أفضل بودكاسات IDD (2025)

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Ep. 48 - Fixing Leadership Blind Spots that Hurt IDD Teams w/ NLC 41:55

1d ago41:55

41:55

What blind spots keep leaders from building thriving teams? In this insightful follow-up conversation with Dr. Caitlin Bailey and Kristen Loomis Greenidge, co-directors of the National Leadership Consortium on Developmental Disabilities, we explore the hidden assumptions that quietly undermine leaders. You’ll hear how blind spots can stall growth, …

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Episode 1: Project Director Jenn McDonough 17:35

7d ago17:35

17:35

On this episode, we talk with Project Director Jenn McDonough about what the RRTC on IDD project is, how it started, and where it's going from here. Jenn gives us an overview of the funding and of the five research studies that comprise the project.بقلم VCU-RRTC

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Ep. 47 - The Leadership Aha Moments That Change Everything - w/ Nat'l Leadership Consortium 41:10

9d ago41:10

41:10

What makes a leader truly grow? In this powerful conversation with Dr. Caitlin Bailey and Kristen Loomis Greenidge, co-directors of the National Leadership Consortium on Developmental Disabilities, we explore the aha moments that transform leaders—sometimes bringing them to tears. You’ll hear why DSPs don’t leave because of the people they serve, b…

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Ep. 46 - Better Client Outcomes: Autism and IDD Leadership Fixes w/ Dr. Peter Gerhardt 38:25

16d ago38:25

38:25

What does it take to lead in Autism and IDD services without burning out—or burning bridges? Dr. Peter Gerhardt shares surprising lessons on adapting your leadership style, keeping your team motivated, and making the work deeply meaningful for those you serve. Learn more: https://www.makeitmeaningful.info/home Ready to level up your team's leadersh…

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Ep. 45 - "Don't believe your own press" & more leadership lessons w/ Dr. Peter Gerhardt 34:07

23d ago34:07

34:07

In the field of human services, the needs are vast and the mission is clear. But when leaders are pulled in a thousand different directions, it's easy to feel stressed by the competing demands on every side. In this episode, Dr. Peter Gerhardt breaks through the complexity with simple yet profound words of wisdom from his renowned career in leaders…

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Ep. 44 - Turning Organizational Values Into Daily Actions w/ Dr. Syard Evans 38:50

30d ago38:50

38:50

It’s one thing to have values on the wall—it’s another to see them come to life in day-to-day decisions, especially on the frontlines. In this episode, Dr. Syard Evans returns to share how her team at Arkansas Support Network builds real values alignment across the organization—not through posters, but through clarity, consistency, and trust. She g…

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Ep. 43 - Leveraging AI in human services w/ Dr. Syard Evans of Arkansas Support Network 57:36

1M ago57:36

57:36

How can AI help your organization provide values-based, person-centered care? And what are the risks and benefits? In this episode, Dr. Syard Evans shares what is already happening at her organization—how they have developed an AI tool that moves them even further toward their innovative approach to providing care. And she gives examples of how oth…

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Ep. 42 - Tackling staff turnover w/ Dr. Dennis Reid 22:03

1M ago22:03

22:03

Is this a "good idea" or something that will actually move the needle when it comes to reducing staff turnover? This is Part 2 of my conversation with Dr. Dennis Reid, and in it he unpacks practical steps to take at your organization to most effectively decide how to address staff turnover. We all know that staff retention is a complex issue and it…

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Ep. 41 - Supervisor training that actually works w/ Dr. Dennis Reid 37:37

2M ago37:37

37:37

In Part 1 of this powerful interview, Dr. Dennis Reid—renowned author of The Supervisor’s Guidebook—shares how to train supervisors effectively, what to do if a supervisor is struggling, and how to start developing future leaders from your DSP team. If you want to improve staff performance, reduce drama, and build stronger supervisors, this episode…

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Ep. 40 - From "too many vacancies" to "fully staffed" - How to recruit more DSPs 18:20

2M ago18:20

18:20

The problem isn't the people. It's the process. Fix your recruiting process and your vacancies will drop. This episode offers 12 simple changes that make a huge difference in improving your hiring funnel. And if you want a blank Hiring Funnel Worksheet to help you in that process, get yours at iddleader.com/funnel. Ready to level up your team's lea…

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Ep. 39 - How to recruit more DSPs and reduce your job vacancies 15:07

2M ago15:07

15:07

If you're at all involved in the hiring process of Direct Support Professionals (or you oversee the people who do), then this episode is for you! Drop your agency's job vacancy rate and stop burning through overtime costs. Leverage the power of behavior science to stop getting ghosted on interviews, to keep your best candidates engaged, and to stop…

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Ep. 38 - 3 Secrets to Increase your Staff Retention 16:18

2M ago16:18

16:18

Tired of the revolving door of staff? Consider these three secrets to increase your staff retention--and the quality of services you provide. Ready to level up your team's leadership? I've got a free playbook for you: The Turnover Fix Playbook: 4 Simple Supervisor Habits that Reduce DSP Turnover Fast. Get your free copy at www.iddleader.com/supervi…

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Ep. 37 - Hired an underperformer: fire them or change them? 13:19

3M ago13:19

13:19

Anyone involved in management knows the painful decision: "Can this underperforming team member be changed or do I need to let them go?" This episode breaks down the behavioral science of why this dynamic often drags on for too long at IDD agencies (and at many other businesses) and how to quickly implement a system that makes it clear when to help…

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Ep. 36 - Stop staff burnout before it starts 12:35

3M ago12:35

12:35

Too often, mission-driven organizations end up driving their people into burnout. We've all seen it--but how can you burnout-proof your workforce? In this episode, Nate breaks down the behavioral science of burnout and provides three easy next steps to stop it at your organization. Ready to level up your team's leadership? I've got a free playbook …

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Ep. 35 - The 3-sentence script for any tough employee conversation 13:07

3M ago13:07

13:07

Sweaty palms and a knot in your stomach? Or a raised voice and regrets later? Whatever your 'style' of handling tough conversations with employees, you can benefit from a clear, 3-sentence script that will help guide you through these uncomfortable moments. In this episode, Nate breaks down the science behind tough conversations with employees and …

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Ep. 34 - Work/life balance for leaders? From pipe dream to reality 15:24

3M ago15:24

15:24

Many human services leaders struggle with finding the right balance between work and the rest of life. It's a demanding, heart-and-soul line of work that lends itself to frequent crises which can happen at all hours. And yet, neglecting to promote (or protect) work/life balance for yourself or your staff is a recipe for burnout... and for perpetuat…

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Ep. 33 - What Happens When You Invest in Your People? w/ Core Services 41:42

4M ago41:42

41:42

If you've ever wondered about the long-term impact of investing in your staff, Core Services has been innovative and unrelenting in their efforts... And they are getting a huge return on investment! Executive director Nick Filarelli explains why Core Services "bares their soul" on their website, how they dropped to an astoundingly low vacancy rate,…

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Ep. 32 - Improve team performance in 15 minutes a day 19:03

4M ago19:03

19:03

What if I told you that a zero-dollar, 15-minute strategy could transform your team? Would you believe me? If your frontline supervisors (or you) are constantly putting out fires, can't get your team to take initiative, or are the last to know when something's going wrong--this episode is for you. In it, Nate will unpack the art and science of a st…

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Ep. 31 - Why most supervisors struggle (and how to change that) 15:45

4M ago15:45

15:45

When someone gets promoted to supervisor, it's usually because they had great performance, not necessarily because they had great people skills. Sure, if they have been providing direct support, they will be good at that aspect of people skills, but what about providing feedback, addressing concerns, and asking questions to reduce team drama? It's …

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Ep. 30 - Please Don’t Go: How to Retain Employees (and Supervisors) on the Verge of Quitting 19:25

4M ago19:25

19:25

Sometimes, you know they're on the verge. But, is there a way to win them back?? Good news--the answer is yes! In this episode, Nate will discuss who's worth trying to save, a simple step-by-step process to win them back, and how to proactively build an experience that people don't want to leave. Plus, it covers common stuck spots and how to overco…

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Ep. 29 - Fix the employee experience: 5 small changes with big results 15:53

4M ago15:53

15:53

When we’re experiencing BIG challenges from high staff turnover, we’re tempted to launch BIG initiatives to solve it. “Let’s add a huge retention bonus!” or “Let’s double-down on DSP Appreciation Week!” Often, these big efforts fall flat. Truth is, the employee experience isn’t fixed in big initiatives–it’s fixed in the day-to-day experience for yo…

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Ep. 28 - Staff empowerment elevates retention w/ DSP Council from Welcome House 35:58

5M ago35:58

35:58

What does it look like when "employee empowerment" goes beyond corporate catchphrase and actually helps to shape the culture of an organization? In today’s episode, DSP Council members from Ohio-based Welcome House describe how their agency has launched an initiative that has impacted them personally and professionally. If you've wondered how to mo…

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Ep. 27 - No Good Options? Tough Staffing Decisions for Leaders 26:44

5M ago26:44

26:44

Sometimes leaders are caught between a rock and a hard place. Would you rather promote an employee who isn't quite ready or roll the dice and try to hire from outside? Would you rather take your time onboarding new hires until they're fully ready or bring faster relief to your already-stretched-thin staff? If you are wrestling with tough staffing d…

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Ep. 26 - Turnaround staff turnover in 60 days 12:27

5M ago12:27

12:27

What if you only had 60 days to turnaround the high employee turnover at your organization... Could you do it? Where would you start? In this episode, Nate provides 3 strategies to see fast results with lowering your turnover, and no it does not involve retention bonuses or better benefits. Although it takes a little while to see the full impact of…

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Ep. 25 - Person-centered care for staff: the secret to a less stressful workforce 17:59

5M ago17:59

17:59

In the IDD field, we talk a lot about person-centered care for the people we serve—but what happens when we use that same philosophy for our staff? Does it work without making our workforce self-serving? Can it apply to every level within our organization? In this episode, Nate breaks down how to apply a person-centered approach to your employees a…

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Ep. 24 - How one provider transformed their onboarding - Interview w/ leaders from VTC 38:09

6M ago38:09

38:09

Want your new hires to have a great onboarding experience? Yeah, that's one thing. But actually pulling it off? That another thing, entirely. In today's interview episode, Nate talks with Scott Burtsfield, Amy Schultz, and Jodi Freitag from Vocational Training Center in Fargo, ND about the incredible results they have seen from their onboarding pro…

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Ep. 23 - Turn around a struggling team with data. It sounds crazy, but... 17:13

6M ago17:13

17:13

High turnover (or low-performing) teams are usually struggling with data--either they aren't completing it properly or they're doing it but the results look bad. So how could data help fix things? Most data is outcome data. It's a lagging measure. But when you implement leading measure data, you suddenly help the team see what actions they need to …

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Ep. 22 - Five Things Toxic Organizations Say to Staff (And How to Fix Them) 25:12

6M ago25:12

25:12

Is your organization toxic? And if so, what can you do about it? In this episode that speaks to both direct support professionals and the leaders of human services agencies, Nate describes how if broken systems go unchecked, or known problems don’t get addressed… things can get bad. And he unpacks clear action steps you can take to make things bett…

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Ep. 21 - Staff retention at a new organization w/ Julie Bisi 34:01

6M ago34:01

34:01

How do you overcome staff retention challenges if you're a leader at a new or smaller human services organization? In this episode, Julie Bisi, founder of Artemis Supports, shares her insights and experience--including several innovative strategies she uses to increase staff retention. To learn more about Artemis or to contact Julie, go to artemiss…

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Ep. 20 - Three Easy Employee Retention Strategies 23:04

7M ago23:04

23:04

Stop the feeling of overwhelm. Employee retention doesn't have to be soooooo hard. Yes, there are many factors involved, but fundamentally, it is all about making a positive employee experience for everyone in your organization. And in this episode Nate shares three tried and true strategies that will help you retain more staff so that you and your…

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Ep. 19 - Give frontline supervisors more skills, not more trainings 17:59

7M ago17:59

17:59

It's no secret: successful frontline supervisors are essential for your organization's success. And to be successful, they not only need the ability to do the frontline care but they also need to be able to MANAGE PEOPLE. Unfortunately, when situations arise in which frontline supervisors are struggling to manage their direct reports, they often ar…

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Ep. 18 - Stop doing staff retention initiatives - Instead, build a culture 26:12

7M ago26:12

26:12

Stop *doing* DSP retention initiatives and instead build a culture. It's easy to slap another initiative on it rather than intentionally designing a workplace that staff love. But don't worry! In this episode Nate breaks down the Six Pillars of Staff Retention and gives you practical next steps to help build a retention-focused culture at your orga…

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Ep. 17 - Resources to help you fight staff turnover 22:44

7M ago22:44

22:44

You and your organization are not alone in the fight against DSP turnover. In today’s episode, Nate talks about a number of different organizations and outside resources that are working to stabilize and strengthen the workforce. Here are the links to the organizations he discusses: CQL - Articles highlighting organizations that are supporting thei…

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Ep. 14 - Transform the DSP employee experience with 1 simple method 19:21

8M ago19:21

19:21

"No employee cares about your organization until they know your organization cares about them." And how can you show them? Always have an answer to the most important question that every employee is asking, "What's in it for me?" In this episode, Nate describes how to leverage your answers this question so that your DSPs love their jobs, put forth …

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Ep. 13 - Common pitfalls with performance-based incentives (and how to avoid them) 23:37

8M ago23:37

23:37

Ready to level up your team's leadership? I've got a free playbook for you: The Turnover Fix Playbook: 4 Simple Supervisor Habits that Reduce DSP Turnover Fast. Get your free copy at www.iddleader.com/supervisorبقلم Nate Beers

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Ep. 12 - How NOT to increase staff retention at the holidays 6:52

8M ago6:52

6:52

Wondering how NOT to boost your DSP retention rate? Tired of all the holiday cheer? In this short mashup episode, Nate empowers your inner Grinch with 7 tried and true strategies to make sure you DON’T increase retention, but instead that you keep your turnover rate high. Unlike other episodes, this one definitely won’t help your organization win… …

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Ep. 11 - How to stop the next 100 fires before they start 25:24

9M ago25:24

25:24

When every supervisor in your agency conducts monthly "High Impact Supervisions", the effects are game-changing. Fewer fires, less burnout, higher retention. But it's one thing for you, as a leader, to understand this... and it's another thing to implement it across your organization. In this episode, Nate defines High Impact Supervisions and share…

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Ep. 10 - The real costs of DSP turnover 15:15

9M ago15:15

15:15

DSP turnover is costing IDD Providers like you a whole lot of money. But what is the real cost of DSP turnover? It extends far beyond the staggering financial costs and affects team morale and program sustainability. Even more than that, it leads to invaluable opportunities that are passed up due to staffing shortages. In this episode Nate explores…

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Ep. 9 - The #1 barrier to increasing your staff retention 19:46

9M ago19:46

19:46

Honestly, I was kind of surprised by this one, but then it all made sense. It will probably surprise you, too! When I first started helping with staff retention, I guessed the burnout rate or the wages would be the biggest barrier. And these things matter (a lot) but then I discovered an even more fundamental issue at the organizational level that …

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Ep. 8 - Addressing Performance Issues 22:38

9M ago22:38

22:38

Imagine addressing performance issues without all the stress. And imagine not having to bring up the same issue over and over again. Sound like a pipe dream? It doesn’t have to be. This episode provides practical tools for leaders to deal with this challenge constructively to create win-wins for everyone involved. Ready to level up your team's lead…

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Ep. 7 - Stop losing staff: Top 5 changes you can make 21:27

10M ago21:27

21:27

There are hundreds of reasons your staff leave, right? Maybe so. But recent research on voluntary job “leavers” has identified the top 5 areas organizations could have addressed that would have kept these staff. In this episode, Nate offers actionable insights on how to change each of these areas in order to strengthen your organization and retain …

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Ep. 6 - Three ways to avoid the pitfalls of the struggling new supervisor 19:53

10M ago19:53

19:53

Maybe you've been there before. "She was such a good DSP but now that she's a supervisor, she's really struggling... Now what!?" If so, you're not alone. And while the specifics of that situation may have a fairly straightforward solution, it begs the question, how did we get here in the first place? The all-too-common challenge of the struggling n…

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Ep. 5 - Why didn't your staff retention initiative work? And what works instead? 22:46

10M ago22:46

22:46

It's such a sinking feeling to put all this time and effort (and expense) into a staff retention initiative only to have it... drum roll... fail to actually increase staff retention. But the good news is that the story doesn't end there. In this episode, Nate discusses how to create initiatives that WORK, and how to identify the key factors in dete…

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Ep. 4 - Are your DSPs about to "break up" with your agency? Your onboarding says a lot 19:55

10M ago19:55

19:55

Truth is, DSP retention can never really be about "retaining" staff. That just means they didn't leave. The true goal of DSP retention is always about building a workplace that your staff love, so that they actually WANT to come to work each day. And it all begins with onboarding and orientation... Change your organization's paradigm and you will c…

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Ep. 3 - Is this strategy the silver bullet of DSP retention? Not quite, but almost 23:31

11M ago23:31

23:31

High impact supervisions are more crucial than many providers realize in creating a culture that fosters DSP retention. In this episode, you will hear the three key qualities of a high-impact supervision and how you--and the supervisors in your organization--can leverage the seemingly mundane task of meeting with staff into something that makes peo…

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Ep. 2 - Start here: The first steps to reduce turnover 21:37

11M ago21:37

21:37

Maybe you've already tried increasing the DSP appreciation budget or added some extra benefits. Maybe you've been chalking up a high turnover rate to the job market and reimbursement rates. Maybe you've been trying hard NOT to look too closely at your turnover rate because, frankly, it's just so discouraging. Whatever your backstory, this episode g…

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Ep. 1 - What's it really like? How the employee experience can make or break your staff retention 14:59

11M ago14:59

14:59

What's it really like for the DSPs who work at your organization? Nearly every IDD Provider is focused on providing person-centered care, but have you considered the "employee experience" and are you in touch with what it looks like to make it better for your staff? This episode gives practical input on how to leverage the employee experience so th…

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12. Terry Floyd - Part 2 23:31

1+ y ago23:31

23:31

12 year old Terry Floyd played a blinder of a game in his Saturday afternoon footy match on June 28th, 1975 in his home town of Maryborough. He then visited a mate in a nearby town to play Monopoly, but Terry never made it home. Terry’s family had no answers for 25 years, until they approached Ron Iddles to help. Ron reopened the investigation and …

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11. Terry Floyd - Part 1 20:33

1+ y ago20:33

20:33

12 year old Terry Floyd played a blinder of a game in his Saturday afternoon footy match on June 28th, 1975 in his home town of Maryborough. He then visited a mate in a nearby town to play Monopoly, but Terry never made it home. Terry’s family had no answers for 25 years, until they approached Ron Iddles to help. Ron reopened the investigation and …

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10. Gina Rossato - Part 2 15:39

1+ y ago15:39

15:39

Gina Rossato’s naked body was found dumped in a ravine in August 1982. Her throat was cut and she’d been beaten with a belt. She’d gone missing the day before after catching a cab home from work in the early hours. This was one of Ron Iddles’ earliest homicide cases and forty years later, it remains unsolved. Ron has identified several suspects and…

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