TLW 681: How To Create Awesome Customer Experience with Tema Frank

Today's Leading Women with Marie Grace Berg ~ Real Stories. Real Inspiration. Real Take-aways. 7-Days A Week!

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تمت الإضافة منذ قبل ten عام

المحتوى المقدم من Marie Grace Berg. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Marie Grace Berg أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.

The So What from BCG

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Re-Recruiting and Other New HR Strategies You Can’t Ignore 18:09

منذ 7 أيام18:09

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18:09

HR is no longer just about managing people—it’s about shaping the future of work. Jens Baier, BCG’s HR transformation expert, discusses how AI and shifting employee expectations are forcing companies to rethink talent strategies. From re-recruiting to upskilling employees, HR must adapt to a rapidly changing landscape. Learn More: Jens Baier: https://on.bcg.com/41ca7Gv BCG on People Strategy: https://on.bcg.com/3QtAjro Decoding Global Talent: https://on.bcg.com/4gUC4IT…

منذ 8 أعوام 33:01

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A best-selling author and expert, Tema Frank has worked in customer experience, marketing, and usability testing for over three decades. In 2001 she founded Web Mystery Shoppers, the world's first company to test omnichannel customer service: web, phone, chat, email and in-store.

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TLW 681: How To Create Awesome Customer Experience with Tema Frank

Today's Leading Women with Marie Grace Berg ~ Real Stories. Real Inspiration. Real Take-aways. 7-Days A Week!

28 subscribers

published منذ 8 أعوام

MP3•منزل الحلقة

687 حلقات

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TLW 684: How To Manifest Your Dreams and Goals with Judith Fine-Sarchielli 42:25

منذ 8 أعوام42:25

42:25

Judith Fine-Sarchielli is a Hyphenate, a role Webster defines as "a person who does many things at the same time." She is certified as both a Transactional Analysis Practitioner, and a Vision Board Coach. Judith is an expert in life plans and a marketing coach for creative women entrepreneurs who want to live their unlived life and leave a valuable legacy.…

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TLW 686: How To Use Story-Telling To Turn Prospects Into Customers with Arina Isaacson 38:35

منذ 8 أعوام38:35

38:35

ARINA Isaacson is a professor at UC Berkeley/Haas School of Business, a consultant and executive coach specializing in Presence, Presentation and Storytelling. For the past 25 years she has consulted internationally with senior and emerging leaders across the globe.

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TLW 682: How to Protect Your Online Business with Genavieve Shingle 27:32

منذ 8 أعوام27:32

27:32

Genavieve Shingle Jaffe is our very own sparkly lawyer here to help you cover your beautiful business booty with legit legal protection. She runs a law practice and is the co-creator of the on-line legal course, Damsel goes bareTM, where she educates and empowers female entrepreneurs with the legal side of their business.…

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TLW 681: How To Create Awesome Customer Experience with Tema Frank 33:01

منذ 8 أعوام33:01

33:01

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TLW Bonus Episode How to Package, Promote and Profit with Joint Venture Partnerships 1:49:18

منذ 8 أعوام1:49:18

1:49:18

58 World-Class Entrepreneurs & JV Experts Reveal Their Secrets On How To Get Others To Promote You, Get You More Clients, And Sell More Of Your Products, Even If You're Just Starting Out From Scratch

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TLW 680: How to use the internet to build successful businesses with Devonnie Garvey 30:35

منذ 9 أعوام30:35

30:35

DEVONNIE Garvey is a digital entrepreneur from Ocho Rios, Jamaica. Her passion for the written word and helping people led her into entrepreneurship.

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TLW 679: Snapchatting for B2B with Ashley Kruempel 29:30

منذ 9 أعوام29:30

29:30

Ashley Kruempel is an accidental entrepreneur & CEO of SoPac --> SOCIAL iMPACT BRANDING which helps businesses leverage Social Media, particularly Snapchat for B2B marketing.

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TLW: 678 Catherine Watkin on Using Authentic and Comfortable Selling to Get Your Clients to Say Yes 39:37

منذ 9 أعوام39:37

39:37

Catherine Watkin, founder of Selling from the Heart, is a sales expert who works with heart-centered business owners who are gifted and passionate about what they do but struggle in business because they feel awkward when it comes to selling their services.

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TLW: 677 Tanya Patxot Talks About Personality Tests and Finding you Strengths and Weaknesses to use them in Your Business 39:19

منذ 9 أعوام39:19

39:19

Tanya teaches how to get results according to how you are wired and effectively reach people you want leaving the cookie cutter behind.

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Listen to Doreen Cumberford as She Talks About Having a Portable Life 35:45

منذ 9 أعوام35:45

35:45

Doreen was born in Scotland and one defining moment for her at six years old was when her mother had residential lodgers in their house. Her mother taught her not to waste money, time and even space. They had Russian consulate members living in their house.

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Listen to Tiana as she talks about Mastering your Craft and Marketing so you can Monetize your Passion 41:07

منذ 9 أعوام41:07

41:07

In her journey through entrepreneurship, Tiana realized that if somebody's going to succeed at something, you number one, must master your craft. At first for Tiana, it was music and then she also mastered marketing. She had marketed now for several celebrities and she also had grown her business to multi six figures.…

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Listen to Samantha's Journey as an Entrepreneur in the Wedding Planning Business 36:27

منذ 9 أعوام36:27

36:27

SAMANTHA Wiley is a 24-year-old small business owner, planning and designing weddings in one of the top wedding destinations in the US: Charleston, South Carolina. With years of experience in the wedding and event industry, creative drive and exceptional customer service skills, she is a huge asset to the clients she serves. Samantha's feminine, sophisticated style has been published on The Wedding Row, Smitten Magazine, A Lowcountry Wedding, and her expert planning advice has been featured online on BRIDES Magazine. Her passion for planning, infectious energy and dedication to the details has solidified her as one of the leading wedding planners in the Lowcountry. To learn more, visit www.ChanceyCharm.com/charleston…

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TLW 673: How A Biz Coach Helps Other Biz Owners Boost Their Revenue By Guaranteeing Their Results 36:31

منذ 9 أعوام36:31

36:31

LINDSAY Gill is the co-founder of MentureMe Inc, a marketing implementation and coaching company that delivers guaranteed results. After 15 years of marketing experience, Lindsay realized that many entrepreneurs need ongoing help and support to implement effective marketing systems to boost their revenues on a consistent basis. Her company has successfully coached and increased sales of hundreds of small business owners internationally. She is a proud mother of 3 boys and she enjoys reading and shopping in her free time. Lindsay is passionate about helping small business owners attain the success and freedom they desire. "Discover 3 Simple Ways To Boost Revenues & Get A Revenue Boost System Blueprint That Reveals A Step By Step Formula That Allows You To Consistently Make An Extra $5,000+ In Revenue Per Month"…

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672: How To Remove Toxic Sugar From Skin with Dr. ANETTE Tobia of Meg 21 29:42

منذ 9 أعوام29:42

29:42

Dr. ANETTE Tobia , is the founder of Dynamis Therapeutics and its sister company, Dynamis Skin Science, known for its MEG 21 line of skin care products, formulated with Supplamine to remove toxic sugar from skin. Toxic sugars lead to glycation, inflammation, and oxidative stress, which all expedite the aging process. Dr. Anette has a life-long passion to contribute to the health and well being of those around her. Fox Chase Cancer Center in Philadelphia asked her to start a biotech company focused on a diabetes-related discovery. In 2001, Dr. Tobia discovered the impact of toxic sugar in skin and, with a team of Fox Chase Cancer Center chemists, developed Supplamine, a powerful patented ingredient that removes toxic sugars from skin, and is essential for skin health and beauty. To learn more, visit http://www.dynamis- therapeutics.com/ Check the infographic show notes, plus her top tips and advice for entrepreneurs and aspiring entrepreneurs at www.TodaysLeadingWomen.com or by clicking here!…

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671: How To Provide Opportunities To Locally Talented Dancers with AMANDA Tae of Tae Talent 23:43

منذ 9 أعوام23:43

23:43

AMANDA Tae, is the Creative Director, President and CEO at Tae Talent Agency, that represents choreographers, dancers, actors, models, variety acts, and more. Amanda has allowed her passion for dance to grow into a Focal Point Dance Studios, where young dancers can hone their skills, Tae Talent Agency where dancers can follow their dreams and gain industry experience, and Mosaic Dance Project, a non profit professional dance company which offers free dance classes and scholarship opportunities to talented and passionate dancers throughout Miami. To learn more, visit www.taetalent.com and www.mosaicdanceproject.com Check the infographic show notes, plus her top tips and advice for entrepreneurs and aspiring entrepreneurs at www.TodaysLeadingWomen.com or by clicking here!…

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Today's Leading Women with Marie Grace Berg ~ Real Stories. Real Inspiration. Real Take-aways. 7-Days A Week! « » TLW 681: How To Create Awesome Customer Experience with Tema Frank

TLW 681: How To Create Awesome Customer Experience with Tema Frank

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TLW 681: How To Create Awesome Customer Experience with Tema Frank