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Episode 10: The One Phone Skill That Keeps Patients Coming Back for More with Sandy Pardue
Manage episode 412834522 series 3563107
المحتوى المقدم من Dr. Anissa Holmes & Allison Lacoursiere, Dr. Anissa Holmes, and Allison Lacoursiere. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Dr. Anissa Holmes & Allison Lacoursiere, Dr. Anissa Holmes, and Allison Lacoursiere أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Sandy Pardue has over 30 years of experience helping dental practices through training and systems implementation. She started her career as an office manager and saw firsthand how training transformed practices.
Common problems Sandy sees in dental offices include lack of communication, poor phone skills, inefficient scheduling and more.
The secret to success is investing in training for your team. No practice has ever gotten worse from training, only better. Doctors often struggle with delegating and micromanaging instead of empowering their team through training.
Scheduling is the most important part of any dental practice. Your front office are essentially your "sales team." Sandy offers intensive long-term consulting packages to completely overhaul practices over 6-12 months.
She also runs one-day workshops covering topics like front office skills and practice management. All of Sandy's training materials and templates are provided so practices have everything they need.
To learn more about Sandy Pardue's training and consulting services, contact her at:
Sandy Pardue Consulting www.sandypardue.com info@sandypardue.com 225-936-9292
Sandy is also a content creator in Dentalflix. Head on over to https://www.dentalflix.com to get started for free.
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