Origin Stories & Value-Based Comms

The Trusted Messenger Podcast

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Co-hosts Chad Hermann and Dr. Todd Wolynn talk about their work with the Trusted Messenger Program, consider how (and why) local health care providers are America's most Trusted Messengers, explore why good communication is essential to good health care, and drop a few hints on the focus of future episodes.
0:00 Intro
1:30 The Todd & Chad Origin Story
5:10 Communication Makes Everything Better
6:07 Long Before We Talked the Talk, We Walked the Walk
7:57 A Culture of Communication, Locally & Nationally
9:35 The Difference Between Use & Power
11:15 A Year of Radical Meltdowns
14:25 Trust is Local
17:14 Taking the Social Out of Social Media
20:01 The Only Issue in America on Which Everyone Agrees
22:02 Empowering All Health Care Providers
24:08 When None of the Hands in the Room Go Up
25:02 Your Clinical Acumen Means Absolutely Nothing
26:26 C-Suites, Burnout Data, & Value-Based Care Gaps
30:24 Free CME & Impromptu Comedy Routines
33:41 We Have a Lot of Ground to Cover
34:56 The Rise of Digital Natives
41:39 From Green Day to Jeff Verszyla
43:22 People Who Read People (& Chad’s Happy Face)
45:45 Where We’re Failing
47:35 Good Communication is Essential to Good Health Care
48:22 Quality, Efficiency, & Effectiveness

New episodes drop every Friday. Video versions here.

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http://trustedmessengerprogram.org
LinkedIn: http://linkedin.com/company/trusted-messenger-program
Good communication is essential to good health care.

فصول

1. Intro (00:00:00)

2. The Todd & Chad Origin Story (00:01:30)

3. We Have a Lot of Ground to Cover (00:01:43)

4. Communication Makes Everything Better (00:05:10)

5. Long Before We Talked the Talk, We Walked the Walk (00:06:07)

6. A Culture of Communication, Locally & Nationally (00:07:57)

7. The Difference Between Use & Power (00:09:35)

8. A Year of Radical Meltdowns (00:11:15)

9. Trust is Local (00:14:25)

10. Taking the Social Out of Social Media (00:17:14)

11. The Only Issue in America on Which Everyone Agrees (00:20:01)

12. Empowering All Health Care Providers (00:22:02)

13. When None of the Hands in the Room Go Up (00:24:08)

14. Your Clinical Acumen Means Absolutely Nothing (00:25:02)

15. C-Suites, Burnouts, & Value-Based Care Gaps (00:26:26)

16. Free CME & Impromptu Comedy Routines (00:30:24)

17. We Have a Lot of Ground to Cover (00:33:41)

18. The Rise of Digital Natives (00:34:56)

19. From Green Day to Jeff Verszyla (00:41:39)

20. People Who Read People (& Chad’s Happy Face) (00:43:22)

21. Where We’re Failing (00:45:45)

22. Good Communication is Essential to Good Health Care (00:47:35)

23. Quality, Efficiency, & Effectiveness (00:48:22)