Changing Lanes to Make a Difference – Jennifer Jacobs

The Retirement Wisdom Podcast

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How can redirect your skills and expertise in different ways following your career? AARP Purpose Prize winner Jennifer Jacobs, CEO and co-founder of not-for-profit Connect Our Kids, shares her inspiring story of how she made a shift to improve lives. Her story highlights how encountering problems that your skills and experience can help to solve may lead you to a second act endeavor.

Jennifer Jacobs joins us from Virginia.

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Bio

2024 AARP Purpose winner Jennifer Jacobs, PhD is the CEO and co-founder of Connect Our Kids, a technology non-profit revolutionizing the way America finds families for children in foster care. Under her leadership, Connect Our Kids has developed innovative tools that help child welfare professionals use advanced family search and engagement technology to find and engage extended family members and other caring adults for children in need.

A graduate of the United States Military Academy at West Point, Dr. Jacobs served as an officer in the United States Army, where she honed her leadership skills and deepened her commitment to service. The military’s core values of duty, integrity, and selfless service continue to influence her approach to transforming child welfare systems nationwide. Dr. Jacobs earned her PhD in Nuclear Engineering from the University of New Mexico, where her research focused on the intersection of technology and social services.

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For More on Jennifer Jacobs, PhD

Connect Our Kids

AARP Purpose Prize

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Passion & Purpose – Jim Ansara

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Wise Quotes

On Redirecting Skills & Expertise

“So, I’m a physicist and a nuclear engineer, which is a natural segue, of course, to the nonprofit world. I was working in counterterrorism, as I did for most of my adult life after leaving the Army. And at that time read an article in Time magazine about foster care. This was about 13 years ago. And in reading that article, I noticed a similarity in what it turned out foster care professionals need to do to find families for the kids in their care. And what I already knew intelligence analysts do to find and track terrorists. They’re both needing to find and visualize networks of people in order to influence and interact with that those networks. The difference is just that one is centering around a terrorist and one is centering around a child. And because they’re similar processes, I thought I would find that they were using similar tools. Instead, what I found out was that while the national security space has multi-million dollar software with data search and management capabilities, as I knew, the foster care space was doing practically the same work with Post-it Notes and Microsoft Excel. And that didn’t seem right to me. So I spent the next six years trying to understand why we fight terrorism with everything we have – and that’s a good thing – but we don’t fight for the futures of the nearly half million children in our foster care system.”

On Deciding to Pivot

“The only remaining reason not to do it was really fear. And fear of the unknown, fear of doing something that was way outside my comfort level, fear that I might fail. Who wants to fail? And so I finally came to a decision point where I said, I could go forward with this, and that’s terrifying. And I’d really rather not. So if I don’t, let me turn and look down the path of not doing it, what does that look like? And that looks like I keep doing what I’m doing. And there’s nothing wrong with that. It’s certainly a valuable field to work in counterterrorism. But for me, knowing what’s on this other path, it’s become challenging at the end of that, at the end of both paths is one day, hopefully a long, long time from now, is me at the end of my life. And if I’m looking backwards on either path from that perspective, on the don’t change anything path, I have to look back and know that I had an idea once, and I knew that it could matter to thousands and thousands of people, children and their families. And I didn’t do it because I was afraid. And I felt like if I couldn’t live with that, but that would have been a great disappointment to me. Even if on the other path, worst case scenario, I look back and I say: Wow, that was a crazy time back then. I did that crazy thing and it didn’t work out. And, you know, it was a little embarrassing and I felt kind of silly, but I tried. Of those two, I decided I would rather take the one where I had tried. And of course it also has the upside possibility that I didn’t fail. And in fact, that’s become the case. We’ve had such a great team come around. We’ve had such an incredible opportunity to learn in this space. And we’ve served to date over 18,000 children and 11,000 families. We know that we have a lot more to do, but we hear stories every day about the impact that we’re making and that’s an incredible thing to have had the opportunity to be part of.”

On Stepping Out of Your Comfort Zone

“Don’t be afraid to step outside your comfort zone. It is very scary, but…you don’t get the thrill of the roller coaster if you don’t go over the hill, and hit that scariness. Otherwise, you just stand on the ground watching, and nothing is changing. And so stepping outside that comfort zone, getting to know your neighbors and finding out what support and help they might need and being part of that village, both in person and virtually, can be life-changing. So don’t be afraid to do those things. It doesn’t have to be by yourself either. If you have community, a group that you’re part of, a religious group that you’re part of, a book club that you’re part of, it is a lot of times easier to do things like that in groups. And if you don’t have something like that, start one. And see what your community, what your village needs, because every village needs the guidance and the glue that people can offer who are willing to do so.”

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About Your Podcast Host

Joe Casey is an executive coach who also helps people design their next life after their primary career and create their version of The Multipurpose Retirement.™ He created his own next chapter after a twenty-six-year career at Merrill Lynch, where he was Senior Vice President and Head of HR for Global Markets & Investment Banking. Today, in addition to his work with clients, Joe hosts The Retirement Wisdom Podcast, which thanks to his guests and loyal listeners, ranks in the top 1 % globally in popularity by Listen Notes, with over 1.5 million downloads. Business Insider has recognized Joe as one of 23 innovative coaches who are making a difference. He’s the author of Win the Retirement Game: How to Outsmart the 9 Forces Trying to Steal Your Joy.