103 What are conflict competent responses to being offended?

Conflict Owner's Manual

It's achieved international newsworthiness that people are offending and being offended, cancelling and being cancelled, silent and being silenced. The headlines exist because someone insists that they have the only correct opinion. And, it might be the correct opinion, but is it the only allowable opinion? We discuss some conflict competent approaches when you're feeling offended or have been accused of being offensive.

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Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.

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