Shannon Waller, author of The Team Success Handbook, has been the entrepreneurial team expert at Strategic Coach® since 1995. Shannon Waller’s Team Success podcasts are a series of insights around teamwork and success that she’s gained from working with entrepreneurs.
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The Hidden Cost Of Guilt In Leadership: How To Break Free And Thrive
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Do you take the time to acknowledge your team’s contributions, or do you overlook their strengths? In this episode, Shannon Waller explores the transformative power of genuine praise in the workplace. Discover how effective recognition can improve team morale, fuel innovation, and drive overall success in your business. Download Episode Transcript …
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The Value Of Praise: How Acknowledgment Fuels Success
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Do you take the time to acknowledge your team’s contributions, or do you overlook their strengths? In this episode, Shannon Waller explores the transformative power of genuine praise in the workplace. Discover how effective recognition can improve team morale, fuel innovation, and drive overall success in your business. Download Episode Transcript …
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Have you ever noticed that the word “busy” is often used as an excuse and stops further action and progress? In this episode, Shannon Waller tackles this word that’s all too common in our vocabularies, yet is significantly unproductive. Join Shannon on this productive rant to discover why we should eliminate this word from our conversations and how…
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How To Transform Your Organization’s Success With The Unique Ability® Model
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Are you leveraging your entrepreneurial company’s unique advantage? In this episode, Shannon Waller reveals how, by getting your team to focus on activities where they have both superior skill and passion, you can ensure your business is always growing, always innovating, and always multiplying its success—and eliminate boredom and stagnation for g…
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Superpowered: Dismantling The Myths Of Hiring Assistants, with Steven Neuner and Ryan Cassin
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Are you overwhelmed by the daily grind, in a state of “suck,” with an overflowing inbox, double bookings, and a constant feeling of putting out fires? Ever thought about hiring an assistant but not convinced it’s worth the money, time, and effort to bring one on board? In this episode of Team Success, host Shannon Waller sits down with Steven Neune…
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Hiring For Entrepreneurial Success: Avoiding The Corporate Mindset Trap
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Are you inadvertently sabotaging your entrepreneurial company by hiring corporate talent? In this episode, Shannon Waller reveals the pitfalls of bringing corporate mindsets into entrepreneurial environments. Learn how to identify candidates with true entrepreneurial spirit, ask the right interview questions, and build a team that thrives on innova…
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The Power Of Openness: How Transparency Drives Team Success
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Are you an authentic leader? Do you find it easy or hard to be transparent with your team? In this episode, Shannon Waller discusses the power of authenticity and transparency in leadership. She shares practical strategies to build trust, engage your team, and create psychological safety so that everyone feels safe to express their ideas and take r…
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The Future Of Sales, with Steve Heroux
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In this episode, Shannon Waller and guest Steve Heroux discuss the importance of sales coaching and understanding Sales DNA profiles. Steve addresses the negative perceptions of sales and the challenges entrepreneurs face in hiring effective salespeople, and offers actionable insights to transform sales culture. Tune in for a fresh perspective on f…
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From Conflict To Courage, with Marlene Chism
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In this episode of Team Success, host Shannon Waller is thrilled to talk with special guest Marlene Chism, an expert on workplace drama and how to handle it effectively. Their long discussion is full of great communication and listening strategies to help you have that difficult discussion you’ve been avoiding. Shannon highly recommends all senior …
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Building Winning Global Teams, with Sunny Kaila
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In this episode, Shannon interviews IT By Design founder Sunny Kaila, who shares his inspiring journey from taxi driver to successful entrepreneur and offers insights on leveraging talent markets and expanding businesses internationally. Tune in to discover his proven strategies for multicultural collaboration, and learn how to access global talent…
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The Strategic Value Of Reinforcing Your Team’s Strengths
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Do you take the time to reinforce your team’s strengths, or do you simply take their strengths and talents for granted? In this episode, Shannon Waller explains the benefits of reinforcing team strengths rather than fixing weaknesses. Learn why this counterintuitive approach can boost morale, productivity, and even your bottom line. Download Episod…
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7 Strategies For How To Work Effectively With Your EA
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Are you looking to maximize your teamwork with your executive assistant? In this episode, Shannon Waller dives deep into the key strategies for a successful strategic partnership. From finding the right person to implementing daily habits and strategic planning meetings, you’ll discover how to triple your productivity effortlessly and elevate your …
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What Happens When Your Talented Team Lacks Direction?
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Do you feel as though you have a really talented team but that not everyone is aligned on the direction you’re going? In this episode, Shannon Waller describes how a lack of leadership can be undoing your team’s potential. By the end, you’ll learn practical strategies to ensure that everyone is on the same page, working toward a common goal. Downlo…
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How Profiles Build Trust And Improve Teamwork
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Ready to level up your teamwork? In this episode of Team Success, Shannon dives deep into her love for profiles and assessments like Kolbe and PRINT and how she uses them to understand team members better. She explains how profiles help build trust, provide a road map for effective teamwork, and streamline the process of getting to know team member…
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“Staff,” “Employees,” Or “Team Members”: Why Language Matters
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Are you struggling with a lack of alert, curious, responsive, and resourceful people in your business? Here, Shannon Waller takes a look at the frequently overlooked importance of the language you use when talking about the people operating in your business. By shifting your mindset regarding this one term, you can unlock the full potential of your…
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How A Strategic Support Partner Can Change Your Life, with Nicole Pitcher
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On this special episode of Team Success, Shannon Waller is joined by her dear friend and former colleague Nicole Pitcher, a Strategy and Planning Support Partner who played a pivotal role in Shannon’s professional development and contributed to her legendary approach to teamwork. They discuss how, while working at Strategic Coach®, Nicole transform…
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Stuck In The Perfection Gap? Try Leading From “The Gain”
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Raise your hand if you’re a perfectionist. Do you often find yourself focusing on what’s not working and feeling constantly frustrated? When your team checks in with you on a project they’re working on, do you tend to focus on the parts that need to be fixed? The parts that aren’t completed yet? “What about X, Y, and Z?” In this episode of Team Suc…
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Behind The Scenes: The Key To Creating First-Class Client Experiences
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Before important client meetings, are you and your team running around handling last-minute logistics? How prepared does your team feel going into the meeting? In this episode, Shannon Waller discusses the value of bookending client meetings with clearings and debriefs to elevate the overall experience for clients and team members. Here’s the why a…
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How would you like to learn a strategy for improving creativity, connection, and collaboration within your team that’s as simple as saying the word “yes”? In this episode, Shannon Waller explains how graciously saying yes to your team members’ ideas is an easy yet powerful way to foster deeper conversations and collective problem solving, and dives…
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The Excellent Trap: The Danger Of Not Letting Go
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In this episode, Shannon Waller talks about the dangers of the “Excellent Trap.” Are there activities you have superior skills but no passion for? Are you bored with them but resisting having someone else take them on? Let Shannon convince you why you should let go of these “Excellent,” but not “Unique Ability,” activities. Shannon has useful advic…
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Daring To Build An Intentional Culture, with Mark O’Donnell, Kelly Knight, and CJ DuBe’
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Looking for ways to improve your team’s performance and create a positive work environment? In this episode of the Team Success podcast, host Shannon Waller interviews entrepreneurs Mark O’Donnell, Kelly Knight, and CJ DuBe’ about their new book, People: Dare to Build an Intentional Culture, which focuses on the importance of creating an intentiona…
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Ever been micromanaged? Doesn’t feel great, right? And it’s easy to react emotionally to it. But why is your entrepreneur or team leader micromanaging? It’s likely not because they don’t trust you. In this episode of Team Success, host Shannon Waller breaks down why leaders micromanage, then coaches team members through an effective strategy to sol…
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A Conversation With Kathy Kolbe: Conative Intelligence & The Importance of Caring First
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Do you know what makes a good leader? The answer might surprise you! In this episode of the Team Success podcast, renowned thought leader Kathy Kolbe, founder of the Kolbe Index, joins Shannon Waller to delve into the realm of conative intelligence. The pair explore the impact of emotional leadership, the limitations of cognitive intelligence, and …
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A Goal-Setting Team Is A Self-Managing Team
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Are your team members growth oriented? How do you foster that mindset in your company? Today, Shannon Waller breaks down the January Strategic Coach® team meeting in which each of the 100+ team members thought through their personal growth and contributions for the upcoming year. How did it work, and how does that investment translate to the succes…
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From Boasting To Celebrating: How To Shift Your Mindset For Success
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Have you ever wondered how to transform your experiences into opportunities for future growth? Discover the power of celebrating wins in this episode of the Team Success podcast. Join Shannon Waller as she delves into the important difference between boasting and celebrating achievements and learn how sharing wins with team members not only fosters…
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