How A Moving Company Owner Brings Joy to Life's Third Most Stressful Experience
Manage episode 344484233 series 3363548
What do Hebrew National kosher hot dogs and Christian-owned Open Door Movers have in common? They both report to a higher authority. Whether Tim Neitzy and his crews are moving 50,000 library books after a flood, a Grand piano down a fire escape, or memorizing streets and neighborhoods so they can find destinations without GPS, he relies on his photographic memory, relentless work ethic, and purpose-driven culture to deliver an unforgettable customer experience. His team might even treat you to an impromptu concert before they pack up your piano.
Andrew Ellenberg is President & Managing Partner Of Rise Integrated, an innovative studio that creates, produces, and distributes original multimedia content across digital touchpoints. Email andrewe@riseintegrated.com or call 816-506-1257.
فصول
1. Introduction (00:00:00)
2. Story Behind the Brand (00:00:37)
3. Core Values (00:01:45)
4. Last Minute Rescues (00:02:36)
5. Death, Divorce and Moving (00:04:51)
6. Life Before Ownership (00:05:17)
7. Human GPS (00:05:43)
8. Pivotal Moment In Journey (00:07:11)
9. Empathy & Compassion in DNA (00:08:08)
10. Customer Experience (00:09:05)
11. Toughest Move: 50,000 Books (00:10:03)
12. Scaling A Passionate Culture (00:11:37)
13. Detailed Safety Policy (00:12:37)
14. Two Trucks & A Trailer (00:14:13)
15. First Customer (00:14:39)
16. Reporting to a Higher Authority (00:16:03)
17. Community Outreach (00:16:49)
18. Corporate Citizenship (00:17:44)
19. Advice for Gen Z (00:18:09)
20. Biggest Personal Reward (00:19:02)
21. Organic Growth (00:19:58)
22. Biggest Influence (00:20:37)
23. Overcoming Adversity (00:21:00)
24. Competitive Differentiation (00:21:22)
25. Recruitment and Retention (00:21:48)
26. Legacy (00:22:28)
27. Growth & Expansion (00:22:41)
28. Industry Outlook (00:24:38)
29. The New "Workspace" is a Hangout (00:26:16)
30. Side Hustle (00:27:34)
31. Servant Leadership (00:28:08)
32. Longest Move with Former Chiefs Player (00:28:37)
33. Relentless Work Ethic (00:29:23)
34. Lunch with a Human (00:29:35)
35. Conclusion (00:30:42)
36. Outro (00:32:11)
10 حلقات