أفضل بودكاسات Niada (2024)

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UCDP Ep #66 - Digital Advertising, Inventory Strategies, & Customer Retention for Used Car Dealers 30:21

29d ago30:21

30:21

In this episode of the Used Car Dealer Podcast, Zach interviews two special guests from Cox Automotive: Jade Terreberry (Sr. Director, Strategic Planning & Business Development) and Micah Tindor (Sr. Dir. Strategic Planning Kelley Blue Book ICO). They cover a range of topics relevant to today’s used car market, from digital advertising strategies t…

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UCDP Ep #65 - Vehicle Reconditioning, Condition Report Writing, & the Recovery Industry 47:29

2M ago47:29

47:29

In this episode of the Used Car Dealer Podcast, Zach interviews Dave Sutton, Vice President of Business Development and Industry Relations at Montway. The discussion covers vehicle reconditioning, condition report writing, and the current state of the recovery industry. Dave also shares insights on how technology is shaping these areas and what the…

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UCDP Ep #64 - Interview with Todd Smith on Identity Verification & Fraud Prevention in the Auto Industry 56:08

3M ago56:08

56:08

In this episode of the Used Car Dealer Podcast, Zach interviews Todd Smith, founder of QoreAI, a startup focused on identity verification and transactional fraud prevention in the automotive space. They discuss the recent CDK DMS hack, the prevalence of transactional fraud, and the future of secure document management in the automotive industry. Th…

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UCDP Ep #63 - Interview with Andrew Rostami of Credit Acceptance on Auto Financing 25:23

3M ago25:23

25:23

In this episode of the Used Car Dealer Podcast, Zach interviews Andrew Rostami, Chief Product Officer and CMO at Credit Acceptance. They discuss Credit Acceptance’s strategies for dealer growth and support for the subprime ecosystem. The conversation also highlights the latest financing tech innovations and upcoming initiatives from Credit Acceptan…

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UCDP Ep #62 - Interview with Mary Bartlett of Montway on Auto Transportation 19:47

5M ago19:47

19:47

In this episode of the Used Car Dealer Podcast, Zach interviews Mary Bartlett, Vice President of Business Development at Montway Auto Transport. They discuss Mary’s journey into the transportation space from automotive retail, the current state of automotive transport and logistics, and what makes Montway Auto Transport a leader in the industry. Th…

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UCDP Ep #61 - Interview with NIADA CEO, Jeff Martin on NIADA 2024 & Used Car Market 25:19

5M ago25:19

25:19

In this episode, Zach is joined by Jeff Martin, CEO of NIADA since February 2023 and former executive director at TXIADA. They discuss the upcoming NIADA Convention 2024, regulatory compliance, the used car marketplace, and the latest initiatives from NIADA! Some of the questions asked on the podcast include: Q) Jeff, you've been CEO of NIADA for n…

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UCDP Ep #60 - Interview with Bob Lanham of CarNow on Automotive Digital Retail in 2024 18:54

6M ago18:54

18:54

In this episode of the Used Car Dealer Podcast, Zach Klempf interviews Bob Lanham, SVP of OEM & Marketing at CarNow. They discuss Bob's second time on the podcast and move to CarNow, the strategic deployment of CarNow's recent $40M funding from Runway Growth Capital, and CarNow's unique position in the digital retailing landscape. They also discuss…

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UCDP Ep #59 - Interview with Mike Trudeau, EVP of Business Development at Montway Auto Transport 13:56

8M ago13:56

13:56

In this episode of the Used Car Dealer Podcast, Zach talks with Mike Trudeau, EVP of Business Development at Montway Auto Transport. They'll cover the impact of digital retail on auto transport, the benefits of Montway's M.A.P system for dealerships, how Montway is shaping the future of automotive logistics, and much more! Some of the questions ask…

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UCDP Ep #58 - Interview with Kanchana Sundaram, Sr Director of Product & Innovation at Experian Automotive 18:48

8M ago18:48

18:48

In this episode of the Used Car Dealer Podcast, Zach interviews Kanchana Sundaram, Senior Director of Product and Innovation at Experian. They discuss how Experian's tech, especially Fraud Protect, is revolutionizing the fight against fraud in the auto industry, the future of auto industry fraud prevention, and Experian's role in safeguarding deale…

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UCDP Ep #57 - Interview with Luke Lunkenheimer - From Prison to Successful Owner of Multi Rooftop Dealership Group 55:01

9M ago55:01

55:01

In this episode of the Used Car Dealer Podcast, Zach interviews Luke Lunkenheimer, an inspiring trainer in the automotive industry and owner of a multi-rooftop used car dealership group. Luke's journey from a past of addiction and prison to the cover of Used Car Dealer Magazine as a successful car dealer is nothing short of remarkable. Zach delves …

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UCDP Ep #56 - Navigating the 2024 Used Car Market w/ Cox Automotive's Senior Director of Economic & Industry Insights 25:49

10M ago25:49

25:49

In this episode of the Used Car Dealer Podcast, Zach interviews Jeremy Robb, Senior Director of Economic and Industry Insights at Cox Automotive. They delve into the dynamic shifts in the automotive market, focusing on the trends and challenges of 2023, the evolving landscape of used vehicle values, the critical role of data in decision-making with…

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UCDP Ep #55 - Interview with Matt Watson, Serial Entrepreneur with $150M+ Acquisition 32:15

10M ago32:15

32:15

In this episode of the Used Car Dealer Podcast, Zach sits down with Matt Watson, a very successful serial entrepreneur in the software space and co-founder of Vin Solutions CRM (Acq. Autotrader/Cox Automotive). They discuss the evolution of automotive retail, the impact of EV technology and direct sales model, and the unique approach to identifying…

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UCDP Ep #54 - Interview with Amir Hever, CEO of UVeye: Pioneering the MRI for Vehicles 18:53

1y ago18:53

18:53

In this episode of the Used Car Dealer Podcast, Zach is joined by Amir Hever, CEO and Co-founder of UVeye . They discuss the story behind UVeye's cutting-edge automatic vehicle inspection technology, explore how AI is shaping customer experience, and the pivotal role of innovation in redefining transparency and trust in dealerships. Some of the que…

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UCDP Ep #53 - Interview with Experian Expert Jim Maguire on Fraud in Auto Industry 27:07

1y ago27:07

27:07

In this episode of the Used Car Dealer Podcast, Zach interviews Jim Maguire, Experian's senior director of product marketing for automotive. They discuss dealership fraud, ways to prevent it at your store, and Experian’s latest report on fraud in the industry. Some of the questions asked include: Q) What's your industry background and why did you j…

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UCDP Ep #52 - Interview w/ Kieran O'Brien - Founder and CEO of Auto Repair SaaS ShopGenie 18:20

1+ y ago18:20

18:20

In this episode, Zach interviews Kieran O'Brien, the Founder, and CEO of ShopGenie. Zach delves into Kieran’s entrepreneurial journey, which includes selling his first company at just 21 years old. They discuss post-pandemic challenges, issues within the auto repair industry, feedback from ShopGenie's stealth stage (an auto repair platform set to p…

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UCDP Ep #51 - Interview w/ Jeff Martin - CEO of NIADA 13:33

1+ y ago13:33

13:33

In this episode of the Used Car Dealer Podcast, Zach is joined by Jeff Martin, CEO of NIADA, for a preview of the upcoming NIADA Convention 2023, they touch on key topics like regulatory compliance, overcoming used industry challenges, building stronger dealerships, and networking with federal agencies. Some of the questions asked include: Q) Why s…

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Tote the Note Podcast: "Compliant BHPH Underwriting" with Guest Attorney Steve Levine and Co-moderator Brent Carmichael 42:22

1+ y ago42:22

42:22

In Buy Here Pay Here (BHPH), dealers often find themselves in the difficult position of trying to provide creative and flexible financing to consumers who require an unconventional solution. So, how can dealers navigate the gray areas and remain fully compliant? It's possible! In this episode, Attorney Steve Levine with Ignite Consulting Partners a…

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UCDP Ep #50 - Interview w/ Steve Greenfield - Founder & CEO of Automotive Ventures 30:14

1+ y ago30:14

30:14

In this insightful and special 50th UCDP episode, Zach has a conversation with industry expert and investor Steve Greenfield about the fast-changing automotive landscape. They delve into timely topics, such as electric vehicles, OEM subscription-based features, autonomous technology, and digital retail, providing valuable insights into the industry…

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UCDP Ep #49 - Interview w/ ASOTU Founders - Paul Daly & Kyle Mountsier 32:54

1+ y ago32:54

32:54

In this episode of the Used Car Dealer Podcast, Zach interviews Paul Daly & Kyle Mountsier of ASOTU, two experts in the automotive industry. They discuss the future of digital retail, direct-to-consumer models, the BEV market, Carvana, impact of high prices and interest rates and other timely automotive topics. Some of the questions asked include: …

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UCDP Ep #48 - Interview w/ vAuto Founder Dale Pollak on Inventory Management in 2023 32:30

1+ y ago32:30

32:30

In this episode of the Used Car Dealer Podcast, Zach interviews Dale Pollak, the Founder of vAuto and one of the most well-known speakers and authors on inventory management. They discuss used car inventory management, trends, challenges, opportunities, and other related topics for dealers Some of the questions asked include: Q) What is your backgr…

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UCDP Ep #47 - Interview with Dennis McGinn of Rapid Recon 28:40

1+ y ago28:40

28:40

In this episode of the Used Car Dealer Podcast, Zach interviews Dennis McGinn of Rapid Recon. They discuss the best practices for dealership recon, potential impact of right to repair and recall disclosure-related bills on recon management, and other timely topics. Some of the questions asked include: Q) Can you talk about your background as an exe…

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UCDP Ep #46 - What your Dealership Needs to Know in 2023 About FTC Safeguard & Compliance 20:49

1+ y ago20:49

20:49

In this episode of the Used Car Dealer Podcast, Zach interviews Adam Crowell of ComplyNet. They discuss the importance of FTC Safeguard compliance for used car dealers, the proposed rules by CFPB and FTC, safety recalls and non-proper disclosure for dealers, and advice on how to get started with compliance. Some of the questions asked include: Q) T…

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HARD QUESTIONS with Brent Carmichael of NCM: "Where is Technology Most Needed in Buy Here Pay Here?" 27:13

2y ago27:13

27:13

Brent Carmichael returns as a featured guest along with dealers Jeff Clark (NC) and Justin Wallman (OH) to discuss technology. Hear Brent's bold prediction about the future of the internet :) :) :) along with Jeff's "1000% agreement" with Justin about the biggest challenge facing even well-established BHPH dealers. Host Jim Rhoads talks about how t…

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HARD QUESTIONS with Brent Carmichael of NCM: "Should I Have a BHPH Service Department?" 45:09

2y ago45:09

45:09

Brent Carmichael, Senior Moderator and Consultant with NCM Associates, joins host Jim Rhoads to take on another hard question for BHPH dealers - when to add a service department. Brent and Jim compare notes on the factors to consider in making this difficult decision. Hear Brent discuss the pros and cons of bringing vehicle repair work in-house - b…

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UCDP Ep #45 - Used Car Dealer Podcast with Melanie Wilson of NIADA 15:43

2y ago15:43

15:43

In this episode of the Used Car Dealer Podcast, Zach interviews Melanie Wilson, newly appointed CEO of NIADA. They discuss the latest initiatives with NIADA, her new role as CEO, and more! Some of the questions asked include: Q) Tell us a little bit about yourself, how you got into NIADA as well as the auto business. Q) Congrats on the new role, te…

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UCDP Ep #44 - Used Car Week San Diego LIVE Interview w/ Dealer 101 Team 14:40

2y ago14:40

14:40

In this episode of the Used Car Dealer Podcast, Zach interviews Keith and Chris McCrone of Dealer 101 recorded LIVE at Used Car Week in San Diego, CA. They discuss training dealers just getting into the business, continuing education for dealerships, challenges as well as opportunities in 2023, and other timely content for used car dealers. Please …

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UCDP Ep #43 - Interview w/ Bob Voltmann CEO of the NIADA 24:07

2y ago24:07

24:07

In this episode of the Used Car Dealer Podcast, Zach interviews Bob Voltmann, CEO of NIADA. They discuss the big focuses of NIADA for 2023, predictions on the used car marketplace, and the upcoming NABD Super Forum (https://bhphsuperforum.com) November 9th, 2022. Some of the questions asked include: Q) What came out of the NIADA National Policy Con…

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UCDP Ep #42 - Interview w/ Melinda Zabritski, Senior Director of Auto Financial at Experian 10:22

2y ago10:22

10:22

In this episode of the Used Car Dealer Podcast, Zach interviews Melinda Zabritski, Senior Director of Automotive Financial Solutions at Experian. They discuss the average loan amount growth, credit union auto finance market share, and her speaking engagement at the upcoming NABD Super Forum. Some of the questions asked include: Q) So, as an ice bre…

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HARD QUESTIONS: Why No Blue Sky Value In Buy Here Pay Here (BHPH) (2 of 3) 25:37

2y ago25:37

25:37

A 'Tote the Note' podcast episode hosted by Jim Rhoads. Hear from guests Ken Shilson and Brent Carmichael in the 2022 series entitled "Hardest Questions in Buy Here Pay Here." This is episode #2 of a 3-part mini-series on blue sky (or lack thereof) in the Buy Here Pay Here space. Episode #2 offers solutions for creating "transferable" value.…

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REVEALED with guest Bill Elizondo of NIADA: "How Leasing/LHPH Differs from Buy Here Pay Here (BHPH)" 42:24

2y ago42:24

42:24

Bill Elizondo joins for a "no dog in the fight" discussion about how leasing or Lease Here Pay Here (LHPH) compares for traditional Buy Here Pay Here (BHPH) dealers originating retail installment contracts. Neither Bill nor host, Jim Rhoads, lobbies for one or the other. Instead, the two share their experience regarding the pros and cons associated…

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Tommy Brandis, a 30-year Buy Here Pay Here Dealer, Talks Customer Retention 26:05

2y ago26:05

26:05

Hear Tommy, creator of the BHPH Success group on Facebook, talk about his early days of customer service and which parts still apply today. He offers some tips that only someone with his attitude and experience could. In particular, listen for him to explain why he refers to BHPH customers as "survivors." #bhph #buyherepayhere #automotive #finance …

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HARD QUESTIONS: Why No Blue Sky Value In Buy Here Pay Here (BHPH) (1 of 3) 33:14

2y ago33:14

33:14

A 'Tote the Note" podcast episode hosted by Jim Rhoads. Hear from guests Ken Shilson and Brent Carmichael in the 2022 series entitled "Hardest Questions in Buy Here Pay Here." This is episode #1 on a 3-part mini-series on blue sky (or lack thereof) in the Buy Here Pay Here space. Episode 1 focuses mostly on framing the industry-wide problem.…

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HARD QUESTIONS with Brent Carmichael of NCM: "Why Dealers Fail in Buy Here Pay Here (BHPH)" 41:11

2y ago41:11

41:11

Brent Carmichael, Senior Moderator of NCM Associates joins Jim Rhoads again for the "Hardest Questions in Buy Here Pay Here" series. Jim says "In this episode we share some common denominators we've observed among the BHPH operations we've seen fail or struggle. Listen 'til the end to get all the great tips!" Brent can be reached at bcarmichael@ncm…

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UCDP Ep #41 - Interview w/ Wendy Rinehart, Executive Director of OIADA 17:35

2y ago17:35

17:35

In this episode of the Used Car Dealer Podcast, Zach interviews Wendy Rinehart, the executive director of the OIADA (Ohio Independent Auto Dealer Association). They discuss the used car marketplace, the importance of IADAs, the upcoming Ohio convention, and more! Some of the questions asked include: Q) So Wendy, I wanted to start with an ice breake…

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HARD QUESTIONS with Brent Carmichael of NCM: "What Adjustments Should BHPH Dealers Be Making In This Economic Climate?" 59:52

2+ y ago59:52

59:52

Wow! Featured guest/co-host Brent Carmichael of NCM Associates joins as we discuss with Chris Tiller, Division VP of Car Financial, how this economic climate is different (and the same) for Buy Here Pay Here (BHPH) as past cycles. The guests' experience on the subject shows as we kept the cameras rolling longer than usual.…

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UCDP Ep #40 - 2022 Interview w/ Bob Voltmann CEO of the NIADA on current market, Washington DC, and more! 21:33

2+ y ago21:33

21:33

In this episode of the Used Car Dealer Podcast, Zach interviews Bob Voltmann, the CEO of NIADA, the largest national used car association in the United States. They discuss the used car marketplace, NIADA updates in Washington, the most recent convention, and more! Some of the questions asked include: Q) So let’s get started and for those of us lis…

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UCDP Ep #39 - Interview with Bob Hollenshead on the wholesale marketplace, Carvana acquiring Adesa, and Cars Acquisition 45:11

2+ y ago45:11

45:11

In this episode of the Used Car Dealer Podcast, Zach interviews Bob Hollenshead, the CEO & Founder of Accu-Trade, one of the largest used car wholesalers in the United States, and a serial entrepreneur. Zach and Bob discuss the current used car market wholesale conditions, Carvana, and the future outlook of the used car marketplace. Some of the que…

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Making It Big In The BHPH Business With Jeff Clark 19:20

2+ y ago19:20

19:20

بقلم Jim Rhoads

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UCDP Ep #38 - Interview with Chip Perry CEO of A2Z Sync (Former CEO of Autotrader & TrueCar) on the One Person Sales Model 27:31

2+ y ago27:31

27:31

In this episode, Zach Klempf interviews Chip Perry, CEO of A2Z Sync (Former CEO of Autotrader & TrueCar) on: the "One Person Sales Model': current used car market conditions; and what excited Chip to join A2Z Sync. Some of the questions asked include: Q) Major news outlets have been covering the high inventory prices, inventory shortage, rising pri…

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UCDP Ep #37 - Interview with Randy Kobat VP of Inventory Management Solutions at Cox Automotive 10:53

2+ y ago10:53

10:53

In this episode, Zach Klempf interviews Randy Kobat, VP of Inventory Management Solutions at Cox Automotive. Randy discusses the latest developments from NADA, how Upside and KBB ICO help used car dealers, as well as general discussion around inventory management. Some of the questions asked include: Q) So let’s get started, and for those of us lis…

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UCDP Ep #36 - Interview with Jasen Rice President of Lotpop on Inventory and Lot management 26:22

3y ago26:22

26:22

Happy New Year and after a December break we have the first episode of the UCDP for 2022 featuring Jasen Rice of Lotpop. In this episode, Zach Klempf interviews Jasen Rice the president of Lotpop which is a lot management software and professional services company. Jasen discusses the latest developments with the inventory / chip shortage, his expe…

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UCDP Ep #35 - Interview with Bill Zadeits President of Cherokee Media (Auto Remarketing & Used Car Week) 18:25

3y ago18:25

18:25

In this episode of the Used Car Dealer Podcast, Zach Klempf interviews Bill Zadeits the president of Cherokee Media which is one of the most recognizable automotive press outlets with the Auto Remarketing Magazine and the Used Car Week properties. Zach discusses the latest developments from Auto Remarketing including their in-person conference this…

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UCDP Ep #34 - Interview with Lissette Gole Head of Automotive Retail at Google on Used Car Sales 16:02

3y ago16:02

16:02

In this episode of the Used Car Dealer Podcast, Zach Klempf interviews Lissette Gole the head of automotive retail at Google. Lissette discusses the latest developments from Google including their dealer playbook and how they help dealers sell more cars online. Some of the questions asked include: Q) So let’s get started, and for those of us listen…

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UCDP Ep #33 - Interview with Joe McCloskey of the NIADA on 50 years in the used car business 32:42

3y ago32:42

32:42

In this episode of the Used Car Dealer Podcast, Zach Klempf interviews Joe McCloskey the NIADA President of the board of directors and a successful Colorado-based used car dealer operator who has been in the business for over 50 years. Zach and Joe discuss the importance of IADAs as well as 20 groups, inventory during the pandemic, and thoughtful a…

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UCDP Ep #32 - Interview with Danny Zaslavsky of VinCue on used inventory management 21:30

3y ago21:30

21:30

In this episode of the Used Car Dealer podcast, Zach Klempf interviews Danny Zaslavsky the managing partner of VinCue on running a large used car dealership with no floor plan, inventory management in 2021, VinCue product, and the concept of the highest authentic value. Some of the questions asked include: Q) So let’s get started, and for those of …

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UCDP Ep #31 - Inventory Marketing with Chris Lentz of AutoSweet 11:28

3y ago11:28

11:28

In this episode of the Used Car Dealer podcast, Zach Klempf interviews Christ Lentz the CEO of AutoSweet and an auto industry entrepreneur with a previous exit. Chris discusses with Zach how dealers have adapted their inventory marketing, Facebook, Google Adwords, best practices with dealer marketing. Some of the questions asked include: Q) So let’…

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UCDP Ep #30 - Auto Marketing with Ilana Shabtay of AutoLeadStar 17:33

3+ y ago17:33

17:33

In this episode of the Used Car Dealer podcast, Zach Klempf interviews Ilana Shabtay the Director of Marketing at AutoLeadStar and a podcaster herself on the Inside Auto Podcast. Ilana discusses with Zach how dealers have adapted their marketing of used cars, best practices and not-so-good practices with dealer marketing, and other hot topics in th…

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UCDP Ep #29 - Bob Voltmann of the National Independent Automobile Dealers Association (NIADA) 21:47

3+ y ago21:47

21:47

In this episode of the Used Car Dealer podcast, Zach Klempf interviews Bob Voltmann the CEO of the National Independent Automobile Dealers Association (NIADA). Since joining NIADA, Voltmann has led new initiatives to bring even more value to associate members and partners. Bob discusses what it was like to join NIADA during the pandemic and upcomin…

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UCDP Ep #28 - Justin Davis of BacklotCars (Acq. KAR Global) on Online Wholesale & Used Cars 18:18

3+ y ago18:18

18:18

In this episode of the Used Car Dealer podcast, Zach Klempf interviews Justin Davis Co-Founder of BacklotCars which was recently acquired by KAR Global a publicly traded company. Since joining KAR, Davis has led the successful integration of BacklotCars and TradeRev, combining all U.S. users onto one streamlined platform and digital dealer-to-deale…

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UCDP Ep #27 - Nathan Fox on Used Car Inventory and Merchandising in 2021 + SnapLot 360 12:09

3+ y ago12:09

12:09

In this episode of the Used Car Dealer podcast, Zach interviews Nathan Fox of Cox Automotive who is the Senior Director of Business Development for Cox Automotive’s Inventory Management Solutions brands which include vAuto and Kelley Blue Book Instant Cash Offer. In this role, Nathan leads the development of all inventory merchandising solutions. H…

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