Level Up Your Customer Communication with Nick McHenry of OneShop Retail

Rooted in Retail

Okay Retailers, Here’s a big question to consider: How are you getting customers in your door? And how are you converting that traffic into sales?
Maybe you’ve got it going on over on social…but you’re missing MAJOR opportunities via email and text.
Nick McHenry is the founder of OneShop Retail, a service that streamlines content creation and customer engagement for brick-and-mortar retail stores like you!
There can be some serious stigma around emailing and texting your customers, but we are here to help you get it right. From how many emails to send out each week to crafting the perfect content, or even how to get your customer's phone number, we’ve got something for you to use.
And listen, you don’t have to take all this information and run with it. Just commit to ONE thing and see how it transforms your business.
You can do it! I’m rooting for your success!
What’s Inside:

• How to streamline your customer service and experience.
• How many emails SHOULD you be sending?
• What’s the right way to integrate text marketing?
• Metrics that matter: Are you focusing too much on your open rate?
• How to craft the perfect message for your text or email list.
• How personal is too personal? Respecting your customer's inbox.

Mentioned In This Episode:
OneShop Retail
Nick McHenry (@nickmchenry) on Instagram
Nick McHenry (@nickmchenry) on TikTok
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Hug Your Customers by Jack Mitchell
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Crystal Media
Crystal on Instagram
Crystal Media on Instagram
Crystal Media Co - YouTube

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