أفضل بودكاسات Dale Carnegie Japan (2024)

1
412 Turning Rejections into Resilience: Dealing with ‘Dear John’ Letters from Japanese Buyers 12:02

13h ago12:02

12:02

“Thank you for submitting your proposal for our capability development project. We appreciate the time and effort your team invested in preparing the proposal. After careful consideration, we have decided to proceed with another vendor whose proposal more closely aligns with our current needs and strategic direction. This decision was not easy, giv…

1
412 Expert Tips To Standout As A Panellist In Japan-Engage, Project, Impress 11:56

1d ago11:56

11:56

We see a lot written about public speaking and presenting. Usually it is on the assumption we are the sole speaker or one of a line-up of speakers who wow the audience one after another. Interestingly, a lot of speakers I see these days are often members of expert panels, herded together by the MC and taken through the key points of the topic. I al…

1
Paul Hardisty Current President Ralph Lauren Japan, Previous President Adidas Japan 54:22

5d ago54:22

54:22

Once you walk the talk over a given period of time as a leader, you gain trust, and then people will follow you, instead of just doing what you say. Then you start getting buy-in and ideas and you can work cross-functionally. On engagement surveys, if you are giving a very low score, then you should not be coming into the office. If you are not goi…

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227 Getting Trust In Japan 9:15

6d ago9:15

9:15

Leaders often rely on “automatic trust,” stemming from their authority, to gain compliance from team members. However, achieving genuine, “earned trust” is crucial for fostering motivation and commitment within a team. Unlike automatic trust, earned trust develops through consistent, authentic interactions where leaders show integrity in both “talk…

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585 Why Becoming An Effective Leader Is Challenging In Japan 10:10

7d ago10:10

10:10

We recently completed an in-house Leadership Training for Managers programme for a local Japanese firm. The President founded the firm as a spin-out from a well-established international accounting company many years ago and has successfully grown the organisation. He is now considering succession planning and aims to develop his senior leadership …

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328 Dealing with Questions When Presenting In Japan 10:44

2d ago10:44

10:44

Having an audience interested enough in your topic to ask questions is a heartening occurrence. Japan can be a bit tricky though because people are shy to ask questions. Culturally the thinking is different to the West. In most western countries we ask questions because we want to know more. We don’t think that we are being disrespectful by implyin…

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Tyler W. Williams, "If All the World Were Paper: A History of Writing in Hindi" (Columbia UP, 2024) 44:32

6d ago44:32

44:32

In If All the World Were Paper: A History of Writing in Hindi (Columbia UP, 2024), Tyler W. Williams puts questions of materiality, circulation, and performance at the center of his investigation into how literature comes to be defined and produced within a language, specifically, premodern Hindi. Williams proposes new methods for working with writ…

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411 The Limits of Opportunity Cost in Japan: A Sales Guide to Winning Reluctant Buyers 10:29

8d ago10:29

10:29

n the West, we often emphasise that inaction doesn’t necessarily mean safety for the buyer, and there is a real cost to taking no action. We talk about the “opportunity cost” of doing nothing. A buyer’s competitors aren’t stagnant; they’re actively seeking new advantages with something better or more advanced. The market is never still either, as i…

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411 Storytelling in Public Speaking In Japan: Harsh Lessons From The Chamber of Commerce Showdown 11:06

9d ago11:06

11:06

I had two interesting experiences last week. One was watching the aspirants for a top position in a Chamber of Commerce go head-to-head for the votes of the members by giving talks about why they should be elected. I love attending these types of events because as an instructor of public speaking; I know there are always a lot of life and business …

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327 Build Your Team In Japan 10:43

9d ago10:43

10:43

Teams are fluid. People move or leave and new people join. Targets go up every year. The compliance and regulatory requirements become more stringent, the market pivots and bites you, currency fluctuations take you from hero to zero in short order. Head office is always annoying. There are so many aspects of business which line up against having a …

1
Seiichiro Asakawa, Previous President Tokyo Chemical Industries 1:03:15

12d ago1:03:15

1:03:15

As a leader, I learned to not compete on things I did not have expertise in. I had a financial background, not a technical background, so there was no use trying to convince technically strong employees on that front – I had to use financial data as facts in order to convince my employees to accept that things needed to change in order to grow on t…

1
Leader Charisma 8:29

13d ago8:29

8:29

There is an abundance of definitions on what is charismatic leadership? The definition proffered during a recent webinar was uncontroversial and acceptable: emotional and intellectual engagement, inspiration to go the extra mile – all quite reasonable elements. Somehow that left me feeling vaguely unfulfilled. Reflecting on charismatic leaders, wha…

1
584 Breaking Leader Bad Habits - The Struggles of Health, Fitness, and Stress We All Face 12:32

14d ago12:32

12:32

Are you sitting too much and for too long at your desk every day? Are you eating too much every meal because your mother told you when you were a kid to finish everything on your plate. Are you hitting the booze after work with your mates or at home to rid yourself of your stress? Are your kidneys and liver in good shape? Are you carrying around to…

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410 Why Sending Your Sales Proposal in Japan Is the Worst Mistake You Can Make 10:29

15d ago10:29

10:29

One of the worst combos in sales is a virtual meeting online and the buyer says, “send me your proposal” or even more insane, you volunteer to send it. Even if you managed to sit down face-to-face with a buyer, do not under any circumstances finish up the meeting with this sentence, “I will send you my proposal”. Sale is hard enough as it is, so wh…

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410 Why the First Question Matters - The Role of “Sakura” in Japanese Business Events 11:14

16d ago11:14

11:14

In Australian politics, they call it a “Dorothy Dixer”. This is when one of your confederates from your own political party ask a ruling Minister a real soft ball question in the parliament during Question Time, to allow for a fully pre-prepared answer. Dorothy Dix was an American newspaper advice columnist who would answer reader’s questions, and …

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You Can’t Do It All By Yourself 13:13

16d ago13:13

13:13

The hero’s journey is for the very, very few. I did it my way, I slaved away in a garret and got to the top, I realised the American dream – all good stuff, but an illusion for most. The reality is there are more of us who need the cooperation of others, than those who can succeed despite others. The age of the “one” has been taken over by the age …

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Laurent Depus, Previous President of Natixis Japan Securities 51:37

19d ago51:37

51:37

Laurent Depus, President of Natixis Japan Securities, the Japanese branch of French bank corporation Natixis, has been working in Japan for over 30 years. Originally from Belgium, he aimed to become an English and Spanish interpreter but changed his career course when he joined Chase Manhattan Bank in Luxemburg as a trader. After experiencing vario…

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226 Using Slide Visuals In Japan 7:23

20d ago7:23

7:23

Many people ask us at Dale Carnegie, what should I do with preparing my slide deck for my key note presentation? What’s too much? What’s too little? What’s the best way to make this work for me? That is what we will explore in this week’s show. Here’s some guidelines for using visuals. Less is definitely best. On a screen try to avoid paragraphs an…

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583 AI Enabled Leadership In Japan 11:58

21d ago11:58

11:58

We know that AI has gone from the domain of geeky people in white lab coats to the mainstream of business in a nanosecond. Such speed is difficult to keep up with and the roll out of new options continues unabated. As the leader how do we surf this tech wave and prepare our people for this AI enabled future/ Making data backed decisions is always p…

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Rajbir Singh Judge, "Prophetic Maharaja: Loss, Sovereignty, and the Sikh Tradition in Colonial South Asia" (Columbia UP, 2024) 49:50

21d ago49:50

49:50

How do traditions and peoples grapple with loss, particularly when it is of such magnitude that it defies the possibility of recovery or restoration? Rajbir Singh Judge offers new ways to understand loss and the limits of history by considering Maharaja Duleep Singh and his struggle during the 1880s to reestablish Sikh rule, the lost Khalsa Raj, in…

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409 Caring For Your Sales Orphans In Japan 10:05

22d ago10:05

10:05

Hunting for new clients is difficult and expensive. Marketing tries to drive people who are seeking our solution to our door through the website, advertising, search words and SEO. That all costs a lot of money and the success ratio can be quite low. We attend networking events and these usually cost money too. Now our most fundamental sales goal i…

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Sarah Dimick, "Unseasonable: Climate Change in Global Literatures" (Columbia UP, 2024) 55:03

22d ago55:03

55:03

As climate change alters seasons around the globe, literature registers and responds to shifting environmental time. A writer and a fisher track the distribution of beach trash in Chennai, chronicling disruptions in seasonal winds and currents along the Bay of Bengal. An essayist in the northeastern United States observes that maple sap flows earli…

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409 Use Your Visuals Checklist When Presenting In Japan 13:26

23d ago13:26

13:26

There are 6 elements we should check when putting our visuals together. Review this checklist before you start building the slide deck and your presentation will be much more impactful and successful. 1. Make sure you are boss of the visuals and not the other way around Often, the speaker is overshadowed by the visuals and everyone’s attention is d…

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Melissa Deckman, "The Politics of Gen Z: How the Youngest Voters Will Shape Our Democracy" (Columbia UP, 2024) 1:05:24

23d ago1:05:24

1:05:24

As the 2024 American presidential election approaches, it is common to hear scholars and journalists discuss the role of particular groups such as Latino men or suburban white women might play in a razor tight race. Less attention is paid to the nation’s youngest voters: Gen Z. Born between 1997 and 2012, these voters have experienced a decade of u…

1
326 When To Say "No" To The Buyer In Japan 10:20

23d ago10:20

10:20

Normally, as the seller, we are getting told “no” in sales, rather than the other way around. When salespeople become desperate to hit their numbers, they start to do crazy things. They start telling lies to the buyer, they exaggerate the scope of the solution, they savagely discount the price, they overpromise on the follow-up, they agree to horre…

1
Encore: Harry Hill Previous CEO of Shop Japan 57:15

26d ago57:15

57:15

Summary When you lead people, you have to lead them in a way they are going to follow. In Japan, when you teach a class, you line people up in order of seniority and you stand in front of the class. It seems very regimented but everyone is perfectly comfortable because they know their role and where they are supposed to be so that allows for perfor…

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225 Needed Basics in Sales In Japan 7:47

27d ago7:47

7:47

We get lazy. We start cutting corners. We get off our game. We chill, cruise and take the foot off the pedal. Sales is demanding and a life of constant pressure. The temptation is when we get to a certain level of success we think well, we have done enough. We can justify that coffee break, that longer lunch, coming in late after the first mid-morn…

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582 Leading People Through Disagreements in Japan 12:09

28d ago12:09

12:09

Recently, I was teaching a class of APAC executives on how to handle pushback to their ideas. Some participants were senior legal counsels, who frequently had to say "no" to their salespeople. As a salesperson myself, being told "no" is something that comes with the territory and is not intimidating at all. In fact, we often hear "no" most of the t…

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408 Balancing Questions With Suggestions In Sales In Japan 10:58

29d ago10:58

10:58

We know that there are a lot of salespeople who are totally untrained. They have cobbled together bits and pieces of the sales process but they don’t have the whole picture in their brains. I remember when Dave Stearns, a Carnegie Master Trainer came to Tokyo to certify us a Sales Trainers. He started with the top right hand corner of the whiteboar…

1
408 Tech Talkers Need Help In Japan 12:25

1M ago12:25

12:25

It's been a while since I attended a highly technical talk by serious experts. The audience, however, was not as expert, so the two speakers knew they were addressing a less specialized group. Complex topics require special handling.Piling a lot of data onto one slide is a big no-no, but that didn’t stop our intrepid, geeky speakers. One of them, a…

1
325 Your Good Old Days Stuff Is Dull 10:42

1M ago10:42

10:42

Gaining credibility as a speaker is obviously important. We often do this by telling our own experiences. However, having too much focus on us and away from the interests of the audience is a fine line we must tread carefully. When we get this wrong, a lot of valuable speaking time gets taken up and we face the danger of losing our audience. They a…

1
E. L. Gaston, "Illusions of Control: Dilemmas in Managing U.S. Proxy Forces in Afghanistan, Iraq, and Syria" (Columbia UP, 2024) 1:02:07

1M ago1:02:07

1:02:07

Over the last two decades, the United States has supported a range of militias, rebels, and other armed groups in Afghanistan, Iraq, and Syria. Critics have argued that such partnerships have many perils, from enabling human rights abuses to seeding future threats. Policy makers, however, have sought to mitigate the risks of partnering with irregul…

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225 Bela Schweiger, Previous Vice-President and Board Director at Haagen Dazs Japan 1:38:16

1M ago1:38:16

1:38:16

Today Bela is the Chief Executive of Sans Frontiers Enter Japan K.K., Board Advisor to Soul Mate Company, Senior Executive at Life Lab Inc., and previously Adjunct Professor at Temple University, Vice-President and Board Director at Haagen Dazs Japan, Head of Marketing Nokia Japan & Korea, Management Consultant at Schweiger Marketing & Co., Directo…

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224 Will They Follow Your Ideas in Japan? 7:49

1M ago7:49

7:49

Before Shinya Katanozaka became President of ANA Holdings he came up with a genius idea. Allow the passengers to order breakfast, lunch and dinner whenever they pleased. Passenger surveys showed the clients were in full agreement. What the boss had not anticipated was that passengers would order the meals immediately on take-off, making it impossib…

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Beth Blum on Self-Help, Dale Carnegie to Today (JP) 29:44

1M ago29:44

29:44

Beth Blum, Assistant Professor of English at Harvard, is the author of The Self-Help Compulsion (Columbia University Press 2019). In 2020, she spoke with John about how self-help went from its Victorian roots (worship greatness!) to the ingratiating unctuous style prescribed by the other-directed Dale Carnegie (everyone loves the sound of their own…

1
581 Techniques For Getting Agreement As The Leader In Japan 10:57

1M ago10:57

10:57

Pulling rank on people is clearly the fastest and easiest way to get people to fly straight and do what we want. It is also a very dangerous choice in Japan in an era when the demand for people is so strong and the supply so limited. Mobility today means people have choices. If you are not interested in what they have to say or their ideas, they wi…

1
407 In Japan, How To Tell If The Deal Is Real? 10:36

1M ago10:36

10:36

Basically, we know that a third of the potential buyers we meet will never buy from us, another third will buy, but not right now and the remaining third are ready to go, if they can be convinced to take action right now. The issue though is when we meet them for the first time, we don’t know which bucket they fit into and we can waste a lot of tim…

1
407 Coffee Chats Do Not Train You For Presenting In Japan 10:57

1M ago10:57

10:57

As a vigorous networker, constantly in motion, always looking for new clients, I attend a lot of events. Usually there are speakers or panel discussions or sometimes both. In this regard, I probably see over 100 people a year presenting in Japan. One consistent theme across all of these presentations is the lack of understanding of the “ba” (場) whe…

1
324 The Younger Generation Are A Handful 10:35

1M ago10:35

10:35

We are on the cusp of a change amongst youth in Japan. Those already entered into the workforce have memories of the Lehman Shock and the triple whammy of earthquake, tsunami and nuclear core meltdown and the impact this had on the job market. They are looking for security of employ and family life, because of the fragility of both were exposed to …

1
224 Eduard Gabric, President and Representative Director, VDM Metals Japan 1:10:12

1M ago1:10:12

1:10:12

Previously Eduard was sales director Outokumpu VDM Japan, Sales Director at ThyssenKrupp VDM Japan. He has a B.A. in East Asian Studies from the University of Vienna, and an M.A, from the Vienna University of Economics and Business.

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Satoru Hashimoto, "Afterlives of Letters: The Transnational Origins of Modern Literature in China, Japan, and Korea" (Columbia UP, 2023) 1:13:16

1M ago1:13:16

1:13:16

When East Asia opened itself to the world in the nineteenth century, Chinese, Japanese, and Korean intellectuals had shared notions of literature because of the centuries-long cultural exchanges in the region. As modernization profoundly destabilized cultural norms, they ventured to create new literature for the new era. Satoru Hashimoto offers a n…

1
223 Inspiring Your Audience 7:22

1M ago7:22

7:22

Whenever I am in the USA, I love watching the different television preachers in action. I noticed they are master storytellers, usually using Bible incidents to make a point in the here and now. The parables in the Bible are all mini-episodes, which teach a point about success. They are definitely on to something with their storytelling expertise. …

1
580 No Legacy Leadership In Japan 12:19

1M ago12:19

12:19

Have you ever had the experience of leaving a job and seeing your successor screw it up? We spend so many hours at work and we are trying hard to lift the bar through our leadership. However, if we do well, we get promoted or we join another company seeking a bigger job. It is very disheartening to leave and see the place go backwards under your re…

1
406 Victor Antonio You Are Wrong About Weasel Words In Japan 11:04

1M ago11:04

11:04

I am a great fan of Victor Antonio, who writes books, gives lectures and training on sales. I listen to his Sales Influence Podcast and he has a lot of solid, credible advice. In a recent episode he spoke about not using “weasel words” in sales and being more directive and certain with the buyer. Weasel words are defined as “words or statements tha…

1
406 Should We Lie In Our Presentations In Japan? 12:29

1M ago12:29

12:29

This seems a ridiculous construct – of course we when we are presenting in business we shouldn’t lie. However, look at what is happening in the rest of the world. Kellyanne Conway introduced “alternative facts” into the American political debate to explain lies. Donald Trump rails against the fake media and fake news. It would appear that many peop…

1
323 How To Reply To The Buyer’s “No” 10:36

1M ago10:36

10:36

What are the chances of getting a “no” to your offer in sales? Probably around 70% of the time, this is what we will get. Given that type of frequency and hit rate, you would think that salespeople would be masters of dealing with this type of response. You would be wrong. The chemicals kick in and sales people lose all reason. I was reminded of th…

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222 Customer Service Is Your Brand 8:35

2M ago8:35

8:35

You really appreciate the importance of brand, when you see it being trashed. Companies spend millions over decades constructing the right brand image with clients. Brands are there to decrease the buyer’s sense of risk. A brand carries a promise of consistent service at a certain level. Now that level can be set very low, like some low cost airlin…

1
223 Svein Tyldum, CEO March McLennan North Asia 1:03:32

2M ago1:03:32

1:03:32

Previously Svein has been in a number of roles at Marsh McLennan: Country Corporate Officer Japan, Chief Executive Korea, Risk Management & Multinational Leader Asia, Managing Director and Country Vice Executive Japan, Senior Vice President Atlanta, Senior Vice President Brazil. He has a B.A. from the University of San Diego and an MBA from the Thu…

1
222 Customer Service Is Your Brand 8:35

2M ago8:35

8:35

You really appreciate the importance of brand, when you see it being trashed. Companies spend millions over decades constructing the right brand image with clients. Brands are there to decrease the buyer’s sense of risk. A brand carries a promise of consistent service at a certain level. Now that level can be set very low, like some low cost airlin…

1
579 Leaders Embracing Change In Japan 11:25

2M ago11:25

11:25

Is change good or bad? When I was promoted or received a big bonus, I liked the change from my previous situation. When the big boss changed at the very top, the person who hired me got fired the negative ramifications ultimately cascaded down the line. Eventually I had to look for another job and I didn’t like that change much. Often organisations…

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