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Good Morning Hospitality

Good Morning Hospitality

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The hospitality industry is constantly growing, changing, and innovating! This podcast will bring you the top news and topics from industry experts in different hospitality fields. Good Morning Hospitality publishes three thirty-minute weekly episodes, starting Monday and Wednesday at 7 a.m. PST / 10 a.m. EST and every Tuesday at 8 a.m. CET for our European and UK-focused content. Go to GoodMorningHospitality.com to learn more! This podcast is a part of Hospitality.FM - The Audio Destination ...
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In this episode of Good Morning Hospitality EU, Leo and Sarah dive into a variety of industry highlights. Leo shares his excitement about Airbnb's latest gladiator experience at the Colosseum, giving 16 lucky guests the chance to immerse themselves in ancient Roman history. Meanwhile, Sarah discusses booking.com’s latest move toward regulatory comp…
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In this episode of Good Morning Hospitality, Michael Goldin, Brandreth Canaley, and Wil Slickers welcome special guest John Sutton, co-founder of Journey, to explore the evolving landscape of loyalty programs in the hospitality sector. They discuss how Journey is setting new standards for guest engagement and loyalty beyond traditional hotel stays …
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In this episode, Sarah Dandashy and Steve Turk discuss key hospitality and travel trends shaping the industry. They explore how direct bookings are projected to lead hotel distribution by 2030, reducing reliance on OTAs and reshaping the market. They dive into hotel CEOs’ focus on the middle class and demographic shifts as key drivers for future gr…
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In this episode of Good Morning Hospitality EU, Leo Walton shares highlights from the Hostaway Conference in Miami, while Sarah Nan DuPre dives into recent French regulations on short-term rentals aimed at tackling housing affordability. They discuss the latest Airbnb earnings call, where the company saw revenue growth but a stock drop, largely due…
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In this episode of Good Morning Hospitality, Wil Slickers, Jamie Lane, Brandreth Canaley, and Michael Goldin dive into the latest earnings calls and strategic shifts of top hospitality brands. Airbnb’s new Co-Host Initiative, designed as an alternative to "traditional" property management, takes center stage as the hosts discuss its implications fo…
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In this episode, Sarah Dandashy and Steve Turk dive into the latest headlines shaping the hospitality industry. They discuss Choice Hotels Internationals’ bold push into higher-end and extended-stay properties with their “revenue intense” strategy. The team explores what this means for the brand’s image and future growth. Next, they turn to the uni…
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In this episode of Good Morning Hospitality EU, Sarah Nan DuPre and Leo Walton explore fascinating developments in the hospitality landscape. Starting with a thoughtful nod to Spain's recent severe weather, they share updates on industry highlights, including Host & Stay’s rapid expansion in the UK and Airbnb’s new initiative to provide accommodati…
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In this episode, we dive into the latest travel tech and loyalty program shake-ups. The Points Guy (John Sutton, Brian Kelly) is challenging Airbnb with a new loyalty program for home rentals, or at least that's how Bloomberg phrased things in the Journey announcement article. The program aims to bring more value and flexibility to frequent travele…
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Join us on October 30th for an engaging episode of Good Morning Hospitality! We'll examine the American Express Global Business Travel report's prediction that global hotel rates will stabilize in 2025. Next, we'll explore key hospitality trends from the 2024 The Hospitality Show Conference, including rising hotel deal activity, persistent labor ch…
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In this episode, Sarah and Leo dive into the latest from the VRMA conference, including updates on regulation, market dynamics, and property management strategies. They touch on the announcement of HomeToGo's potential acquisition of Interhome Group, what it might mean for hyperlocal rental markets, and shifting regulatory landscapes like Málaga’s …
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In this episode, Brandreth Canaley, Jamie Lane, and Wil Slickers explore fundamental shifts in global tourism. We discuss Hawaii’s push to limit short-term rentals while promoting climate resilience and sports tourism. Then, we examine Venice’s expansion of tourist entry fees after a successful trial, tackling the challenge of overtourism. We also …
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In this episode of Good Morning Hospitality, Sarah Dandashy & Steve Turk discuss New York City’s new hotel licensing law and its impact on the industry. They also explore the rise of hotel wellness certifications, setting new standards in wellness tourism. Plus, they dive into Google Flights’ latest tool for finding cheaper airfares, just in time f…
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In this special episode of GMH EU, Leo, Wil, and Paul Stevens broadcast from the VRMA 2024 Conference in Phoenix. The team dives into key industry trends and discussions happening at the event, particularly focusing on the importance of addressing regulations within the short-term rental market. They emphasize the need for industry collaboration an…
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In this episode, Brandy and Wil join Leo from our EU Crew as they recap their experience at the VRMA conference, where discussions moved from rapid growth to a greater emphasis on quality and guest satisfaction. They explore how operators are increasingly focused on improving hospitality services, diversifying marketing channels, and maximizing val…
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This week on Good Morning Hospitality EU, Leo and Sarah break down Airbnb’s launch of the Co-Host Marketplace, an innovative AI-powered system that matches property owners with co-hosts to enhance guest experiences and drive service quality. They also discuss key takeaways from the VRMA conference, focusing on market channel diversification, mid-te…
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In this episode, we celebrate four years of Good Morning Hospitality! 290 episodes later, we're still here and excited for the next four years! We also break down Airbnb’s 2024 Winter Release, which is packed with new features, expanded categories, and tools to enhance the guest and host experience. We also dive into Uber and Expedia's game-changin…
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Steve & Sarah are back!!! This episode explores the sharp rise in hotel prices, with $200 a night now feeling like a bargain in top U.S. markets. The hosts also dive into Marriott’s *Future of Food 2025* report, predicting how Asia Pacific will shape culinary tourism. Plus, a breakdown of Europe’s new ETIAS and the UK’s ETA travel rules, set to sim…
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Join Brandy, Michael, and Wil as they discuss the latest trends and events in the hospitality industry. In this episode, we dive into the excitement surrounding VRMA in Phoenix, touching on industry insights, conference schedules, and personal anecdotes. Discover the surprising trends in family travel, the challenges of planning multigenerational t…
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In this episode of Good Morning Hospitality, the team welcomes Keven Wishard, Head of Global and Continent Operations at Homes & Villas by Marriott Bonvoy. He discusses the seamless integration of hotel and vacation rental experiences, the significance of the Bonvoy loyalty program, and the evolution of partner onboarding processes. Keven also touc…
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In this episode, Europe Crew, Leo and Sarah discuss the growing impact of digital nomads, particularly in Latin America, and how this trend could affect Europe. They highlight the economic benefits of these remote workers, such as increased spending in local economies and collaboration with local businesses, which have led to positive knock-on effe…
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In this week’s episode of Good Morning Hospitality, Wil Slickers, Brandreth Canaley, and Michael Goldin explore the latest challenges facing the hotel industry as short-term rentals continue to gain ground. We’ll explore key data insights showing how alternative accommodations are thriving, putting traditional hotels in a tough spot. The team also …
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In this episode, Leo and Sarah discuss two key industry developments. First, they explore Airbnb’s partnership with Zumper, which allows rental communities to promote themselves as short-term rental-friendly, giving building operators more control over guest stays while offering tenants additional income opportunities. They also dive into Airbnb’s …
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In our next episode, special guest Madeline List, Senior Analyst at Phocuswright, joins Good Morning Hospitality to explore how social media is reshaping the travel and lodging industry. We’ll dive into the influence of social media platforms on travel decisions, the real impact of influencers, and how engagement on these channels is converting int…
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In this special episode of Good Morning Hospitality EU, Leo Walton and Simon Lehmann, CEO of AJL Atelier, explore the evolving landscape of the European short-term rental market. Simon shares his expert insights on the ongoing fragmentation of the market, emphasizing how the sector remains hyperlocal, with even the largest players holding a small m…
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Tune in this week as Wil Slickers, Michael Goldin, Brandreth Canaley, and Jamie Lane tackle the latest developments in the hospitality industry. They'll dive into the escalating competition between Booking.com and Airbnb, explore Expedia Group's new AI tools and loyalty strategies under fresh leadership, and analyze Airbnb's strategy to transcend i…
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This episode explores new developments in the hospitality industry, and today, we're welcoming Katie Cline as a special guest host while Sarah Dandashy travels all over Asia! Kicking off with an intriguing look at Tony Robbins’ partners with SBE to launch a luxury hotel brand called "The Estate," as The New York Times reported. We then dive into Mi…
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In this Good Morning Hospitality EU episode, Leo and Damian catch up on various hot topics in the travel and hospitality sector. They discuss the latest industry news, including TripAdvisor’s exit from the short-term rental space and Airbnb’s relaunch of its Experiences program. Damian highlights the importance of addressing human trafficking in th…
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In this episode of 'Good Morning Hospitality,' Wil Slickers welcomes Tim Rosolio, Vice President of Vacation Rental Partner Success at Expedia Group, back to the show to discuss critical updates and trends in the hospitality industry. They revisit a live session from Colorado with technical issues, focusing on the industry's regulatory landscape, s…
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In this episode, Sarah and Leo discuss major events, including Oasis’ much-anticipated reunion tour and its impact on the UK economy and accommodation demand, particularly in Edinburgh during the Fringe Festival. Leo touches on the court ruling in Florence, Italy, affecting short-term rental regulations, and they explore Airbnb's impact on the UK h…
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This episode delves into the evolving landscape of short-term rentals and online travel services. We start by exploring how Airbnb guests are adjusting their expectations amid changing prices and experiences, analyzing a detailed report from The Wall Street Journal. Next, we discuss AirDNA’s insights into New York City’s intensified regulations on …
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In this bonus hot take episode, Leo chats with Dale Smith, CEO and Co-Founder of Host & Stay, who shares exciting news about his company securing a £10.5 million investment from Growth Partner. Dale discusses the strategic timing behind this deal, their growth plans, including acquisitions and organic expansion, and their unique market proposition …
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Join Sarah Dandashy and Steve Turk as we discuss the Czech Republic's latest measures to regulate tourism in Prague. These measures aim to limit overnight stays and control noise pollution, enhancing the quality of life for residents. We also discuss practical tips for parents considering flying business class while their kids fly economy. Learn ho…
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In this episode, Leo Walton and Damien Sheridan explore the latest trends in the short-term rental market, focusing on how hosts can stand out by offering thoughtful amenities even in budget accommodations. They discuss the recent European market data showing a slight decline in ADRs despite strong demand and consider the impact of climate change o…
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In this episode, Leo Walton and Sarah Nan Dupre start with the exciting news that AirDNA has appointed Rohit Bezewada as its new CEO, bringing fresh ideas and a robust and data-driven approach to the company’s future. We then discuss the drastic measures in Seville, where the city plans to reduce water supplies to illegal short-term rentals to comb…
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We've got the one and only Jamie Lane, Chief Economist at AirDNA, back on the show to give us the rundown on all things Vacation Rental data! You won't want to miss this episode, as the hospitality industry has had a busy month! This episode is brought to you by Homes & Villas by Marriott Bonvoy! To learn more about a partnership with them, visit t…
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In this episode, we explore the major sale of Hyatt Regency Orlando for over $1 billion, marking the largest single-asset sale in Hyatt's history, as part of Hyatt’s strategy to shift towards an asset-light model. We also discuss Marriott International's new long-term licensing agreement with Sonder Inc., which will add over 9,000 rooms to Marriott…
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In this episode, the team dives into Vacasa’s recent challenges, including a 37% stock drop due to revenue loss and inventory issues, prompting a strategic shift to a hyperlocal approach in managing short-term rentals. They also explore Hopper's decision to focus on its B2B platform, which now accounts for 66% of its revenue through partnerships wi…
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We're back with another special guest and a special announcement from Sam Dundas, Co-Founder of Besty AI. Sam has joined the show before to share more about Besty and the world of AI in general, sharing his unique perspective on where AI is going for hospitality entrepreneurs. In this episode, he has a special announcement, and the crew (Michael Go…
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In this episode, we examine privacy concerns raised by guests at Resorts World Las Vegas during a hackers convention. "Daily room checks" spark debate over security versus guest privacy. We also discuss the rapid adoption of the WTTC's Hotel Sustainability Basics, with over 5,000 hotels worldwide joining the initiative to reduce environmental impac…
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In this episode, Leo Walton, Sarah Nan DuPre, and Raphaële Cline discuss various topics impacting the short-term rental industry, such as regulatory changes in Chamonix, Airbnb's financial performance and future plans, and OYO USA's acquisition of French property management company Checkmyguest for an estimated €100 million. The conversation also e…
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Join us this Monday for a special guest-focused episode with Maxwell Farley, CEO & Founder of sojo! We've had Max on in the past to share a bit about sojo and how vacation rental managers automate their guest amenities, owner gifts, and much more, so if you haven't heard his past episode, give it a listen because this week, he joins Michael Goldin,…
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In this episode, we cover the significant impact of summer travel cancellations on hotel revenue, IHG Hotels & Resorts confident outlook despite global concerns, the clash between CrowdStrike and Delta Air Lines over a costly IT outage, the best and worst U.S. airports for early and late flights, and the high vacation confidence among Americans des…
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In this episode, join us as we discuss the effects of the Olympics on Parisian tourism and the high demand driven by major concerts in Europe. Hear about the wild story of the 'Wolf of Airbnb' and the recent hefty fine on Booking.com. Plus, get insights on whether smaller, off-the-beaten-path destinations might rise in popularity. — Good Morning Ho…
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In this episode, Wil Slickers, Brandreth Canaley, and Michael Goldin discuss New York City's latest regulations on hotel licensing and how Online Travel Agencies (OTAs) increasingly compete in the short-term rental market, bringing new dynamics to how rentals are managed and marketed. Additionally, we discuss the current slowdown in travel, analyzi…
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Dive into the evolving world of hospitality in this episode as we explore the latest J.D. Power 2024 North America Hotel Guest Satisfaction Index, revealing a significant divide in satisfaction between luxury and limited-service hotels amidst soaring room rates. Discover the new additions to the prestigious AAA Four Diamond list, and take a nostalg…
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Join us in this engaging episode as we dive into various tourism and sustainability topics. The conversation takes a deep dive into the challenges of overcrowding and sustainability in popular tourist destinations like Venice and Barcelona. We analyze the impacts of new regulations targeting short-term rentals, day-trippers, and digital nomads. Wit…
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In this episode, Brandreth Canaley, Michael Goldin, and Wil Slickers dive into Selina's financial struggles as the company faces a liquidity crisis and seeks potential buyers, marking a significant downturn for the once-promising hospitality startup. Meanwhile, Hyatt Hotels Corporation announces an exclusive alliance with Under Canvas Inc., enhanci…
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In this episode, Sarah Dandashy and Steve Turk discuss some intriguing developments in the hospitality and travel industries. First up, Hyatt Hotels Corporation is reportedly in advanced talks to acquire the operator behind The Standard Hotels, potentially expanding its boutique luxury footprint. Next, we explore the latest in hotel luxury: robotic…
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In today’s episode of Good Morning Hospitality, Leo Walton, Raphaële Cline, and Sarah Nan DuPre discuss Bob W’s strategic joint venture with OCIM to expand short-term rentals, Vrbo’s major reversal on guest refund policies for more flexibility, and Landfolk’s successful Series A funding round aimed at enhancing their platform and services. Tune in …
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This week, Wil Slickers and Michael Goldin cover some hot topics that have come up during the last week, like Expedia Group launching their OneKey credit card with Wells Fargo & Mastercard, Bob W. partnering with Osborne+Co Investment Management (OCIM) and announcing the launch of a £120 million equity raise to acquire and repurpose hotel and offic…
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