Multi-Family Grit podcast

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المحتوى المقدم من Kerri Davis. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Kerri Davis أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.

Squid Game: The Official Podcast

1
Keys and Knives - S3 Ep 1 26:28

منذ 21 يومًا26:28

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26:28

Squid Game is back—and this time, the knives are out. In the thrilling Season 3 premiere, Player 456 is spiraling and a brutal round of hide-and-seek forces players to kill or be killed. Hosts Phil Yu and Kiera Please break down Gi-hun’s descent into vengeance, Guard 011’s daring betrayal of the Game, and the shocking moment players are forced to choose between murdering their friends… or dying. Then, Carlos Juico and Gavin Ruta from the Jumpers Jump podcast join us to unpack their wild theories for the season. Plus, Phil and Kiera face off in a high-stakes round of “Hot Sweet Potato.” SPOILER ALERT! Make sure you watch Squid Game Season 3 Episode 1 before listening on. Play one last time. IG - @SquidGameNetflix X (f.k.a. Twitter) - @SquidGame Check out more from Phil Yu @angryasianman , Kiera Please @kieraplease and the Jumpers Jump podcast Listen to more from Netflix Podcasts . Squid Game: The Official Podcast is produced by Netflix and The Mash-Up Americans.…

Multi-Family Grit explicit

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A podcast featuring the untold stories and expert insights, the pros and cons, the celebrations and struggles, of the multi-family property management industry. This show's mission is to share the experiences of our industry leaders by taking a deep dive into this dynamic field.

33 حلقات

#Tech #Business #Kerri Davis #William Durham #Technology #Property Management #The Multifamily #Software

Multi-Family Grit explicit

updated منذ 21 ساعة

منزل السلاسل•Feed

33 حلقات

#Tech #Business #Kerri Davis #William Durham #Technology #Property Management #The Multifamily #Software

كل الحلقات

Multi-Family Grit

1
From Psychiatry to Property Management: A Calm Urgency for Leading with Confidence 1:03:36

منذ 21 hours1:03:36

1:03:36

In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Kevin Owens, President of Property Management at RKW Residential, for a compelling conversation about confident leadership, intentional tech adoption, and creating a Ritz Carlton-level resident experience. Listen in to hear Kevin: Share how his unconventional path—from a psychiatric hospital program director to senior housing and then multifamily—shaped his calm urgency, people-first mindset, and relentless drive to grow and lead with perspective Reflect on his decision to join RKW after a transformative year in consulting, and how the company’s alignment of tech and heart, powered by Alfred, convinced him it was the right next chapter Break down his belief in starting innovation at the user level, building tech that elevates—not replaces—people, and why true differentiation in multifamily means balancing high-touch care with high-tech tools…

Multi-Family Grit

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From Leasing Agent to $2 Billion: A President’s Journey Rooted in Alignment and Grit 42:31

منذ 8 أيام42:31

42:31

In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Kelley Brine, President of Rose Valley Management, for a dynamic conversation about culture-driven leadership, embracing change, and leading with authenticity. Listen in to hear Kelley: Share how she unexpectedly fell into real estate 25 years ago—and how her journey from a leasing agent in New York to President of a $2 billion portfolio was shaped by grit, empathy, and a passion for purposeful leadership Reflect on her first year at Rose Valley, including navigating a “tornado on fire,” building culture from the literal ground up, and aligning teams around a shared vision of operational excellence and human-first values Break down her approach to work-life presence over balance, championing women in leadership, and why she believes survival, simplicity, and strong support systems are the secret weapons of sustainable success…

Multi-Family Grit

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Sleepovers in Cars to Beds of Their Own: A Compliance Leader’s Reminder of the Mission 42:08

منذ 15 يومًا42:08

42:08

In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Mitzi Hoag, Vice President of Compliance at Gateway Management Company, for a powerful conversation about redefining affordable housing compliance through innovation, collaboration, and compassion. Listen in to hear Mitzi: Share how a chance encounter in a grocery store led to a 24-year career in affordable housing—and how her early experiences on site shaped her passion for training, process improvement, and resident-first solutions Break down Gateway’s cutting-edge compliance strategy, including a first-of-its-kind AI file review tool that’s eliminating inconsistencies and helping site teams accelerate move-ins with clarity and trust Reflect on the role of centralized leasing, digital applications, and income averaging in meeting the urgent needs of today's workforce—and why every compliance file represents more than paperwork: it’s a family waiting for a home…

Multi-Family Grit

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Fixers in Flight: Supporting 20,000 Units with a Traveling Team 40:50

منذ 22 يومًا40:50

40:50

In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Cristy Abud, Director of Training and Compliance at Priderock Capital Management, for an insightful conversation about scaling support teams, training with heart, and balancing people with process. Listen in to hear Cristy: Share how she went from a temporary leasing agent to leading a nationwide training and compliance team—and how saying “yes” shaped her career and earned her a custom-made role on the corporate team Break down her team’s role as the “fixers,” including how she uses data, grounded goals, and deep relationships with operations to create targeted support for struggling sites Reflect on the challenges of 100% travel roles, how she safeguards team mental health, and why prioritizing empathy, structure, and growth keeps her team (and portfolio) thriving…

Multi-Family Grit

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When Policy Hits Home: The Unexpected Impact of Local Legislation on Site Operations 44:32

منذ 29 يومًا44:32

44:32

In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Ryan Calhoun, Regional Director of Operations at Landmark Properties, for a compelling conversation about legislative advocacy, student housing operations, and personalized leadership. Listen in to hear Ryan: Share how he fell into student housing and built a thriving career focused on fast-paced operations, strategic innovation, and regional leadership across diverse markets—including navigating the demands of high-turn student assets Explain how a local ordinance in Ann Arbor sparked his passion for legislation, and why he believes operators must have a seat at the table to shape policies that impact affordability, development, and fair housing Break down his “catered coaching” approach to leadership—tailoring mentorship to individual learning styles—and how combining radical candor, extreme ownership, and empathy is creating more connected and effective teams across Landmark’s portfolio…

Multi-Family Grit

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Snoop Dogg and the Llama Farm: Balancing Real Estate, Family, and Humor 55:22

منذ 5 weeks55:22

55:22

In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Chasity Sadowy, Vice President of Property Management at Birge and Held, for a powerful conversation about operational strategy, affordable housing, and bold centralization. Listen in to hear Chasity: Share how she rose from receptionist to VP overseeing 20,000 units—and why she believes being the voice for site teams is the key to sustainable leadership Explain why property management should start with development, and how her team is shaping prototypes and product decisions to better meet market and QAP needs Break down Birge and Held’s ambitious centralization rollout—including tech-enabled support roles, fully offloading administrative tasks, and redefining success through standardization and strategic hiring…

Multi-Family Grit

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The Power of Saying ‘Why’: Humility and Curiosity in Customer-Driven Design 57:22

منذ 6 weeks57:22

57:22

In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Donald Davidoff, Co-Founder and CEO of Real Estate Business Analytics (REBA), for a thoughtful conversation about platform thinking, pricing innovation, and building technology that puts operators first. Listen in to hear Donald: Share how his path from revenue management in hotels and gaming led to pioneering multifamily pricing systems—and why he believes success starts with persistent problem-solving Explain why REBA was built from the ground up as a connected analytics platform, and how intentional design and humility helped shape a product that works with operators, not just for them Break down the misconceptions around algorithmic pricing and antitrust concerns, and why using clean, first-party data is both a legal safeguard and a smarter business strategy…

Multi-Family Grit

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The Grit to Let Go: Fast Fires, Tough Lessons, and Team Loyalty 54:29

منذ 7 weeks54:29

54:29

In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Marc Hershberg, Co-Founder and Managing Partner at Topaz Capital Group, for a candid conversation about entrepreneurial grit, investment discipline, and innovating in multifamily real estate. Listen in to hear Marc: Share how his path from corporate finance to real estate investing was driven by a desire to build tangible, generational wealth—and how Topaz Capital was born in the honeymoon suite after his wedding Explain why he underwrites markets before deals, and how that approach has helped Topaz navigate risk and identify long-term growth opportunities Reveal how his team is staying ahead of the curve by pivoting to newer assets, investing in proptech, and partnering with local developers to creatively structure deals in Florida’s evolving multifamily market…

Multi-Family Grit

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Clean Before You Redecorate: A COO’s Process-Driven Path in Multifamily Management 1:01:15

منذ 8 weeks1:01:15

1:01:15

In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Steve Boyack, Chief Operating Officer of JVM Realty, for a thoughtful conversation about strategic transformation, team empowerment, and building a resident-first mindset in multifamily. Listen in to hear Steve: Share how a summer job in high school led to a wide-ranging career across nearly every role in property management—from maintenance tech to COO Reveal why he believes “clean before you redecorate” is the secret to successful innovation, and how process mapping unlocks lasting operational change Explain how rethinking maintenance roles, focusing on specialization over centralization, and seeing the resident as the true client are reshaping JVM’s future-facing strategies…

Multi-Family Grit

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When Growth Meets Grief: A Personal and Professional Balancing Act 54:57

منذ 9 weeks54:57

54:57

In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Patti Higgins, Director of Property Management at Park Town Living, for a candid conversation about servant leadership, company culture, and leading through personal transformation. Listen in to hear Patti: Share how a friendly leasing office tour sparked her entry into the multifamily world—and led to a powerhouse career overseeing thousands of units across the country Reveal her people-first philosophy and why she believes the corporate office works for the on-site teams—not the other way around Open up about launching Park Town Living during a time of immense personal loss, and how vulnerability, resilience, and community helped her lead with authenticity through adversity…

Multi-Family Grit

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The True Cost of Technology: Has Multifamily Lost Its Human Touch? 1:02:17

منذ 10 weeks1:02:17

1:02:17

In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Ben Nollola, Vice President of Operations at Gables Residential, for a deep dive into leadership evolution, operational excellence, and the future of multifamily management. Listen in to hear Ben: Share his inspiring story of how a life-altering decision at 18 led him from a music scholarship to a nearly three-decade career in property management, Explain why the rapid adoption of technology has increased business sophistication but weakened on-site teams’ fundamental operational knowledge Discuss how Gables is preserving a "Rolls Royce" experience through mentorship, subject matter expertise, and a human-first approach in an increasingly automated industry.…

Multi-Family Grit

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From Dishwashing on Mother’s Day to Screening Millions: A Journey in Grit and Growth 1:03:14

منذ 11 weeks1:03:14

1:03:14

In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Nate Thompson, Director of Screening at Morgan Properties, for a deep dive into the evolution of resident screening, fraud prevention, and data-driven decision-making in multifamily operations. Listen in to hear Nate: Share his surprising journey from the restaurant and cheese-importing world to becoming "The Screening Guy" in multifamily Break down the myths behind industry standards like the income-to-rent ratio, and reveal what the data really says about renter reliability Explain the layered fraud prevention strategies he's testing—from identity verification to CPN detection—and how these innovations are shaping the future of property management…

Multi-Family Grit

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From Immigrant Struggles to Property Management Success: Navigating Challenges with Determination 49:08

منذ 12 weeks49:08

49:08

In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Issa Mider-Martinez, Vice President of Operations at Mountain States Property Management, for a deep dive into leadership, customer service, and the challenges of managing in the property management industry. Listen in to hear Issa: Share her inspiring, novel worthy story, from overcoming early challenges as an immigrant to becoming a high level leader in operations, Explain how she's kept her company performing at 4% higher occupancy than the competition in a highly competitive market How a seemingly small communication error can create massive hard and soft cost losses.…

Multi-Family Grit

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Empathy Over Process: A New Approach to Leadership 53:16

منذ 13 weeks53:16

53:16

In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Barry Slaymaker, President and CFO of ATC Development, for an insightful conversation about leadership, empathy, and the multifamily industry. Barry shares a powerful story about bending the rules to help a woman in need of housing, illustrating the profound impact empathy can have in decision-making. What begins as a routine housing application process turns into a life-changing moment, highlighting the true value of what the multifamily industry provides. Through his story, Barry emphasizes the importance of leading with heart, creating supportive environments, and prioritizing people over processes. He also shares his top book recommendations, including Influence by Robert Cialdini, Unreasonable Hospitality by Danny Meyer, and Never Split the Difference by Chris Voss, offering valuable insights into understanding human behavior and emotions in leadership. Tune in for an inspiring conversation on how leadership grounded in empathy can drive success and create meaningful impact in the multifamily industry, with lessons that extend beyond business into everyday life.…

Multi-Family Grit

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The Future of Accounting: Challenges, Technology, and Talent Gaps 56:01

منذ 15 weeks56:01

56:01

In this engaging episode, Kerri Davis, CEO and Founder of Fortress, sits down with Jason Miller, Business Consulting Director at Dean Dorton, to discuss the evolving accounting industry and its challenges. Jason breaks down how technology and automation are reshaping roles, shifting workforce structures, and widening the talent gap. He highlights the need for leadership development, on-the-job training, and innovative strategies to attract and retain professionals. Jason also explores leadership, change management, and motivation, drawing insights from books like Extreme Ownership, Sticking Points, Gentelligence, and Drive. He examines generational dynamics, evolving workplace culture, and the shift from financial incentives to intrinsic motivation. Throughout the episode, Jason shares valuable perspectives on how businesses can adapt to a rapidly changing environment, leverage technology effectively, and build workplaces that attract and retain top talent. Whether you’re an accounting professional, business leader, or someone interested in workplace evolution, this discussion offers practical insights to help shape the future of work.…

Multi-Family Grit

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The Struggle to Staff with Stephanie Lehman 47:34

منذ 49 weeks47:34

47:34

In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, sits down with Stephanie Lehman, Executive Vice President of Asset Management at Elmington. They delve into the struggles of staffing in property management, discussing the difficulties of hiring good people, training, promotion, and the ongoing challenges in the industry. More About Our Guest: Stephanie Lehman is the Executive Vice President of Asset Management overseeing Multifamily Affordable, Build to Rent and Senior Living assets for Elmington. In this role, she manages the operations of Elmington’s 45 active assets, made up of stabilized assets and properties in lease up. Stephanie is heavily involved with the design development of all new developments, working with architects on every aspect of the development. Prior to joining Elmington, Stephanie was an Asset Manager at Covenant Capital Group in Nashville, Tennessee, for 9 years. There she handled a large portfolio of multifamily assets with an investment value exceeding $240 million and specialized in value-add renovations and design and operations.…

Multi-Family Grit

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Multi-Family Grit Introduction 39:01

منذ 50 weeks39:01

39:01

In this inaugural episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, is joined by her colleague of over 8 years, William Durham. They discuss the inspiration behind the podcast and the journey of its creation. William interviews Kerri about her vision, challenges, and goals for the series. Tune in for an engaging introduction to what Multi-Family Grit is all about! More About Our Host: Kerri Davis is the Founder & CEO of Fortress, a revolutionary software company shaping the future of property management. In her prior role as President of Elmington’s property management division, she was dissatisfied with the current PropTech offerings in the market and set out to build a better platform for all users. Today, the company has Walker & Dunlop as an investor and 50,000+ units on the platform. Fortress started as an internal tool and is now actively onboarding clients across the country. Kerri earned an accounting degree from the University of Central Arkansas and received her Juris Doctorate from Case Western Reserve University. After graduating, Kerri worked in Baghdad as a business manager for a Department of State contractor and in accounting before joining Elmington Property Management, where she ultimately became a partner and owner, roles she still holds today.…

Multi-Family Grit

منذ 48 weeks48:31

48:31

In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, interviews DeAnna Moore, President at Elmington Property Management. They explore the people experience in property management, emphasizing customer experience and service excellence for clients, residents, and team members. DeAnna shares her insights on creating a positive environment and delivering outstanding service in the property management industry. More About Our Guest: DeAnna, the President of Elmington Property Management, brings a 25-year career and an innovative, results-driven approach to real estate leadership. A Texas native and Texas Tech alumna based in Nashville, she is a devoted University of Texas Longhorns fan. DeAnna, recognized for leading portfolios exceeding $3 billion, excels in new business development and building trusting client relationships. Her transformative leadership highlights a commitment to revenue growth and enhanced customer experiences. Notably, she implemented a customer-centric sales model, centralized sales organization, and Sales Excellence BI dashboard. DeAnna’s goal at Elmington is clear—improving multifamily real estate efficiency while championing equity and value for employees and clients. With a unique blend of expertise, she is set to lead Elmington into a new era of prosperity and innovation.…

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