Southwest Airlines Software Failure
Manage episode 351335948 series 3302232
Southwest Airlines has just given us the perfect example of how not to manage technical debt.
Let's review what happened to see what we can learn from it.
NY Times Article - https://www.nytimes.com/2022/12/31/opinion/southwest-airlines-computers.html
Open Letter From The Union - https://makeitrightswa.org/wp-content/uploads/2022/05/President-Remarks-March-2022-RH-ed.pdf
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