Product Innovation Series is an in-depth interview series featuring product & innovation leaders from small startups all the way to Fortune 500 behemoths. Our guests share their battle-tested perspective on what prevents teams from shipping a great product. The show is hosted by Aram Melkoumov, the CEO of Crowdlinker.
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Made by entrepreneurs for entrepreneurs. Off the Record is about the journey. It’s about fears, doubts, wins, and devastating losses. It’s about how people kept going no matter what to build their businesses, raise cash and hire the team. Here battle-tested CEOs and VCs share how they jumped out of the airplane and tried to assemble it on the way down. I hope you like it. - Aram, CEO @ Crowdlinker.
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How to Run Successful Enterprise Discovery from Concept to Validation - BW Ventures, Maarten van Kroonenburg
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In this episode of the Product Innovation Show, Maarten van Kroonenburg, founder @ BW Ventures, and Aram Melkoumov dive deep into the realm of enterprise ideation. They explore the ins and outs of validating a business idea, with Maarten unveiling his unique, tried-and-tested processes for determining product viability, customer validation, and eff…
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How This Product Manager Uses AI In Her Day Job - Mounika Sanikommu, Zuora
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Mounika Sanikommu, Senior Product Manager at Zuora, is sharing her thrilling journey with ChatGPT, experiments she runs, plugins she discovered and how she uses AI for data analysis in her day job. Monica and Aram also spills the beans on the future of jobs in an AI-dominated landscape.بقلم Aram Melkoumov
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Exploring the Impact of ChatGPT on Product Innovation - Jorge Sierra, Resilia
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In this episode, our host Aram Melkoumov is speaking with with Jorge, a product leader at Resilia, about the growing influence of AI, particularly GPT-4, in the tech industry. They dive into the ways AI can change our everyday experiences and discuss the potential for AI to replace certain roles. Key Takeaways: The Power of GPT-4: Jorge reflects on…
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AI-Powered Product Management: Director at CleverTap talks implications
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In this episode of Product Sessions we delve into an insightful discussion with Anton Aleksandrov, associate Director at CleverTap, on how artificial intelligence is shaping product. We get into the impact of AI on development, workplace efficiency, and the potential consequences of its rapid adoption. Show Notes: 02:15 - Role of GPT-4 in product r…
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Impact of ChatGPT on Product & Customer Success - Laura & Danielle from Cascade
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In this episode of Product Sessions, we discuss how chatGPT can be applied to Customer Success and Product Strategy. Our guests, Laura Blackmore from Cascade and Danielle Latimore, Senior Customer Success manager, share their insights on using AI to increase efficiency, tailor customer experiences, and navigate the ethical challenges. Show Notes: 0…
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Product Direction And Keeping Things Simple - Marlon Hope, Netacea
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About Marlon Hope Marlon Hope is the Head of Product at Netacea. He is PRINCE 2 and Agile qualified, with years spent in banking, operations management, procurement, and logistics. The golden thread in his career is strong project management skills and consistent, high-quality delivery. SHOW NOTES: 0:11 | Episode intro and what’s in for you 0:57 | …
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How To Build A Successful Tech Product - Jeroen Van Hautte, TechWolf
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About Jeroen Van Hautte Jeroen Van Hautte is the co-founder and CTO/CPO of TechWolf, a startup with a laser focus on AI-based strategic workforce planning. Jeroen graduated from the University of Cambridge with a specialised natural language processing degree, Jeroen built the groundwork for TechWolf's Skill Engine technology and now heads the deve…
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Ask a Designer: principles of good product design - Monika Ocieczek, Primer
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About Monika Ocieczek Monika Ocieczek is the head of product design at Primer. Monika has also served as a CPO and co-founder at Gimi AB, a youth-first neo-bank, and as a product manager and team lead at Tink. Monika is widely recognized for her work in Fin-tech and has been named one of the "Top 250 most promising Fin-techs in the world 2018" by C…
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Effective Collaboration Between Product and Engineering - Tudor Munteanu, Aizon
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About Tudor Munteanu Tudor is originally from Romania, but lives in Barcelona. Before becoming a VP of Operations and Strategic Initiatives at Aizon he was a subject matter expert on Google Cloud platform working for SELLBYTEL Group. SHOW NOTES: 0:00 | Introduction to Tudor Munteanu 0:49 | How has the experience of relocating from Romania to Barcel…
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How Enterprises Can Survive Economic Downturn. Shelly Bardai. Mohan Gulati. IBM, TheoremOne.
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About Shelly Bardai Shelly Bardai is an Associate Partner at IBM Consulting and the Customer Transformation lead for Western Canada within IBM iX. She is based in Vancouver, Canada, and works with Enterprise clients in Energy, Mining, Retail, and Public Sectors. Prior to joining IBM, she spent five years at KPMG, leading their Innovation practice a…
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Building Effective Product Management Teams - Tadas Labudis, Playvox
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About Tadas Labudis: Tadas leads the Customer AI team at Playvox. He joined Playvox in 2022 following the acquisition of Prodsight, a text analytics startup he founded to help support teams get deeper insights from their customer interactions. In his free time, he likes to spend time with his wife and baby daughter, play drums and try his hand at p…
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Optimizing Your Product Using Customer Data - Ayal Cohen, MicroFocus
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We all want to maintain high application quality, but without automation and customer involvement, it would be impossible to reach these goals. Automation plus customer data make your apps scalable, usable, and more efficient for your customers. Create a product and a solution that your customers will love and engage with, not just use. - Ayal Cohe…
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From Designer to Product Manager - Burak Kantarci, Thundra
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About Burak Burak Kantarci is a Product Manager at Thundra where his main goals are to simplify developers’ daily life and make their workflows more errorless and enjoyable. He lives in Turkey and has a degree in Computer Science. SHOW NOTES: 0:00 | Introduction to Burak Kantarci 1:17 | Original product at Thundra and the different pivots it has un…
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The Real Product Market Fit - Manos Kyriakakis, Simpler
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Manos Kyriakakis is a Head of Product & Growth at Simpler. They’re aiming to allow shoppers all over the world seamlessly checkout from anywhere. In the past, Manos has worked with other VC-backed startups in industries such as insuretech, ad-tech, and travel-tech, including Pricefox.gr, Avocarrot, Market Group, and Welcome Pickups. He has also col…
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How To Create A Product Advisory Council - Tom O’Neill, Parallax
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Tom and Aram discuss how and why to build an advisory council. They discuss how to ask questions people want to answer, how getting close to your users makes work more meaningful for your team, and why you should never build a product alone. They also explore why you shouldn’t only think about who your customer is and what they need - but who their…
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Amazon Product Lessons You Can Apply Today - Pierre Brunelle, Noteable
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What happens when you accept that many people can do a better job than you? Why should you treat your company as a product? This founder took what he learned working at Amazon and Siemens and started his own company. About Pierre Brunelle Pierre Brunelle is the co-founder and CEO of Noteable. Previously, he was a technical product manager at Amazon…
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Intuition-driven vs. data-driven products - Ravi Swaminathan & Seth Barron, TaskHuman
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What do you get when you rely on your intuition instead of just what customers tell you? The iPod. Today we discuss the creative leaps of faith you should and shouldn’t take when developing your product. About Ravi Swaminathan Ravi Swaminathan is the CEO of TaskHuman. He believes in egoless leadership. Egoless leadership is about being at peace wit…
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Can You Be A Product Manager Without Learning To Code? - Mor AviHanan, ZoomInfo
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You can be a product manager and have 0 technical skills. Sound controversial to you? Today’s product director has never written a single line of code - he has played professional soccer though. Find out how not having technical skills makes him a sharper PM. About Mor AviHanan Mor AviHanan is the Director of Product Management at ZoomInfo. He does…
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Managing A Design Team Without Killing Creativity - Mike Townson, Order
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The way a design team is managed can fuel creativity or stifle it. What happens when you direct ideas too early? How do you challenge your designers without overwhelming them? Today’s guest built his design team in 4 months, this is what he learned. About Mike Townson Mike Townson is the Director of Product Design at Order. When he started at Order…
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Product Differentiation Strategies In A Competitive Market - Alex Zhezerov, Wrike
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When Wrike was a start-up, winning was easy. Its biggest competitor was Excel. Today, it competes with Asana, Monday, Trello, and more. What do you do when your market becomes more competitive? How do you make it impossible for your clients to leave you? About Alex Zhezerov Alex Zhezerov is the Director of Product Management at Wrike. He is also a …
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Can Evolutionary Science Make You A Better Product Marketer? - Carmen Williams, Zuper
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What’s it like to run a team from Seattle that’s largely based all the way in India? And how can you develop your product using an evolutionary perspective? Get answers on today’s show - because today’s guest does both of those things. About Carmen Williams Carmen Williams is the Head of Product Marketing at Zuper; but, she’s also a Chief Evolution…
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The Hardest Part Of Being The First Product Person In A Start-Up - Rachel Folz, Cerkl
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How do you make sure you’re building product processes that scale? Can a new product manager easily pick up where you left off? Find out why hiring her first associate PM shook our guest today. About Rachel Folz Rachel Folz is the Director of Product at Cerkl. In fact, she was team member #3 there - right after the two co-founders. They started wor…
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Don’t Discount Having A Great User Research - Ahmad Kadhim, TimeSaved
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About Ahmad Ahmad Kadhim is a software product leader who’s been in tech for close to 10 years now, mostly in hybrid roles at early-stage startups. He has also been a veteran of three other marketplace startups like AquaMobile, #paid and 500px.Being cross-disciplinary played to his strengths as a zoom-in-zoom-out thinker. SHOW NOTES [01:10] Intro […
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Koii - The blockchain project built for media - Al Morris, Koii Network
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About Al Morris Al is a chief architect and co-founder of Koii network. Koii was born in 2020 to widen the possibilities for the future of Web3. Al loves teaching, which made him start Blockchain Institute Chicago. The main goal of the institute is to help educate the public about the use of blockchain technology. SHOW NOTES: 0:00 | Introduction to…
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How Designers Can Stop Being Ignored By Executives - Jeffrey Greene, NinePatch
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About Jeffrey Greene Jeffrey Greene is the Director of Product and Design at NinePatch. He has been working in the design space since 2006 and held roles such as Senior User Experience Designer at Quantros and Director Of Product Design at Stella Technology. He holds a Master’s degree in architecture from Harvard but didn’t work in architecture. Ou…
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How Popular Trends Harm Your Product - Edoardo Ferrara-Bardile, N26
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There’s too much focus on trendy concepts like being agile. There’s too much distortion because of ego and pride. How do you stay authentic, skip the trends, and have better judgment in your work as a product manager? About Edoardo Ferrara-Bardile Edoardo Ferrara-Bardile is a Senior Product Manager at N26. He started his career as an HR professiona…
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The Ugly Side of Unintentional Growth with Mark Rickmeier, TXI
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About Mark Rickmeier Mark is the CEO at TXI - a product innovation firm. He believes in creating rich employee and customer experiences. But, not everything scales well. Even good intentions don’t necessarily scale well. In the pandemic, TXI tried to deliver cooked meals to all members of the team. That didn’t scale well. Mark shares lessons he lea…
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Succeeding as the First Product Hire in a Startup - Usama Khan, Stage TEN
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Being the first product person in a company is similar to being a detective. You have to expose, articulate, prioritize and map out the founder’s vision. Sometimes you’re met with skepticism and other times you’re misunderstood. Tune in for this PM’s story of being the first product person in his company. About Usama Khan Downloading the founder’s …
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How to Pick Digital Product Design & Development Studio - Aram Melkoumov & Sergey Ross
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About Aram Aram Melkoumov is the CEO of Crowdlinker. Crowdlinker is an end-to-end digital product studio based in Toronto and Barcelona. Crowdlinker turns 10 in the fall of 2022. He works with startups like Freshbooks and enterprises like Unilever. Follow Aram Melkoumov https://www.linkedin.com/in/melkoumov/?originalSubdomain=ca Work with Crowdlink…
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Can Products Really Be Life-Changing? - Abhishek Bhasin, Uplinq
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Creating products that help people achieve their life goals requires a sober view of growth. Focus needs to always be purposeful, and distractions minimal. About Abhishek Abhishek Bhasin is Head of Product at Uplinq. He is a subject matter expert when it comes to credit. He is a product manager that has dedicated his career to financial inclusion. …
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Avoiding Distractions and Wasted Resources as a Product Manager - Mahdi Farra, Ronday
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About Mahdi Farra Mahdi Farra began his fascination with products when he was just 14. Today, he is a Director of Product Design at Ronday. He held many various roles including Lead Product Designer at Airtime and Senior UX Designer at Rakuten Ready. Mahdi has many interesting ideas about common practices that, in his view, are nothing but expensiv…
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How Web3 Product Management is Different - Filippo Di Trapani, remx.xyz
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About Filippo Di Trapani Filippo Di Trapani is a Director of Product Design at a Web 3 company called remx.xyz. Previously, he was a design lead at Automattic and Partner Operations Manager at Shopify. Creative work makes his heart happy. He wishes others would push him the way he pushes himself. Summary Filippo and Aram have a conversation about w…
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Enterprise vs. B2B Product Management: Are They Different? - Pavan Singh, Lynx Technologies
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Follow Aram Melkoumov on Linkedin for highlight clips and DMs. About Pavan Singh Pavan Singh is the Vice President Of Product Management at Lynx Software Technologies where he works on enterprise infrastructure. He earned his MBA from the Kellog School of Business at Northwestern. Amongst other previous roles, he had a 6-year career at Cisco perfor…
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Product Biases and How to Overcome Them - Manuel Breschi, Typeform
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Follow Aram Melkoumov on Linkedin for highlight clips and DMs. About Manuel Breschi Manuel Breschi is the director of product at Typeform. Typeform is a no-code SaaS platform with tools that help companies grow their businesses by engaging with their audience. He studied at the University of Illinois, where he did his MBA, and has expertise in prod…
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Fear, Anxiety, and Product Management - Stephen Grillos, SiteRx
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Fear and anxiety can derail excellent products. This episode is all about how not to fall into the anxiety trap or become a prisoner of your fear as a product manager. Our guest, Stephen Grillos, shares how he stays strong even in contentious moments with CEOs. SHOW NOTES: 0:00 | Who is Stephen Grillos? 01:57 | How martial arts and product manageme…
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Premature Scaling: Why It Kills Startups and How to Avoid It - Ron Benegbi, Uplinq
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Follow Aram Melkoumov on Linkedin for highlight clips and DMs. Ron runs a tight ship at Uplinq and he shares how and why he does so. This interview also explores why growing a startup for the sake of an exit is a bad strategy, why you should want to hold cash in this economy, how to hire people that make a genuine impact in your growth, and the dif…
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What is Staff Augmentation and is It Worth it? - Aram Melkoumov & Sergey Ross
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Follow Aram Melkoumov on Linkedin for highlight clips and DMs. About Aram Aram Melkoumov is the CEO of Crowdlinker. Crowdlinker is an end-to-end digital product studio based in Toronto and Barcelona. Crowdlinker turns 10 in the fall of 2022. He works with startups like Freshbooks and enterprises like Unilever. SHOW NOTES: 0:08 | What is staff augme…
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Create a Product They Can’t Replicate with Product Discovery - Aram Melkoumov & Sergey Ross
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Follow Aram Melkoumov on Linkedin for highlight clips and DMs. About Aram Aram Melkoumov is the CEO of Crowdlinker. Crowdlinker is an end-to-end digital product studio based in Toronto and Barcelona. Crowdlinker turns 10 in the fall of 2022. He works with startups like Freshbooks and enterprises like Unilever. SHOW NOTES: 00:17 | What is product di…
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What Most People Don’t Tell You About Exiting Your Company - Mark Achler & Mert Hilmi Iseri
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Follow Aram Melkoumov on Linkedin for highlight clips and DMs. How much do you really know about exiting a company? Most people know very little, simply because there’s very little out there about the hush-hush world of mergers and acquisitions. That’s until today’s guests co-wrote their book Exit Right. About Mert Hilmi Iseri Mert is the co-author…
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How Data Can Become Dogma For Product Managers - Blagoja Golubovski, Visit.org
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Follow Aram Melkoumov on Linkedin for highlight clips and DMs. As product managers, how much should we rely on data? How much does data tell us about our nuanced realities? Can user interviews be manipulated to confirm bias? Tune in as we explore these questions. About Blagoja Blagoja Golubovski is Vice President of Product Management at Visit.org.…
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What Most People Misunderstand About Product Design - Sean Dekkers, Digits
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Follow Aram Melkoumov on Linkedin for highlight clips and DMs. When you think of design, you probably think of beauty and delight. But, that’s not really what design is about. That’s just the most overrated aspect of design. What’s the most underrated? About Sean Dekkers Sean Dekkers is the Head of Product Design at Digits. Throughout his career, h…
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Building Better Products By Striking Strategic Partnerships - Kabir Mathur, Typeform
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Do you think of your product as part of a larger ecosystem or are you tunnel-visioned? Tune in to this episode to find out why your product’s ecosystem shouldn’t be an afterthought. In fact, by relying on strategic partnerships you can save money and strengthen your community. About Kabir Kabir Mathur is the Head of Product Partnerships at Typeform…
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Mistakes to Avoid When Pursuing Product Led Growth - Meraj Imani, Fiix
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Product-led growth is not for every company. Yet, lots of people have jumped on the product-led growth bandwagon inexplicably and have ended up disappointed or frustrated. Tune in to discover why most people get product led-growth wrong and what to do to get it right. About Meraj Meraj Imani is the Director of Product Management at Fiix by Rockwell…
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Stories From The Everyday Life of a Product Manager - Idoh Gersten, Circle CI
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Embracing product bias. Navigating conflicts with design teams. Directing clients that don’t have clear goals. Everything is on the table as behind-the-scenes anecdotes of client meetings and discussions are revealed. Idoh’s main frustration with B2B SaaS companies is that they don’t talk to end-users enough. In fact, he tells the story of his time…
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Being scrappy and resourceful as a product manager - Avadhoot Bhambare, Womply
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Tune in to learn how to differentiate your product even if you offer something similar to your competitors, why you should integrate user feedback at the very beginning of the development process, and learn about specific situations where seeking customer feedback would do more harm than good. About Avadhoot Avadhoot Bhambare is a product executive…
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Emerging AI software and Product Management principles - Bhaskar Deka, Edcast
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Conversation highlights: - Removing biases in AI decision making and product management (data privacy, AI ethics) - Product Council at EdCast: teams, processes, and the CEO veto - Business epics vs. architectural epics: importance of planning processes - Bhaskar’s top 10 go-to metrics About Bhaskar Bhaskar is the Global Head of Product Management &…
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How to build the right product for your users - Ale Pintaudi, Payfit
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38:06
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Highlights: - Six Seals of product development: from defining product vision to launch and optimization (key responsibilities of a PM) - Product-Market Fit survey: measuring value to customers - How Ale manages product teams at Payfit - Most reliable frameworks in the product development process at Payfit About Ale Ale is focused on enabling cross-…
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Truth about user onboarding and it’s biggest myths - Ramli John, ProductLed
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Highlights: - Why onboarding is a critical part of your customer experience - The significance of establishing a cross-functional onboarding team - What is the EUREKA framework - How to transition from free to paid and offering more ‘free’ in your product. About Ramli: Ramli John is well known in the Toronto ecosystem as a demand gen marketer. A pr…
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AI Product Management and Building Identity Verification Systems - Liisi Soots, Veriff
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Highlights: - How the AI Product Management at Veriff builds identity verification system - Concept behind Probabilistic Vs. Deterministic world: from an AI Product Managers’ viewpoint - How to make a machine do what humans can do using Artificial Intelligence - Liisi’s take on fully autonomous vehicles by 2025 About Liisi Liisi's career focus has …
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Building marketplaces and overcoming decision-making biases - Vishal Kapoor, Shipt
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Follow Aram Melkoumov on Linkedin for highlight clips. Highlights: - Decision-making process for building features in a three-sided marketplace at Shipt - Battling confirmation bias and setting OKRs that match company’s goals - Secret sauce of managing people: PMs must be outcome-oriented, not output-oriented About Vishal Vishal is a Product Leader…
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