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3 Reasons Your Business Should Be Using Chatbots
Manage episode 314619239 series 3115425
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More and more businesses are adopting digital transformation to modernize customer communication and improve internal processes. With the increasing popularity of messaging and social media platforms, chatbots are now the centre of business messaging. While some chatbots are designed to answer basic questions, others are programmed to understand even complicated requests.
In today's podcast, we are looking at 3 reasons your business should be using chatbots.
Here are the 3 points covered:
• 24-hour availability
• Personalised experiences
• Increased customer interaction
Don't forget to check out our conversational marketing video - https://youtu.be/zeDOAqW9-1o
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