Process This! Episode 70: Developing an In-House Instrument Repair Facility


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In episode 70, host and HSPA clinical educator Jon Wood reviews the Fellowship research paper authored by Tony Thurmond. The paper covers what was involved in the facility’s development of an in-house instrument repair department, the pros and cons of using original equipment manufacturers (OEMs) to repair instruments versus a third-party service provider—and which approach Thurmond’s facility found to be most beneficial in terms of cost, time, flexibility and results.

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