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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX


1 #697: Building the total experience for customers with AJ Joplin, Forrester 24:10
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Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and more about making tomorrow’s experiences feel intuitive and natural to the end customer using them. Today we’re diving into designing for the future of experiences with AJ Joplin, Senior Analyst at Forrester. About AJ Joplin AJ is the lead analyst for Forrester’s research on experience design (XD), design organizations, and design leadership. Helping XD and customer experience (CX) leaders develop and deliver on research-based strategy is AJ’s professional passion. She has observed that the most effective organizations combine clear purpose with the right people and leverage systems to clarify decision-making, prioritization, and workflows. AJ also has years of workshop facilitation experience in human-centered design and design thinking. Using her professional coaching skills, AJ bring clients through ambiguity and into alignment on what matters and what’s next. Resources Forrester: https://www.forrester.com https://www.forrester.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 " Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
The Bakari Sellers Podcast explicit
وسم كل الحلقات كغير/(كـ)مشغلة
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المحتوى المقدم من The Ringer. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة The Ringer أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
The Bakari Sellers Podcast tackles the most pressing current events through conversations and interviews with high profile guests. Building upon his experience in South Carolina government and politics and his experience as a lawyer, Sellers will talk to his guests about all topics from the world of politics, including the 2020 election, the movement for racial equality in the US, and much more.
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428 حلقات
وسم كل الحلقات كغير/(كـ)مشغلة
Manage series 2716828
المحتوى المقدم من The Ringer. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة The Ringer أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
The Bakari Sellers Podcast tackles the most pressing current events through conversations and interviews with high profile guests. Building upon his experience in South Carolina government and politics and his experience as a lawyer, Sellers will talk to his guests about all topics from the world of politics, including the 2020 election, the movement for racial equality in the US, and much more.
…
continue reading
428 حلقات
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The Bakari Sellers Podcast


1 Congress of 2025 and the Gulf of America With Hans Nichols 33:59
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Bakari Sellers is joined by Axios political reporter Hans Nichols to discuss how Senator John Thune’s leadership as majority leader compares to Mitch McConnell's (10:07), how realistic Donald Trump’s imperialistic plans (like taking over Greenland) are (15:20), and the prospects of the budget reconciliation bill (22:10). Plus, a comparison of Representatives Hakeem Jeffries and Nancy Pelosi as minority leaders (23:07). Host: Bakari Sellers Guest: Hans Nichols Producer: Donnie Beacham Jr. Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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The Bakari Sellers Podcast


1 Andre Powell and the Black-Owned Rideshare App, Goldsainte 26:47
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Bakari Sellers is joined by entrepreneur and CEO of the rideshare company Goldsainte Andre Powell to discuss policymakers' effects on small businesses (6:06), the founding and creation of Goldsainte (7:11), and what differentiates the rideshare platform from others (11:05) Host: Bakari Sellers Guest: Andre Powell Producer: Donnie Beacham Jr. Executive Producer: Jarrod Loadholt Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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The Bakari Sellers Podcast


1 Live at the Fillmore with the Minnesota Association of Black Lawyers 49:35
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Bakari Sellers moderates a panel at the Fillmore Minneapolis for the Minnesota Association of Black Lawyers (MABL) joined by Natalie E. Hudson, Chief Justice of the Minnesota Supreme Court, Camille M. Davidson, Dean of Mitchell Hamline School of Law, and Duchess Harris, Special Assistant to the Provost for Strategic Initiatives & Professor of American Studies at Macalester College. Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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The Bakari Sellers Podcast


1 Trump, Diddy, and Legal News With Laura Coates 40:27
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Bakari Sellers is joined by CNN host Laura Coates to discuss what goes into preparing for her show on a daily basis (1:19) and her journey from the Department of Justice to network television (3:13). Then a reaction to ABC's settlement with Donald Trump (6:13 ), what to take from the last Trump administration to prepare for the next (13:14), and the fight to get George Floyd’s murderer released from prison (15:33). Plus, explaining human trafficking in relation to Diddy’s legal case (17:54). Host: Bakari Sellers Guest: Laura Coates Producer: Donnie Beacham Jr. Executive Producer: Jarrod Loadholt Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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The Bakari Sellers Podcast


1 Andrea Joy Campbell and Accountability in the Trump Administration 27:42
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Bakari Sellers is joined by Massachusetts Attorney General Andrea Joy Campbell to discuss her decision to dedicate her career to public policy (4:49), her action plan as the country prepares for the Trump administration (14:24), and the fellowship of Black attorneys general (18:59) Host: Bakari Sellers Guest: Andrea Joy Campbell Producer: Donnie Beacham Jr. Executive Producer: Jarrod Loadholt Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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The Bakari Sellers Podcast


1 Discussing the Democratic Disconnect With Fred Hicks 27:48
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Bakari Sellers is joined by political strategist and commentator Fred Hicks to dig into the disconnect with democrats and Black voters (7:26), what Kamala Harris could have done differently (12:12), and the role culture wars played in the election (16:50). Host: Bakari Sellers Guest: Fred Hicks Producer: Donnie Beacham Jr. Executive Producer: Jarrod Loadholt Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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The Bakari Sellers Podcast


1 Data, Facts, and the 2024 Election With Terrance Woodbury 31:17
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Bakari Sellers is joined by Terrance Woodbury, a Democratic pollster and founding partner at HIT Strategies, to discuss what the f--k happened in the 2024 election according to the data (1:07), the role that sexism played and didn’t play in the results (5:42), and what to do and expect in the lead-up to the next elections (14:09). Host: Bakari Sellers Guest: Terrance Woodbury Producer: Donnie Beacham Jr. Executive Producer: Jarrod Loadholt Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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The Bakari Sellers Podcast


1 The Future of the Senate With Ursula Perano 28:46
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Bakari is joined by Axios political reporter Ursula Perano to talk about her early experiences in the muck of Florida politics (2:19) before they break down the new Senate majority leader, John Thune (4:00), and what will happen with Democrats in the Senate (9:18 ). Plus, what to expect from the newest members of Congress (12:08). Host: Bakari Sellers Guest: Ursula Perano Producer: Donnie Beacham Jr. Executive Producer: Jarrod Loadholt Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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The Bakari Sellers Podcast


1 The Georgia Electoral Autopsy With Maya King 23:12
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Bakari is joined by Maya King, Southeast politics reporter at The New York Times, to take a look at how the 2024 election played out in Georgia (1:34), the media strategies of the two presidential campaigns (8:38), and what the future may hold for some local Georgia politicians (12:49). Host: Bakari Sellers Guest: Maya King Producer: Donnie Beacham Jr. Executive Producer: Jarrod Loadholt Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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The Bakari Sellers Podcast


1 The 2024 Election: Where the F--- Do We Go From Here? 56:57
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Bakari is joined by former White House official David Axelrod to break down what happened (1:37), how much to blame Joe Biden for the loss (3:45), and what posture should be taken to fight Trump (20:57). Then chair of the North Carolina Democratic Party Anderson Clayton joins to discuss what happened to Kamala Harris in North Carolina (41:09), criticism of the Democrats “abandoning the working class” (43:21), and navigating social issues in a less progressive state (49:17). Host: Bakari Sellers Guests: David Axelrod and Anderson Clayton Producer: Donnie Beacham Jr. Executive Producer: Jarrod Loadholt Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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The Bakari Sellers Podcast


1 The 2024 Election: What the F**k Happened? 50:27
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Bakari is joined by civil rights activist Gary Chambers to discuss where the Democrats went wrong in reaching Black voters in the Deep South (1:15), combating misinformation with new media (9:36), and James Carville’s criticism of the Democrats’ use of identity politics in the election (11:55). Then, conservative political strategist Shermichael Singleton joins to help explain Donald Trump’s victory (19:19), the success of the “They/Them” political ad (30:58), and JD Vance’s future as vice president (37:12). Plus, where are the Black cabinet members (40:27)? Host: Bakari Sellers Guests: Gary Chambers and Shermichael Singleton Producer: Donnie Beacham Jr. Executive Producer: Jarrod Loadholt Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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The Bakari Sellers Podcast


1 ‘John Lewis: A Life’ With David Greenberg 26:44
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Bakari is joined by writer, historian, and professor David Greenberg to discuss his new book ’John Lewis: A Life’ (2:37), Lewis’s time as the chairman of the Student Nonviolent Coordinating Committee (5:42), and the 1986 race against his friend, Julian Bond, for an open congressional seat in Georgia (10:30). Host: Bakari Sellers Guest: David Greenberg Producer: Donnie Beacham Jr. Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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The Bakari Sellers Podcast


1 Omniculturalism and the Aspen Institute With Désirée Jones-Smith 23:32
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Bakari is joined by senior program manager of the Aspen Citizenship and American Identity Program, Désirée Jones-Smith, to give insight on the work the program does (3:51), the importance of omniculturalism (9:14), and its role in the future depending on the outcome of the 2024 election (13:32) Host: Bakari Sellers Guest: Désirée Jones-Smith Producer: Donnie Beacham Jr. Executive Producer: Jarrod Loadholt Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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The Bakari Sellers Podcast


1 Higher Learning/Bakari Sellers Election Night Livestream 59:19
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It's still way too early call...BUT...Bakari Sellers, Van Lathan, and Rachel Lindsay are here to help you process what's happening, as it's happening. We Live! Learn more about your ad choices. Visit podcastchoices.com/adchoices
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The Bakari Sellers Podcast


1 W. Kamau Bell: 2024 Election and "Who’s Gonna Catch Your Kid?" 25:12
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Bakari is joined by comedian, director, and Peabody Award-winning producer W. Kamau Bell to discuss his new political ad, "Who’s Gonna Catch Your Kid?" (:59), Black men’s support of Kamala Harris (3:48), and masculinity in the election cycle (8:54). Plus, some insight into his Showtime docuseries, 'We Need to Talk About Cosby’ (15:00). Host: Bakari Sellers Guest: W. Kamau Bell Producer: Donnie Beacham Jr. Executive Producer: Jarrod Loadholt Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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