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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX


1 #697: Building the total experience for customers with AJ Joplin, Forrester 24:10
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Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and more about making tomorrow’s experiences feel intuitive and natural to the end customer using them. Today we’re diving into designing for the future of experiences with AJ Joplin, Senior Analyst at Forrester. About AJ Joplin AJ is the lead analyst for Forrester’s research on experience design (XD), design organizations, and design leadership. Helping XD and customer experience (CX) leaders develop and deliver on research-based strategy is AJ’s professional passion. She has observed that the most effective organizations combine clear purpose with the right people and leverage systems to clarify decision-making, prioritization, and workflows. AJ also has years of workshop facilitation experience in human-centered design and design thinking. Using her professional coaching skills, AJ bring clients through ambiguity and into alignment on what matters and what’s next. Resources Forrester: https://www.forrester.com https://www.forrester.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 " Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Best Supporting Podcast
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المحتوى المقدم من Best Supporting Podcast, Colin Drucker, and Nick Kochanov. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Best Supporting Podcast, Colin Drucker, and Nick Kochanov أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Each week, we dive deep into our favorite awards show category--the Best Supporting Actress--and discuss the winners, nominees, and all of the acting choices and moments worthy of recognition, even if it's just our own.
…
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320 حلقات
وسم كل الحلقات كغير/(كـ)مشغلة
Manage series 2566043
المحتوى المقدم من Best Supporting Podcast, Colin Drucker, and Nick Kochanov. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Best Supporting Podcast, Colin Drucker, and Nick Kochanov أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Each week, we dive deep into our favorite awards show category--the Best Supporting Actress--and discuss the winners, nominees, and all of the acting choices and moments worthy of recognition, even if it's just our own.
…
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320 حلقات
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1 Episode 267: The BSAs of the Best Supporting Podcast 1:06:55
1:06:55
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It is alas our last supporting episode! After almost six years, we are looking back on our Top 10 favorite episodes, performances, quotes and new obsessions born out of hopping on microphones every week to talk about women (and sometimes men!) in supporting roles that we love. As a wise woman once said, it was never a burden, it was an honor. But as another wise woman once said while accepting an award for best supporting actress, I gotta go, bye! All episodes of the Best Supporting Aftershow on Patreon: www.patreon.com/bsapod Email: thebsapod@gmail.com Instagram: @bsapod Colin Drucker - Instagram: @colindrucker_ Nick Kochanov - Instagram: @nickkochanov…

1 Episode 266: The BSAs of "Angels in America": Ep 5 & 6 (2003) 1:40:18
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It’s the end of the world, or at least the end of the world as Hannah, Prior, Louis, Harper and Joe know it. Roy is left with nothing but the haunting of Ethel Rosenberg in the end, who herself finds peace through tradition (and believe it or not, Louis). While Joe’s fairy tale comes crashing around him, Prior chooses life, Harper chooses San Francisco, Belize chooses forgiveness, and Hannah chooses to stay in New York with her gays. Great Work, indeed. Join us for The Best Supporting Aftershow and early access to main episodes on Patreon: www.patreon.com/bsapod Email: thebsapod@gmail.com Instagram: @bsapod Colin Drucker - Instagram: @colindrucker_ Nick Kochanov - Instagram: @nickkochanov…

1 Episode 265: The BSAs of "Angels in America": Ep 3 & 4 (2003) 1:22:00
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The Angel, some ghosts and Mother Pitt descend upon New York. Harper vanishes to Antarctica by way of Prospect Park, Prior turns prophet, Hannah ends up in the Bronx, and Joe and Louis kick off a situationship straight out of East Hell. Speaking of which, Roy Cohn has become the demon of St Vincent’s, but Ethel Rosenberg has arrived to keep him company. Nevertheless, Belize persists. Join us for The Best Supporting Aftershow and early access to main episodes on Patreon: www.patreon.com/bsapod Email: thebsapod@gmail.com Instagram: @bsapod Colin Drucker - Instagram: @colindrucker_ Nick Kochanov - Instagram: @nickkochanov…

1 Episode 264: The BSAs of "Angels in America": Ep 1 & 2 (2003) 1:25:25
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We are taking on the heaven-sent HBO television event of 2003, “Angels in America” and specifically the first two episodes this week. Not only is it a Big Important Gay Story, it’s directed by Mike Nichols and stars Meryl Streep, Mary Louise Parker, Emma Thompson and a series of straight men playing impeccably gay, especially Jeffrey Wright. And then there’s Al Pacino as Roy Cohn, in one of the biggest performances we’ve ever gotten to queen out on. Plus Thomas Newman’s score, the scope of Tony Kushner’s storytelling, that prosthetic work on Meryl as the rabbi and a lightning fast pace for a six hour miniseries. Join us for The Best Supporting Aftershow and early access to main episodes on Patreon: www.patreon.com/bsapod Email: thebsapod@gmail.com Instagram: @bsapod Colin Drucker - Instagram: @colindrucker_ Nick Kochanov - Instagram: @nickkochanov…

1 Episode 263: The BSAs of "Grey Gardens" (2009) 58:43
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Edie, get some ice cream! We’re celebrating 2009’s “Grey Gardens” with that fine HBO polish, impeccable prosthetics, a sweeping score, the wild range of Jessica Lange and Drew Barrymore working harder than anyone to bring Little Edie Beale to life in all her glory, misery and resilience. Jeanne Tripplehorn’s Jackie O, Malcolm Gets’s Gould and Ken Howard’s Phelan Beale, to say nothing of those Maysles and that Baldwin, buoy the Beales through a thoroughly quotable, heartbreaking and hilarious rise to cult stardom. Join us for The Best Supporting Aftershow and early access to main episodes on Patreon: www.patreon.com/bsapod Email: thebsapod@gmail.com Instagram: @bsapod Colin Drucker - Instagram: @colindrucker_ Nick Kochanov - Instagram: @nickkochanov…

1 Episode 262: The BSAs of "The White Lotus" - Season 3 1:22:48
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How wonderful for us, to spend another 8 weeks in a season of “The White Lotus”, a show made up of essentially all supporting characters. We’re counting down our favorite guests, staff and scene-stealing accomplices as we pack our bags and head off towards whatever becomes the next pop culture moment to feed the meme machine and produce endless TikTok theories. Join us for The Best Supporting Aftershow and early access to main episodes on Patreon: www.patreon.com/bsapod Email: thebsapod@gmail.com Instagram: @bsapod Colin Drucker - Instagram: @colindrucker_ Nick Kochanov - Instagram: @nickkochanov…
The 2018 Mary Kay Place vehicle “Diane” may be a bit of a gloomy drive around a weathered stretch of the Northeast, but luckily it includes a bevy of character actresses and Broadway legends in the passenger seat. Estelle Parsons, Andrea Martin, Joyce Van Patten, LaChanze, Celia Keenan-Bolger, Phyllis Sommerville, Dierdre O’Connell and Glynis O’Connor bring life to a movie essentially about the inevitability of death and what it takes to make peace with yourself before it’s your turn. Join us for The Best Supporting Aftershow and early access to main episodes on Patreon: www.patreon.com/bsapod Email: thebsapod@gmail.com Instagram: @bsapod Colin Drucker - Instagram: @colindrucker_ Nick Kochanov - Instagram: @nickkochanov…

1 Episode 260: The BSAs of "Forrest Gump" (1994) 1:28:27
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Pull up a park bench at a bus stop cause we’re talking about a true 20th century American classic, “Forrest Gump”! Despite its comedic quotability and punchline of a lead character, it taught millennials with cable in the 90s so much about Vietnam, drugs, dad rock, and just about every way you can have shrimp. Gary Sinise’s Lt. Dan is everything you want from a Best Supporting Actor, Jenny’s journey is a whole other movie, and Mrs. Gump sure does care about her son’s education. Also Tom Hanks completely earned that second Oscar as Forrest, and that’s all we have to say about that. Join us for The Best Supporting Aftershow and early access to main episodes on Patreon: www.patreon.com/bsapod Email: thebsapod@gmail.com Instagram: @bsapod Colin Drucker - Instagram: @colindrucker_ Nick Kochanov - Instagram: @nickkochanov…

1 Episode 259 : The BSAs of Anora (2024) 1:17:33
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We’re heading all the way down to that mansion in Mill Basin for 2024’s Best Picture, “Anora”! Mikey Madison is the lucky lady having a wild two weeks on the arm of Ivan the Terrible, before Best Supporting Toros comes knocking. Yuriy Borisov gives a Sister Agnes style BSA nominated performance as Igor, Diamond shines, Lulu helps, Garnik barfs and that ending hits. Join us for The Best Supporting Aftershow and early access to main episodes on Patreon: www.patreon.com/bsapod Email: thebsapod@gmail.com Instagram: @bsapod Colin Drucker - Instagram: @colindrucker_ Nick Kochanov - Instagram: @nickkochanov…

1 Episode 258: Isabella Rossellini - "Conclave" (2024) 57:21
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It’s gonna take more than a bus full of nuns, a few cans of smoke and a good copier to elect a new pope in 2024’s “Conclave”. Isabella Rossellini makes a meal out of what is essentially an extended cameo as Sister Agnes, quietly instrumental in helping to bring down potential papal candidates and making way for a somewhat hopeful twist ending. Join us for The Best Supporting Aftershow and early access to main episodes on Patreon: www.patreon.com/bsapod Email: thebsapod@gmail.com Instagram: @bsapod Colin Drucker - Instagram: @colindrucker_ Nick Kochanov - Instagram: @nickkochanov…

1 Episode 257: Jamie Lee Curtis - "The Last Showgirl" (2024) 1:14:57
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Pam Anderson’s performance of Shelly in “The Last Showgirl” gets better the longer it marinates in your mind, but Jamie Lee Curtis as the cocktail slinging ashtray Annette is an instant high camp icon, and it’s clear that Jamie Lee is having the time of her life as the down but never out best friend of a Las Vegas showgirl in her final days on stage. Is this movie just Hysterical Blindness on the Strip? Is Billie Lourd actually 47? Who was in the audience for that last performance? Nothing really gets answered but for about 81 minutes, it’s a fascinating kick line of questions. Join us for The Best Supporting Aftershow and early access to main episodes on Patreon: www.patreon.com/bsapod Email: thebsapod@gmail.com Instagram: @bsapod Colin Drucker - Instagram: @colindrucker_ Nick Kochanov - Instagram: @nickkochanov…

1 Episode 256: Zoe Saldaña - "Emilia Pérez" (2024) 1:00:48
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We’re finally talking about this year’s perplexing Oscars frontrunner Emilia Pérez! Is it absolutely El Mal? Well, Zoe Saldaña certainly deserves the BSAs this awards season, Édgar Ramirez is a total babe and Adriana Paz is a welcomed addition as Best Supporting Epiphania. But the more you know about this movie, the more you realize it’s giving Tommy Wiseau energy with a French twist and will more likely end up a pop culture punchline than best picture of the year. Join us for The Best Supporting Aftershow and early access to main episodes on Patreon: www.patreon.com/bsapod Email: thebsapod@gmail.com Instagram: @bsapod Colin Drucker - Instagram: @colindrucker_ Nick Kochanov - Instagram: @nickkochanov…

1 Episode 255: The Best Supporting Room 1:20:06
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We’re tearing it apart, Lisa! Our second Birthday Girl’s choice is the 21st century’s answer to Citizen Kane, “The Room”! Tommy Wiseau’s Johnny may be a beloved local figure and frequent favorite customer who is also up for a promotion at the bank, but his fiancé Lisa finds him boring and prefers his bearded best friend Mark. She’s also not concerned at all about her mother Claudette’s breast cancer diagnosis, and is totally fine with Mike and Michelle using their apartment to hookup. Denny might even stop by to borrow the ingredients for a small pound cake, when he’s not dealing drugs for Best Supporting Chris-R. Sometimes all you can do is put on a tux and toss a football around in an alleyway. Don’t worry about it. Join us for The Best Supporting Aftershow and early access to main episodes on Patreon: www.patreon.com/bsapod Email: thebsapod@gmail.com Instagram: @bsapod Colin Drucker - Instagram: @colindrucker_ Nick Kochanov - Instagram: @nickkochanov…

1 Episode 254: It's Time to Talk About "The Lonely Lady" 1:11:08
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It’s Birthday Girl’s Choice this week, and in the words of Veronica Randall, some people want everything! We are diving into the 1983 camp classic “The Lonely Lady,” starring the Frances McDormand of the Razzies, Pia Zadora as the tragically determined Jerilee Randall on her sleazy quest for Hollywood fame. She has a mercurial mother, a husband three times her age, a loyal gay friend, a cocaine fueled affair with the owner of Kick’s, more than one predatory lesbian experience and one of the greatest nervous breakdowns in movie history. You’ll never look at a garden hose the same way again. Watch "The Lonely Lady" here: https://shorturl.at/30sGZ Join us for The Best Supporting Aftershow and early access to main episodes on Patreon: www.patreon.com/bsapod Email: thebsapod@gmail.com Instagram: @bsapod Colin Drucker - Instagram: @colindrucker_ Nick Kochanov - Instagram: @nickkochanov…

1 Episode 253: The BSAs of "Sing Sing" (2024) 1:00:31
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We’re sing singing the praises of 2024’s feel good tearjerker about a prison theater program, “Sing Sing”! Colman Domingo should be a Best Actor Oscar frontrunner this year, with Clarence Maclin and Sean San Jose in the Best Supporting Actor category (to say nothing of Dino and Charlie stealing the show and our hearts). This may be the least actressy movie we’ve ever discussed but easily one of the most emotional. Join us for The Best Supporting Aftershow and early access to main episodes on Patreon: www.patreon.com/bsapod Email: thebsapod@gmail.com Instagram: @bsapod Colin Drucker - Instagram: @colindrucker_ Nick Kochanov - Instagram: @nickkochanov…
مرحبًا بك في مشغل أف ام!
يقوم برنامج مشغل أف أم بمسح الويب للحصول على بودكاست عالية الجودة لتستمتع بها الآن. إنه أفضل تطبيق بودكاست ويعمل على أجهزة اندرويد والأيفون والويب. قم بالتسجيل لمزامنة الاشتراكات عبر الأجهزة.