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Welcome to the No Hesitations Podcast, the show where restaurant leaders learn tools, tactics and habits from the world's greatest operators. Your host, Christin Marvin, of Solutions by Christin. With over two decades of extensive experience in hospitality leadership, Christin Marvin has successfully managed a diverse range of concepts, encompassing fine dining and high-volume brunch. She has now established her own coaching and consulting firm, collaborating with organizations to accelerate ...
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Don't be that business owner left scratching your head, wondering why your industry colleague got $400,000 and you didn't when the Employee Retention Tax Credit fully sunsets in 2024. In this limited focus, ERC Masterclass, listen as tax attorney and ERC specialist, Travis Watkins, bust through the rumors and the complexity of the ERC, so you can get to that free $26,000 per employee you kept during the pandemic and beyond, before the program is gone forever.
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The NextGen Work Culture podcast helps managers and HR professionals support working parents to recruit and retain the best people. Join host Kortney Ross as she interviews experts and provides insights into the struggles that working parents face in the workplace. Learn how your business can become a place where parents feel included, supported, and valued. Being a family-friendly business isn't just a "nice-to-have" anymore. For the Next Generation of work, it is critical.
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I have 3 questions for you: Does your restaurant’s training program only come in 1 language? Is your training program out of date? Are you paying for an LMS that has too many bells and whistles you are not using? If you are shaking your head to any or all of these questions, we are about to blow your mind! Transform your team and enhance your resta…
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Accommodating the needs of each individual employee can be a daunting task for managers. In this solo episode, I share several accommodation ideas and things to consider for the pregnant employees on your team. Download the pdf guide with these ideas at: kortneyross.com/ideasforpregnantemployees Connect with us at: RossLearningSolutions.com LinkedI…
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Are you a restaurant leader who loves to geek out on self awareness assessments? If so, stick around as I offer a leadership development resource that focuses on your strengths, rather than your weaknesses. Today, I am going to: highlight the book Strenghtsfinder share 5 of the 34 strengths outlined in the book give you tips on how you can implemen…
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If you are suffering from anxiety, depression, addiction or chronic pain and looking for a customized treatment plan, I’ve got a solution for you on this episode. From the high-octane environment of a restaurant to the hushed tones of a healing space, my journey has been nothing short of miraculous. Discover the unexpected pathways to wellness as D…
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Most U.S. employers need to comply with the Pregnant Workers Fairness Act (PWFA) and PUMP Act laws. But, these relatively recent laws can be a bit difficult to understand. In this episode, Kortney sits down with Jessica Craft, an attorney focused on employment law at Littler. Together, they explore two pivotal pieces of legislation shaping the land…
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If you are a restaurant owner or operator looking to increase sales or enhance your beverage program, listen up. Today, I am interviewing an owner and producer of one of the most explosive beverage trends for 2024, non alcoholic cocktails. Unlock the secret to enticing your guests with the allure of a perfectly crafted non-alcoholic cocktail. Join …
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In this episode of NextGen Work Culture, host Kortney Ross dives into the crucial topic of sleep with Nicole Ratcliffe, a sleep specialist from the UK. Nicole shares her personal journey of becoming passionate about sleep after experiencing the challenges of sleep deprivation with her own children. The conversation delves into the profound impact o…
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If you're a restaurant owner seeking clarity and a strategic approach to enhance your restaurant's marketing, this episode is for you. Unlock the secrets of restaurant marketing success as we sit down with Chip Klose, the brains behind the book 'Restaurant Marketing Mindset.' We discuss the real definition of marketing, how 80% of marketing happens…
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In this episode, Kortney talks to Allison Whalen about paid parental leave. Allison is the founder of Parentaly, a company that helps improve the parental leave experience for everyone: the expecting employee, their manager, peers, direct reports, and business leaders. Paid parental leave doesn't just benefit families, it's a game changer for busin…
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Are you a people pleaser? Is your people pleaser leadership style getting in the way of having tough conversations with your team or leading you to resent them? If so, tune into this episode. In today’s episode, I will teach you how: leading with a people pleaser mindset in the hospitality can help you be successful and hold you back give you 3 tip…
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This week, Anthony Franzese joined Kortney to share more about his role in supporting family health at Stork Club. As a new father, Anthony opens up about his own paternity leave. Then, we uncover the gaps that traditional health insurance often leaves wide open. We talk about how fertility treatments, adoption assistance, hormone therapy, and othe…
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Have you ever felt the pull to drop everything and chase your culinary dreams? Discover how Gloria Badilla's Chilttepica Salsa is not just a business, but a movement empowering communities. Gloria Badilla, the visionary founder of Chilttepica Salsa, did just that, and she's here to stir up some inspiration. As we slice into Gloria's story, we uncov…
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When family and work collide, the aftermath can echo across the nation. That's precisely what happened in the heart-wrenching case of Marissa and Kyte Baby. This short solo episode talks about the Kyte Baby controversy and the reality of parental leave policies in America. I talk through Marissa's ordeal with her premature baby's NICU stay, her emp…
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This episode isn't just a look into our sober life; it's a blueprint for anyone curious about how sobriety can cement a partnership and offer a renewed sense of purpose. Embarking on a sober journey isn't just about giving up a substance; it's about rediscovering life and love through a clear lens. Tyler and I open up about the raw and transformati…
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It's becoming more common for Dad to take on the majority of parenting responsibilities. In many households, he may even be the lead parent! In this episode, Kortney talks to Paul Sullivan about what it truly means to be a 'lead dad' in today's world. Paul shares his journey to becoming the Lead Dad in his household, balancing a journalism career w…
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Today, I am proud to share an episode with my friend, Adam Lamb. Chef Coach Adam Lamb has been a wonderful advocate and advisor for me in my new journey as an entrepreneur. He and I were planning on recording an episode on job satisfaction in the hospitality industry and then, as we do, we got into a deep conversation about our successes and challe…
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Exciting update! Playgrounds and Paychecks is now NextGen Work Culture! After two amazing seasons, I'm shifting the focus from the parents themselves to the leaders and decision-makers who have the power to shape the culture of their organizations. "NextGen Work Culture" is about empowering leaders to support working parents and create inclusive, f…
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Discover how to navigate themaze of parental leave programs with the help of Linzay Davis from The Park Consulting. In this discussion, Linzay shares not just the technicalities of state and federal protections but the emotional and financial impact these policies have on American families. We'll reveal how understanding and preparing for parental …
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If you are curious about getting sober but uncertain about what living a sober life would look like while working in the restaurant industry, then this episode is for you. Today, we are talking with Cliff Blauvelt, Denver restaurant owner about: his journey to sobriety how sobriety has impacted the success of his restaurant, Bodega how he has built…
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When Erin Helle unexpectedly traded her Army uniform for the round-the-clock duties of motherhood, she encountered a battlefield of a different kind. Tune in as Erin reflects on her journey of becoming a mother as a service member. The Army extended maternity leave just in time for her second child and her commanding officer was supportive. However…
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If you are a Chef or restauranteur that is curious about how to turn your restaurant into a well oiled machine, this episode for you. Today, we are talking with Simon Zatyrka, the Culinary Mechanic about: Transforming your restaurant into a streamlined operation Nurturing your team's growth through effective teaching How to go from burnout to entre…
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If you are a restaurant owner facing the challenge of building a successful business while staying true to your values, then stick around. In this episode, we unravel the art of building a prosperous business while: staying true to your values addressing industry pain points achieving a harmonious balance between business growth and personal fulfil…
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If you are a Tucson local restaurant owner looking to increase your sales by engaging more in your community, this episode is for you. Subscribe to my weekly newsletter for more leadership tips. https://www.solutionsbychristin.me/blog Shane Reiser, CEO and "Head Foodie of Tucson Foodie," joins me, Christin Marvin, to dish out his flavorful story be…
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Embark on a flavorful journey with us at the TenWest Festival, where Tucson's very own esteemed Janos Wilder, president of the City of Gastronomy, unravels the tapestry of local heritage and innovation at the table. Join Nick and I as we traverse the impact of Tucson's UNESCO City of Gastronomy title. Revel in stories of chef ambassadors taking reg…
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In this episode, I highlight the 3 steps to overcoming burnout, self awareness, setting boundaries and prioritizing self care. Have you ever felt the crushing weight of burnout, where every day feels like a marathon with no finish line in sight? I've been there, and in this episode, I, Christin Marvin, pull back the curtain on my own battle with bu…
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Ever find yourself stuck in a job that's just not cutting it? Ever felt the grip of self-doubt holding you back? You're not alone. Join me, your host Christin Marvin, as I sit down with the inspiring Tatiana Timmins, a lighthouse in the field of learning and organizational development. Tatiana opens up about her journey, shedding light on her evolu…
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Learn about leadership from the perspective of competitive sports. Brace yourself for a conversation that blends leadership, the beauty of competitive sports, and the essence of true camaraderie. We're joined by Andrew Mangan and Ryan Farrell, two ultimate Frisbee maestros who have managed to keep their 20-year-old friendship intact amidst their co…
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This is how leadership skills crafted in a bustling restaurant can seamlessly transfer into the real estate industry. Our guest, Nick Papantonakis, has done exactly that. After spending over a decade climbing the ranks at Snooze AM Eatery, Nick now takes his proven leadership acumen into a whole new realm, real estate. Hear him recount his journey …
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Here's what it takes to climb the ranks in the restaurant industry. Michael Seznec, Senior Vice President and partner of Boston-based Himmel Hospitality Group, is here to spill the secrets. From his humble beginnings washing pots, to now being a leader in the industry, Michael's deep-rooted passion for food and travel has led him on an exciting jou…
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This is an incredibly exciting episode for the show because I'm bringing you, the listener, inside the awesome world of coaching. Understanding coaching might be tricky if you've never tried it, so I thought, what better way to explore its impact than by giving you a firsthand look into the coaching experience. This style of episode is just the beg…
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Welcome to season two of Playgrounds and Paychecks, where we get up close and personal with the realities of parental leave. This episode unravels my own experiences of navigating through parental leave twice while teaching. I discuss my leave being unpaid time off, crafting substitute plans, dealing with Covid right after my first born, and more. …
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Jim Taylor Entrepreneur | Thought Leader | Restaurateur As the Founder and CEO of Benchmark Sixty Restaurant Services, Jim has worked alongside small, medium and large restaurant companies in North America and the UK in order to help them understand how new concepts like compartmentalized business productivity and employee workload are both measure…
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This week, we are honored to welcome TJ McReynolds to the podcast. TJ is driven by the opportunity to create meaningful and impactful relationships through community, sustainability, and education. I’d love to learn more about you, the listener. Complete this brief survey here. He is a converted life-long restaurant hospitality professional current…
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This bonus episode features an invigorating talk with Michael Perry, founder and CEO of Maple, a family tech startup that aims to revolutionize parenting and work-life balance. He shares his journey of serial entrepreneurship and how becoming a father shifted his focus towards family. We dive into his pioneering app, Maple, and explore how it helps…
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On this episode, Nick and I chat with Janos and Ben Wilder about the following: 1. Janos' Double James Beard Award Victory 2. Janos' Post-Pandemic Comeback Plan 3. Ben's Transition from the Kitchen to Desert Preservation Passion Chef Janos Wilder boasts an impressive culinary career, having earned 12 James Beard award nominations and clinched the p…
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Caught somewhere between the duties of parenting and caring for aging parents? You're not alone. Meet Christy Yates, a true guide for anyone navigating this challenging stage, popularly known as the 'sandwich generation'. Having walked this path herself, Christy draws from her personal journey and her expertise in supporting caregiving families to …
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In this solo episode Kortney summarizes the conversations from Season 1 and shares more insights about childcare struggles. We've had 5 fabulous conversations this season! We've discussed: Handling school and daycare logistics Difficulties finding summer care, especially for a child with special needs Challenges of balancing careers and caring for …
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