Business of Software is a place that brings together the brightest minds and greatest practitioners in software into one place. World-Class software leaders such as Joel Spolsky, Gail Goodman, Seth Godin, DHH, Dharmesh Shah, & Kathy Sierra come to teach everything except the code in how to scale great software companies that stay profitable in the long term. Expect the latest thinking and fresh perspectives from some of the world's leading software practitioners. Stay up to date and hear abo ...
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WBSRocks podcast features in-depth conversations on customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The ...
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Our podcast aims to engage, educate, and inspire decision-makers in industries that rely heavily on technology to streamline operations, improve efficiency, and drive growth.
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Capsher was founded in 1994 as a software consulting firm to connect people, processes, and technology. The founders wanted the freedom to create and craft better software than what they were seeing delivered. Over the years, Capsher grew from a successful startup into an established, reputable provider in custom software consulting and development. We outgrew our first, second, and third office spaces, and eventually constructed a fit-for-purpose building in the heart of Bryan – College Sta ...
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Your Global Connectivity Network. Together we can unite the ground transportation industry. Say no to the old, manual techniques of business management, With us save time and money and grow your limo business without any hustle. If you looking for the affordable fully featured system for your limo business.
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WBSP776: Grow Your Business by Learning from Enterprise Software Stories - May 2025, Ep 19, an Objective Panel Discussion
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1:02:13Send us a text The enterprise technology landscape in 2025 is marked by accelerating AI adoption, strategic partnerships, and expanded automation capabilities across industries. Velixo secured a Series A investment from Elephant to fuel growth in financial reporting automation, while FloQast launched auditable AI agents aimed at addressing the grow…
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WBSP775: Grow Your Business by Learning the Top 10 CRMs for Startups in 2025 w/ Sam Gupta
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24:56Send us a text When assessing the Top 10 CRMs for Startups in 2025, it’s important to establish a clear definition of what constitutes a startup and how its needs differ from larger organizations. In this context, startups are typically companies with fewer than 20 employees or less than $10 million in annual revenue—businesses still shaping their …
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WBSP774: Grow Your Business by Learning from Enterprise Software Stories - May 2025, Ep 18, an Objective Panel Discussion
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59:14Send us a text The enterprise software ecosystem continues to evolve rapidly as vendors double down on AI, automation, and data-driven orchestration across business functions. Nintex unveiled new generative AI capabilities to enhance business automation, while Circana introduced its Liquid Supply Chain solution to drive agility and responsiveness i…
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WBSP773: Grow Your Business by Learning the Top 10 EAM Systems in 2025 w/ Sam Gupta
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22:30Send us a text Enterprise Asset Management (EAM) systems in 2025 remain a specialized and best-of-breed category within the enterprise software landscape, purpose-built for organizations that prioritize the maintenance, tracking, and optimization of physical assets. Unlike ERP platforms that aim to unify enterprise-wide processes, EAM systems are t…
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WBSP772: Grow Your Business by Learning from Enterprise Software Stories - May 2025, Ep 17, an Objective Panel Discussion
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1:01:24Send us a text The enterprise software landscape is undergoing rapid transformation as vendors double down on AI, automation, and data intelligence. ActiveCampaign’s acquisition of Hilos strengthens its conversational marketing stack by expanding WhatsApp capabilities, while HG Insights is redefining data intelligence to refine go-to-market executi…
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WBSP771: Grow Your Business by Learning the Top 10 Marketing Automation Systems in 2025 w/ Sam Gupta
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25:17Send us a text Before exploring the Top 10 Marketing Automation Systems in 2025, it’s essential to define what truly qualifies as a marketing automation platform and the criteria used for evaluation. This category is distinctly siloed—comprising standalone, SaaS-based systems designed to function independently, without the need for deep operational…
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WBSP770: Grow Your Business by Learning from Enterprise Software Stories - May 2025, Ep 16, an Objective Panel Discussion
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1:02:26Send us a text The enterprise technology landscape continues to accelerate its AI-driven transformation, with a flurry of announcements underscoring the shift toward intelligence and automation. BMC unveiled new GenAI innovations designed to unlock deeper business value from enterprise data, while Certinia rolled out its Spring 2025 release with en…
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WBSP769: Grow Your Business by Learning the Top 10 Field Service Systems in 2025 w/ Sam Gupta
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28:29Send us a text Field service systems have emerged as a critical and independent pillar of enterprise software, complementing ERP and CRM rather than blending into them. Their siloed design is deliberate—crafted to empower technicians and contractors operating in unpredictable environments where connectivity can falter. By truncating transactions an…
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WBSP768: Grow Your Business by Learning from Enterprise Software Stories - May 2025, Ep 15, an Objective Panel Discussion
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1:01:44Send us a text The enterprise software landscape is rapidly evolving with a wave of AI-driven innovations, strategic acquisitions, and product updates designed to enhance automation and business agility. Precisely strengthened its Automate SAP Data API with new enhancements, while SAP showcased its Joule-powered AI capabilities to deepen enterprise…
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WBSP767: Grow Your Business by Learning the Top 10 Plastic Extrusion ERP Systems in 2025 w/ Sam Gupta
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19:00Send us a text Defining plastic extrusion ERP systems requires recognizing both their specialization and breadth, as they span the diverse business models across the extrusion value chain—from resin and pellet distributors to large-scale manufacturers of finished plastic products. While the focus is on extrusion, these systems must also account for…
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WBSP766: Grow Your Business by Learning from Enterprise Software Stories - Apr 2025, Ep 14, an Objective Panel Discussion
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1:03:22Send us a text The enterprise technology space is seeing a surge of innovation and strategic moves as vendors double down on AI, automation, and customer-centric solutions. Beroe expanded its procurement suite with the acquisition of nnamu, while Capgemini and NVIDIA, alongside Oracle and NVIDIA, announced new collaborations and integrations to acc…
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WBSP765: Grow Your Business by Learning the Top 10 Machinery Manufacturing ERP Systems in 2025 w/ Sam Gupta
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25:37Send us a text The machinery manufacturing ERP landscape is uniquely complex, demanding far more than the generic capabilities many vendors claim to offer. These businesses are highly project-driven, building large, costly machines that require collaboration across mechanical, electrical, and calibration engineering disciplines—often within long de…
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WBSP764: Grow Your Business by Learning LLMs: disembodied AI w/ Michael Azoff
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1:00:25Send us a text Engineered AI has achieved remarkable milestones, yet fundamental questions remain about whether it can ever reason, think, or truly understand like the human mind. Current systems, while powerful, expose the limitations of today’s technology, particularly the persistent neuroscience gap—the divide between brain research and cognitiv…
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WBSP763: Grow Your Business by Learning from Enterprise Software Stories - Apr 2025, Ep 13, an Objective Panel Discussion
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1:01:50Send us a text The enterprise software and services landscape is buzzing with fresh announcements that highlight the industry’s accelerating shift toward AI, collaboration, and customer-centric innovation. Zoho launched Projects Plus, a new collaborative platform designed to streamline teamwork, while Accenture unveiled an AI Agent Builder to help …
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WBSP762: Grow Your Business by Learning the Top 10 Apparel Manufacturing ERP Systems in 2025 w/ Sam Gupta
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30:17Send us a text Unlike most manufacturing segments where vendors claim one-size-fits-all solutions, apparel stands apart as an industry so unique that generalized ERP systems often fall short. Specialized ERP platforms tailored for apparel-centric processes have emerged to address challenges like fabric management, style variations, and seasonal dem…
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WBSP761: Grow Your Business by Learning from ERP Implementation Stories for the Fasteners Industry w/ Anders Green
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57:25Send us a text Ever wondered what ERP and fasteners have in common? Spoiler: it’s a lot more exciting than just bolts and spreadsheets! In this session, we’ll dive into real-world ERP implementation stories from the fasteners industry—where efficiency, precision, and supply chain visibility come together in ways that are, quite literally, riveting.…
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WBSP760: Grow Your Business by Learning from Enterprise Software Stories - Apr 2025, Ep 12, an Objective Panel Discussion
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58:30Send us a text The enterprise technology landscape continues to move at a rapid pace, with several major announcements reshaping how organizations approach digital transformation. Phenom and Deloitte unveiled details of their strategic alliance, signaling a stronger push into talent experience innovation. Progress contributed to the developer commu…
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WBSP759: Grow Your Business by Learning the Top 10 Process Manufacturing ERP Systems in 2025 w/ Sam Gupta
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41:33Send us a text Process manufacturing stands out as one of the most intricate and fragmented domains in the ERP landscape, largely because of the wide-ranging product types and production methods that differ—even among companies that may look similar at first glance. Unlike discrete manufacturing, which focuses on standardized components and assembl…
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WBSP758: Grow Your Business by Learning the Digital Transformation Framework for Large-Scale Implementation w/ Michael Schank
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37:27Send us a text Designing a successful digital transformation framework requires more than just introducing new technologies—it demands seamless integration with existing business processes to avoid disruption and maximize efficiency. As organizations plan large-scale implementations, they must prioritize agility and scalability, ensuring that strat…
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WBSP757: Grow Your Business by Learning from Enterprise Software Stories - Apr 2025, Ep 11, an Objective Panel Discussion
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59:18Send us a text Recent developments across the enterprise technology landscape highlight a strong push toward AI-driven efficiency, enhanced integration, and strategic partnerships. Resulticks’ launch of Genie, an AI-powered marketing agent, promises to reduce workloads by 40% while boosting real-time audience engagement. Simpplr is expanding its pl…
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WBSP756: Grow Your Business by Learning the Top 10 Discrete Manufacturing ERP Systems in 2025 w/ Sam Gupta
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21:46Send us a text Selecting an ERP system for discrete manufacturing can be complex due to frequent overlaps with other production modes like Make-to-Order, Make-to-Stock, or Engineer-to-Order. Many manufacturers operate hybrid models—for example, a machine builder that also manages chemical adhesives—where discrete processes dominate but some process…
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WBSP755: Grow Your Business by Learning CRM and Customer Engagement Trends w/ Thomas Wieberneit
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55:06Send us a text Customer engagement is rapidly evolving, with CRM systems playing a pivotal role in shaping how brands connect with their audiences. Today’s CRM platforms go beyond simple contact management—they harness data and AI to deliver personalized, timely interactions that resonate on a deeper level. This shift means businesses must move fro…
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WBSP754: Grow Your Business by Learning from Enterprise Software Stories - Mar 2025, Ep 10, an Objective Panel Discussion
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57:46Send us a text The enterprise software and AI landscape continues to evolve with a wave of targeted innovations and strategic alliances. Rimini Street and T-Systems North America have joined forces to offer cost-effective enterprise software support and hosting, while ServiceNow is introducing AI agents tailored for the telecom sector to enhance pr…
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WBSP753: Grow Your Business by Learning the Top 10 Project Manufacturing ERP Systems in 2025 w/ Sam Gupta
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23:29Send us a text While often conflated with Engineer-to-Order (ETO), project manufacturing has distinct characteristics that set it apart—particularly in how engineering complexity plays out. ETO usually demands intensive front-end design and quoting, but project manufacturing may involve minimal engineering, as seen in construction or infrastructure…
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WBSP752: Grow Your Business by Learning Consumer’s Guide to IT Industry Analyst Research w/ Carter Lusher
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57:07Send us a text Enterprise IT decisions carry enormous financial and strategic weight, and analyst firms like Gartner, Forrester, and IDC play a pivotal role in shaping them. Yet despite the influence of their research, many IT and business leaders struggle to use it effectively. Too often, organizations rely on reprints or surface-level summaries w…
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WBSP751: Grow Your Business by Learning from Enterprise Software Stories - Mar 2025, Ep 9, an Objective Panel Discussion
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58:12Send us a text The enterprise software landscape continues to evolve rapidly, with vendors doubling down on AI innovation, strategic partnerships, and vertical-specific enhancements. Acumatica is making waves by detailing its AI-driven ERP roadmap tailored for the mid-market, while Deltek introduces benchmarking capabilities powered by its Clarity …
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WBSP750: Grow Your Business by Learning the Top 10 Configure-to-Order Manufacturing ERP Systems in 2025 w/ Sam Gupta
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23:31Send us a text The Configure-to-Order (CTO) space within manufacturing demands systems built for flexibility—balancing standardized components with the ability to configure products quickly and accurately. Unlike Engineer-to-Order (ETO), where each project starts from scratch, CTO relies on predefined options that can be assembled in various ways t…
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WBSP749: Grow Your Business by Learning How to Work with the Right Research Firms w/ Duncan Chapple
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1:01:02Send us a text Selecting the right research firm is a strategic decision that hinges on aligning their domain expertise with your industry’s specific challenges and goals. These firms do more than collect data—they interpret trends, test assumptions, and translate findings into actionable insights that inform critical business decisions. To ensure …
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WBSP748: Grow Your Business by Understanding Georgias' Capabilities, an Objective Panel Discussion
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44:41Send us a text Customer service in eCommerce comes with unique complexities, especially when managing thousands of product-related inquiries that can make or break a sale. Given the typically lower price points, even premium brands face a dilemma: hiring seasoned agents can be cost-prohibitive, yet relying on less experienced staff may jeopardize c…
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WBSP747: Grow Your Business by Learning the Top 10 Engineer-to-Order Manufacturing ERP Systems in 2025 w/ Sam Gupta
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33:19Send us a text In Engineer-to-Order (ETO) environments, early-stage collaboration with customers is critical, particularly during design and engineering. While general-purpose tools like Smartsheet or Monday.com may aid in project tracking, they typically fall short in supporting the depth and complexity of data exchange inherent in ETO workflows. …
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WBSP746: Grow Your Business by Understanding ClickUp's Capabilities, an Objective Panel Discussion
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57:27Send us a text Project management has come a long way from rigid, legacy systems to more adaptable, user-friendly platforms that cater to today’s fast-paced work environments. Modern solutions range widely—from balanced tools that blend structure with flexibility to sprawling, spreadsheet-like systems demanding heavy consulting to tailor workflows.…
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WBSP745: Grow Your Business by Learning from Enterprise Software Stories - Feb 2025, Ep 8, an Objective Panel Discussion
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59:06Send us a text The enterprise technology landscape is heating up with a wave of strategic acquisitions and bold AI investments signaling a new era of innovation and consolidation. Lenovo’s move to acquire Infinidat strengthens its foothold in enterprise storage, while CDP consolidation accelerates as Rokt absorbs mParticle, tightening the data ecos…
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WBSP744: Grow Your Business by Learning the Top 10 Make-to-stock Manufacturing ERP Systems in 2025 w/ Sam Gupta
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18:41Send us a text Make to Stock (MTS) manufacturers may span diverse industries, but their ERP needs often align around the essentials: accurate demand forecasting, efficient inventory management, and resilient supply chain operations. With production driven by forecasts rather than confirmed orders, the stakes for planning precision are high—making t…
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WBSP743: Grow Your Business by Learning from Enterprise Software Stories - Feb 2025, Ep 7, an Objective Panel Discussion
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56:25Send us a text The enterprise tech space is buzzing with momentum as AI-driven innovation, strategic acquisitions, and infrastructure investments redefine the competitive landscape. From Qbiq’s $16M raise to automate architectural design to Vasco’s funding to optimize startup revenue trajectories with AI, it’s clear that intelligent automation is n…
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WBSP742: Grow Your Business by Learning Chris' Research on the Value Analyst Firms Offer for Startups w/ Chris Holscher
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56:55Send us a text Startups and scaleups often sprint toward innovation, laser-focused on building game-changing products—but in the rush, many forget that visibility is just as critical as viability. While founders perfect their pitch decks and chase product-market fit, they often underestimate the power of analyst firms. These aren’t just report writ…
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WBSP741: Grow Your Business by Learning the Top 10 Make-to-order Manufacturing ERP Systems in 2025 w/ Sam Gupta
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21:38Send us a text Make-to-Order (MTO) industries operate on the principle that production begins only after a confirmed customer order, demanding ERP systems that can gracefully handle variability, non-standard workflows, and high-precision job tracking. From custom fabrication to complex project-based builds, the ERP platforms featured in our list ha…
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WBSP740: Grow Your Business by Learning How Modern, AI-ready ERPs Subtly Steer Vendors Toward Success w/ Jon Reed
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1:02:12Send us a text ERP implementation has come a long way from the days of consultant armies and 15-to-1 service ratios—today, it’s more about smart AI-human collaboration than brute-force deployment. As Jon Reed points out in his cloud ERP article, the real transformation isn’t in the flashy go-live moment, but in the gradual, AI-assisted journey to m…
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Nicholas Johnston on transforming ECC’s Software for UK Universities
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37:32In this episode, Rich is joined by Nicholas Johnston, Chief Executive of the Educational Competencies Consortium (ECC). Nicholas shares ECC’s transformation journey—from a niche not-for-profit grappling with legacy systems to launching a modern, secure, cloud-based solution supporting over 130 UK institutions. Together, they explore the challenges …
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WBSP739: Grow Your Business by Understanding Freshsales' Capabilities, an Objective Panel Discussion
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54:57Send us a text Blending IT Service Management (ITSM) with Customer Experience (CX) might raise eyebrows—kind of like pineapple on pizza—but for some businesses, it's the perfect combo. In industries where support teams double as customer-facing heroes, separating internal service workflows from external customer engagement creates more chaos than c…
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WBSP738: Grow Your Business by Learning the Top 10 Food & Beverage ERP Systems in 2025 w/ Sam Gupta
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22:01Send us a text Selecting the right ERP system for the food and beverage (F&B) industry demands more than a surface-level comparison—it requires a deep dive into the unique operational and regulatory challenges that shape each business model within this sector. From raw ingredient sourcing to last-mile delivery, F&B companies must navigate strict tr…
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WBSP737: Grow Your Business by Understanding Marketo’s Capabilities, an Objective Panel Discussion
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52:26Send us a text In a world where every software platform claims to do marketing automation, the line between true orchestration and glorified batch-and-blast gets blurry fast. Enterprise marketers, in particular, need more than bolt-on features—they need a unified engine that can keep cross-channel journeys seamless, scalable, and, ideally, sanity-p…
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WBSP736: Grow Your Business by Learning from Enterprise Software Stories - Feb 2025, Ep 6, an Objective Panel Discussion
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1:02:18Send us a text The tech landscape is rapidly evolving as major players and emerging startups alike double down on AI-driven innovation and infrastructure transformation. Qlik’s acquisition of Upsolver enhances real-time data ingestion for Apache Iceberg, while Epicor’s new Prism Vertical AI Agents are reimagining how frontline workers interact with…
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WBSP735: Grow Your Business by Learning the Top 10 ERP Systems for Service-centric Industries in 2025 w/ Sam Gupta
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31:27Send us a text Evaluating ERP systems through the lens of service-centric versus product-centric industries is essential, as service-based businesses face a unique set of challenges that demand greater flexibility and configurability. Unlike their product-focused counterparts that rely on standardized inventory and supply chain modules, service org…
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WBSP734: Grow Your Business by Learning about the Phase 0 Planning for SAP ECC w/ Sana Asher
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48:32Send us a text The transformation and Phase 0 planning for SAP ECC are pivotal in setting the stage for a smooth transition to a more agile and future-ready ERP environment. This initial phase focuses on a comprehensive assessment of the existing system landscape, uncovering opportunities for business process enhancements, and crafting a clear stra…
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Thinking Out Loud: David’s Journey into Transparent AI for Finance
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37:10In this episode of Software Beats Business, Rich sits down with David Glennie, CEO of Voodoo Park, to unpack his journey from a creative background in acting and music to founding a company that’s redefining AI’s role in the financial sector. Together, they explore the challenges of building a transparent AI platform that empowers financial institu…
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WBSP733: Grow Your Business by Understanding Personio's Capabilities, an Objective Panel Discussion
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55:45Send us a text Despite rumors of SaaS’s decline, numerous SaaS companies boasting billion-dollar valuations continue to push innovation, particularly in Payroll and Human Capital Management (HCM). Yet, a paradox emerges as some of these firms, after initially delivering advanced HR features, have rolled back functionality, leaving users disappointe…
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WBSP732: Grow Your Business by Learning the Top 10 ERP Systems for Product-centric Industries in 2025 w/ Sam Gupta
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24:12Send us a text ERP systems designed for product-centric industries stand out by offering deep, purpose-built capabilities in critical areas such as bill of materials management, shop floor control, warehouse operations, and vendor collaboration. Unlike service-oriented ERPs, which may offer only basic support for procurement or inventory, these pla…
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WBSP731: Grow Your Business by Learning Current Market Trends in the AI Space w/ Hyoun Park
50:15
50:15
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50:15Send us a text The AI-driven enterprise software landscape is undergoing rapid transformation, shaped by diverging stakeholder priorities and the evolving demands of real-world applications. While analysts focused on R&D highlight the potential of cutting-edge innovations, those examining implementation underscore the need for usability and measura…
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WBSP730: Grow Your Business by Learning from Enterprise Software Stories - Feb 2025, Ep 5, an Objective Panel Discussion
52:52
52:52
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52:52Send us a text The enterprise technology space is buzzing with bold moves and fresh innovations as major players double down on AI, unified commerce, and real-time data capabilities. Salesforce is making headlines with its planned launch of AI agents and a cloud-based POS for retailers, even as its CEO, Marc Benioff, critiques Microsoft Copilot as …
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WBSP729: Grow Your Business by Learning the Top 10 Real-time Transportation Visibility Platforms in 2025 w/ Sam Gupta
20:43
20:43
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20:43Send us a text A major trend shaping the Real-Time Transportation Visibility Platform landscape is the significant variation in platform scope and geographic coverage. While some platforms excel in specific transportation modes—such as ocean freight or truckload—they often fall short in delivering comprehensive insights due to limited modal support…
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