EXP Business Services is a leader in providing financial accounting, business consulting, and technical consulting products and services. We combine specialized knowledge and expertise with a solid execution to deliver business solutions every day.
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BBSI (NASDAQ: BBSI) is a leading provider of business management solutions, combining human resource outsourcing and professional management consulting to create a unique operational platform that differentiates it from competitors. The Company's integrated platform is built upon expertise in payroll processing, employee benefits, workers' compensation coverage, risk management and workplace safety programs, and human resource administration. BBSI's partnerships help businesses of all sizes ...
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The Home Services Business & Marketing Success Podcast - Interviews, Tips & Strategies for Achieving Optimal Success In your Local Home Services Company
Don Franklin
Created to inspire contractors and home service companies in industries such as Landscaping, Garage Door, Pool Builders, and other local home service industries to achieve optimal business success. On this Podcast, we share Interviews with the nation's leading businesses in the Home Service Industry and ideas, strategies & techniques for most effectively marketing your home service business hosted by Don Franklin. Topics from SEO & PPC to Google Business (a.k.a. Google Maps) Optimization, Re ...
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In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.
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Freedom Blueprint for Home Services | HVAC, Plumbing, Electrical, Leadership, Business Growth
Justin Deese | Home Service Industries
Welcome to the Freedom Blueprint Podcast! Host Justin Deese delivers practical advice from his decades in the home service industry. Each week, discover strategies for success, avoid pitfalls, and hear real-life stories. Join our community to learn and grow together. Featuring guests like Tommy Mello from Home Service Experts, Tersh Blissett from Service Business Mastery, and Tom Peregrino from Service Nation. Visit www.FreedomBlueprintPodcast.com for more. Empowering leaders, fostering grow ...
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In this podcast you can listen about top business consulting services provided by a business consultants. John Jesse Breslin is a licensed sequential business person.
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The goal of the Small Business Enterprises Supportive Services Podcast (SBE Podcast) to is to be a resource for business owners. Some SBE Podcast business podcasts will be weekly workshop topics regarding various business topics and others will be in-depth conversations with experts recorded and shared with the SBE community. The SBE was created to provide training and consulting services that will enable SBEs to acquire the proficiency, expertise and experience necessary to compete for fede ...
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Venture Capital in MSP SaaS: Insights on Investment, Challenges, and Future Trends w/Joel Abramson
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In this episode of the podcast, host Dave Sobel sits down with Joel Abramson, the managing partner at TopDown Ventures, to discuss the intricacies of venture capital in the managed services provider (MSP) software space. With a background that includes significant experience in the MSP industry, including the sale of a large MSP to TELUS, Joel shar…
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65 | From Pipe Dream to Pay Day: Avoiding the Biggest Mistakes in Selling Your Home Service Business
17:31
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Show Information Episode Number: 65 Date: December 16, 2024 Duration: 17:30 Host Information Host: Justin Deese Website: JustinDeese.com Contact: Justin@JustinDeese.com FREE EBOOK: FreedomBlueprintPodcast.com/eBook Summary In this episode of the Freedom Blueprint podcast, host Justin Deese discusses his new eBook, 'From Pipe Dream to Pay Day,' whic…
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Exploring Evergreen's Long-Term Investment Strategy, People, & Global Expansion w/ Jeff Totten
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Host Dave Sobel interviews Jeff Totten, the founder and CEO of Evergreen, a company that takes a unique long-term investment approach in the managed services provider (MSP) space. Jeff shares insights into Evergreen's philosophy, which is heavily inspired by Berkshire Hathaway's model of acquiring businesses with the intent to build and hold them f…
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Open Source MSP Solutions, Community Growth, & AI Integration in SaaS Management w/ Kelvin Tegelaar
20:22
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host Dave Sobel sits down with Kelvin Tegelaar, the CTO of Lime and founder of CyberDrain, to discuss the evolving landscape of SaaS management and the innovative approach taken by CyberDrain. Tegelaar introduces the Cyber Drain Improved Partner Portal (CIPP), an open-source, multi-tenant management solution specifically designed for Microsoft 365.…
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2024 Predictions Review & 2025 Outlook: AI, Compliance, Decentralization, and MSP Evolution
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The episode begins with a recap of the previous year's forecasts, assessing their accuracy and relevance in the rapidly evolving tech landscape. Host Dave Sobel highlights the increasing reliance of businesses, particularly in healthcare and finance, on Managed Service Providers (MSPs) to navigate the complex compliance requirements stemming from a…
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AI Safety Tools, Diversity in IT, Voice Tech Risks, and RMM Market Shifts
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The episode opens with a focus on Anthropic's new tool, Clio, which is designed to enhance AI observability by identifying threats and unknown harms associated with its AI chatbot, Claude. Clio has already proven its utility by detecting a coordinated spam network attempting to manipulate search engine optimization. Anthropic aims to share Clio's m…
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AI Leadership Growth, Chatbot Innovations, and Broadcom's VMware Success Amid Channel Challenges
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There is a significant surge in AI leadership and investment within organizations, highlighting a 70% increase in the number of chief AI officers from 2023 to 2024. This trend indicates a growing commitment to AI technology in the corporate landscape, with many companies opting to fill these roles with talent from major tech firms. The report empha…
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Exploring AI, Automation, and Team Dynamics in Cybersecurity for SMBs and MSPs with Gerwai Todd
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Host Dave Sobel welcomes back Gerwai Todd, CEO of both PIA and TimeZest, to discuss the unique challenges and strategies involved in leading two organizations simultaneously. Gerwai emphasizes the importance of having a strong team and effective communication, highlighting the implementation of the Entrepreneurial Operating System (EOS) in both bus…
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2025 Tech Outlook: AI Trends, Bespoke Platforms, and MSP Confidence w/ Seth Robinson & Rich Freeman
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Host Dave Sobel welcomes Seth Robinson, Vice President of Industry Research at CompTIA, and Rich Freeman, a seasoned journalist and analyst specializing in the SMB channel. The discussion centers around CompTIA's recently released outlook for 2025, which highlights the ongoing optimism within the technology sector, particularly among IT professiona…
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Navigating Compliance: Trends, Challenges, and the Future for MSPs in 2025 w/ Tim Golden
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Dave Sobel engages in a thought-provoking conversation with Tim Golden, CEO of Compliance Scorecard. They discuss the evolving landscape of compliance, particularly in the context of Managed Service Providers (MSPs) as they look toward 2025. Tim emphasizes that compliance is not a fleeting trend but a critical aspect of business operations, drawing…
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Google Gemini 2.0, Cybersecurity Breaches, and the Future of Managed Services
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Google launched Gemini 2.0, their next-generation AI model, which includes an experimental version called Gemini 2.0 Flash, boasts impressive capabilities such as generating text, images, and speech while processing various inputs. With a focus on multimodal functionality, Gemini 2.0 aims to support agentic AI systems that can think ahead and act o…
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TeamViewer's $720M Acquisition, Microsoft Shareholder Pushback, SEC Cyber Rules, and Windows 11 Warnings
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The episode starts with TeamViewer's acquisition of 1E for approximately $720 million. This strategic move aims to enhance TeamViewer's capabilities in digital workplace management and intelligent endpoint management, ultimately improving employee experience and operational efficiency. With TeamViewer already installed on over 2.5 billion devices g…
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MSPs Propel AI Growth: ChatGPT Pro, Domain-Specific Models, and New Tech Innovations
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A recent survey by ISG indicates that nearly two-thirds of executives in the Americas and Europe are utilizing MSPs for their AI initiatives, with enterprise spending on these projects expected to rise by 50% in 2025. Sobel highlights the shift towards smaller, domain-specific AI models, which are anticipated to become mainstream as organizations s…
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U.S. Job Growth, IT Labor Trends, VDI Challenges, Private 5G, and AI's Impact on SMB Revenue
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The U.S. economy added 227,000 jobs in November, with a slight increase in the unemployment rate to 4.2%. Notably, the IT sector saw stable hiring, with the unemployment rate for IT professionals decreasing to 2.5%. However, a recent study highlights the impact of return-to-office mandates on employee turnover, especially among women and skilled wo…
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64 | The Hidden Costs of Hiring Technicians with Guest Co-Host Kristen Deese the Virtual CFO of the Trades
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Show Information Episode Number: 64 Date: December 9, 2024 Duration: 31:24 Host Information Host: Justin Deese Website: JustinDeese.com Contact: Justin@JustinDeese.com Guest Co-Host Info: Kristen Deese Guest Company:Virtual CFO for the Trades Guest Contact: Kristen@KristenDeese.com Guest Website: www.KristenDeese.com Summary In this episode of the …
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Balancing MSP Standardization, Talent, & Strategic Decision-Making w/ Elliott Hyman
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Dave Sobel sits down with Elliott Hyman, CEO of Myra Technology Group, to discuss the unique challenges and opportunities faced by managed service providers (MSPs) operating within a collective framework. Hyman shares insights into how his organization selects and supports a diverse group of MSPs, emphasizing the importance of understanding each bu…
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Exploring AI in Content Creation: Tools, Techniques, and Future Possibilities with Dave Sobel
25:06
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Host Dave Sobel dives into the fascinating world of artificial intelligence (AI) and its practical applications in content creation. He shares insights from a recent presentation on how managed service providers (MSPs) and their customers are leveraging AI. Sobel emphasizes the importance of AI as a tool that enhances his workflow, allowing him to …
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Exploring 1Password's Strategy, Cybersecurity Trends, and AI on Data Governance w/ Jason Eberhardt
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Dave Sobel sits down with Jason Eberhardt from 1Password to discuss the evolving landscape of cybersecurity and the role of managed service providers (MSPs) within it. Eberhardt shares insights into 1Password's commitment to building relationships with MSPs, highlighting the company's transition from a consumer-focused product to one that actively …
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re:invent: Amazon's AI Innovations, Cybersecurity Risks, Intel's Challenges, and IT's Rising Status
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At Amazon's reInvent conference the company unveiled a range of AI-centric innovations. AWS CEO Matt Garman highlighted the transformative potential of generative AI across various industries, introducing Amazon Bedrock, which aims to streamline model training and reduce costs. The new Nova family of foundation models, including Nova Micro, Nova Li…
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Cyber Threats Evolve, Telecom Lawsuits, AI Challenges, and Hybrid IT Strategies in Focus
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As organizations enhance their data backup practices, hackers are increasingly targeting essential systems to render them inoperable, causing significant financial pain for affected companies. A case shared by Palo Alto Networks illustrates the widespread impact of such attacks, where one incident affected over 100 partners of a single tech vendor.…
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AI Adoption Challenges, Rising Energy Costs for Small Businesses, and New Innovations in AI Tools
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A recent Cisco AI Readiness Index reveals a significant gap between the urgency for AI implementation and the actual capabilities of organizations. Despite 98% of surveyed business leaders feeling pressure to deploy AI, only 13% are fully prepared, and a mere 21% have the necessary graphics processing units to handle current and future AI workloads…
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Intel's CEO Resigns, Microsoft Data Denial, AI Growth, and OpenWrt's New Router Launch
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As inflation concerns resurface, the latest data reveals a modest rise in the Personal Consumption Expenditures Price Index, with the overall PCE increasing by 2.3% year-over-year. Despite these inflationary pressures, the economy shows resilience, with GDP growth at an annualized rate of 2.8% in the third quarter and a steady job market. Host Dave…
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63 | Navigating Life as Entrepreneurial Kids: Deese Family; Addy, Zack, & Kristen
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Show Information Episode Number: 63 Date: December 2, 2024 Duration: 29:31 Guest Contact Information Guest: Addy & Zack Deese Host Contact Information Host: Justin Deese Website: JustinDeese.com Contact: Justin@JustinDeese.com Co Host Contact Information CoHost: Kristen Deese Website: KristenDeese.com Contact: Kristen@KristenDeese.com Summary In th…
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Exploring AI, Automation, and Device Lifecycle Management in the Evolving RMM Landscape with Colin Britton
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Dave Sobel interviews Colin Britton, the COO of Devisee, to discuss the current landscape of automation and management applications, particularly in relation to Microsoft Intune. Colin shares insights into how Devisee is positioning itself as an "easy button" for Intune, addressing the challenges faced by Managed Service Providers (MSPs) in utilizi…
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Q&A on MSP Trends: AI, Billing Rates, Technician Density, Cloud Spend, and Remote Work Insights
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Dave Sobel engages with the audience during a live Question and Answer session, addressing a variety of topics relevant to the managed services provider (MSP) market. The discussion kicks off with a deep dive into technician density, clarifying that endpoints per technician should include all devices covered under managed services plans, not just w…
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AI in DNS Security, Content Moderation & Future Trends in Cybersecurity w/ Ken Carnesi
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Host Dave Sobel sits down with Ken Carnesi, the co-founder and CEO of DNSfilter, to explore the integration of artificial intelligence (AI) within their DNS security solutions. Ken explains how DNSfilter leverages machine learning to enhance threat intelligence by analyzing both proprietary data and third-party feeds. With over 100 different feeds,…
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Mobile Security, Generational Attitudes, AI Impact, & Data Governance Trends w/ Denis O'Shea
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Host Dave Sobel welcomes Dennis O'Shea, CEO of Mobile Mentor, a managed services provider (MSP) with a unique background in mobile technology. Dennis shares insights from his extensive experience in the industry, particularly focusing on the generational differences in attitudes toward data security and privacy. He highlights how younger generation…
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Cybersecurity Breaches, AI Ethics, Cloud Competition, and CISO Liability
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The episode opens with a report on a major telecommunications breach attributed to Chinese government hackers known as Salt Typhoon. This breach has compromised American telecom infrastructure, allowing unauthorized access to phone calls and text messages. With fewer than 150 individuals confirmed as monitored, the potential impact could extend to …
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AI Readiness Challenges, VMware & Intel Struggles, Microsoft & OpenAI Innovations
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There is a growing urgency for organizations to adopt artificial intelligence (AI) amidst a notable lack of readiness. A recent Cisco report reveals that while 85% of IT leaders feel they have less than 18 months to act on AI, only 13% believe they are fully prepared to harness its potential. The episode highlights the structural challenges organiz…
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AI PCs, Amazon's Anthropic Investment, Remote Work Trends, and MSP Tool Market Shifts
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Early challenges faced by Artificial Intelligence Personal Computers (AIPCs), include productivity gaps, consumer confusion, and adoption barriers. A recent study by Intel highlights that users of AI-equipped PCs are less productive than those using traditional computers, losing an average of 15 hours a week on digital chores. Despite the potential…
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62 | The Rise of Ryno: Transforming Digital Marketing in Home Service with Chris Yano
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Show Information Episode Number: 62 Date: November 25, 2024 Duration: 55:14 Guest Contact Information Guest: Chris Yano Company: Ryno Strategic Guest Website: https://rynoss.com/ Podcast Host of: To The Point- Home Service Podcast https://podcasts.apple.com/us/podcast/to-the-point-home-services-podcast/id1496811695 Host Contact Information Host: Ju…
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Exploring the Cyber Criminal Ecosystem: Roles, Trust, and Disruption Strategies with Martin Zugec
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In this bonus episode of the Business of Tech, host Dave Sobel engages in a compelling conversation with Martin from Bitdefender, who describes his role as a popular scientist focused on making cybersecurity research more accessible and understandable. Martin Zugec highlights Bitdefender's long-standing commitment to research, particularly in Roman…
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Navigating MSP M&A: Capital, Growth, & Strategies for Success in a Shifting Market w/ Abraham Garver
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In this episode of The Business of Tech, host Dave Sobel welcomes Abraham Garver from Focus Investment Bank to discuss the current state of the mergers and acquisitions (M&A) market for Managed Service Providers (MSPs). The conversation begins with an overview of the increasing interest from private equity groups in investing in MSPs, particularly …
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Exploring ConnectWise's PSA Evolution, AI Integration, and Business Management with Jake Varghese
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host Dave Sobel engages in a detailed conversation with Jake Varghese from ConnectWise, focusing on the company's business management software portfolio. Varghese outlines the seven key products within the portfolio, and the discussion highlights the importance of these tools in helping Managed Service Providers (MSPs) streamline their operations a…
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Workplace Strategies: RTO Mandates, AI in IT, LogicMonitor & N-Able Moves, & Creative Writing Trends
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Significant developments in workplace engagement and productivity lead, focusing on contrasting strategies from major companies like Amazon and Intel. Amazon's CEO Andy Jassy recently addressed employee concerns regarding the company's return-to-office (RTO) mandate, which requires corporate employees to work on-site five days a week starting Janua…
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From Traffic to Leads: Digital Marketing in Action
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What if your business could turn online traffic into a stream of valuable leads effortlessly? Today, we unlock the secrets of digital marketing, offering you the tools to elevate your local business presence online. From optimizing your Google Business Profile to crafting engaging local content and mastering the basics of SEO, our conversation is p…
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Ignite: AI Innovations, Windows Resiliency, New Mini PC, & T-Mobile Cyber Breach Insights
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Microsoft's Ignite event highlights the company's latest advancements in artificial intelligence and productivity tools. Microsoft has introduced a range of new AI agents designed to enhance collaboration within Microsoft 365 Copilot, including features for SharePoint, project management, and meeting assistance. These pre-configured agents aim to a…
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Inflation, IT Spending Trends, AI Challenges, and Kaseya's Free Hardware Initiative
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We dive in on the latest economic trends, focusing on rising inflation and its impact on consumer confidence. The consumer price index has seen an increase to 2.6% as of October, driven largely by persistent housing costs, which rose by 4% in October alone. Neil Kashkari, president of the Minneapolis Federal Reserve, highlights the housing sector a…
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AI's Job Market Impact, Healthcare Trials, Regulatory Changes, and Global Cybersecurity Developments
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A new study reveals the significant impact of generative AI on the job market, showing a 21% decline in demand for automation-prone freelance jobs shortly after the release of ChatGPT. The research, which analyzed over 1 million job postings, indicates that writing jobs were the most affected, followed by software development and graphic design rol…
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61 | Are leaders born or are they made?| The Leadership Debate Unveiled
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Show Information Episode Number: 61 Date: November 18, 2024 Duration: 23:54 Host Contact Information Host: Justin Deese Website: JustinDeese.com Contact: Justin@JustinDeese.com Summary In this episode of the Freedom Blueprint podcast, host Justin Deese explores the age-old question of whether leaders are born or made. He discusses the importance of…
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Q3 MSP Trends: Revenue Insights, M&A Dynamics, AI Impact, and Future Predictions with Peter Kujawa
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Host Dave Sobel welcomes back Peter Kujawa from Service Leadership to discuss the latest trends in managed service provider (MSP) revenue and profitability for Q3. Peter shares insights from a new analysis that reveals a slowdown in organic managed service growth, which has been trending back to historical norms after a significant spike during the…
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Navigating Standardization vs. Customization with Ryan Morris & Luis Giraldo
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In this episode of the Business of Tech Lounge, host Dave Sobel engages in a thought-provoking discussion with Ryan Morris of Morris Management Partners and Luis Giraldo, Chief Experience Officer at ScalePad. The conversation centers around the provocative question: Does standardization equal commoditization? As the IT channel evolves, many Managed…
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Exploring ASIO's Journey, RMM Confidence, AI's Impact, and MSP Evolution with Jeff Bishop
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Host Dave Sobel sits down with Jeff Bishop, who oversees the ASIO product line at ConnectWise. The conversation delves into the evolution of the ASIO platform, which has been a significant focus for the company. Jeff reflects on the challenges faced during the development process, particularly the decision to create an entire platform during the pa…
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Cybersecurity Threats, Microsoft Price Hikes, AI in Consulting, and Password Trends Explored
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We start focusing on the resurgence of the state-sponsored cyber espionage group Volt Typhoon. This group has been targeting critical infrastructure, particularly outdated devices like Cisco and Netgear routers, and has successfully compromised a significant percentage of these devices in a short time frame. The episode highlights the vulnerabiliti…
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AI Scaling Challenges, Market Shifts, Security Innovations, and Energy Supply Issues for Tech Firms
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Significant challenges are being faced by companies like OpenAI as they encounter scaling plateaus in developing new large language models. Host Dave Sobel notes that AI researchers are advocating for innovative training techniques that mimic human reasoning, suggesting a shift in the competitive landscape. OpenAI's latest model, O1, employs a tech…
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Managed Services Growth, PSA @ IT Nation Connect, PSA Competitors
15:05
15:05
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15:05
With a significant increase in global demand for cloud services and data security, the managed services market is expected to reach an estimated $393.02 billion by 2025. Factors contributing to this growth include the need for specialized providers to manage complex IT infrastructures and the rising trend of Bring Your Own Device (BYOD), which nece…
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Navigating Cybersecurity Gaps: MSP Challenges, CMMC Impact, & Vendor Responsibilities w/ Wayne Selk
26:34
26:34
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26:34
Wayne Selk from CompTIA joins host Dave Sobel to focus on the current state of cybersecurity and the challenges faced by Managed Service Providers (MSPs). They delve into CompTIA's recent state of cybersecurity report, which highlights a significant gap between cybersecurity investments and the outcomes achieved. This disconnect raises critical que…
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Exploring AI Solutions: Azure AI, Copilot, Data Management, and Cybersecurity with Naveen Krishnan
19:56
19:56
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19:56
In this bonus episode of the Business of Tech, host Dave Sobel engages in a thought-provoking discussion with Naveen Krishnan, an AI architect at Microsoft. The conversation centers around the evolving landscape of artificial intelligence and its applications across various industries, including retail, financial services, and manufacturing. Nupi s…
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Exploring Identity Verification: Beyond MFA, Passkeys, Deepfakes, w/ Aaron Painter
21:35
21:35
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21:35
In this episode of The Business of Tech, host Dave Sobel engages in a thought-provoking discussion with Aaron Painter, CEO of NameTag, about the evolving landscape of identity verification in the face of emerging threats like deep fakes. The conversation begins with an exploration of traditional identity verification methods, particularly multi-fac…
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60 | High Fives and High Growth: How Levi Torres Transformed a Small Plumbing Business into an Industry Leader
31:38
31:38
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60 | High Fives and High Growth: How Levi Torres Transformed a Small Plumbing Business into an Industry Leader Show Information Episode Number: 60 Date: November 11, 2024 Duration: 31:37 Host Contact Information Host: Justin Deese Website: JustinDeese.com Contact: Justin@JustinDeese.com Guest Contact Information Guest: Levi Torres Company: High 5 P…
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