Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and more about making tomorrow’s experiences feel intuitive and natural to the end customer using them. Today we’re diving into designing for the future of experiences with AJ Joplin, Senior Analyst at Forrester. About AJ Joplin AJ is the lead analyst for Forrester’s research on experience design (XD), design organizations, and design leadership. Helping XD and customer experience (CX) leaders develop and deliver on research-based strategy is AJ’s professional passion. She has observed that the most effective organizations combine clear purpose with the right people and leverage systems to clarify decision-making, prioritization, and workflows. AJ also has years of workshop facilitation experience in human-centered design and design thinking. Using her professional coaching skills, AJ bring clients through ambiguity and into alignment on what matters and what’s next. Resources Forrester: https://www.forrester.com https://www.forrester.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 " Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Highway Highlights is an audio and video podcast about purposeful travel, sharing inspirational stories, and unlocking a destination’s secrets. I am Christopher Rudder, a road trip, day trip, and all-around travel expert and content creator in the travel and tourism space. Together, we will go on purposeful travel adventures, experience laughter, anger, sadness, and mishaps, while uncovering hidden gems. We’ll acknowledge typical tourist hotspots but intentionally go beyond them to explore a destination’s history, traditions, customs, food, art, and culture. We hang out with the locals as well as speak with diverse individuals, from historians, chefs, and artists to nature lovers, community leaders and small, family-owned businesses, the backbone of any local community. This is what I was meant to do! These are the stories I love to share! I'm so excited that you're with me so that we can experience it all together! highwayhighlights.substack.com
Highway Highlights is an audio and video podcast about purposeful travel, sharing inspirational stories, and unlocking a destination’s secrets. I am Christopher Rudder, a road trip, day trip, and all-around travel expert and content creator in the travel and tourism space. Together, we will go on purposeful travel adventures, experience laughter, anger, sadness, and mishaps, while uncovering hidden gems. We’ll acknowledge typical tourist hotspots but intentionally go beyond them to explore a destination’s history, traditions, customs, food, art, and culture. We hang out with the locals as well as speak with diverse individuals, from historians, chefs, and artists to nature lovers, community leaders and small, family-owned businesses, the backbone of any local community. This is what I was meant to do! These are the stories I love to share! I'm so excited that you're with me so that we can experience it all together! highwayhighlights.substack.com
In this episode, with our guest, Marsha Gordon, Collections Assistant and the Sam Centre, we delve into: * Historical Roots: Discover the Stampede's origins, tracing back to Guy Weadick's vision and the support of the "Big Four" ranchers. Key milestones include the first Stampede in 1912, the Victory Stampede in 1919, and the introduction of chuck wagon racing in 1923. * First Nations Connection: We explore the deep and long-standing relationship between the Stampede and the Treaty 7 First Nations, who have been integral to the event since its inception. * SAM Centre: Finally, we get a glimpse into the SAM Centre, where you can immerse yourself in the Stampede's history through interactive exhibits Hear from Marsha Gordon, Collections Assistant, on the importance of sharing the stories behind the artifacts This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit highwayhighlights.substack.com…
This video is about a unique travel experience at Kanatha-Aki, a destination in the Laurentian Mountains of Quebec, Canada. It focuses on dog sledding and connecting with nature and indigenous culture.00:00 - Introduction and the thrill of dog sledding Get full access to Rudderless Travel: Unpacked at rudderlesstravel.substack.com/subscribe This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit highwayhighlights.substack.com…
In this episode of Highway Highlights, we explore Boston's rich history and innovative spirit. From its early days as a colonial hub to its modern-day contributions to science and technology, Boston has played a pivotal role in shaping America. We delve into the city's educational institutions, historical landmarks, and the inspiring stories of individuals who have made a lasting impact. Join us as we uncover the hidden gems and fascinating tales that make Boston a truly remarkable city. 11 Interesting Facts About Boston, Massachusetts | EP. 5 - Highway Highlights Visit Boston: A Guide to the City’s Must-See Attractions - Road Trip Ontario Best Places to Explore in Boston for Every Traveler - Rudderless Travel Fun Things To Do In Boston Massachusetts | Boston Firsts & Hidden Gems - YouTube Places to stay in Boston Get full access to Rudderless Travel: Unpacked at rudderlesstravel.substack.com/subscribe This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit highwayhighlights.substack.com…
In this episode, we explore the enchanting landscapes of Saskatchewan and the deep connection to its history and culture, particularly through the sacred site of Wanuskewin. Located just 20 minutes from Saskatoon, Wanuskewin has been a gathering place for over 6,400 years, offering a unique perspective on peace of mind as reflected in its Plains Cree name. The host shares a personal experience dining at the Moon Dinner, a culinary event featuring seasonal delights expertly prepared by chef Jenny Lessard. Listeners will learn about the significance of Wanuskewin in the restoration of grasslands, the return of the bison, and the revitalization of Indigenous Plains culture. This episode invites you to pull up a chair and discover the heart and soul of Saskatchewan's rich heritage. A Visit to Wanuskewin Heritage Park in Saskatoon | EP. 4 - Highway Highlights Your Guide to a Memorable Weekend in Saskatoon: Top Attractions and Hidden Gems - Rudderless Travel Best Things to Do in Saskatoon Saskatchewan: Travel Guide - YouTube Places to stay in Saskatoon Get full access to Rudderless Travel: Unpacked at rudderlesstravel.substack.com/subscribe This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit highwayhighlights.substack.com…
Discover the hidden gem of Trois-Rivières, the second oldest French city in North America after Quebec City, nestled at the confluence of the St. Lawrence River and the St. Mauricie River. Explore the local focus on food and drink, with great restaurants and cafes reminiscent of European charm. Uncover the rich history, including religious sites like Ursuline shrines and miraculous events. Join host Christopher Rutter on Highway Highlights as he shares inspirational stories and destination secrets from this enchanting Mauritian region. Exploring Trois-Rivières’ History | Fun Facts & Travel Tips | EP. 3 - Highway Highlights Best Things To Do In Trois-Rivières: Enjoy a Fun Weekend in Mauricie, Québec - Rudderless Travel Things To Do In Trois-Rivières, Quebec | A Weekend Guide To The Mauricie Region - Road Trip Ontario Places To See In Trois-Rivières, Quebec + Mauricie Region - YouTube Places to stay in Trois-Rivieres Get full access to Rudderless Travel: Unpacked at rudderlesstravel.substack.com/subscribe This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit highwayhighlights.substack.com…
Discover the unique charm of Sudbury, a mining town in Canada known for its nickel production and stunning nature. Join the host as he explores the town, including a visit to Raven Rising Global Indigenous Chocolates, where Chef Tammy shares her fascinating journey of incorporating Indigenous heritage into her chocolate making. Tune in to this episode of Highway Highlights for more inspiring travel stories and interviews. **This episode came in 2nd Place for the 2024 Best Indigenous Experience In Canada Story Award at the Travel Media Association of Canada Awards!** An Indigenous Entrepreneurship Story at Raven Rising Chocolates | EP. 2 - Highway Highlights Discover Things To Do In Sudbury Ontario | A Fun-Filled Weekend Destination - Road Trip Ontario What To Do In Sudbury Ontario Sudbury | Weekend Guide - YouTube Places to stay in Sudbury Get full access to Rudderless Travel: Unpacked at rudderlesstravel.substack.com/subscribe This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit highwayhighlights.substack.com…
Discover the enchanting world of miniatures and model railways in this episode of Highway Highlights. Join Christopher Rudder as he explores the magic of Little Canada in Toronto, sitting down with Jean-Louis, Founder and Chief Visionary Officer, to uncover the inspiration behind this miniature wonderland. From the meticulous attention to detail to the nostalgia of being a kid again, listeners will be transported to a world where imagination knows no bounds. A Visit to Little Canada – Toronto’s Tiny Treasure | EP. 1 - Highway Highlights Miniature Marvels: The Story Behind Little Canada with founder Jean Louis Brenninkmeijer | 01 - YouTube Places to stay in Toronto Get full access to Rudderless Travel: Unpacked at rudderlesstravel.substack.com/subscribe This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit highwayhighlights.substack.com…
Life is a Highway: Stories of Laughter, Mishaps, and Unforgettable Journeys Highway Highlights is a podcast hosted by Christopher Ruder, a travel expert who takes listeners on purposeful travel adventures beyond typical tourist activities. In each episode, Christopher uncovers hidden gems, shares inspirational stories, and explores a destination's history, traditions, food, art, and culture while supporting BIPOC and local businesses. The podcast features diverse guests, including historians, chefs, artists, nature lovers, and community leaders, shedding light on the heart of local communities. Join Christopher on this journey off the beaten path to experience laughter, mishaps, emotional tales, and unforgettable journeys. Life is a highway, and this podcast invites you to get off it and discover the magic of travel. Get full access to Rudderless Travel: Unpacked at rudderlesstravel.substack.com/subscribe This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit highwayhighlights.substack.com…
مرحبًا بك في مشغل أف ام!
يقوم برنامج مشغل أف أم بمسح الويب للحصول على بودكاست عالية الجودة لتستمتع بها الآن. إنه أفضل تطبيق بودكاست ويعمل على أجهزة اندرويد والأيفون والويب. قم بالتسجيل لمزامنة الاشتراكات عبر الأجهزة.