In-House Maintenance: a Gold Mine or a Money Pit - with Rob Kazen

Property Management Success

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Unlock the secrets of building a thriving property management business with our special guest, Rob Kazin of First Choice Property Management, Maintenance, and Real Estate. Get an insider's perspective on his journey from the auto salvage yard to navigating the real estate world, particularly the challenges and rewards of integrating a maintenance company into property management. Rob shares his personal story of transformation and leadership, highlighting the strategic decisions that propelled his company from managing 265 to nearly 500 properties.
Experience a heartfelt narrative of resilience as Rob recounts stepping into a leadership role after a family tragedy and driving the growth and restructuring of the business. Discover how Rob, along with his wife as Chief Operating Officer, redefined their company’s strategy, balancing in-house maintenance with trusted subcontractors during tough times like the COVID-19 pandemic. Learn about the critical steps he took to maximize profitability from in-house maintenance operations and the importance of creating a positive work environment to foster team loyalty and productivity.
Join us as we explore the enriching role of community involvement, particularly through the National Association of Residential Property Managers (NARPM), in Rob’s professional journey. His story is a testament to the power of networking and stepping out of comfort zones, with personal anecdotes about the implementation of the EOS system to streamline operations. Rob’s experiences highlight the balance between professional growth and personal fulfillment, offering valuable insights for anyone looking to succeed in the property management industry.

visit pmsuccess.com for more value packed property management related information or to hire Tony as your property management coach.

فصول

1. Building a Property Management Company (00:00:00)

2. Evolving Property Management Company Structure (00:11:28)

3. Maximizing Profit From in-House Maintenance (00:18:04)

4. Balancing Business and Personal Life (00:25:36)

5. Entrepreneurial Spirit and Work-Life Balance (00:34:21)

6. NARPM Community and Success (00:40:46)