A love letter to technical writing - Passo Uno, Fabrizio Ferri-Benedetti

API The Docs Podcast

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1
The trick to powerful public speaking | Lawrence Bernstein 17:27

منذ 18 weeks17:27

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17:27

Why do so many of us get nervous when public speaking? Communication expert Lawrence Bernstein says the key to dealing with the pressure is as simple as having a casual chat. He introduces the "coffee shop test" as a way to help you overcome nerves, connect with your audience and deliver a message that truly resonates. After the talk, Modupe explains a similar approach in academia called the "Grandma test," and how public speaking can be as simple as a conversation with grandma. Want to help shape TED’s shows going forward? Fill out our survey ! Become a TED Member today at ted.com/join Hosted on Acast. See acast.com/privacy for more information.…

منذ عامين 41:34

MP3•منزل الحلقة

Why did Fabrizio Ferri-Benedetti (Senior Staff Technical Writer at Splunk) write a love letter to technical writing? How could technical writers create a bridge between the different parts of a company? With an MSc in cognitive psychology, Fabrizio shares a nuanced perspective in his ‘Docs' hierarchy of priorities’ and associated metrics.References:

56 حلقات

#Tech #API The Docs

A love letter to technical writing - Passo Uno, Fabrizio Ferri-Benedetti

API The Docs Podcast

published منذ عامين

MP3•منزل الحلقة

56 حلقات

#Tech #API The Docs

كل الحلقات

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Documentation by humans for humans - Discussion with Polina Zaichkina and Max Clayton Clowes 43:21

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From Inconsistent to Award-winning Docs - Conversation with Naomi Pentrel & Andrew Feierabend 50:38

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In this episode, Naomi Pentrel and Andrew Feierabend share their journey of revamping Viam’s robotics APIs documentation. They discuss the benefits of sitting down with actual users in well-structured interview sessions with specific scripts and tasks. Learn about their approach to user research, their team’s collaborative methodology for achieving daily usability wins, mentoring, and implementing larger-scale changes like automation. And it all started with a smart cat feeder!…

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The Secret Sauce of Developer Programs: A Conversation with Byrne Reese 56:46

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"Key results are the things you're going to do to move that number. Here's the thing where most people spin out. There should be a break mechanism on the things that you're doing […] a culture of experimentation, and objective critique around 'Is this the right thing to be doing?” Welcome back to our two parts episode with Rachel Lee Nabors, we continue with talking about developer portal stakeholders and your metrics based approach.…

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React.dev and storyboarding with Rachel Lee Nabors 23:37

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On the management track - conversation with Claire Waters 44:35

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The zen of resilience - Discussion with Dan Grabski 49:23

منذ 1 year49:23

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Writing with humans in mind - Discussion with Ryan Young 36:02

منذ 1 year36:02

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Technical writers walk a tricky tightrope between delivering accurate technical information and making it comprehensible for a wide range of users with varying levels of technical experience. In this episode, Ryan Young (Technical writer at Stripe) shares his thoughts on bridging the gap between different content layers and writing for humans in a digital world.…

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DevPortal Awards Jury Interview - Special Edition Part 4 16:34

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DevPortal Awards Jury Interview - Special Edition Part 3 22:10

منذ 1 year22:10

22:10

The API The Docs Podcast brings you a Special Edition series with insights from the 2023 DevPortal Awards. Each year, the DevPortal Awards seeks the most outstanding solutions with the help of experienced jurors, who are volunteers with extensive knowledge of API programs, developer portals, and API documentation. In the Special Edition series, we share interviews with the jurors which were recorded during the online Awards Gala events in November, 2023. How can developer portals incorporate gamification into their workflows? How do jurors Anne Gentle (Developer Relations Leader at Cisco DevNet), Bob Watson (Senior Technical Writer), and Michael Richardson (Advanced Software Engineering Manager at Kroger) see the importance of user experience research and design? In 2023, the DevPortal Awards jury members discussed the possibilities, and their remarks could help to create a better user experience for devportals. We are glad to share the episode with you. Further resources: Best Developer Portals 2023 DevPortal Awards 2023 Jury Interview…

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DevPortal Awards Jury Interview - Special Edition Part 2 28:09

منذ 1 year28:09

28:09

The API The Docs Podcast brings you a Special Edition series with insights from the 2023 DevPortal Awards. Each year, the DevPortal Awards seeks the most outstanding solutions with the help of experienced jurors, who are volunteers with extensive knowledge of API programs, developer portals, and API documentation. In the Special Edition series, we share interviews with the jurors which were recorded during the online Awards Gala events in November, 2023. What could be the similarities between Choose Your Own Adventure games and developer portals? Is it possible to reach that level of interactivity to interlocking journeys? In 2023, the DevPortal Awards jury members discussed a few possibilities that could be more than sci-fi. We are happy to share the interviews with you. In this episode, you hear insights from Kruno Golubić (Technical Writer at Memgraph), Marco Spinello (Senior Technical Writer at sanity.io), Richard Smedley (Principal Technical Writer at Couchbase), and Ryan Clifford (Platform Group Product Manager at Spendesk). Further resources: Best Developer Portals 2023 DevPortal Awards 2023 Jury Interview…

1
DevPortal Awards Jury Interview - Special Edition Part 1 18:40

منذ 1 year18:40

18:40

The API The Docs Podcast brings you a Special Edition series with insights from the 2023 DevPortal Awards. Each year, the DevPortal Awards seeks the most outstanding solutions with the help of experienced jurors, who are volunteers with extensive knowledge of API programs, developer portals, and API documentation. In the Special Edition series, we share interviews with the jurors which were recorded during the online Awards Gala events in November, 2023. If everything would be possible, what could be the future of developer portals? What aspects do experts welcome, and what elements would be better to leave behind? In 2023, the DevPortal Awards jury members shared their insights with us. We are honored to bring the interviews to you. In this episode, you can learn from DevPortal Awards jurors Chris Bush (Lead Developer Educator at MongoDB), Fabrizio Ferri-Benedetti (Principal Technical Writer at Splunk), and Koichi Shiroma (Senior Product Development). Further resources: Best Developer Portals 2023 DevPortal Awards 2023 Jury Interview…

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Harnessing the power of customer success - Discussion with Charlie Edwards 36:32

منذ 1 year36:32

36:32

Connected to both customers and internal teams, customer success is a powerful source of valuable information throughout the entire feedback loop. In this episode, Charlie Edwards (Customer Success Manager at CAE Technologies Limited) explains how the feedback from customer success teams contributes to the comprehensive improvement of products. The API The Docs Podcast was brought to you by Pronovix. https://pronovix.com/…

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Building empathy with a beginner’s mindset - Discussion with Adrienne Braganza Tacke 49:46

منذ 1 year49:46

49:46

Adopting a beginner’s mindset allows you to explore familiar concepts through a lens of curiosity and openness. But how does that translate to documentation? In this episode, Adrienne Braganza Tacke (Sr. Developer Advocate & DevNet Community Programs Lead at Cisco) explains the unexpected benefits of writing with newcomers in mind and how it can take documentation to the next level.…

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API The Docs Podcast « » A love letter to technical writing - Passo Uno, Fabrizio Ferri-Benedetti

A love letter to technical writing - Passo Uno, Fabrizio Ferri-Benedetti

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A love letter to technical writing - Passo Uno, Fabrizio Ferri-Benedetti