In this premiere episode of "The God Hook," host Carol Costello introduces the chilling story of Richard Beasley, infamously known as the Ohio Craigslist Killer. In previously unreleased jailhouse recordings, Beasley portrays himself as a devout Christian, concealing his manipulative and predatory behavior. As the story unfolds, it becomes clear that Beasley's deceitfulness extends beyond the victims he buried in shallow graves. Listen to the preview of a bonus conversation between Carol and Emily available after the episode. Additional info at carolcostellopresents.com . Do you have questions about this series? Submit them for future Q&A episodes . Subscribe to our YouTube channel to see additional videos, photos, and conversations. For early and ad-free episodes and exclusive bonus content, subscribe to the podcast via Supporting Cast or Apple Podcasts. EPISODE CREDITS Host - Carol Costello Co-Host - Emily Pelphrey Producer - Chris Aiola Sound Design & Mixing - Lochlainn Harte Mixing Supervisor - Sean Rule-Hoffman Production Director - Brigid Coyne Executive Producer - Gerardo Orlando Original Music - Timothy Law Snyder SPECIAL THANKS Kevin Huffman Zoe Louisa Lewis GUESTS Doug Oplinger - Former Managing Editor of the Akron Beacon Journal Volkan Topalli - Professor of Criminal Justice and Criminology Amir Hussain - Professor of Theological Studies Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://evergreenpodcasts.supportingcast.fm…
One of the keys to a successful business is the daily use of strong systems, processes, and procedures. These businesses also have the tools and data collection methods in place to maintain their momentum—day after day, year after year. This commitment is their mantra for continued high performance. They closely monitor their results and make real-time adjustments to stay ahead of every curve. The CVC Home Service Success Network—presented by CVC Success Group—is designed to help managers of home service companies reach the level of success they dream of achieving.…
Too often, sales don’t translate into the bottom-line profit our companies need. In some cases, the losses are so significant that it feels like we’ve paid the customer for the privilege of doing the work. When we dig into the root of the issue, we often discover breakdowns in the process that prevented the profit from becoming reality. Today on The CVC Home Service Success Network, we’re diving into effective, profitable workflow strategies—and the checks and balances every operation needs to eliminate these costly mistakes.…
Join us for this episode of the CVC Home Service Success Network as our guest, Jimbo Marshall, shares his expert advice on speaking confidently on camera and creating compelling videos that showcase the quality of your products and the level of service your company provides. A longtime videographer, Jimbo now teaches others how to appear natural on camera and how to create professional-looking videos using just a smartphone. The CVC Home Service Success Network is brought to you by CVC Success Group and is designed to share valuable ideas and proven processes with home service company managers—helping them move steadily toward their dream destination.…
As a manager, you probably know the feeling—each day brings mounting pressure, and it’s easy to become overwhelmed. The long hours and rising stress levels can take a toll, making it hard to find any sense of balance or satisfaction. In this episode of The CVC Home Service Success Network, we’re tackling that very issue. We’ll share practical processes and strategies to help you leave that overwhelmed feeling behind for good. The CVC Home Service Success Network is brought to you by the CVC Success Group. Our goal is to share valuable ideas and insights with the owners and managers of home service companies.…
Branding is how a company is recognized and how it attracts customers to engage with its services and make purchases. But what does effective branding really involve? It’s a broad and important topic. Be sure to tune in to this episode of The CVC Home Service Success Network as we welcome special guest Eric Ebbert, Head of Marketing at Saver Systems—one of the most well-known companies in their industry nationwide. Eric will share his insights on how to build a brand that effectively communicates the right message to your target market. The CVC Home Service Success Network is brought to you by CVC Success Group and is designed to share valuable ideas and strategies with managers of home service companies across America.…
One of the biggest aspirations of any manager is to build a workforce of industry experts who can provide exceptional service to customers while maximizing company profits with minimal mistakes and waste. Achieving this goal starts on day one. It begins with conducting thorough interviews to ensure that each new hire aligns well with your company culture. A strong onboarding process is essential—without it, failure is often the result. Join us for this episode of the CVC Home Service Success Network as we explore the key strategies for effectively onboarding new hires and the essential tools needed to set them up for success. The CVC Home Service Success Network is presented by CVC Success Group to support managers in the home service industry by sharing proven processes and methods that help businesses reach their goals.…
Change, whether in life or business, can certainly be painful. However, it is necessary to reach your dream destination. Often, the failure to embrace change becomes a roadblock on your journey. Join us for this episode of The CVC Home Service Success Network as we discuss the challenges of change, how it can hinder growth, and why the journey to success can often be difficult. The CVC Home Service Success Network is a presentation of CVC Success Group, created to share valuable insights and strategies with managers of home service providers.…
No, that’s not a typo—it’s the title of a book we recently discovered that highlights the power of systems and processes. This book explains why they are essential for success and how implementing them can propel your business forward, replacing daily chaos with smooth, efficient operations. Be sure to tune in to this episode—you might just uncover some valuable insights to help you as a home service company manager. The CVC Home Service Success Network is a weekly presentation of CVC Success Group, bringing you practical ideas to help take your business to the next level.…
Every day can often feel chaotic, and by the end of it, we may find ourselves wondering: What did I actually accomplish today? The chaos distracts you from your priorities and steals the clarity needed to achieve your goals. Maintaining focus and clarity is essential to reaching your ultimate destination. Join us today for a discussion on the power of focus and clarity. The CVC Home Service Success Network is brought to you by CVC Success Group, designed to share valuable ideas and concepts with managers of home service providers. We invite you to be part of the conversation!…
Today we'll discuss how AI can help capture and convert leads into appointments and customers - because unless a lead becomes a customer, the money spent acquiring that lead is wasted. Our guest is Rafi Derringer from Avoca.ai, a company that has developed an AI system to complement your customer service staff. This AI works 24/7, never calls in sick, and never takes vacation. The system ensures every call is answered, eliminating lost calls while enabling AI agents to answer questions and schedule appointments. It's truly a next-level tool, and we invite you to join us as we discuss how to implement it in your business. The CVC Home Service Success Network is presented by CVC Success Group to share ideas and processes that will help elevate your business to your desired level.…
All too often fumbles are stealing the profits of so many companies. What are the fumbles? The fumbles are the lack of moving information from one person to another. And a fumble results that cost the company money that comes from the bottom line. And the profit is stolen. This is the topic for today/s broadcast of The CVC Home Service Success Network. We will share why this is a problem and how you resolve the process. The CVC Home Service Success Network is a presentation of CVC Success Group and is presented to share concepts and processes to assist managers of home service companies move to a higher level.…
When do you reboot your business, it is when the business is not delivering to the level you want it to perform. After all, the reason you have a business is not to provide frustrations, rather it is to provide you as the owner, and your team members with the means to do the things outside of the business you want to do. But often business owners are operating with handcuffs, handcuffs that restrict them greatly and the pain exceeds the desired results. This is the subject for today, how to reboot the business to make it perform as you want it to. The CVC Home Service Success Network is a presentation of VC Success Group, our mission is to share ideas and concepts to assist managers and owners of home service business to reach the level they aspire, to have happiness and content as a result of their efforts.…
Actually this is happening today, AI is answering the business calls that are coming in to some home service contractors, and many see that there may be a time in the future where all the calls are answered by AI. Already some are finding this useful when all the lines are tied up, after hours, on weekends and holidays when no one is working. Today we will have as our guest Lee Roff of Lords Chimney in Houston who has launched this in his own company and after working out some of the bugs it has started to produce results. Refining the system is still underway, but would having this increase the leads you get being converted to actual appointments? Lee will share with us today what he has learned and what the problems are, and the work he is doing to make AI productive and profitable. The CVC Home Service Success Network is a presentation of CVC Success Group, our goal is to provide home service providers with information, processes and concepts that can assist them in taking their businesses to new heights.…
The home services industry has become an industry where many companies have decided that a rebranding is in order. This could range from a new logo to a change of the company name. Often a design company that specializes in rebranding has been engaged to do the new design and does the rebranding concept and design work for all phases of the company's outreach to their market. And if one digs deeper with research it can be seen where the rebranding has driven their business to entirely new heights. On this episode of the CVC Home Service Success Networks we will be talking with two company owners who have embarked on the journey of rebranding with new names, new logos, new vehicle wraps and all the ingredients that build their brand. Our guests today are Jeremy Maynard who has as his new brand Ember Keepers and Richard Tattershall who has as his new brand Comfort Class. We will find out what was the driving force to make these changes and the challenges that are faced with the decision. The CVC Home Service Success Network is a presentation of CVC Success Group, our goal with the broadcast is to share ideas, concepts and processes that can assist managers of home service companies in moving to a higher level and closer to the vision for their company that they have.…
As we approach the coming of a New Year, it is important that any manager establish their goals for the New Year, but instead of looking at them as goals, isn't it time to refer to these as commitments. But to do this we have to take a hard look at where we are at as the year ends, and what are the leading challenges that you and your business face that require your attention, things do not change on their own, you have to decide to make them happen. Join us for this episode of The CVC Home Service Success Network. The CVC Home Service Success Network is a presentation of CVC Success Group, we do this presentation each week to share ideas and concepts with managers of home service companies.…
Listening, for many, is a very difficult task, our minds often do not absorb what others are saying, often we do not learn what their objections are, what their concerns are, and other factors that affect the outcome for us. This is the topic for this episode of The CVC Home Service Success Network, plan to listen in for some ideas on how to become a more effective listener. The CVC Home Service Success Network is a presentation of CVC Success Group with the goal of sharing sound ideas to assist managers in how to move the company to its highest level.…
A successful home service business needs to have a recognizable brand in order to draw customers to them. And one of the ways this is done is through the community involvement that the business does and provides. This is the topic for this episode of The CVC Home Service Network. Building your community involvement can provide you the status of being the recognized expert to those who buy your services and may buy your services. Plan to listen in for some ideas on how to build your community involvement to a higher level. The CVC Home Service Success Network is a weekly presentation of CVC Success Group, we provide this broadcast to share ideas and concepts that can assist the managers of home service providers in moving to a higher level and delivering to them the dreams they have for the business.…
Let's face it, managing a business in 2024 is a tough gig, and so often issues arise. Many times these overwhelm us, but being overwhelmed does not provide the answers, it just continues to drive you up the wall. You have to have a strategic plan to move out of the chaos and to sail the ship smoothly. This is the skill that every manager must develop, not be a firefighter, rather be a fire prevention officer. This is the topic of this episode of The CVC Home Service Success Network, listen in as we share ideas to correct the course with a strategic plan for success.…
One of the toughest challenges a leader of a company or workforce has to face is when it is time to terminate someone on your team. It can be heartbreaking and be a terrible day. But as a leader one must face that this is one of the responsibilities of your role. On this episode of The CVC Home Service Success Network this is our topic today. How do you make this decision with a clear conscience as the time leading up to this is critical. The CVC Home Service Success Network is a presentation of CVC Success Group, our mission is to provide managers with processes and systems to move the company to the goal destination.…
It is a fact of life, team members will resign, be absent, get injured, or need to be terminated. It happens, and all too often. The answer, build your 2nd string that is prepared to step in. But it is tough, hiring is tough, finding good people is tough, but without the 2nd streng what can you do other than shut down the truck? This is the topic for this episode of The CVC Home Service Success Network, presented by CVC Success Group, sharing ideas and processes to assist you on the journey to success you seek!…
The comfort zone, it is a pretty relaxing place to be, but if you have a dream destination often it will require you to step out of the comfort zone to make the journey successfully. Join us for this episode as we discuss the challenge of stepping out of your comfort zone to obtain the dreams you have in life. The CVC Home Service Success Network is a presentation of the CVC Success Group and presented to share ideas and concepts to assist managers in taking their business to the one they dream of, a place of happiness and satisfaction.…
It is a common issue with so many companies, we have a low producing team member, or often it is one who simply does not match with the company culture you are trying to build. The question is what does the manager do? That is the topic for this episode of The CVC Home Service Success Network. The CVC Home Service Success Network is a presentation of CVC Success Group, listen in as we share processes to take the company to the level envisioned.…
You know the drill, as a manager it seems to be an ongoing challenge of taking in new members of your team and then moving them to where they are productive and profitable members of the team. But it does not happen by magic, it takes a system, a system of moving them rapidly to a higher level. It is one of our leading challenges and many simply never make the grade, and your efforts are wasted and the money simply goes down the drain. This is the topic for this episode of The CVC Home Service Success Network, plan to join us for some insights on how to make the process work for your company and your team members. The CVC Home Service Success Network is a presentation of CVC Success Group, our mission is to provide helpful ideas and processes to assist managers of home service companies across America.…
One of the expenses of managing a home service business is the cost of workers comp insurance where the premiums seem to rise drastically year after year, often presenting a cost that is hard to believe. Nothing is worse than having that insurance audit and the insurance comes to you with a bill for the increased premium that you have no choice to pay. But one of the ways that can cut this pain is the classification of the workers time and what they are doing. Doing work from roofs and ladders is a large increase from those who are working from the ground. Today we welcome as our guest Angelo Farruggia who has some ideas for how you can cut the cost of your workers comp. So plan to join us as you may find a way to cut into your own premium cost and what you can do to lower your workers comp premiums. The CVC Home Service Success Network is a presentation of CVC Success Group, our mission is to share sound ideas and processes with our listeners that can assist them in reaching their business dreams.…
Success in business requires the business to understand the customer, what they want and what are the fears they have. It is impossible to build trust and a relationship if we do not understand the customer's needs and fears. There is a long list of things that come from understanding the customer. Join us as we discuss this and provide answers for how to gain this understanding. The CVC Home Service Success Network is a presentation of CVC Success Group, our goal is to share processes and practices that can take the business to the level the manager dreams of.…
Workplace accidents will often result in chaos, confusion and stress. What if the result is a fatality? How are you prepared with your action plan to deal with this if it hits? The chaos and confusion can be simply overwhelming, Just think, are you, as a manager, truly prepared if this occurs? What will be your process as you navigate through the chaos? Who will yu lean on to help you navigate the journey you are now forced to take? Today we welcome Clay Lamb as our guest as he has faced this in his career managing his business. Today Clay will share with you the action plan that can help you get through this anguish. The CVC Home Service Success Network is a presentation of CVC Success Group, our mission is to provide helpful ideas and concepts for managers of home service businesses to assist them in reaching their business and personal dreams.…
Our guest this week is Brandi Biswell of Fluesbrothers Chimney Service In Kansas City. Join us as Brandi shares with you her methods of building a rock-solid team of rock stars for your office. She will share with you her gold nuggets that you can turn into your gold nuggets for success.
Our guest this week on The Chimney And Fireplace Success Network is Trevor Flannigan. Trever's background is as a manager of a service company in Kansas City that grew at a phenomenal rate from around 8 million a year into over 20 million a year in 4 years time, a remarkable rate of growth. He will share with you his thoughts on recruitment, onboarding, and training. But he has now ventured into a new company that provides services for companies that provide a new way for them to capture people who visit their websites. Listen in as he shares with you some of the ways you can move to the level that your dreams say you want to be. Want to know more about Trevor then contact him at trevor@professionalchats.com…
Our guest this week is Bob Ferrari of White Glove Chimney & Air Duct of Redding California. Bob will share with you his story of the change in his own business over the years after he got involved in a MIX group and from there enlisted the coaching services of Ellen Rohr and Al Levy. But Bob has also developed a significant way of training people and is not a part of the CVC Coaching Team that will be presenting on-line courses and also traveling the US to do in-house training for industry members. To get in touch with Bob contact him at Bob.Ferrari@cvccoaching.com…
Joining us this week on The Chimney And Fireplace Success Network is industry veteran Tom Urban, most know him as the inventor and manufacturer of the Chim-Scan, join us as Tom talks about the early days of the industry, the time he had to make his own relining pipe, how he developed his expertise in draft and many of the industry developments he has worked on such as the NFPA Levels Of Inspection. A longtime member of the industry, Tom is one of the guys who is instrumental in the development of the chimney and venting industry and he shares with you what he views as the future of the industry. Perhaps we should have made this as a seminar with CEUs as the gold nuggets are many in this episode.…
Our guest this week is the President of The National Chimney Sweep Guild Jasper Drengler. Jasper is going to share some gold nuggets about his path to success in business and also tell you about where he sees the industry is and where it is going. And most of all what the industry needs to move to a higher level. Tune in for this episode and gain some gold nuggets from our conversation.…
Join us this week on The Chimney And Fireplace Success Network as Pierre Simard of New England Chimney Supply tells us about his new educational rebate program that supports the educational efforts of New England Chimney Supply customers with this phenomenal new rebate program.
Our guest this week is CVC Team Member Sheryl Isenhour, Sheryl will share with you the challenges of looking after elderly parents, an issue that can be very challenging and can occur quickly and unexpectedly, or it could be something that comes on slowly and then progresses as one faces the challenges of dementia and other factors that deteriorate the mind as we age. Join us as we share why Sheryl has as her mission helping you say "I Am Glad I Did" instead of I wish I had. For more information or to talk with Sheryl, check her website www.sherylisenhour.com or you can reach her at sheryl@sherylisenhour.com…
Today Jerry is joined by Carter Harkins and Taylor Hill of The BCP Show and we share the details of the new book Blue Collar Marketing From Startup To Success, a collaborative release of Carter Taylor and Jerry. Join us as we share our reasons for the new book release and some of the gold nuggets for you to use in marketing you blue collar business, no matter if you are a startup or in process and want to move to the elusive next level.…
Our guest this week is none other than noted sales expert, author, and speaker Jeffrey Gitomer, the author of the largest selling sales book of all time, The Little Red Book Of Selling, join Jeffrey as he shares his processes and the thought process understanding why people buy is billions of times more important than how to sell. After listening to Jeffrey it may just give you the YES ATTITUDE that he has trademarked. But get ready, the ideas are going to flow like water from a fire hose!…
Our guest this week is John Meredith, many know John from his connection with Chimney Saver and Heat Shield, but did you know that John is also a certified coach and what his real mission in life is, tune in our Podcast this week and John and Jerry discuss some tactics that just may be the gold nuggets you need to reach your dreams in business and in life.…
We welcome as our guest this week Jeremy Biswell of Fluesbrothers Chimney Service in Kansas City. Jeremy is a Past President of the NCSG but maybe you don't know the part about Jeremy being an expert in how to make your personal life and your business debt free. Join us as we talk about the processes he has learned, he even conducts sessions for The Dave Ramsey Financial Peace University and if going debt-free is your dream and just can't make it happen Jeremy even has a gift to help you get there, but to get it you got to listen, so join us as we talk about a way to live your life that just may take your stress level down quite a few notches.…
Join Jerry and his guest this week, none other than the Plumbers Wife turned Business Coach, Consultant and Trainer Ellen Rohr. Let Ellen share with you what she feels the future of what she calls "dirty jobs" in the coming years and her 5 things that if you provide you will have a phenomenal business.…
Our guest this week is Rick Vlahos, Executive Director of the Hearth Patio BBQ Education Foundation, the group that administers the NFI certification programs. Listen in as Rick shares with you the phenomenal ways that NFI is helping you get your training on and how they have made the process of NFI certification testing a whole lot easier with their new proctor on-line testing system.…
Our guest this week is Scott Mckain, a speaker and author who is one of the leading experts in the area of building a business of distinction. He has a special message for those in the chimney and fireplace industry. Want to know more about Scott, check out his website http://createdistinction.com/ and follow him on Facebook, Twitter, and Instagram. A dynamic speaker with a phenomenal message, another segment of gold nuggets.…
Join Jerry Isenhour this week along with Sheryl Isenhour as they have a conversation with Speaker and Author Tom Ziglar the CEO of Ziglar International. Tom is a phenomenal individual, and an inspiration, not because he is Zig Ziglar's son, but because he is Tom Ziglar. The subject matter is the challenges that are thrown at each of us, join us as Tom talks about how each of us are Born To Win and also the philosophy of Two Chairs and how the other chair just may be the chair for the person who can be your guiding light to help you through your challenges and to your dreams.…
Today noted speaker and author Randy Pennington joins us on The Chimney & Fireplace Success Network, join Jerry and Randy as they discuss how you move your business forward to be the business that people are looking to in the future to provide their products and services. A Hall Of Fame Speaker Randy is in high demand as a Speaker, Coach and Change Agent. For more about Randy look up his website at http://www.penningtongroup.com/…
Join Jerry and Sheryl in a conversation with accomplished speaker Damien Mason and hear his thoughts on how you can reinvent your business and launch it to new heights.
Jerry sits down with speaker and author Larry Winget. Jerry and Larry talk about the importance of personal responsibility that the leaders and managers must take in order to build leadership, culture and systems in their company.
مرحبًا بك في مشغل أف ام!
يقوم برنامج مشغل أف أم بمسح الويب للحصول على بودكاست عالية الجودة لتستمتع بها الآن. إنه أفضل تطبيق بودكاست ويعمل على أجهزة اندرويد والأيفون والويب. قم بالتسجيل لمزامنة الاشتراكات عبر الأجهزة.