Manage episode 292088092 series 5173
Today I welcome Hubert Joly, former CEO of Best Buy and orchestrator of the retailer’s spectacular turnaround, to unveil his personal playbook for achieving extraordinary outcomes by putting people and purpose at the heart of business.
Back in 2012, “Everyone thought we were going to die,” says Joly. Eight years later, Best Buy was transformed as Joly and his team rebuilt the company into one of the nation’s favorite employers, vastly increased customer satisfaction, and dramatically grew Best Buy’s stock price. Joly and his team also succeeded in making Best Buy a leader in sustainability and innovation.
Joly shares the philosophy behind the resurgence of Best Buy: pursue a noble purpose, put people at the center of the business, create an environment where every employee can blossom, and treat profit as an outcome, not the goal.
This approach is easy to understand, but putting it into practice is not so easy. It requires radically rethinking how we view work, how we define companies, how we motivate, and how we lead. Joly shares memorable stories, lessons, and practical advice, all drawn from his own personal transformation from a hard-charging McKinsey consultant to a leader who believes in human magic.
Bio: Hubert Joly is the former Chairman and Chief Executive Officer of Best Buy Co., Inc. where he led the company’s turnaround and transformed it into an industry leader, consistently rated one of the best places to work for. He is now a senior lecturer at the Harvard Business School. He has been recognized as one of the top 100 CEOs in the world by Harvard Business Review, one of the top 30 CEOs in the world by Barron’s.
In this episode of Trend Following Radio:
Leadership Principles Hubert Joly at Age 16 Work Definition How Do You Show Up As A Leader Process vs Outcome Noble Purpose