ServiceNow Series E174: Patrick Wilson, Director of Software Engineering at ServiceNow

The Alldus Podcast - AI in Action

Today's guest is Patrick Wilson, Director of Software Engineering at ServiceNow. Inside and outside their organizations, ServiceNow's customers trust a single, AI enabled-platform to free people to do their best work. This AI platform offers apps that can predict issues, automate processes and create time for innovation. 85% of the Fortune 500® have modernized their technology with the ServiceNow platform.

In the episode, Patrick talks about:

His career journey to leading ServiceNow's dev team,

How Developer Enablement modernizes ServiceNow's scripting and development tools,

ServiceNow’s SDK to enable local, code-based app development,

ServiceNow IDE’s cloud-based, integrated and accessible development environment,

ServiceNow's AI code assist tool boosts development efficiency,

How ServiceNow integrates pro code with no-code tools effectively,

Making ServiceNow accessible for JavaScript developers,

Possibilities of integrating generative AI into ServiceNow products,

How to reach out to the ServiceNow community for support