Torsion Talk - The Garage Door Industry podcast

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تمت الإضافة منذ قبل four أعوام

المحتوى المقدم من Garage Door U By Markinuity. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Garage Door U By Markinuity أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.

This Is Woman's Work with Nicole Kalil

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Grown-Up Goals: The 5 Pillars Of Being A Healthy Adult with Michelle Chalfant | 317 35:24

منذ 8 أيام35:24

التشغيل لاحقا

قوائم

إعجاب

احب

35:24

Let’s talk about adulting— actual adulting. Not just paying bills or keeping a houseplant alive, but the kind that involves emotional maturity, healthy boundaries, and conscious self-leadership. Because let’s be honest, most of us weren’t taught how to be fully functioning adults… and it shows. Joining us is Michelle Chalfant , licensed therapist turned holistic life coach, creator of The Adult Chair® model, and author of the new book The Adult Chair: Get Unstuck, Claim Your Power, and Transform Your Life . With millions reached through her podcast, coaching programs, and retreats, she’s here to walk us through the five pillars of being a healthy, grounded adult. Here’s the truth: being an adult isn’t about checking boxes or pretending you’re fine. It’s about owning your truth. Feeling your feelings. Practicing compassion without letting yourself off the hook. It’s about setting firm boundaries—with no need for justification—and recognizing that your triggers are not flaws, they’re clues. None of us were handed a guidebook for how to grow up emotionally. We inherited patterns from people who were figuring it out as they went. But what Michelle shares today is empowering: it’s never too late to unlearn what no longer serves you and become the adult you were meant to be. Whether you’re starting this work or knee-deep in your personal development era, this episode will meet you where you are—and help you move forward with clarity, self-trust, and strength. Connect with Michelle: Website: https://theadultchair.com/ Book: https://theadultchair.com/book IG: https://www.instagram.com/themichellechalfant/?hl=en FB: https://www.facebook.com/@TheMichelleChalfant/ YouTube: https://www.youtube.com/c/michellechalfant Related Podcast Episodes: How To Build Emotionally Mature Leaders with Dr. Christie Smith | 272 Boundaries vs. Ultimatums with Jan & Jillian Yuhas | 297 Gentleness: Cultivating Compassion for Yourself and Others with Courtney Carver | 282 Share the Love: If you found this episode insightful, please share it with a friend, tag us on social media, and leave a review on your favorite podcast platform! 🔗 Subscribe & Review: Apple Podcasts | Spotify | Amazon Music Learn more about your ad choices. Visit megaphone.fm/adchoices…

Torsion Talk - The Garage Door Industry Podcast

منزل السلاسل•Feed

The garage door industry podcast "Torsion Talk" is the number one listened-to podcast for garage door businesses. We strive to educate and challenge business owners and employees who want to develop into a better leader. Ryan our host is the owner of his own garage door business Aaron Overhead Doors. They have three locations in Buford, Milton, and Buckhead GA. Ryan launched his marketing agency Markinuity in 2019 after trying multiple companies he felt over promised and under delivered. Ryan started Garage Door U in 2021 and does events often through GDU.

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Torsion Talk - The Garage Door Industry Podcast

updated منذ 9 أيام

منزل السلاسل•Feed

305 حلقات

#Business #Such n Such Media

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Torsion Talk S8 Ep108: Crushing Burnout, Beating Slow Seasons, and Winning with Brand + AI 20:47

منذ 9 أيام20:47

20:47

Garage door pros and home service business owners—this one’s for you. In this episode, Ryan tackles the real problems affecting trades businesses in 2024: economic slowdowns, rising competition from new garage door startups, team burnout, bloated overhead, and ineffective lead generation strategies. Learn why SEO and PPC are no longer enough, and how brand-building is now the most powerful tool in your marketing arsenal. Ryan shares insights on optimizing Google Business Profiles, leveraging AI tools to boost efficiency, and developing internal leaders to reduce pressure on owners and managers. This episode covers garage door marketing, customer experience optimization, service sales strategy, AI in home services, profit margin analysis, leadership development, field service software shifts, and tactical tips to recession-proof your business. If you’re struggling with slow sales, customer price sensitivity, or feeling stretched too thin, Ryan delivers practical advice you can act on today. From auditing your install margins to launching testimonial campaigns and eliminating wasteful expenses—this is a masterclass for growing in hard times. Also featured: how Ryan's voice-cloned AI podcast blew minds, how video content is fueling Google AI search visibility, and why the shift from ServiceTitan to FieldPulse is happening now. Tune in, take notes, and take action. Want to scale your garage door business from 500K to $20M+? Check out Garage Door U and join the movement. 👉 [Visit www.GarageDoorU.com or DM Ryan to learn more] Be bold. Be better. See you next week on Torsion Talk. Find Ryan at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://garagedooru.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://aaronoverheaddoors.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠https://markinuity.com/⁠ Check out our sponsors! Sommer USA - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://sommer-usa.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Surewinder - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://surewinder.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Stealth Hardware - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://quietmydoor.com/⁠…

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Torsion Talk S8 Ep107: AI Sidekicks, Time-Savers & Game-Changers for Home Service Hustlers 6:15

منذ 16 يومًا6:15

6:15

Welcome to a revolutionary episode of Torsion Talk, where artificial intelligence doesn’t just support the conversation — it runs the whole show. From the intro to the insights, every word you hear today was written and spoken by AI. And trust us, it might just be better than the real Ryan. 😏 If you're in the garage door industry or run any home service business, this episode is an absolute must-listen. Why? Because we’re breaking down six cutting-edge AI tools that will automate your operations, boost efficiency, and keep your team focused on what matters: growth. 🔧What You’ll Learn in This Episode: 🤖The Future of Home Services Is Here -Why Ryan is testing AI-powered phone systems at Aaron Overhead Doors -How AI is cutting account manager workload by 50% -The launch of the Garage Door Startup Package — a full-stack growth system built for new companies -Why SEO isn’t just about Google anymore — it’s about AI search engines like ChatGPT and Perplexity 💡6 Game-Changing AI Tools for Garage Door & Home Service Pros: 1. Whisper Flow – Voice-to-action AI. Dictate tasks like “Remind me to order springs,” and it's done. 2. Gamma – Create sales decks, SOPs, and websites in minutes. Perfect for growth-mode contractors. 3. Kora – Your AI email assistant. Reads, replies, and manages your inbox with your tone of voice. 4. Hoop.app – Automatically creates to-dos from emails, Slack messages, and texts. Never miss a follow-up. 5. Gobble.bot – Upload all your SOPs, estimates, and invoices and ask it anything. “What’s our Q1 revenue by zip code?” Boom. 6. Mind Pal – Generates follow-up systems, workflows, and service ideas on command. It’s your AI operations manager. 🎯Key Takeaways: 1. If you're not using AI, you're racing NASCAR on a tricycle 2. Your team should be recording calls, storing knowledge, and using AI to mine insights 3. The garage door industry is being reshaped by AI automation, voice tech, and smart scheduling tools 4. Your SEO strategy must now include AI search visibility — not just traditional Google rankings 💼Industry Updates: 📍Fort Lauderdale Intensive – 2 Seats Left! Join Ryan and the team for a 3-day business growth retreat: Luxury stay, private chef, whiteboard strategy sessions, and life-changing clarity. 👉garagedooru.com/intensive 🎁The Startup Garage Door Package Is LIVE For companies under 1 year old: marketing, tools, training, and systems ready to roll. Contact Ryan for details. And the twist? AI “Chelsea” hosted this podcast. Ryan’s voice was synthetically generated. And yet… it was fire. Want more AI-powered content and strategies that actually move the needle in home services? 👉 Subscribe. Share. And maybe ask yourself: Is Ryan replaceable?😉 Find Ryan at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://garagedooru.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://aaronoverheaddoors.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠https://markinuity.com/⁠ Check out our sponsors! Sommer USA - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://sommer-usa.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Surewinder - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://surewinder.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Stealth Hardware - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://quietmydoor.com/⁠…

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Torsion Talk S8 Ep106: Goodbye Service Titan, Hello Field Pulse + Game-Changing AI & SEO Updates 27:00

منذ 30 يومًا27:00

27:00

In this high-speed, insight-packed episode, Ryan shares his final decision on which field service management software he's moving to — and why Service Titan is out. He dives deep into what’s working (and what’s failing) in SEO, Google Business Profile issues, AI automation in home services, and the future of the garage door industry. Buckle up — this one’s dense with strategy, savings, and software smarts.🔧 This Episode Covers:🛠️ Field Service Management Showdown:Why Ryan ditched Service Titan after years of useWhy Field Pulse wins for cost-efficiency and developer accessWhy Acumatica could still be the long-term play once field features improve🤖 Home Services + AI = Game OverHow AI is being used today in home services (lead qual, call tracking, CRM follow-ups)Why your team should be recording meetings and feeding data to AI nowA sneak peek into Ryan’s AI phone system—automated booking at scale🔍 SEO & Google Business Profile Watch:Why SEO volume is up but clicks are downWhat Google’s AI overviews are doing to search resultsHow a misstep by a major agency may have caused dozens of GBP suspensionsThe must-have SEO elements your agency better be using (schema, localized content, etc.)🧠 Big Announcements from Markinuity:🚨 NEW: Google Business Profile Management🔹 Basic: Monitoring + fast recovery🔹 Plus: Growth, reviews, optimization🔹 Pro: Full-scale domination 👉 Learn more at marketuity.com📞 NEW: Communications & Smart Inbox Platform (Beta)All your messages (text, calls, FB, site) in ONE placeCall tracking, recordings, shared inboxVersion 2: Built-in AI replies, smart routing, phone automation✍️ Coming Soon: Proprietary AI SEO CopywriterPasses AI detection 100%Writes garage door content like a seasoned proSaves time, ranks fast — now entering test phase!🎯 “Good Enough” May Save You $70K+Ryan breaks down how Field Pulse checks enough of the right boxes — from UI to open API — to make it a smart bridge from Service Titan to Acumatica.If you're an early- or mid-stage service company, don’t fall for the big software hype. Invest in what works now — and build toward what’s next.🔥 Want in on all this growth strategy and planning clarity? 👉 Only TWO seats left for the October 3-day Business Intensive. 📍 Fort Lauderdale | CFO + 1:1 Sales/Marketing Strategy | Luxury Stay📌 Sign up now at garagedooru.com/intensive It’s your plan for 2026. You just haven’t built it yet.🎙️ If you're a garage door pro, home service business owner, or just a tech-savvy operator ready to evolve — this one’s essential.Find Ryan at:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://garagedooru.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://aaronoverheaddoors.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://markinuity.com/⁠Check out our sponsors!Sommer USA - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://sommer-usa.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Surewinder - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://surewinder.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Stealth Hardware - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://quietmydoor.com/⁠…

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Torsion Talk S8 Ep105: Tariffs, Steel, & Strategy — What Every Garage Door Pro Needs to Know 50:24

منذ 6 weeks50:24

50:24

In this power-packed episode of Torsion Talk, Ryan sits down with Brian from Majestic Steel to unpack the tangled web of tariffs, steel pricing, and the ripple effects on the garage door industry. Whether you're a dealer, distributor, or manufacturer, this one’s a must-listen. 💡 What You’ll Learn in This Episode: 🚨 Tariff Shockwaves How the latest steel tariffs are disrupting pricing and supply chains Why the rush to buy early caused a pricing surge—and what's next What to expect in Q3 and Q4 depending on trade deals, inflation, and interest rates 📈 Industry Insight from a 34-Year Steel Vet Why small businesses are feeling the pinch while larger brands thrive What “panic buying” looked like and how it may repeat Why rural areas are slower while urban dealers hit record highs 🏗️ Automation, Labor & the Future of U.S. Manufacturing How U.S. steel mills are racing to catch up with Europe in automation What Big River Steel and Steel Dynamics are doing to reshape the landscape The robot revolution in warehousing and why your next door might start with a drone 🔥 Dealer Strategy: How to Stay Profitable in a Changing Market 💰 Two Actionable Takeaways: Ask your manufacturer for a cost model – Ryan and Brian explain how to demand transparency in pricing and margins. Plan your next fiscal year intentionally – Even if you don't join the Intensive, block time to review, reflect, and roadmap 2026. 🎯 “Stop Guessing. Start Planning.” Only 2 spots left for Ryan’s 3-Day Intensive in Fort Lauderdale this October. 📊 Day 1: Deep-dive financials with industry CFO Joseph Roberts 🚀 Day 2: Sales & marketing strategy with Ryan himself ✅ Day 3: Implementation + custom action plan 🏖️ Bonus: Stay in a luxury intercoastal home, optional fishing, private chef, pool access. Spouses welcome. Clarity guaranteed. 👉 Secure your seat → garagedooru.com/intensive This is the plan your business has been missing. 🎙️ If you're still riding the pricing roller coaster or bracing for impact, this episode will help you get ahead of the curve. Strategy is survival. Hit play. Find Ryan at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://garagedooru.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://aaronoverheaddoors.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠https://markinuity.com/⁠ Check out our sponsors! Sommer USA - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://sommer-usa.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Surewinder - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://surewinder.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Stealth Hardware - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://quietmydoor.com/⁠…

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Torsion Talk S8 Ep104: Cracking the Google Business Profile Code – Fighting Spam, Building Trust 26:53

منذ 7 weeks26:53

26:53

In this eye-opening episode, Ryan breaks down one of the most frustrating issues plaguing home service pros today—Google Business Profile (GBP) verification, suspensions, and spam manipulation. After watching a newly released interview with a Google product manager, he shares his take—the good, the bad, and the gaslight-y—and explains what’s really going on behind the scenes. 🔍 What You’ll Learn in This Episode: ✅ Inside the Google Interview Google’s "must-know" tips for successful video verification How real businesses are being caught in the crossfire of anti-spam efforts Why comments were turned off—and why that’s telling 🚨 GBP Verification: A Broken System? Ryan’s firsthand experience navigating suspensions, reverifications, and denied support tickets Why small service businesses are being punished while lead-gen spam runs rampant The massive disconnect between policy and practicality 🧠 Educational Deep Dive: How to Investigate Scammers Ryan’s 25-minute YouTube tutorial on how he tracks fake Google listings and review manipulation Why this matters to every single legitimate garage door company 📉 The Local SEO Crisis How fake listings destroy organic maps rankings for real businesses Why Google’s “seesaw” of keeping out bad actors vs. letting in good ones just isn’t balanced What Ryan thinks Google should actually do—and how the garage industry can step up 🎯 "If You’re Verified, Reviewed, and Still Getting Suspended… It’s Not You." Google says they’re working on it. But Ryan shares his cautious optimism and calls out the need for real-world voices in the verification process—especially from niche industries like garage doors. 🧠 Want a Crash Course in Automation, AI & Marketing Strategy for Your Business? 🚤 Then join Ryan in sunny Florida this October for the next GDU Intensive—a private, 3-day mastermind with financial strategy, sales coaching, and real-world implementation plans for 2026. 🍽 Private chef. 🛥 Waterfront home. 🎯 Game plan to scale. 👉 Secure your seat now – only 3 left! → garagedooru.com/intensive Come for the clarity. Leave with a custom growth roadmap. 🎧 Whether you're struggling to get verified or fed up with spam tanking your visibility, this episode gives you the insights (and the receipts) you need to navigate the chaos of Google Business Profile. Find Ryan at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://garagedooru.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://aaronoverheaddoors.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠https://markinuity.com/⁠ Check out our sponsors! Sommer USA - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://sommer-usa.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Surewinder - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://surewinder.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Stealth Hardware - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://quietmydoor.com/⁠…

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Torsion Talk S8 Ep103: Building Loyalty That Lasts – Why Repeat Business is Your Secret Weapon 26:29

منذ 8 weeks26:29

26:29

In this high-impact (but short and sweet) episode, Ryan breaks down one of the most underrated strategies for growth in the garage door industry: loyalty building from the very beginning of the customer journey. If you're still chasing new leads while ignoring your existing customer base—you might be leaving more money on the table than you think. Key Takeaways from the Episode: 🔁 Repeat Business | SEO? How repeat and referral customers recently surpassed SEO in monthly revenue Why that’s a game-changer—and what it means for your marketing strategy Real-life examples of how small follow-ups made massive impacts 📞 Customer Experience Starts at Hello Why your front-line staff are your most important marketers The 3 key attributes every tech should embody: clean, confident, communicative Tips to optimize booking, quoting, and post-job walkthroughs for lifetime loyalty 📨 Automate the Follow-Up, Earn the Repeat Ryan’s “3-Touch” follow-up strategy (thank you, review request, maintenance check-in) How to build automated drip campaigns that don’t feel robotic How Ryan’s team follows up with every customer, every month—and why it works 📸 Turn Customers Into Advocates The power of a well-placed photo on your website or social media Why customers want their doors featured—and how that builds true brand fans Creative video and drone content that elevates your brand’s image 🛠️ Systems for Long-Term Retention Secret shop your own company to uncover what your customer actually experiences Run targeted ad campaigns to your existing customer base Learn why your silence after the job says more than you think 🔥 Also Inside This Episode: Updates on the upcoming October Intensive event with Ryan and CFO Joseph Roberts Details on Markinuity’s new GBP product and startup package for early-stage dealers Ryan’s no-pitch, all-value take on why loyalty is earned after the job—not during it 🚀 Ready to get serious about 2026? Lock in your seat for the GDU Intensive in Florida—a three-day deep dive into your finances, marketing, sales, and leadership. Only a few spots remain! 👉 Save your seat now » garagedooru.com/intensive 🎧 Whether you're just starting out or scaling past $1M, this episode gives you the mindset and tactical tools to create raving fans and repeat customers that fuel your business year after year. Listen in and take notes. Find Ryan at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://garagedooru.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://aaronoverheaddoors.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠https://markinuity.com/⁠ Check out our sponsors! Sommer USA - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://sommer-usa.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Surewinder - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://surewinder.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Stealth Hardware - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://quietmydoor.com/⁠…

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Torsion Talk S8 Ep102: From Complacency to Clarity – Leading with Efficiency in Uncertain Times 28:23

منذ 10 weeks28:23

28:23

While on vacation, Ryan drops in with one of his most thought-provoking episodes yet, diving deep into what it really means to work on your business – not just in it. This solo episode is a wake-up call for garage door business owners and home service leaders who may be feeling stuck, slowed down, or uncertain in today’s economic climate. Episode Takeaways: 📉 Economic Reality Check Fear & uncertainty are causing spending slowdowns Why now is the time to cut waste, run lean, and secure financing options What Ryan’s doing to proactively prepare his businesses for volatility 🧠 Working On the Business – Finally Understood Why efficiency, not just effort, is the key to growth The difference between proactive & reactive systems in day-to-day operations The lesson learned from running with 9 team members instead of 20 – and making more profit 🚚 Real-World Leadership Insights Why slow-moving cultures kill momentum How meetings are bloated and wasting time (hint: 15 minutes max!) The importance of accountability frameworks over micromanagement Simple morning huddle structure that improves team focus and results 🔍 The Capacity Check-In Strategy Ryan shares a 3-question tool to uncover your team’s: Current workload capacity Satisfaction in their role Well-being in their personal life 👉 A powerful way to build connection, reduce burnout, and course-correct before it’s too late. 💥 Industry Reflection & Personal Challenge Why many garage door pros resist self-investment – and how it’s holding the industry back Ryan’s frustration with the lack of a true dealer association His call to action for leaders to take pride, responsibility, and bold steps in shaping their company’s future 📣 Also inside: Updates on AI development, revolutionary MarKenity tools, and what’s next for Garage Door U Ryan’s challenge to you: Track staff capacity this week and start thinking 12 months ahead, not 12 hours 🎧 This episode is for the leaders ready to rise – not just survive. Listen in and lead better. Find Ryan at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://garagedooru.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://aaronoverheaddoors.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠https://markinuity.com/⁠ Check out our sponsors! Sommer USA - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://sommer-usa.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Surewinder - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://surewinder.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Stealth Hardware - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://quietmydoor.com/⁠…

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Torsion Talk S8 Ep101: Puerto Rico Recap, GDU Intensive Launch & Insight for Doors Demo Review 27:23

منذ 11 weeks27:23

27:23

Fresh off an incredible summit in Puerto Rico, Ryan is back on Torsion Talk with major updates, new product announcements, and a detailed review of his demo with Insight for Doors! In this episode, he shares key takeaways from the summit, discusses the future of FSM software for his business, and breaks down the pros and cons of Insight for Doors compared to FieldPulse and ServiceTitan. Episode Highlights: 🌴 Puerto Rico Summit Recap Incredible event with top-tier speakers & industry leaders GDU featured in the upcoming season finale of Duck Dynasty 🎥 Successful launch of Markinuity’s Google Business Profile product Record-breaking sponsorships & attendee engagement Announcement of the new GDU Intensive Workshop – a 3-day business deep dive in Fort Lauderdale 💥 FSM Software Series Continues – Insight for Doors Demo Breakdown ✅ Finance-First Architecture Built around financials, job costing & profitability data Ideal for companies doing $8-10M+ revenue Full life-cycle management (dispatch, CRM, inventory, payroll, project management) Extremely flexible but comes with a hefty $60K+ upfront investment ✅ Key Strengths: Unmatched financial reporting & transparency Fully integrated PO & inventory management systems Significant credit card processing fee savings (under 2%) Open API & scalability for complex businesses ❗ Areas for Improvement: Lacks the “sexiness” and modern UX of ServiceTitan or FieldPulse No customer-facing presentation mode for sales proposals Requires heavy upfront investment & longer onboarding process 💡 Ryan’s Dilemma: Do you invest heavily now to future-proof your business OR run leaner with FieldPulse until the next level of growth? Ryan weighs the pros, cons, and financial impact of both options, giving real-world insight into what’s best for growing service companies. 📢 Stay Involved & Get Updates: Join the conversation in the Best Field Service Management Software Facebook group, where Ryan shares live updates, additional insights, and ongoing comparisons as he finalizes his FSM software decision. 🎧 Subscribe for unfiltered, real-world business advice and software reviews to help your home service business thrive! Find Ryan at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://garagedooru.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://aaronoverheaddoors.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠https://markinuity.com/⁠ Check out our sponsors! Sommer USA - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://sommer-usa.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Surewinder - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://surewinder.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Stealth Hardware - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://quietmydoor.com/⁠…

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Torsion Talk S8 Ep100: The Software Decision – FieldPulse vs. Insight for Doors & The Future of FSM 35:42

منذ 14 weeks35:42

35:42

In this episode of Torsion Talk, Ryan shares major business updates, dives into his Field Service Management (FSM) software decision process, and compares FieldPulse vs. Insight for Doors. The final decision isn’t made yet, but Ryan lays out why these two platforms stand out and where they may still fall short. Episode Highlights: 🔥 Business Growth & Exciting Announcements Aaron Overhead Doors' Leadership Expansion – New hires, promotions, and building for scale MarKenity's New Google Business Profile Service – Affordable SEO options with self-checkout Heading to Puerto Rico for a Major Summit – Big things coming for the industry! 🚀 The FSM Software Showdown – Where We Stand Now ✅ FieldPulse – Feature-Packed & Affordable Sales pipeline, inventory tracking, & project management all in one Dynamic proposal tool with customizable, high-converting quotes Integrated phone system with call tracking & IVR Lower cost than ServiceTitan & more flexible contract options ✅ Insight for Doors (Built on Acumatica) – The Enterprise Solution One system for everything (dispatch, CRM, financials, QuickBooks replacement, & more!) Deep data insights & robust financial tracking High upfront investment ($65K+) but unlimited users & long-term scalability Potentially the most powerful FSM platform—but is it too soon for us? 🔍 Why Some Software Didn’t Make the Cut Workiz – Too many reports of broken promises & QuickBooks integration issues Service Fusion – Solid, but load times are still frustratingly slow ServiceTitan – Fast, powerful, but missing key features & pricing feels excessive 💡 Next Steps & What’s Next for the Series Insight for Doors Demo is coming soon! FieldPulse is now set up for in-depth testing Ryan will finalize his FSM software decision in the coming weeks! 📢 Join the Conversation! Ryan is diving DEEP into FSM software—join the Facebook group (Best Field Service Management Software) to stay updated, share feedback, and learn from real-world users. 🎧 Subscribe now for the latest insights on FSM software, garage door industry growth, and business success strategies! 🚀 Find Ryan at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://garagedooru.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://aaronoverheaddoors.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠https://markinuity.com/⁠ Check out our sponsors! Sommer USA - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://sommer-usa.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Surewinder - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://surewinder.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Stealth Hardware - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://quietmydoor.com/⁠…

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Torsion Talk S8 Ep99: The Ultimate Field Service Software Wishlist–What Your FSM Platform MUST Have 20:24

منذ 15 weeks20:24

20:24

In this episode of Torsion Talk, Ryan lays out his ultimate wish list for Field Service Management (FSM) software – breaking down the must-have features that home service businesses NEED but most FSM platforms lack. What You’ll Learn in This Episode: 🚀 The Essential Features for FSM Software: ✅ Scheduling & Dispatching – Real-time tracking, skill-based assignments, & drag-and-drop scheduling ✅ Mobile App – Offline mode, GPS tracking, & the "Present Mode" feature ServiceTitan got right ✅ Customer Management (CRM) – Why your FSM software should centralize all customer communication (texts, emails, website leads, and social media) ✅ Pipeline & Sales Tracking – Why ServiceTitan’s “Pipeline Report” is lacking & how sales projections should be built into FSM software ✅ Automations & AI Assistants – How AI-driven lead response, job tracking, and virtual assistants could revolutionize home service software ✅ Inventory, PO Systems & Job Costing – The missing puzzle pieces that most FSM platforms fail to integrate ✅ Billing & Payment Processing – Why ServiceTitan’s fees are a dealbreaker & what better alternatives exist ServiceTitan vs. The Competition – Does It Still Hold Up? Ryan praises ServiceTitan’s robust software but questions its pricing model, lack of customization, and missing features compared to more affordable options. He also shouts out Anna from ServiceTitan for her efforts but wonders: Is ServiceTitan still worth the premium price? Key Takeaways & Next Steps: 📊 Ryan continues to compare FSM software platforms, including: Housecall Pro FieldEdge Jobber Acumatica/Insight for Doors Service Fusion 💡 Some companies are making it difficult to get demos! Ryan shares his frustration with slow responses & lack of transparency from FSM providers. 📢 Join the Facebook Group! Best Field Service Management Software – Follow along as Ryan compares, reviews, and shares real-world insights. 🎧 Subscribe now and stay tuned for the next deep dive into FSM software solutions! 🚀 Find Ryan at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://garagedooru.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://aaronoverheaddoors.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠https://markinuity.com/⁠ Check out our sponsors! Sommer USA - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://sommer-usa.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Surewinder - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://surewinder.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Stealth Hardware - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://quietmydoor.com/⁠…

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Torsion Talk S8 Ep98: The Acumatica Deep Dive – Unpacking ERP for Garage Door Companies 50:35

منذ 16 weeks50:35

50:35

In this Torsion Talk episode, Ryan delivers his most in-depth breakdown yet on Acumatica & Insight for Doors—an ERP solution designed for larger home service businesses. After multiple meetings, conversations with users, and extensive research, Ryan shares: ✅ The BIGGEST difference between ERP systems (Acumatica, NetSuite) and traditional FSM software (ServiceTitan, Jobber, Housecall Pro) ✅ Sticker shock – Why the $65,000+ upfront cost may (or may not) be justified ✅ Killer features – AI-powered automation, anomaly detection, expense tracking & more ✅ Major concerns – No offline mode, lack of customer-facing tools, and questionable pricing transparency ✅ AI-powered future? How Acumatica’s AI Agents could reshape field service management What You’ll Learn in This Episode: 🚀 Field Service vs. Financial Foundation – Why Acumatica starts with financials first and builds from there 🚀 The Cost Breakdown – What you actually get for $65,000+ upfront + $5,000/month 🚀 The Good, The Bad & The Ugly – AI automation, open API, vs. limited FSM functionality 🚀 Data Migration Nightmares – Why importing ServiceTitan data isn’t a real option (and what that means for switching) 🚀 The Future of FSM Software – Could AI-driven solutions kill traditional software pricing models? Who Should Consider Acumatica? 🔹 Companies $10M+ that need deep financial insights & high-level KPI tracking 🔹 Businesses managing multiple locations looking for a centralized ERP system 🔹 Companies wanting to eliminate multiple software subscriptions & consolidate into one platform 📢 Who SHOULDN’T? ❌ Small service businesses (the price & complexity aren’t worth it) ❌ Those needing advanced dispatch & customer-facing tools (Acumatica lacks in this area) ❌ Companies expecting ServiceTitan-like support – Be ready to pay per support ticket Key Takeaways & Next Steps: 📊 Ryan continues to build out his FSM software evaluation spreadsheet, comparing ServiceTitan, Acumatica, FieldPulse, Service Fusion, and more. 🔎 Next up: More demos, more deep dives, and a closer look at FieldEdge & Housecall Pro 📢 Join the Facebook Group! Best Field Service Management Software – Follow along as Ryan shares real-time insights & discussions. 🎧 Subscribe now and stay tuned for the next episode! 🚀 Find Ryan at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://garagedooru.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://aaronoverheaddoors.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠https://markinuity.com/⁠ Check out our sponsors! Sommer USA - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://sommer-usa.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Surewinder - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://surewinder.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Stealth Hardware - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://quietmydoor.com/⁠…

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Torsion Talk S8 Ep97: Field Service Management Software Deep Dive – Early Insights & Key Discoveries 30:42

منذ 17 weeks30:42

30:42

In this episode of Torsion Talk, Ryan shares the latest updates on his journey to find the best field service management software for home service businesses. After demoing Service Fusion, FieldPulse, and scheduling a highly anticipated call with Acumatica, Ryan reflects on how his perspective is evolving as he digs deeper into these platforms. He breaks down the fundamental difference between dispatch-first platforms like Jobber, Housecall Pro, ServiceTitan, and financially-rooted ERP systems like Acumatica and NetSuite. Plus, he talks about why some platforms’ lack of a free trial raises red flags and the importance of open API integration for long-term success. What You’ll Learn in This Episode: ✅ Dispatch vs. Financial Foundation – Why the software’s starting point matters for growth. ✅ Early Demo Insights – Service Fusion, FieldPulse, and why Acumatica stands out. ✅ Key Software Evaluation Criteria – Scheduling, CRM, Inventory, Reporting, API access & more. ✅ Hidden Frustrations – Syncing issues, limited trial access, and user interface pitfalls. ✅ Ryan’s Realization – Why your software needs evolve as your business grows. Key Talking Points: 🚀 Software Built on Dispatch vs. Financials – What that means for your business. 🚀 Demo Fatigue – Why 30-minute demos aren’t cutting it & what Ryan REALLY needs from software companies. 🚀 ServiceTitan Reality Check – It’s powerful, but is it too big and too clunky for fast-moving businesses? 🚀 ERP Systems (Acumatica & NetSuite) – Could they offer the all-in-one solution service businesses actually need? 🚀 The Spreadsheet Breakdown – Ryan’s custom scoring system for evaluating the top platforms. Field Service Software on Ryan’s Radar: 🔹 ServiceTitan (re-evaluating) 🔹 Jobber 🔹 Housecall Pro 🔹 Service Fusion 🔹 FieldPulse 🔹 Acumatica (ERP powerhouse) 🔹 NetSuite (Exploring home service offering) Join the Conversation: 📢 Facebook Group: Best Field Service Management Software 🔗 Connect with other home service pros, share your software experiences, and follow Ryan’s journey in real-time. Final Takeaway: If you’re navigating the overwhelming world of FSM software, this series will equip you with real-world insights to help you choose the right platform for your business—without the sales fluff. 🎧 Subscribe now and stay tuned as Ryan dives into more software reviews in the next episode! Find Ryan at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://garagedooru.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://aaronoverheaddoors.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠https://markinuity.com/⁠ Check out our sponsors! Sommer USA - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://sommer-usa.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Surewinder - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://surewinder.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Stealth Hardware - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://quietmydoor.com/⁠…

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Torsion Talk S8 Ep96: Finding the Best Field Service Management Software – The Journey Begins 30:52

منذ 18 weeks30:52

30:52

In this episode of Torsion Talk, Ryan kicks off a new series dedicated to finding the best field service management software for garage door businesses and home service companies. If you've ever felt frustrated with your CRM, overwhelmed by rising software costs, or stuck with tools that don’t fully meet your needs—this series is for you. Ryan shares his first-hand experiences with platforms like ServiceTitan, Jobber, ServiceFusion, Housecall Pro, and others. He breaks down the must-haves for the ideal FSM software, the common pain points business owners face, and why so many companies feel stuck with overpriced, underperforming systems. What You’ll Learn in This Episode: ✅ Why most FSM software companies miss the mark—and what they should be focusing on. ✅ The biggest challenges in choosing the right software for your business. ✅ Why ServiceTitan left Ryan frustrated—and what he's looking for in a replacement. ✅ The key features every garage door business needs from an FSM platform. ✅ How AI and automation will reshape the future of field service management. Key Discussion Points: 🚀 Ease of Use & Intuitive Interface – Software must be easy for field techs, not just office staff. 🚀 Customer Service & Support – Why most FSM platforms fail in this area. 🚀 Reporting & Analytics – Accurate data for job costing, performance tracking, and forecasting. 🚀 Pricing & Transparency – Is the cost justified? Are price hikes ethical? 🚀 Customization & Scalability – Can it grow with your business or will you outgrow it fast? 🚀 Open API & Integrations – Why being able to connect with other tools is a game-changer. The Plan for This Series: 🔹 Each episode will review and analyze a different FSM software. 🔹 Honest, transparent feedback—NO paid sponsorships, NO software bias. 🔹 Community involvement—Join the discussion in our Facebook Group & Reddit! 🔹 Real-world testing—Ryan will be demoing and comparing multiple platforms. 🔹 Interviews with actual users—Business owners sharing their real experiences. 📢 JOIN THE DISCUSSION! Facebook Group: Best Field Service Management Software Reddit: Coming soon! Final Thoughts & Next Steps If you’ve been searching for the right FSM software for your business, follow this journey as Ryan tests and evaluates different platforms. This is NOT a sponsored series—just real, unfiltered reviews from a home service business owner who understands both software development and field operations. 🎧 Subscribe now so you don’t miss the next episode, where we start breaking down specific FSM platforms! Find Ryan at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://garagedooru.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://aaronoverheaddoors.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠https://markinuity.com/⁠ Check out our sponsors! Sommer USA - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://sommer-usa.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Surewinder - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://surewinder.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Stealth Hardware - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://quietmydoor.com/⁠…

منذ 39 weeks41:25

41:25

In this episode of the Torsion Talk Podcast, Ryan Lucia shares exciting updates and valuable insights for garage door business owners, focusing on leadership, marketing, and operations. He also introduces a special guest, Jesse Yeomans from Star City Garage Doors, who shares his journey from being a garage door installer to managing operations for a growing company. This episode is packed with practical tips to improve your business, boost customer service, and navigate the challenges of running a garage door company in today's market. Introduction & Updates Ryan opens with key updates, including the return of the Virtual Door Dealer Conference on December 13, and a reminder about the upcoming Garage Door Summit in March. He also dives into the changing landscape of digital marketing, with a focus on AdWords and its recent shift to pay-per-call models. Virtual Door Dealer Conference Details Ryan provides more information about the Virtual Door Dealer Conference, explaining how it’s designed to help garage door dealers grow their businesses. He highlights the importance of being actively engaged in the conference and promises valuable takeaways for all attendees. Garage Door Summit 2024 Ryan gives an update on the Garage Door Summit, taking place in March 2024. He mentions Willie Robertson as a keynote speaker and encourages listeners to grab the few remaining tickets, emphasizing the networking opportunities and high-quality content. Marketing Insights – The Power of AdWords Ryan talks about the current state of digital marketing and shares his recent success with Google AdWords’ pay-per-call feature. He encourages business owners to reconsider their marketing strategies and embrace new tools to generate better leads. Interview with Jesse Yeomans – Star City Garage Doors Jesse joins the show to share his journey in the garage door industry, from being an installer to taking on the role of operations manager. He talks about the importance of balancing customer service with efficient operations and how his team works to deliver quality results. Jesse’s Leadership and Operational Challenges Jesse dives deeper into how he develops his leadership skills, his experiences working with family, and the importance of preparing his team for when he steps away, especially with a new baby on the way. Running a Garage Door Business in a Rural Market Jesse discusses the unique challenges of running a garage door company in a rural area, balancing high-end and budget-friendly services, and how his team focuses on delivering quality installations with minimal callbacks. The Changing Garage Door Industry Jesse and Ryan reflect on how the garage door industry has evolved, particularly with the rise of public information and resources like Facebook groups, certifications, and industry events. Jesse emphasizes how these tools have helped him grow his business. Star City’s Future and Goals Jesse shares Star City Garage Doors’ growth plans for the coming years, including expanding their team, improving service efficiency, and maintaining high customer satisfaction. Closing Thoughts and Takeaways Ryan wraps up the episode by encouraging listeners to invest in themselves and their businesses through continuous learning and training. Jesse leaves a final note of appreciation for his team and their hard work. This episode offers practical insights for anyone looking to grow their garage door business, from improving leadership to refining marketing strategies. Tune in for actionable tips and inspiration! You can check out Star City Garage Doors website by visiting https://starcitygaragedoors.com/ Find Ryan at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://garagedooru.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://aaronoverheaddoors.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠https://markinuity.com/⁠ Check out our sponsors! Sommer USA - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://sommer-usa.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Surewinder - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://surewinder.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Stealth Hardware - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://quietmydoor.com/⁠…

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