How The BPO Industry Can Adapt To The Modern Customer With Mike McGuire
Manage episode 357832996 series 3457064
In this inaugural episode of Preventing Brandslaughter, Jon & Eric talk with Mike McGuire of NobelBiz about the ins and outs, ups and downs of navigating the BPO industry with integrity. The world has changed, and contact center businesses need to adapt to new ways of communicating with customers to remain relevant and profitable. Tune in as Mike shares the secret ingredients to NobelBiz's approach to Preventing Brandslaughter with their own customers.
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