🎙️🎧 Podcast 22 │Basic Internet Troubleshooting Terminology

English for Custmer Service Podcast

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Standup Comedy "Your Host and MC"

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Mack Dryden "Dentist Visit" Bonus Show #119 7:46

منذ 8 أيام7:46

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7:46

Send us a text On this very funny short Bonus Show, standup comic Mack Dryden shares his story about going to the Dentist...you'll never believe what happens...Hilarious! Look for Mack Dryden's "NEW" Dry Bar Comedy Special... Please Listen, Enjoy, and Share where you can...Thanks!! Support the show Standup Comedy Podcast Network.co www.StandupComedyPodcastNetwork.com Free APP on all Apple & Android phones....check it out, podcast, jokes, blogs, and More! For short-form standup comedy sets, listen to: "Comedy Appeteasers" , available on all platforms. New YouTube site: https://www.youtube.com/@standupcomedyyourhostandmc/videos Videos of comics live on stage from back in the day. Please Write a Review: in-depth walk-through for leaving a review. Interested in Standup Comedy? Check out my books on Amazon... "20 Questions Answered about Being a Standup Comic" "Be a Standup Comic...or just look like one"…

منذ عام واحد 35:47

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🎙️🎧 Podcast 22│Basic Internet Troubleshooting Terminology

Do you want to acquire vocabulary for assisting customers with their internet?

Do you want to acquire the skill of Troubleshooting?

Is English not your first language? Don't sweat it! We got you covered!

Basic Internet Troubleshooting Terminology

Do you want to learn basic troubleshooting for the internet? Are you an aspiring rep? In this lesson, our expert instructor Mr.E give you a breakdown of the Basic Internet Troubleshooting Terminology.

Do you want to join our live training sessions?

or follow us on social media:

⁠⁠⁠⁠Official YouTube ⁠⁠⁠⁠

⁠⁠⁠⁠https://www.youtube.com/channel/UCZK8sf1tpwq4k1ieEmBVS5w

31 حلقات

#Podcasting Education #English for Customer Service Podcast

🎙️🎧 Podcast 22 │Basic Internet Troubleshooting Terminology

English for Custmer Service Podcast

17 subscribers

published منذ عام واحد

MP3•منزل الحلقة

🎙️🎧 Podcast 22│Basic Internet Troubleshooting Terminology

Do you want to acquire vocabulary for assisting customers with their internet?

Do you want to acquire the skill of Troubleshooting?

Is English not your first language? Don't sweat it! We got you covered!

Basic Internet Troubleshooting Terminology

Do you want to join our live training sessions?

or follow us on social media:

⁠⁠⁠⁠Official YouTube ⁠⁠⁠⁠

⁠⁠⁠⁠https://www.youtube.com/channel/UCZK8sf1tpwq4k1ieEmBVS5w

31 حلقات

#Podcasting Education #English for Customer Service Podcast

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منذ 35 weeks33:28

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منذ 35 weeks2:21

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منذ 35 weeks3:00

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منذ 35 weeks32:32

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منذ 35 weeks34:06

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🎙️🎧 Podcast 25│Listening Comprehension T-Mobile Phone Activation Issues 30:02

منذ 43 weeks30:02

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🎙️🎧 Podcast 25│Listening Comprehension Telephone Activation Do you need to improve your listening for a call center? Is English not your first language? Don't sweat it! We got you covered! Topic: T-Mobile Phone Activation Issues In this podcast, we will listen to a T-Mobile Phone Activation Issue and cover key terms to capture the customer's information, telephone number, SIM card and IMEI numbers. In addition, our experienced coach breaks down what is Active Listening for call centers, and blows-away all the erroneous misconceptions about active listening and provides you a clear and definite explanation of the process of capturing customer's information and expressions commonly used by customers. Are you an aspiring rep? In this lesson, our expert instructor Mr.E breaks down step-by-step the refund process by providing clear definitions, real-life scenarios and personal insights. Do you need more English for a call center job? Would you like to join our live training sessions? Contact us through our Social Media for new class dates. ⁠⁠⁠⁠⁠⁠Official YouTube ⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠https://www.youtube.com/channel/UCZK8sf1tpwq4k1ieEmBVS5w⁠⁠⁠ #tmobile #refund #callcenter #customerservice #callflow #softskill #roleplay #learnEnglish #podcast #listening #practice…

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منذ 44 weeks32:38

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منذ 44 weeks22:28

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🎙️🎧 Podcast 22 │Basic Internet Troubleshooting Terminology 35:47

منذ 44 weeks35:47

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🎙️🎧 Podcast 22│Basic Internet Troubleshooting Terminology Do you want to acquire vocabulary for assisting customers with their internet? Do you want to acquire the skill of Troubleshooting? Is English not your first language? Don't sweat it! We got you covered! Basic Internet Troubleshooting Terminology Do you want to learn basic troubleshooting for the internet? Are you an aspiring rep? In this lesson, our expert instructor Mr.E give you a breakdown of the Basic Internet Troubleshooting Terminology. Do you want to join our live training sessions? Contact us today: info@callcentreacademy.net or follow us on social media: ⁠⁠⁠⁠Official YouTube ⁠⁠⁠⁠ ⁠⁠⁠⁠https://www.youtube.com/channel/UCZK8sf1tpwq4k1ieEmBVS5w…

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منذ 1 year28:28

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🎙️🎧 Podcast 21│Listening to Insurance Claims Do you want to acquire the skill of Active Listening? Do you want to acquire the vocabulary for insurance claims? Is English not your first language? Our call center training courses are the solution you are seeking! ACTIVE LISTENING Listening to Insurance Claims In this podcast, you will listen to customer service insurance claim. Our expert instructor Mr.E breaks down step-by-step the best listening practices to capture the customer's information and breaks down the vocabulary for insurance claims and expressions used by customer in natural conversations. Do you want to get a new job + certification? Contact us today: info@callcentreacademy.net or follow us on social media: ⁠⁠⁠⁠Official YouTube ⁠⁠⁠⁠ ⁠⁠⁠⁠https://www.youtube.com/channel/UCZK8sf1tpwq4k1ieEmBVS5w…

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🎙️🎧 Podcast 20│Empathy for Troulebhsooting the Internet 37:35

منذ 1 year37:35

37:35

🎙️🎧 Podcast 20│Empathy for Troubleshooting the Internet Do you want to acquire the skill of empathizing with customers? Do you want to acquire the skill of Troubleshooting? Is English not your first language? Our training courses are the solution you are looking for! PART 2 Introduction to the Basic Internet Troubleshooting Do you want to learn Empathy for troubleshooting for the internet? Are you an aspiring rep? In this lesson, our expert instructor Mr.E breaks down step-by-step Basic Internet Troubleshooting by providing clear definitions, real-life scenarios and cellular network key terminology. Do you want to get a new job + certification? Contact us today: info@callcentreacademy.net or follow us on social media: ⁠⁠⁠⁠Official YouTube ⁠⁠⁠⁠ ⁠⁠⁠⁠https://www.youtube.com/channel/UCZK8sf1tpwq4k1ieEmBVS5w #empathy #troubleshooting #callcenter #cursos #podcast #Onlinecourses #internetquickfixes…

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🎙️🎧 Podcast 19 │Training Module • Basic Internet Troubleshooting • Part 1 31:16

منذ 1 year31:16

31:16

🎙️🎧 Podcast 19│Training Module • Internet Troubleshooting Do you want to acquire the skill of assisting customer with their internet? Do you want to acquire the skill of Troubleshooting? Is English not your first language? Don't sweat it! We got you covered! PART 1 Introduction to the Basic Internet Troubleshooting Do you want to learn basic troubleshooting for the internet? Are you an aspiring rep? In this lesson, our expert instructor Mr.E breaks down step-by-step Basic Internet Troubleshooting by providing clear definitions, real-life scenarios and cellular network key terminology. Do you want to get a new job + certification? Contact us today: info@callcentreacademy.net or follow us on social media: ⁠⁠⁠Official YouTube ⁠⁠⁠ ⁠⁠⁠https://www.youtube.com/channel/UCZK8sf1tpwq4k1ieEmBVS5w…

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🎙️🎧 Podcast 18│Call Center Refund Process for Amazon 20:00

منذ 1 year20:00

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🎙️🎧 Podcast 18│What is Resolution for Call Centers? Do you know what is call center resolution? Is English not your first language? Don't sweat it! We got you covered! Introduction to Call Center Resolution for Retail Accounts Topic: Amazon Refund In this podcast, we will explore the Amazon Refund process and cover vocabulary and soft skills for call center roleplays and soft skills. Are you an aspiring rep? In this lesson, our expert instructor Mr.E breaks down step-by-step the refund process by providing clear definitions, real-life scenarios and personal insights. Do you need more English for a call center job? Contact us at: info@callcentreacademy.net for more information or visit us on Social Media: ⁠⁠⁠⁠Official YouTube ⁠⁠⁠⁠ ⁠⁠⁠⁠https://www.youtube.com/channel/UCZK8sf1tpwq4k1ieEmBVS5w⁠ #amazon #refund #callcenter #customerservice #callflow #softskill #roleplay #learnEnglish #podcast…

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🎙️🎧 Podcast 17│Troubleshooting Internet Quick Fix: Cancel Location (Tower Refresh) 33:07

منذ 1 year33:07

33:07

🎙️🎧 Podcast 17│Troubleshooting Internet Quick Fix: Cancel Location (Tower Refresh) 🚀Are You Ready to Become a Call Center Pro Handling Internet Troubleshooting ?🚀 Follow us on social media: ⁠⁠⁠⁠Official YouTube ⁠⁠⁠⁠ ⁠⁠⁠⁠https://www.youtube.com/channel/UCZK8sf1tpwq4k1ieEmBVS5w In today’s digital age, a stable internet connection is not just a luxury—it's a necessity. But what happens when connectivity issues arise? That's where you come in. Imagine being the hero who solves internet woes, getting customers back online swiftly with expert troubleshooting skills. 👉 Why Watch This Video? Our latest YouTube video is a comprehensive training guide designed for aspiring call center professionals. It covers everything you need to know about troubleshooting internet problems, including the critical cancel location tower refresh steps. This video is packed with hands-on advice and proven information to ensure you're equipped to handle real-life situations confidently. But we don’t stop there. This video is also an invaluable resource for non-native English speakers aiming to excel in English-speaking call center roles. We've simplified complex technical concepts into easy-to-understand language, making learning accessible to everyone. 🎯 What’s In It For You? Master the troubleshooting process with step-by-step guidance. Learn the ins and outs of cancel location tower refresh steps to get customers back online. Enhance your resume with in-demand, real-world call center skills. Overcome language barriers with content tailored for non-native English speakers. 📈 Take the Next Step Watching this video is just the beginning. If you're serious about kickstarting your call center career, our monthly courses are your next step. We offer specialized training that transforms beginners into sought-after professionals, ready to tackle the challenges of the call center industry. Don’t let this opportunity pass you by. Click the link to watch the video and discover how to join our courses. Your journey to becoming a call center expert starts now! Spanish Version: 🚀¿Estás Listo para Convertirte en un Profesional de Centros de Llamadas Manejando Problemas de Internet Como un Experto?🚀 En la era digital de hoy, una conexión estable a internet no es solo un lujo, es una necesidad. Pero, ¿qué sucede cuando surgen problemas de conectividad? Ahí es donde entras tú. Imagina ser el héroe que resuelve los problemas de internet, devolviendo a los clientes en línea rápidamente con habilidades expertas en solución de problemas. 👉 ¿Por Qué Ver Este Video? Nuestro último video en YouTube es una guía de capacitación completa diseñada para aspirantes a profesionales de centros de llamadas. Cubre todo lo que necesitas saber sobre la solución de problemas de internet, incluyendo los críticos pasos de actualización de torre de ubicación de cancelación. Este video está lleno de consejos prácticos e información probada para asegurarte de estar equipado para manejar situaciones de la vida real con confianza. Pero no nos detenemos ahí. Este video también es un recurso invaluable para hablantes no nativos de inglés que aspiran a destacarse en roles de centros de llamadas en inglés. Hemos simplificado conceptos técnicos complejos en un lenguaje fácil de entender, haciendo el aprendizaje accesible para todos. 🎯 ¿Qué Hay Para Ti? Domina el proceso de solución de problemas con orientación paso a paso. Aprende los detalles de los pasos de actualización de torre de ubicación de cancelación para volver a conectar a los clientes en línea. Mejora tu currículum con habilidades reales y demandadas en centros de llamadas. Supera las barreras del idioma con contenido adaptado para hablantes no nativos de inglés. #troubleshooting #internetissues #powercycle #towerrefresh #quickfix #T-mobile #Alorica #callcenter…

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🎙️🎧 Podcast 16 │Internet Quick Fixes • Basic Internet Troubleshooting 47:45

منذ 1 year47:45

47:45

🎙️🎧 Podcast 16│Internet Quick Fixes • Basic Internet Troubleshooting If you are an aspiring call center representative, it's very like that you'll work for a telecommunications company. These type of accounts are ubiquitous; for that reason, it's very important for your know basic troubleshooting vocabulary and steps to connect internet connectivity issues. In this lesson, you'll recognize the following internet quick fixes: 1. Power Cycle 2. Cancel Location (Tower Refresh) We'll explain it so you can use them in a roleplay scenario in which you might have to roleplay it with an account manager or with recruiter. Follow us on social media: ⁠⁠⁠Official YouTube ⁠⁠⁠ ⁠⁠⁠https://www.youtube.com/channel/UCZK8sf1tpwq4k1ieEmBVS5w #troubleshooting #internetissues #powercycle #towerrefresh #quickfix #T-mobile #Alorica #callcenter…

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English for Custmer Service Podcast « » 🎙️🎧 Podcast 22 │Basic Internet Troubleshooting Terminology

🎙️🎧 Podcast 22 │Basic Internet Troubleshooting Terminology

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🎙️🎧 Podcast 22 │Basic Internet Troubleshooting Terminology