The Car Dealership Guy Podcast, hosted by Yossi Levi, delivers authentic conversations with industry leaders, top dealers, and innovators, revealing the insights shaping the future of automotive retail. Plus—Don't miss Industry Spotlight, hosted by Sam D’Arc, highlights standout dealerships, innovative companies, and the trends driving success in today’s automotive market. Tune in to new episodes every Tuesday and Thursday. Follow us on X, LinkedIn, Instagram, Facebook, and YouTube for the b ...
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How Van Horn Auto Group Is Capitalizing on the Final Customer Touchpoint—The Card Swipe | Industry Spotlight
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32:58Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Jennica Krebsbach, Controller at Van Horn Auto Group, and Julie Douglas, CEO of Dealer Pay. This episode of the Car Dealershi…
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No B.S. Dealer Strategy: How Brett Sutherlin Built a Toyota Powerhouse (& What Brands He’s Avoiding) | Brett Sutherlin, Dealer Principal of Sutherlin Automotive Group
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46:50Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Brett Sutherlin, Dealer Principal of Sutherlin Automotive Group, to discuss: His no B.S. dealer strategy and what brands he's avoiding, How he's doubling margin vs his competition with Google Business Profiles, Buying dealerships off of Linkedin and much more. This episode …
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Hard Lessons Learned: Brute-Forcing His Way to 12 Dealerships & $1B+ Revenue | Matt Bowers, Dealer Principal at Matt Bowers Auto Group
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56:50Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Matt Bowers, Dealer Principal of Matt Bowers Automotive Group, to discuss how he brute-forced his way to 12 dealerships and $1 billion in revenue, his unlikely start in the car business and tumultuous path to becoming a powerhouse auto group owner, the most important factor…
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How Sonic Automotive Joined Forces With The Biggest E-Retailer In The World To Sell Cars | Industry Spotlight
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38:45Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Jeff Dyke, President of Sonic Automotive, and Matt Nuffort. Director at Amazon Autos. This episode of the Car Dealership Guy …
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Dealership University: Elgie Bright’s Game Plan for Auto’s Future—In a Time of Disruption | Elgie Bright, Department Chair, Automotive Marketing/Management at Northwood University
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34:39Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Elgie Bright, Chair at Northwood University, to discuss his game plan for the future of auto in a time of disruption, the importance of developing lifelong learners, building automotive retail curriculum to tackle tomorrow’s technologies, and much more. This episode is brou…
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Luxury Dealership Whisperer: Building a Multi-Million Dollar Powerhouse with Culture | Lonny Soza, Vice President of Fertitta Auto Group
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37:55Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Lonny Soza, Vice President of Fertitta Auto Group, to discuss how he built a multi-million dollar powerhouse, the biggest lesson he learned acquiring vehicles for CarMax and AutoNation, and how he's bringing Bentley-level customer service to his new Chevrolet store—plus muc…
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How Cavender Built a Scalable Dealer Group: The Framework for Success | Rob Cavender & Eric Barbosa, Cavender Auto Group
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55:08Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Rob Cavender, COO of Cavender Auto Group, and Eric Barbosa, VP of Variable Operations, to discuss how they create and execute a blueprint for success in retail automotive, how they’re training salespeople to become General Managers, the growing pains of scaling a dealer gro…
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How to Run a Dealership Like a $10B Company: Secrets of a Lithia Motors GM | Ric Saatzer, General Manager of BMW of Minnetonka
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55:23Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Ric Saatzer, General Manager of BMW of Minnetonka where we discuss: How to run a dealership like a $10B Company, How Lean Six Sigma has transformed his business, The role of a GM to build a winning culture of detail, and more secrets of a Lithia Motors General Manager. Th…
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A $250M Vision to Transform the Auto Retail Landscape | Brian MacDonald, CEO of CDK Global
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29:35Welcome to the Car Dealership Guy Podcast. In this episode, I’m joined by Brian MacDonald, CEO of CDK Global. We explore why he’s betting $250M on a major shift in automotive retail, the winners and losers as service department trends evolve, and his prediction for a wave of dealership acquisitions this year—and much more. This episode of the Car D…
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Owning 11 Dealerships Was Just the Start: The Dealer-Built Solution Generating $55M/Year | Sam Mahrouq, CEO of Ikon Technologies
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46:50Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Sam Mahrouq, CEO of Ikon Technologies where we discuss: Scaling his auto group to 11 dealerships and millions in sales, How an "ah ha" moment at the dealership led him to found a $55M revenue tech company and much more. This episode of the Car Dealership Guy Podcast is br…
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Why Dealers Are Losing 70% of Trade-Ins—and How They’re Fighting Back | Brian Kramer, EVP at Cars Commerce
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36:20Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Brian Kramer, EVP at Cars Commerce, where we discuss: why dealers are losing 70% of trade-ins for every new car they sell, the future of data ownership for dealers, how Brian and his team are working to tackle—and beat—online vehicle price manipulation, and much more. Thi…
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The Most Important Metric You’re Not Tracking in Car Sales | Industry Spotlight
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26:54Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with David Steinberg, CEO and Founder of Foureyes. This episode of the Car Dealership Guy Podcast is brought to you by Foureyes: F…
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The 2025 Wholesale Car Market Explained – Key Insights and What’s Ahead | Peter Kelly, CEO of OPENLANE
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25:12Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Peter Kelly, CEO of OPENLANE where we discuss a breakdown on how the wholesale car market finished off 2025, how volume trends are bucking expectations, and the key trends and challenges facing the segment in 2025. This episode of the Car Dealership Guy Podcast is brought…
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Life As A Master Auto Technician: Myths, Misconceptions & Compensation Revealed | Bryan Collins, Shop Foreman at Braman Miami
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49:16Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Bryan Collins, Shop Foreman at Braman Miami, to discuss life as a Master Technician, his journey rising through the ranks of a dealership shop, strategies for retaining technician talent, the real pay ranges technicians can achieve and much more. This episode of the Car Dea…
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How Healey Brothers Auto Transformed Salesmen Into Social Media Powerhouses | Industry Spotlight
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38:52Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Jay Healey, CMO of Healey Brothers Automotive Group, and Justin Friend, SVP of Dealers United. This episode of the Car Dealer…
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How AI Agents Are Extinguishing Service 'Heat Cases' and Protecting Dealership Profitability | Tasso Roumeliotis, CEO of Numa
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36:15Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Tasso Roumeliotis, CEO of Numa, where we discuss: how to extinguish service department "heat cases" before they burn profitability, why 911 started his entrepreneurial journey, when AI should answer phone calls and when it shouldn't, and much more. This episode of the Car…
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From Leading the #1 Chevy Store to Rescuing a Broken Dealership—Unlocking The Secrets of Success | Dorian Jimenez, Dealer Operator of Classic OKC
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45:24Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Dorian Jimenez, Dealer Principal at Classic Chevrolet, where we discuss: Going from leading the #1 Chevy store in America to rescuing a broken dealership. How one small Texas dealership in the ’90s minted 10 Dealer Principals. Why his wife secretly enrolled in the NADA ac…
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Inside Ewing Auto Group’s High-Tech Service Department of the Future | Industry Spotlight
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37:31Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Findley Ewing IV, CEO fo Ewing Automotive Goup, and Phil Zheng, COO of Richtech Robotics. This episode of the Car Dealership …
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The Raw Truth About What Customers Think of Dealerships — And How Dealers Are Responding | Matt Murray + Jake Hughes from Widewail
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34:58Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Matt Murray, CEO and Jake Hughes, Director of Marketing at Widewail where we discuss the raw truth about what customers think of dealerships and why customers are the empty chair in the board room. This episode of the Car Dealership Guy Podcast is brought to you by: 1. Wi…
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Car Dealership Guy Gets Grilled by By His Toughest Critics Yet – His Own Staff | Yossi Levi, CEO of Car Dealership Guy
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1:04:37Welcome to the Car Dealership Guy Podcast. In this special episode im speaking with my toughest critics, the Car Dealership Guy team! This episode of the Car Dealership Guy Podcast is brought to you by: 1. Access Point Consulting - Access Point Consulting is a consulting firm that specializes in providing strategic solutions to enhance business per…
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From The Stock Market To The Car Market: Lessons on Scaling a 13-Rooftop Auto Group | Taseer Badar, CEO of ZT Corporate
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43:02Welcome to the Car Dealership Guy Podcast. In this episode, I speak with Taseer Badar, CEO of ZT Automotive. We dive into his entrepreneurial journey, including how President Obama "pushed him" into the car business, explore his M&A strategy, uncover which brands are on his wishlist, and reveal the tough realities behind employee layoffs. This epis…
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How to Build the Next-Gen Dealership BDC | Tina Tasche, Technology Specialist at Van Horn Automotive
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40:37Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by Tina Tasche, Head of Innovation & Tech at Van Horn Automotive Group. We dive into how to build the next-generation dealership BDC, Her AI features wishlist for the call center of the future, and why the traditional lead form is dead. This episode of the Car Dealership Guy Pod…
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How Car Dealers Are Cracking the "Customer Retention" Code | Brice Englert, CEO of TradePending
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42:23Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Brice Englert, CEO of TradePending. We discuss how car dealers are cracking the customer retention code, insights from competing with car-buying giants like Carvana, and how consumer loyalty is shifting in the age of hybrids. This episode of the Car Dealership Guy Podcast…
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The Rise and Fall And Rise Again of Carvana | Ernie Garcia Jr., Co-Founder and CEO of Carvana
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1:03:14Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Ernie Garcia Jr., Co-founder and CEO of Carvana. We dive into topics like the greatest comeback story of any public company ever, lessons from selling millions of cars, the future of the automotive wholesale business and much more. This episode is brought to you by: DealNow…
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The Secret Weapon Helping Dealerships Sell Cars Coast-To-Coast | David Donaldson, SVP of DLR50
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29:16Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by David Donaldson, SVP at DLRdmv, for an insightful conversation about the technology helping dealerships sell cars coast-to-coast. We discuss the daily challenges dealerships face when managing out-of-state sales, explore why banks are holding the stopwatch for vehicle titling…
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Hacking the game of dealership “attention” and going viral | Nathanael Greklek, Corporate Brand Director at Mohawk Auto Group
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52:29Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Nathanael Greklek, Corporate Brand Director at Mohawk Auto Group where we discuss: How he's hacking the game of dealership attention by creating viral videos for his dealership, Getting on General Motor's radar and landing one of the biggest cameos in automotive, and his …
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How Robots Are Changing Car Sales—And What's Next | Industry Spotlight
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36:45Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail. Today, Sam sits down with Ross Tinkham, GTM …
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The Boutique "Dealership" Selling Supercars to the Ultra-Elite | John Temerian, CEO of CURATED
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57:02Welcome to the Car Dealership Guy Podcast. In this episode, I speak with John Temerian, CEO of CURATED, a Miami-based boutique dealership specializing in rare, vintage supercars and catering to the ultra-elite. We discuss how a lifelong obsession with supercars turned into an impressive business, his wild search for "blue chip" cars, and how he bec…
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How an Ex-Hyundai CMO Is Taking on Her Biggest Challenge Yet… X | Angela Zepeda, Global Head of Marketing for X
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46:54Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Angela Zepeda, Global Head of Marketing for X, where we discuss: Her role in reshaping Hyundai's brand presence in the American Zeitgeist, Why Hyundai is leaning into EV innovation, and her vision for taking on her biggest challenge yet... the social platform, X. This epi…
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From Gut Instinct to Data Insights: How Modern Dealerships Are Transforming Car Shopping | Aharon Horwitz & Brad Title
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37:18Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by Aharon Horwitz, Founder & CEO of Fullpath, and Brad Title, Founder & CEO of Gubagoo. We discuss how dealers are transforming car shopping experiences with data, AI’s mainstream adoption in dealerships, 2025 predictions for data integration in automotive, and much more. This e…
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How an “Old-School Car Dog” Wins With An Unlikely Mix: Tech & EQ | Dustin Collins, Vice President at Bill Kay Auto
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52:15Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Dustin Collins, Vice President at Bill Kay Auto, to explore how an "old-school car dog" thrives with an unlikely mix of tech and EQ, why $500 might be the key to increasing car sales, the traits that define a great service director—and much more. This episode of the Car Dea…
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How Dealers Are Battling the Car Theft Epidemic | Industry Spotlight
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27:09Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail. Today, Sam sits down with Melissa High, Vice…
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Navigating the Post-Election Landscape in Automotive: Trends, Risks and Impacts | Alan Haig, President of Haig Partners, Pt. 4
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1:02:25Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Alan Haig, CEO of Haig Partners, where we discuss: how dealers can navigate the post-election landscape in the automotive business, Fords wild rise in recent months, the imapct on AI on dealership valuations, VW's fatal mistake rolling out the relaunched Scout brand, and …
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How AI Is Sneaking Into Car Dealerships—And Shaping the Business | Leigh Ann Conver, Sr. Director of CDK Data Services
35:09
35:09
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35:09Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Leigh Ann Conver, Senior Director of CDK Data Services. We discuss how AI is quietly integrating into dealership operations, the top AI trends for 2024 and how dealerships of all sizes can leverage AI to boost car sales. This episode of the Car Dealership Guy Podcast is b…
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How 2024 Innovations Are Solving Vehicle Shipping Issues | Industry Spotlight
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38:11
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38:11Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail. Today, Sam sits down with Royce Neubauer, CE…
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How a Former Mortician Cracked Dealers' #1 Profitability Issue | Peter Duffy Jr., CEO of Dealer Image Pro
49:43
49:43
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49:43Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Peter Duffy Jr., CEO of Dealer Image Pro where we discuss: How a professional photographer cracked dealers' #1 profitability issue, the most impactful dealer website features, the future of content creator dealerships and much more. This episode of the Car Dealership Guy …
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Taking a 100-Year-Old Dealer Group to New Heights—Risks, Challenges, and Future Vision | Liza Borches, CEO of Carter Myers Automotive
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1:13:55Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Liza Borches, CEO of Carter Myers Automotive. We dive into the bold risks that have shaped her century-old dealership group, her innovative approach to empowering employees with partial ownership, her biggest wins, regrets, and much more. This episode of the Car Dealership …
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How 28 Seconds Are Quietly Transforming Dealership Profits | Jim Roche, CEO of WarrCloud
31:28
31:28
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31:28Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jim Roche, Founder & CEO of WarrCloud, where we discuss: How 28 seconds is quietly transforming dealership profits, why EVs are going to transform service centers, exposing $140K of hidden dealership revenue and much more. This episode of the Car Dealership Guy Podcast is…
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A Visionary's Principles for Running 17 Dealerships | Jack Ballinghoff, COO of Ourisman Automotive Group
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1:05:13Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jack Ballinghoff, COO of Ourisman Automotive Group where we discuss: His principles to running 17+ dealerships, the best used car auction in the United States, why he thinks negotiations in car sales need to end and much more. This episode of the Car Dealership Guy Podcas…
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The Hidden Hospitality Formula Behind Scaling to 40 Dealerships | Jeff Swickard, Dealer Principal of Swickard Auto Group
50:51
50:51
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50:51Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jeff Swickard, Dealer Principal of Swickard Auto Group. We discuss the secret hospitality formula behind scaling to 40 dealerships, Serving 1M unique customers every year, the best customer service car brands, and his biggest challenges in replicating success in other dea…
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Why People Don't Trust Car Dealers… And How to Fix it | Kris Gaerlan, President of Dallas Lease Returns and Sanjiv Yajnik, President of Financial Services at Capital One
50:15
50:15
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50:15Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Sanjiv Yajnik, President of Financial Services at Capital One, and Kris Gaerlan, President of Dallas Lease Returns where we discuss: Why people don't trust car dealers and how to fix it, Creating unique experiences in the car dealership, Why he's calling buyers looking fo…
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Car Market Forecast For 2024: Shocks and Twists You Need to Know | Jonathan Smoke, Chief Economist at Cox Automotive
52:44
52:44
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52:44Welcome to the Car Dealership Guy Podcast! In this episode, I'm joined by Jonathan Smoke, Chief Economist at Cox Automotive. We dive into some of the biggest topics shaping the 2024 car market, including shocks and surprises, the painful new phase for the used car market, why new car discounts have plateaued, and the evolving segments of the U.S. c…
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#129 Inside the "Uber of Car Deliveries": Moving 1.4M Vehicles a Year! | Fede Ranero, CEO of Draiver
38:38
38:38
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38:38Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Fede Ranero, CEO of Draiver where we discuss: How he's building the "Uber for car deliveries" and moving 1.4M vehicles per year, the #1 reason why customers skip vehicle service, what he learned from a leaked Elon Musk email, demystifying logistics for car dealers and muc…
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#128 The Business Side of 70M+ Recalled Vehicles: What Dealers Are Gaining | Ryan Maher, CEO of BizzyCar Pt.2
44:32
44:32
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44:32Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Ryan Maher, CEO of BizzyCar where we discuss: The business side of 70M+ recalled vehicles, Most troubled car brands struggling with recalls, Shocking revelations from BizzyCar recall report and more. This episode of the Car Dealership Guy Podcast is brought to you by: Edm…
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#127 Secrets to becoming a first-time franchise dealership owner in 2024! | Kyle Coleman, Owner of Coleman Automotive
1:02:56
1:02:56
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1:02:56بقلم Car Dealership Guy
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#126 Q4 Auto Market Forecast: The need-to-know trends and predictions, Buying habits of Gen Z car shoppers, Why overnight test drives sell cars | David Thomas, Director of Content Marketing at CDK Global ...
39:01
39:01
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39:01Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with David Thomas, Director of Content Marketing at CDK Global where we dive into a Q4 auto market forecast: How Gen Z is buying cars, Have we reached an EV sales equilibrium, why overnight test drives sell cars, Trends and predictions for the quarter ahead. This episode of th…
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#125 The payments nightmare hiding in dealerships, Shocking trends in down payments, Saving dealerships 20 hrs of work every week | Julie Douglas, CEO of Dealer Pay
30:22
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30:22Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Julie Douglas, CEO of Dealer Pay where we discuss: The accounting nightmare hiding in dealerships, Saving dealers 20 hrs of work per week, shocking trends in down payments for 2024 and much more! This episode of the Car Dealership Guy Podcast is brought to you by: CDK Glo…
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#124 How to turn around a failing dealership, Becoming a top 5 Kia Dealer in the US, Testing his sales team on-air! | Raul Gomila, GM/Partner of City Kia
1:01:18
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1:01:18Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Raul Gomila, GM/Partner of City Kia, to reveal how he turned a dealership losing $1M a year into a top performer. We dive into the strategies that made him a top 5 Kia dealer in the country, pressure-test his BDC team live, and much more. This episode of the Car Dealership …
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#123 Investing $9B in the next-gen of automotive disruptors, From dealer to venture capital giant, the rollercoaster of investing in Rivian | Bill Cariss, CEO of Holman Strategic Ventures
55:46
55:46
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55:46Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Bill Cariss, CEO of Holman Strategic Ventures, to discuss how he's deploying $9 billion into the next generation of automotive disruptors, his journey from car dealer to venture capital giant, the rollercoaster experience of being an early investor in Rivian, and much more.…
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#122 Transforming a dealership group into a TikTok famous powerhouse, How dealership marketing is evolving, Building the world's largest Honda store | Ryan Rohrman, CEO of Rohrman Auto Group
1:02:09
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1:02:09Welcome to the Car Dealership Guy Podcast! In this episode, I chat with Ryan Rohrman, CEO of Rohrman Auto Group. We dive into topics like transforming a dealership group into a TikTok powerhouse, achieving over 4 million views on a TikTok video, building the world’s largest Honda store, and much more! This episode of the Car Dealership Guy Podcast …
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