Hugh MacArthur, Chairman of Bain & Company's Global Private Equity practice, interviews leading experts on the trends and opportunities that will redefine the private equity industry.
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Keith Bevans, partner and global head of consultant recruiting at Bain & Company, dives deeper into the stories of some extraordinary Bain people, from their perspectives. You can read their business bios online, but those barely scratch the surface of who they are and the important work they are doing. If you would like to comment or give feedback on this series, please email our inbox at BeyondTheBio@Bain.com.
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Customer Confidential: Untold Stories of Earned Growth
Rob Markey, Bain & Company partner and customer experience expert
The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty. Guests include C ...
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Welcome to the Mile Marker podcast where we dive into the world of digital transformation for fleets. We will bring you the insights, trends and best practices to keep your fleet-based business moving forward all brought to you by Ridecell.
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Welcome to IMpulse - The Influencer Marketing Podcast, hosted by Prateek Panda of Phyllo. We talk to the best and brightest in influencer marketing to hear their stories and share their experience, creating meaningful and engaging conversations that provoke, educate and inspire.
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A podcast devoted to covering major trends that drive the Indonesian tech scene.
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Trajectory - the AFEC Podcast bridges the experiential gap between ANU students and working professionals in a structured interview format. We explore the philosophy of AFEC firms and their teams through in-depth discussion. We focus on education, influences, mentors and ideas that have shaped these organisations and individuals.
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The content promotion podcast by Growth Gorilla - Where every week we bring in top industry guests to help you amplify your content’s reach and engagement.
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“It’s an exciting time to be alive!” - Insights from Bain & Company's Stephan Zech
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In this episode of the Mile Marker podcast, Stephan Zech, partner at Bain & Company and expert in Bain's Automotive Practice explores the latest trends shaping the automotive industry, including China's rapid EV adoption, the critical role of AI in transforming automotive processes, and the evolving landscape of autonomous vehicles. Stephan shares …
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Ep. 240: Caroline Lombardi | The Evolution of the Chief Customer Officer: From Scorekeeper to CEO Successor
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Episode 240: How has the Chief Customer Officer (CCO) role evolved over time? Traditionally focused on tracking metrics, CCOs now play a proactive and forward-facing role in driving business innovation. In this episode, Caroline Lombardi, Global Head of the Hospitality & Leisure Practice at Egon Zehnder, explores the CCO role’s dramatic evolution. …
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Holman Celebrates 100 Years, Looks to the Future of Fleet with Innovation and Technology (Jim Spera)
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In this episode of the Mile Marker Podcast, host Angela Simoes speaks with Jim Spera, Vice President of Sales at Holman. Spera discusses the rapid advancements in fleet technology, focusing on electric vehicles, telematics, and AI. He highlights Holman’s approach to integrating these technologies to support clients, emphasizing the shift toward dat…
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Adapting to a Multipolar World w/ Bain Capital’s David Gross
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In part two of our interview series, we explore how private equity can continue expanding its global footprint and what it will take to thrive in a multipolar world.بقلم Bain & Company
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Technology, Innovation, Regulation and Strategy: the Path to Effective EV Transition (Kevin Neal)
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In this episode of the Mile Marker podcast, Kevin Neal, Business Development Director at Revolv, shares insights from his 23 years in the fleet industry. Kevin discusses the transformative journey of fleet electrification, from early trials with electric vehicles to the current landscape in 2024. He highlights key challenges, including regulatory c…
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Top 3 Business Lessons from Working with Influencers
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IMpulse: The Influencer Marketing Podcast is handcrafted by our friends over at: getphyllo.com and fame.so Previous guests include Aaron King of R&C PMK, Scott Guthrie of Influencer Marketing Trade Body, and Oliver Lewis of THE FIFTH Group. Check out the three most downloaded episodes: Exploring the Evolving Landscape of Influencer Marketing with A…
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Ep. 239: Dan McCarthy | Food for Thought: How External Data Analysis Can Unlock Competitive Insights
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Episode 239: What hidden insights can customer behavior data analysis reveal about how successful one food delivery app may be over another? Discover how analysis of externally sourced customer behavior data can fuel dramatic improvements in revenue forecasts and strategic decisions. See how competitor data analysis can help identify strengths and …
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The Cross-Platform Playbook w/ Bain Capital’s David Gross
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The co-managing partner of Bain Capital takes us inside of their remarkably diversified portfolio, where venture capital, private equity, real estate, and credit don't just coexist—they actively reinforce each other. If you'd like to stay up to date with my weekly series of posts on LinkedIn, you can follow me here.…
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It’s all about the data for the future of Fleet Management: Insights from Mike Albert Leaders
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In this episode of the Mile Marker podcast, Amy Hudson, Chief Operating Officer, and Jason Kraus, Director of Vehicle Acquisition and Lease Structure at Mike Albert, discuss the evolution of fleet management, highlighting the company’s focus on tailored solutions, predictive data, and operational efficiency. Amy and Jason share insights on addressi…
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Emerging Trends in Influencer Marketing
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IMpulse: The Influencer Marketing Podcast is handcrafted by our friends over at: getphyllo.com and fame.so Previous guests include Aaron King of R&C PMK, Scott Guthrie of Influencer Marketing Trade Body, and Oliver Lewis of THE FIFTH Group. Check out the three most downloaded episodes: Exploring the Evolving Landscape of Influencer Marketing with A…
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Jeff Bullas on AI in Influencer Marketing
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IMpulse: The Influencer Marketing Podcast is handcrafted by our friends over at: getphyllo.com and fame.so Previous guests include Aaron King of R&C PMK, Scott Guthrie of Influencer Marketing Trade Body, and Oliver Lewis of THE FIFTH Group. Check out the three most downloaded episodes: Exploring the Evolving Landscape of Influencer Marketing with A…
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Secret Marketing Hacks, and the Future of AI ft Mike Allton
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IMpulse: The Influencer Marketing Podcast is handcrafted by our friends over at: getphyllo.com and fame.so Previous guests include Aaron King of R&C PMK, Scott Guthrie of Influencer Marketing Trade Body, and Oliver Lewis of THE FIFTH Group. Check out the three most downloaded episodes: Exploring the Evolving Landscape of Influencer Marketing with A…
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Understanding the Role of Influencer Marketing in Social Commerce
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IMpulse: The Influencer Marketing Podcast is handcrafted by our friends over at: getphyllo.com and fame.so Previous guests include Aaron King of R&C PMK, Scott Guthrie of Influencer Marketing Trade Body, and Oliver Lewis of THE FIFTH Group. Check out the three most downloaded episodes: Exploring the Evolving Landscape of Influencer Marketing with A…
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The Fastest Way to Generate Income with Affiliate Deals
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IMpulse: The Influencer Marketing Podcast is handcrafted by our friends over at: getphyllo.com and fame.so Previous guests include Aaron King of R&C PMK, Scott Guthrie of Influencer Marketing Trade Body, and Oliver Lewis of THE FIFTH Group. Check out the three most downloaded episodes: Exploring the Evolving Landscape of Influencer Marketing with A…
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Creators Should Focus On these Key Factors ft Jim Louderback
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IMpulse: The Influencer Marketing Podcast is handcrafted by our friends over at: getphyllo.com and fame.so Previous guests include Aaron King of R&C PMK, Scott Guthrie of Influencer Marketing Trade Body, and Oliver Lewis of THE FIFTH Group. Check out the three most downloaded episodes: Exploring the Evolving Landscape of Influencer Marketing with A…
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Biggest Misconceptions About Influencer Marketing
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IMpulse: The Influencer Marketing Podcast is handcrafted by our friends over at: getphyllo.com and fame.so Previous guests include Aaron King of R&C PMK, Scott Guthrie of Influencer Marketing Trade Body, and Oliver Lewis of THE FIFTH Group. Check out the three most downloaded episodes: Exploring the Evolving Landscape of Influencer Marketing with A…
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Top 3 Lessons From Creator-Led Businesses ft Natalie Barbu
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IMpulse: The Influencer Marketing Podcast is handcrafted by our friends over at: getphyllo.com and fame.so Previous guests include Aaron King of R&C PMK, Scott Guthrie of Influencer Marketing Trade Body, and Oliver Lewis of THE FIFTH Group. Check out the three most downloaded episodes: Exploring the Evolving Landscape of Influencer Marketing with A…
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How a US-Only TikTok Could Impact Influencer Marketing
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Welcome to Season 2 of IMpulse, the Influencer Marketing Podcast! In the 2nd episode, we are thrilled to have Lindsey Gamble, Business Insider's Creator Economy Rising Star 2023. With years of experience working with enterprise consumer brands on creator/influencer marketing campaigns and a deep understanding of the creator economy, Lindsey helps b…
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Creators are Earning Millions On this Platform
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Welcome to Season 2 of IMpulse, the Influencer Marketing Podcast! In this episode, we are thrilled to have William Jourdain, Co-founder and CEO of FanStories, as our special guest. William is a non-technical founder who, despite having no prior experience or connections in the creator economy, has led FanStories to profitability this year! FanStori…
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Fleet Evolution: Embracing B2B Services and Technology (Brad Burgess)
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In this episode, Brad Burgess, Interim Co-CEO and SVP of Sales and Marketing at Merchants, discusses the rapid transformation of the fleet industry into a B2B service, technology, and consulting space. Brad shares insights on the shift from vehicle leasing to data-driven, tech-enabled solutions. He emphasizes the importance of partnerships, predict…
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A Deep Dive into Private Equity’s Future
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Host Hugh MacArthur takes the hot seat in this special episode about the future of private equity. You can access the original, full-length interview here. If you'd like to stay up to date with Hugh's weekly posts on LinkedIn, follow him here.بقلم Steffen Pauls
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The Evolution of Telematics: Integrating Data for the Future of Fleet Management (Geotab)
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Greg Gray, VP of Sales and Fleet Management, and Sherry Calkins, SVP of Global Strategic Accounts, both from Geotab, discuss the shift from traditional telematics to a broader focus on data intelligence, integration, and automation. They highlight the advantages of AI in simplifying fleet management and reducing costs but also mention the challenge…
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Getting Fleet Electrification Right from the Start (Adam Seifert)
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In this episode we speak with Adam Seifert, Director, Fleet Advisory & Analytics, Inspiration Mobility, about learning from early EV fleet adopters and avoiding making the same mistakes when beginning to transition fleets to electric. Everything from driver behavior and adoption, to charging infrastructure and which vehicles are right for you - the…
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Inflection Points: From Industry to Bain to Tech Startup
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Guest Host Daniel Yellin speaks with John Dryden, a lead data scientist based in our Los Angeles office. John spent a decade working in industry data science roles before joining Bain in 2022. He recently won Bain’s Global Hackathon by creating CreationSpace (formerly known as Seer), an AI-driven consumer insights platform, which is now part of our…
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Ep. 238: Brian Higgins | Building AI Trust: Verizon’s Bold Bet on Deliberate Progress
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Episode 238: In what appears to be a paradox, Verizon is accelerating its responsible AI journey through a measured, deliberate approach—ensuring its technology is primed to enhance customer experiences when they matter most. Verizon isn’t rushing to put AI in front of customers. Instead, they’re deliberately building trust, refining data quality, …
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Transforming Mobility – The Future of Software-Defined Vehicles and Fleet Management (Partha Goswami)
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In this episode of Mile Marker, we welcome Partha Goswami, a strategist and futurist specializing in emerging technology and disruption in the mobility industry. Partha analyzes automotive trends, explores the startup ecosystem, and discusses the transformation of vehicles into software-defined platforms. We dive into the significant trends shaping…
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The Case for ‘Guarded Optimism’ in the Healthcare Sector
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2024 is shaping up to be a surprisingly robust year for private equity deal activity.بقلم Nirad Jain, Kara Murphy
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Inflection Points: Pivoting to Consulting
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Guest host Daniel Yellin talks with manager Alice Saltão da Silva and senior manager Lee Foster, both based in our Atlanta office, about transitioning into consulting. Alice went from professional dancing to earning a dual DPT/PhD and joining Bain through our ADvantage program, while Lee shifted from teaching and policy work with Teach for America …
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Buy-and-Build: Deal Breakers and Deal Makers
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[This series originally aired on November 21, 2019] Absent certain market conditions, buyer beware.بقلم Bain & Company
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Ep. 237: Murli Buluswar | From Analytics to Outcomes: Creating Data-Driven Insights at Citi
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How does democratizing intelligence enhance productivity and drive smarter decision-making? Murli Buluswar, Citigroup’s Head of Analytics for the US Personal Bank, joins host Rob Markey to explore Citi’s strategies for democratizing intelligence. Murli emphasizes building a conversational intelligence platform that enables proactive and reactive in…
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The Renewed Urgency of Operational Due Diligence
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[This episode originally aired on March 21, 2023] As margins shrink, private equity houses are rediscovering the vital importance of operational due diligence.بقلم Bain & Company
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Exploring the Evolving Landscape of Auto Transport and Logistics (Jay Wertzberger)
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In this episode, Jay Wertzberger, founder of ATI Auto Business YouTube channel, shares insights on the complexities of auto transport and vehicle logistics. With over 30 years in the industry, Jay discusses the evolution of technology, the role of dealers, consumer buying behavior, and the future of automotive logistics amidst the rise of AI and EV…
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A small, but growing cohort of investors are taking mid-sized companies private and driving substantial margin improvements.بقلم Bain & Company
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Inflection Points: Training as a Career Accelerator
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In our 3-part series “Inflection Points,” guest host Daniel Yellin discusses impactful career moments with our people. At Bain, we’re committed to a culture of learning and development, offering global training opportunities. In this episode, Daniel speaks with Diego Verastegui, an expert associate partner in innovation, and Harry Brennan, a senior…
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Ep. 236: David Tudehope & Joseph Michelli | “Zig When They Zag”: Macquarie's Customer-Centric Revolution
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Episode 236: When telecom rivals offered lower rates and bigger networks, Macquarie bet big on customer loyalty—and won. David Tudehope, Macquarie Technology Group’s CEO, joins Rob Markey to discuss Macquarie’s competitive differentiator: a bold, customer-centric approach. David co-founded Macquarie to prioritize exceptional customer experience ove…
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AI Revolution: Transforming Automotive & Fleet with Jamye Carpenter
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Dive into the future of automotive and fleet industries with Jamye Carpenter, owner and president of JRC Innovative Solutions. With over 20 years in automotive and insurance, Jamye brings her expertise in business process optimization and AI integration to the forefront. As co-chair of the AI subcommittee for the International Automotive Re-Markete…
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Bain’s 2024 Midyear Private Equity Report: Executive Summary
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Deals and exits are flat, and fundraising is down, but the real story is the tension beneath the numbers. For a deeper discussion, join our live webinar on July 9. Read Bain's 2024 Midyear Private Equity Report, here.بقلم Bain & Company
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Revolutionizing Fleet Management: A Masterclass with Rick Bell
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Join us on this episode of Mile Marker as we sit down with Rick Bell, managing partner at the Merlin Group and a trailblazer in fleet management and last-mile solutions. From his strategic roles at Merchants Fleet to founding Merlin Group, Rick shares insights on innovative approaches in both ICE and EV platforms, the evolution of fleet management,…
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Ep. 235: Jon Freier | From Near Death to NPS Disrupter: T-Mobile’s Journey to Customer Leadership
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Episode 235: In 2012, T-Mobile lost nearly two million customers. Its revenue fell precipitously. Its situation seemed hopeless. Then came a new CEO with an audacious plan and a penchant for F-bombs. Jon Freier, president of T-Mobile’s US Consumer Group, joins host Rob Markey to share his firsthand account of the remarkable corporate turnaround. Jo…
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A Savvier Approach to Sovereign Wealth Funds
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Karen Khalaf, one of Bain's leading experts in sovereign wealth funds, explains how a little knowledge can go a long way on the fundraising trail.بقلم Karen Khalaf
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Driving Innovation in Fleet Management (Susan Miller)
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In this episode of the Mile Marker podcast, fleet veteran and luminary, Susan Miller joins to reflect on the rapid evolution of the industry and her roles within it. With over 36 years in fleet management, including 29 years at McDonald's and more than seven at Geotab, Susan's journey is nothing short of remarkable. Now an independent consultant, S…
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Dry Powder: Live from SuperReturn 2024
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Jim Strang, chairman of HgCapital Trust, joins us for a wide-ranging conversation about the future of the private equity industry. If you'd like to stay up to date with my weekly series on LinkedIn, follow me here.بقلم Bain & Company
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Arpan Sheth is Bain’s Global Capability Leader of our digital delivery platform, Vector. Throughout his time at Bain, Arpan has combined his engineering and business expertise to help build and grow our practices in India, lead our Innovation and Design capability, and support mergers and acquisitions of digital capabilities. In this encore episode…
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Exploring the Future of Captive Finance (Jeff Paul)
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In this episode of the Mile Marker podcast, Jeff Paul of Deloitte discusses the evolving role of OEM captive finance. He explores leasing trends, the impact of digital transformation, and the future of automotive mobility. Topics include the rise of electric vehicles, subscription models, and the integration of AI and telematics data. https://ridec…
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