗴𝗻 - 𝗘𝗽𝗶𝘀𝗼𝗱𝗲 𝟭𝟳 In this episode of Spatial Experience Design, host Søren Vasø speaks with Jakub Otcenas, co-founder of AnyLane, to explore what makes a smart kiosk actually useful—both for shoppers and for mall operators. They dig into real-world behavior data, common pain points in navigation, and how smarter search systems …
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In this episode, we’re tackling a question that could completely change UX as we know it: 💡 What happens to UX design when there’s no more "navigation"? For decades, UX has focused on creating clear navigation systems—menus, categories, filters, search bars. But AI is changing everything: ChatGPT delivers answers instantly—no need to browse. Amazon…
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We are rapidly approaching the end of semester, which can only mean one thing: freedom. The end of the semester is always a weird time. It kind of reminds me of the end of a relationship where both parties have just had enough and know that it is time to move on. Let us conclude the business at hand and get on with our lives. Sure we can stay frien…
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𝗦𝗽𝗮𝘁𝗶𝗮𝗹 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗗𝗲𝘀𝗶𝗴𝗻 - 𝗘𝗽𝗶𝘀𝗼𝗱𝗲 𝟭𝟲 In this episode of Spatial Experience Design, host Søren Vasø is joined by Christian Christensen, Chief Product & Technology Officer at MapsPeople, for a hands-on look at how AI can be applied to real-world spatial data. Using Gemini Flash 2.0 and a live MapsIndoors prototype, they explore how AI understands c…
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In this episode of The Future of UX, I sit down with Amy Heymans—a visionary design leader with 25+ years of experience in strategy, innovation, and ethical design. Amy has worked in health, finance, and government, always pushing for human-centered, responsible, and impactful solutions. We cover some BIG topics in this conversation: ✅ Balancing bu…
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𝗦𝗽𝗮𝘁𝗶𝗮𝗹 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗗𝗲𝘀𝗶𝗴𝗻 - 𝗘𝗽𝗶𝘀𝗼𝗱𝗲 𝟭𝟱 Garret Flower, CEO of Wayleadr, joins podcast host Søren Vasø in this episode of Spatial Experience Design to unpack why parking continues to be a major point of friction in daily routines—and what a better arrival experience could look like. The discussion explores how smarter parking systems reduce stress an…
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In this episode, we’re tackling a question that every designer is asking: 💡 AI is changing how we work—but is it improving or undermining the UX design process? UX is fundamentally human-centered, but AI isn’t human. So how do these two things coexist? We break down the five phases of UX design—Empathize, Define, Ideate, Prototype, and Test—and exp…
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Springtime in New England is the worst. As I sit here on another cold and rainy “spring” day, I’m reminded of what I was told by someone when I first moved to Boston 25 years ago: “Springs in New England are wonderful.” I never trusted another word that person said after I experienced it for myself. Part of it is the waiting for something better th…
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How do you scale design teams while keeping creativity alive? How does AI fit into the future of UX? In this episode, I sit down with Jade Tomlin, Executive Creative Director at Huge, to explore the challenges and opportunities of designing at scale, fostering collaboration in large teams, and integrating AI into the creative process. Jade shares h…
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𝗦𝗽𝗮𝘁𝗶𝗮𝗹 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗗𝗲𝘀𝗶𝗴𝗻 — 𝗘𝗽𝗶𝘀𝗼𝗱𝗲 𝟭𝟰 Robin Le Gal, Co-Founder of Ezymob, joins host Søren Vasø in this episode of 𝑆𝑝𝑎𝑡𝑖𝑎𝑙 𝐸𝑥𝑝𝑒𝑟𝑖𝑒𝑛𝑐𝑒 𝐷𝑒𝑠𝑖𝑔𝑛 to explore how public environments can be designed for everyone. The conversation focuses on how accessibility-focused thinking leads to smarter movement and greater autonomy in spaces like transit hubs, camp…
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