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Learning for Good | L&D Solutions and Leadership Development for Nonprofit Organizations

Heather Burright, Learning and Development Leader, Leadership Development Consultant, Instructional Designer.

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As nonprofit learning and development leaders, we want a seat at the table. We want to be viewed as true business partners who can help solve problems. We want to create meaningful learning solutions that fit in the flow of work and yield real results for the organization and for the staff. That's why in this podcast, we will not only explore instructional design and leadership development best practices, but we will also explore change management, belonging, and influence - helping you buil ...
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The Non-Profit Hour examines the inner workings and hears the human stories of Portland's many local non-profits. Shows air every Friday at 1:30 on XRAY.fm. Brought to us by the Media Institute for Social Change -- a public interest media lab that works to inspire, empower and engage emerging media producers.
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People with goals are 10 times more likely to succeed. That’s the kind of momentum I want as I head into 2025. I've worked with others to set goals for years. I've coached people through career transitions. And I've led project teams with a specific goal in mind so I know how important a goal can be. In this episode, I’m bringing you some recommend…
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The number one priority for HR leaders in 2025 is leader and manager development and yet, only 36% of organizations with leadership development programs think they work. Organizations are spending money and prioritizing leadership development but they aren't seeing the results. So what’s missing? New manager expert, Eric Girard is joining me on thi…
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Stories help us learn and engage us on an emotional level. But one of the more challenging parts of using stories is finding the right visuals to go with them. That’s where AI comes in. I personally have not used AI to create visual stories, that’s why I invited Dr. Nicholas Leonard to be my guest. Nicholas’s passion is at the intersection of AI an…
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Peer learning is a great technique to use in your training programs because it encourages active participation and networking, ensures diverse perspectives are shared and considered, encourages social and collaborative skills, and so much more. That’s why on this episode, I’m sharing five ways you can incorporate peer learning into your nonprofit's…
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Providing off-the-shelf courses is a common approach to training and development. But one of the limitations is the lack of context which is often needed to make the training relevant and meaningful. When I heard about Interfaith Ministries for Greater Houston and how they were combining off-the-shelf courses with more contextualized learning, I kn…
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Working with subject matter experts can be a great experience, but it can also be challenging. They don't always understand Learning and Development, they may have competing priorities that take them away from your project, and sometimes they think that they don't really need you. That’s why, in this episode, I’m sharing how you can turn your subje…
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Is training a change project? My vote is almost always YES. Training is often either being used to drive a change or it's being offered as the result of a change. Why does that matter? 70% of organizational changes fail and L&D has a role to play in this. That’s why in this episode I’m exploring how we, as L&D, can use change management principles …
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Most people form a first impression in just a tenth of a second, and there’s no second chances. So, what is your nonprofit's first impression? When you hire a new staff person, what do they think or feel? It's worth asking the question, and it's worth investing in making that first impression a good one. That’s why, on today’s episode, I‘m sharing …
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50% of leaders will fail. Even those who were once successful often eventually fail. Leadership failure comes with significant cost. You have to recruit, hire, and onboard a new leader and employees may have left or stopped performing under the old leader. So why do leaders fail? And how can we in L&D support them so they don't? That’s what we’re e…
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70% of organizational changes fail. I feel strongly that almost every training project is a change project. So, how do we successfully facilitate change? One essential element is social influence. We have to create the environment and the relationships to help our audience create and sustain the change. But how do we do that? I'm sharing five ways …
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I often hear from nonprofit L&D leaders about the challenges they face with constrained budgets. And I feel their pain. I know so many of you are working with small teams and few resources. But leadership development activities don’t have to be expensive and you don’t have to let a constrained budget keep you from developing your leaders. That’s wh…
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You spend months working hard on a training only to launch it and hear crickets. If you can't mandate people take that training, what do you do? This is where marketing comes in. Marketing is a pretty different skill set than what most L&D teams have. And your marketing team may not have the capacity to support you with each new training. That’s wh…
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I see a lot of L&D job descriptions and they usually include things like communication skills, project management skills, knowledge of learning design principles, and more. And while these are skills that you certainly do use as an L&D pro, what actually helps you hit the ground running? In this episode, I’m sharing three not-so-obvious skills or c…
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On today’s episode, I want us to look to the future of L&D. However, I don't only want to talk about the future of L&D from an L&D lens; I want us to be holistic and well-rounded and hear from a diversity of perspectives. That’s why I’ve invited some of my favorite L&D and L&D adjacent thought leaders to join me to talk about what they hope for the…
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Fantasy football is an $11 billion business with 29.2 million people playing in the US alone in 2022. So what’s the appeal? It's our job to look at what fantasy football is doing well and determine what we can steal to make our training more effective. In today’s episode, I’m exploring the four things L&D can steal from fantasy football to improve …
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Is generative AI your L&D thought partner? I've used ChatGPT for this podcast, for LinkedIn posts, for training, and more. And while I don't yet rely on it daily, it's becoming a better partner for me, because I'm getting better at using it. I love the idea of helping L&D pros like us make generative AI our thought partner, that’s why today’s guest…
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I'm a big fan of blended learning… I like being able to have learners spend some time inside a virtual or in-person classroom, but I also like them to spend time learning independently or in groups outside the classroom. Blended learning is a great approach to people development. In this episode, I’m sharing 5 reasons why. ▶️ 5 Reasons Blended Lear…
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We often reach for storytelling in our nonprofit training and it’s easy to understand why. Stories evoke emotion, help us connect with each other, and help us learn. But, there is a wrong and right way to tell a story. On this episode, Diana Farias Heinrich is sharing her ethical storytelling framework with us so we can tell stories the right way a…
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I start every new training project with a sense of hope and excitement. I'm ready to build a lasting relationship with my client and I feel ready because I have a proven plan for my project kickoff. I'm not reinventing it every time I have a new project. On today’s episode, I want to share that plan with you. Whether you're a consultant or currentl…
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As a training and leadership development consultant, I'm always wondering what we can learn from things around us, like the Olympics. The Olympics brings together top athletes from around the world as they compete against each other and their best selves. It takes years of practice and dedication to achieve something like this. We can learn a lot a…
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We have so many tools available for how we design and deliver learning. From project management and identifying learning needs to delivering our learning solutions, we're using tech throughout the process. Nonprofit L&D pros have very specific tech needs and we often have unique constraints that other organizations don't have. That's why I'm so exc…
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Getting qualified candidates into the nonprofit leadership candidate pool can be challenging, so we tend to start thinking about our internal candidates. They already know and love our mission so it's logical to want to advance them into these open leadership positions. But are your future leaders ready? In this episode, we're going to explore 10 t…
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What makes a DEIB training successful? From meaningful discussion to skilled facilitation, there are a lot of things that make a DEIB training successful. But today, I want to talk about using cohorts in your nonprofit’s DEIB training. A lot of DEIB trainings are one-off experiences. And if there is more than one training, it's not really set up as…
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A good coach or mentor can be powerful. That’s why on today’s episode, I’m sharing five ways you can use coaching and mentoring in your nonprofit’s talent development strategy. There are so many benefits to coaching and mentoring and these tools can be used in a variety of ways. While this isn’t an exhaustive list, it’s a good place to start. ▶️ Th…
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Are you listening to your learners? In this episode, our guest is strategic listener Emily Taylor. With a background in human-centered design, Emily is an expert listener. I've worked with Emily before and she's helped me and my clients be better listeners so we can identify skill gaps and create tailored training and resources to support behavior …
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I couldn't do what I do as a training and leadership development consultant to nonprofits without my support system, and you need a support system too. You are doing the work day in and day out to lead your L&D team (if you’re a supervisor), engage with your internal partners, and deliver quality learning experiences. There is a lot that goes into …
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In this episode, I’ve invited Karen Knight, volunteer extraordinaire, to give us some specific ways we can supercharge our nonprofit’s volunteer training. The demand for nonprofit services has increased, but the number of volunteers has decreased before and since COVID. It’s important that volunteers are trained well so that they have a good volunt…
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As I think about all the challenges nonprofits face, all the burnout nonprofit leaders experience, and all the amazing things they want to accomplish, I am consistently reminded of how important strong trusting relationships really are. That's why on this episode, I want to explore how good instructional design can break down silos and build those …
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Today’s guest is Matt Gjertsen, former Air Force instructor pilot and founder of Better Everyday Studios. He is giving us an outside perspective on behavior change and bringing some great insights to the nonprofit sector. Why are we surprised when we want our learners to change something and they don't? Behavior change is a funny thing and even a s…
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Why does change fail? There are a lot of reasons, but most of them come down to people. And if we're talking about people, L&D needs to be involved. That’s why on this episode of the podcast, I wanted to share the fastest way to organizational change and explore L&Ds role in change. ▶️ Why Change Initiatives Fail? Should L&D Be Involved in Change M…
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In this episode of Learning for Good, my guest, Quilen Blackwell is taking us inside his nonprofit, Southside Blooms. They grew from zero to 60 employees in just four short years. That means they onboarded a lot of staff and learned a lot along the way. He’s sharing his experience with us, what worked and what didn’t, so you can take a look at your…
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People love communities. But not all communities are created equal. I have a learning community and it can be hard. It's not hard to create; that was pretty easy. But it's hard to get people to engage. That's where the work is. To get better at this, I've been reading books and listening to podcasts about community and I've been reflecting on commu…
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In nonprofits, we have limited budgets. This means we need to be able to prioritize the training and professional development opportunities to be created. How do we do this? With people data. But what data should we be asking for and how can we use it once we get it? That’s what we’re discussing in today’s episode of the Learning for Good podcast w…
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With burnout at an all-time high and becoming a global trend, you need more than the occasional wellness perk to tackle it. If well-being in your organization is a top priority for you, but you aren't sure how to move from yoga and happy hours to something more meaningful, then this episode is for you. I’m discussing how to create a holistic plan f…
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When I create a competency model, there are so many things I look at. The one thing I don’t look at? Indicators of poor performance. I’m sure we all already know what poor performance looks like. To me, the lowest behavior you want is one that meets expectations. And everything should just go up from there. That’s why today we’re discussing why I d…
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Have you ever created a training, only to realize it didn’t have the impact you had hoped? In this episode of the Learning for Good podcast, we explore why training alone often fails to drive lasting behavior change. My guest Julie Dirksen, author of "Talk to the Elephant: Design Learning for Behavior Change," discusses the limitations of training …
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We all know the powerful role that mindset plays not only in our personal lives but also in our work. In this episode of the Learning for Good podcast, I explore five essential mindset shifts nonprofit L&D professionals should adopt to uplevel their leadership development strategy. By redefining how you approach your roles and the potential of your…
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Effective teams are essential to your nonprofit. I’ve been a part of teams that worked so well together, everything ran smoothly, and there were no major issues. But I’ve also been a part of teams that were the opposite. So how do we create effective teams? That’s what we’re exploring on today’s episode with Beth Napleton, an executive leadership c…
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What makes nonprofit training unique to corporate training or government training? While there are a number of things that are different, one thing that I thought would be fun to focus on is the three unique audiences that nonprofits create training for. These unique audiences come with their own challenges and I’m giving you some tips to overcome …
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Why do we let our kids watch cartoons like Cocomelon or Bluey? Because they are teaching our kids valuable lessons through animation. We can do the exact same thing in our nonprofit training. We can use animation to impart valuable lessons to our learners. That’s why I’ve invited Calvin Dantley to join me and share his experience with animation and…
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Have you heard of the forgetting curve? We naturally forget 90% of what we learn. That's troubling to hear for those of us in L&D. All we think about is helping people learn and creating behavior change from that learning. How can we do that If learners are forgetting the majority of what we teach them? That’s what we’re exploring in this episode. …
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In this episode, I've invited self-proclaimed frustrated changemaker Heather Hiscox to talk about how she uses data to overcome the status quo and boost workforce development. Heather, the founder and CEO of Pause for Change, is on a mission to change the way we change the world. I'm so excited to talk with her more about data and what L&D can star…
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Are your leaders the best they can be? Or are there areas where they are lagging behind a little bit? My guess is they're somewhere in the middle. You probably have leaders who excel and leaders who struggle. And even those who excel probably have room for improvement. So today we’re talking about why your team’s leadership skills might be lagging …
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If you've ever welcomed a baby into your home, you know how stressful it can be. You don't want to have the stress of what's being left undone at work on top of that. How do we help our nonprofit leaders navigate time out of the office? That’s what I’m discussing with mission-driven fundraiser, Lacey Kempinski on today’s episode. Lacey is focused o…
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Good training has a real impact on those who receive it. It can shift mindsets. It can build skills. It can change the way your organization works. And that's what I want to share with you today. Nonprofit leader, Lauren Wiley, shares how one training at her nonprofit impacted the midwives and doulas they train and ultimately the pregnant and postp…
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All too often, L&D feels like a last resort in the workplace. We, as L&D, need to be brought in earlier in the process of decision-making. We have experience and expertise to share and we have value to add, and we can help shape that final decision. In this episode, I’m sharing some tips to help build relationships so that L&D can become the first …
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Work is a major contributor to well-being. Your leaders influence the well-being of everyone on their teams. So those leaders become an important part of the conversation. That's why I'm so excited to have well-being strategist Loretta Turner as my guest today. We’re exploring how you can take a well-being approach to leadership development. ▶️ A W…
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I talk a lot about training as an avenue to create trusting relationships and psychological safety in your nonprofit. But what do you do when the training facilitates a large cohort of learners and it becomes harder to build those relationships? Today I am talking about what you can do to make those large cohorts of learners feel a bit more intimat…
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The skills you need as an individual contributor are different than the skills you need as a manager. We hear it time and time again - you promote your very best individual contributor to a supervisory position and they struggle because they aren’t equipped with the skills they need. That’s why I’m so excited to have Summer Davies, an award-winning…
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Let's say you are kicking off 2024 with a new program or service. Are your staff prepared to implement it? Have they had a chance to build the skills and confidence they need? Or will they be struggling to figure things out on the job? In today’s episode, I’m discussing just how Learning and Development can support your nonprofit as you’re changing…
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