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In this edition of the eCW Podcast, we talk with David Uptagrafft, Director of Operations at Innova Primary Care. He discusses how eClinicalWorks® Population Health tools such as eBO® and the eClinicalWorks Chronic Care Management solution have helped Innova accurately track physician performance and outperform many larger organizations’ quality me…

In this episode of the Ecwid Ecommerce Show, meet Nicole Horowitz, Content Marketing Manager at Ecwid...and aspiring entrepreneur. Nicole has been writing a new Ecwid blog series, “How to Sell Online If You’re a Beginner”, where she shares her first-hand experience starting an online vintage clothing store, taking Ecwid out for a spin in the real w…

In our newest episode, we talk to Joe Valley, a Certified Mergers and Acquisitions Professional. After facilitating nearly 1⁄2 billion in exits, Joe has written the bestselling book "The EXITpreneur's Playbook" to help online business owners get the maximum value and best deal structure when they seek an exit. Tune in for Joe’s insights, and don't …

When entries in providers’ Progress Notes don’t match standard abbreviations in the medication database, uncoded allergies can arise. Such uncoded allergies will not trigger drug allergy alerts, which can lead to patient safety issues. eClinicalWorks has developed a mapping tool to automatically convert uncoded allergies to coded allergies, helping…

In this episode, our podcast host Rich flies solo to interview Alex Schupp of Denver Crowd, a digital marketing and website development agency. Alex and his team at Denver Crowd are a great example of an ecommerce/nonprofit partnership in action. Fundraising, collecting donations, raising awareness, and community communication are common needs for …

To mark National Health Center Week 2021, the eCW Podcast team met with three of the many hundreds of health centers we work with nationwide to learn more about their latest strategies. Our customers share how they are using our telehealth solution, healow TeleVisits™, along with other Patient Engagement tools to expand access to care and reduce no…

To mark National Health Center Week 2021, the eCW Podcast team met with three of the many hundreds of health centers we work with nationwide to learn more about their latest strategies. Our customers share how they are using our telehealth solution, healow TeleVisits™, along with other Patient Engagement tools to expand access to care and reduce no…

To mark National Health Center Week 2021, the eCW Podcast team met with three of the many hundreds of health centers we work with nationwide to learn more about their latest strategies. Our customers share how they are using our telehealth solution, healow TeleVisits™, along with other Patient Engagement tools to expand access to care and reduce no…

In this edition of the eCW Podcast, host Brian Saal and Marzia Fatima, from the Business Development and Enterprise Strategy Group at eClinicalWorks, explore key features of the eClinicalWorks EHR — including some innovations and several existing but sometimes overlooked tools. They focus on how these features can help medical practices of all size…

In our latest podcast, we talk to Ricardo Lasa, CEO of Kliken.com and an automated Google Shopping and Facebook Ads guru. Kliken provides automated Facebook Ads and Google Shopping from your Ecwid Control Panel. Ricardo shares what's coming for Google Shopping and Facebook Ads, and how you can get ready for the future now. Topics of discussion incl…

In the latest episode of the Ecwid E-commerce Show, hosts Jesse and Rich interview Pon Pandian Paulswamy, co-founder of TargetBay. Topics of discussion include: Using TargetBay to launch automation tools, initiate review requests, and promotion. The importance of review collection, not only for social proof but for organic growth in Google search a…

This edition of the eCW Podcast examines how better patient experiences and better patient outcomes are both the product of more effective use of Population Health solutions. When providers use these solutions for their patients with chronic conditions, those transitioning among care settings, and those in need of behavioral health services, the re…

In this episode of the Ecwid Ecommerce Show, hosts Jesse and Rich are joined by Chris Lavoie, the Technology Partner Manager at Gorgias.com The episode touches on the following: What helpdesk software is and how it differs from AI-chatbots. Omnichannel in customer service, and answering customer questions where they are. Using social media not only…

In this episode of The Ecwid Ecommerce Show, our hosts Jesse and Rich talk through everything you need to know about Ecwid's new Subscriptions Model. They explain how subscription clients can make you happy and successful. Here are some key takeaways: The value of your company is increased by having predictable, reliable, subscribers. The regularit…

New options such as visit-type charges, service authorization requests, and an option to designate no-show appointment charges are making the eClinicalWorks® billing software even better. This edition of the eCW Podcast explores all that and some tried-and-true options practices won’t want to overlook.…

Following up on your patients’ referrals is a critical part of ensuring thorough care. eClinicalWorks® offers providers an easy way to gain greater visibility into referral details.

Regularly updating your EHR is vital for enhancing usability and patient safety. With the V11.52 series, eClinicalWorks offers enhancements for drug interaction checks, uncoded allergies, electronic Rx workflows, and flu clinics and reminder campaigns, and better voice recognition for daily documentation of patient care.…

Our Ecwid E-commerce hosts Jesse and Rich are here on the mic to share some great tips for increasing sales using something called live shopping. Sounds intriguing, right? We’ve talked about how videos can help your overall marketing strategy. And we’ve touched on the benefits of live streaming. But now we’d like to introduce you to the latest and …

Find out how patient-facing technology has helped patients become more engaged in their own health, improved processes for clinical staff, and continues to pave the way for a tech-friendly healthcare world with tools such as online appointment booking for PrimeCARE Medical Clinic, a 28-provider group with four locations throughout central and south…

If your doors remain open, patients might keep coming to your practice during a crisis like the COVID-19 pandemic. But Georgia’s Dekalb Pediatric Associates wasn’t taking any chances. By using the full range of Patient Engagement tools from eClinicalWorks® and healow®, including online booking, telehealth, and contactless check-in, they have both e…

This week, the Ecwid E-commerce Show hosts Jesse and Richie are joined by Mark Daoust, founder of Quiet Light. Quiet Light is a brokerage for buying and selling websites and e-commerce businesses. Mark gives listeners some inside advice on how to make your domain a valuable web property, and how to eventually sell a successfully developed domain or…

The eClinicalWorks® Vaccine Administration Management Solution functions is helping practices book, manage, and document vaccine administration, track shot inventory, and handle billing and reporting.

Listen to this eCW Podcast to learn how Internists Associates of Ridley Park, Pennsylvania has used healow TeleVisits™, healow CHECK-IN™, eClinicalMessenger® campaigns, and healow Pay to maintain continuity of care throughout the COVID-19 pandemic while enhancing safety and meeting the expectations of their 8,800 patients.…

Today the Ecwid E-commerce Show hosts Jesse and Richie are joined by Tony Virelli of 3D Locksport. Having found success in specialty niches, Tony shares his experience launching and selling a unique product created with the help of 3D-printing. He is a locksport enthusiast (locksport is the sport of opening locks and beating complex systems) and en…

At Lighthouse Family Medicine in Colleyville, Texas, Dr. Kenneth LeCroy and colleagues are using eClinicalWorks® and healow® to keep up with patient volumes and improve satisfaction. They are engaging patients through eClinicalMessenger® and blast emails, including letting them know where they can get COVID-19 vaccines. eClinicalWorks Scribe® has m…

On this week’s podcast, meet Alex Schupp of Sports Obsession, a sports apparel and merchandise store. (sportsobsession.com) Sports Obsession has over 20,000 products for sale, so they wanted a robust yet simple e-commerce platform that would allow them to do an initial mass-import of thousands of products. Alex rebuilt the Sports Obsession website …

Wearable health devices are revolutionizing healthcare, adding critical, real-time information about patients to the wealth of data available from primary care and specialty providers, hospitals, clinics, and payers. In this edition of the eClinicalWorks Podcast, Melissa Alexander explains how the healow app integrates with a growing array of weara…

As healthcare has shifted from fee-for-service to value-based reimbursement models, payers and providers alike have faced the challenge of sharing the patient data necessary to support claims and meet reporting requirements. As Frank Vo explains, healow Insights empowers payers and providers alike, providing for discrete EHR data, point-of-care ale…

Effective interoperability has long been sought as the “holy grail” to improving healthcare. From a once-elusive goal, interoperability is now within reach of physicians everywhere thanks to the growing strength of nationwide networks, including Commonwealth® Health Alliance and Carequality. Hussie Elhaj, a member of the Business Development and En…

Kevin Urrutia, Founder of Voy Media, talks about launching new businesses, scaling companies, and building and managing a remote team. Voy Media: https://voymedia.com/ Ecwid Podcast on Ecwid https://www.ecwid.com/blog/podcast Ecwid Social Social Profiles: Facebook: https://www.facebook.com/ecwid Instagram: https://www.instagram.com/ecwid/ Youtube: …

Listen to CEO William Kurtycz explain how Hyndman Area Health Center used eClinicalWorks Business Optimizer (eBO®) and the eClinicalWorks® Chronic Care Management module to close gaps in care and improve quality measures. Training and support teams from eClinicalWorks helped get the practice set up and running, enabling them to take full advantage …

Norm Farrar aka “The Bearded Guy", is the founder of Micro Brands, as well as, being the owner AMZ Club and PRReach. Norm has over 25 years experience in sourcing, branding, and development, and he shares this experience on his podcast “Lunch with Norm” Norm has helped a variety of brands to sell 1 millions plus a month in sales. We look forward to…

Hear how Michelle Hurtt was able to leverage multiple tools from eClinicalWorks® and measure and track their effectiveness. Kiosk and Messenger Campaigns have helped create a more efficient front office workflow for Allied Physicians of Michiana. Listen as Michelle Hurtt explains how both HEDIS® and eBO® analytics were used to track and display res…

Dr. Steven Lamie discusses how healow TeleVisits™ and the CCM module have reshaped the Chronic Care Management program at the Thirlby Clinic. He explains how they have recently adopted healow CHECK-IN™ and healow® Open Access® into their workflow to create a more efficient process for their patients.…

Jesse and Rich are joined by Ricardo Lasa CEO of Kliken. https://www.kliken.com/ They encourage you to take advantage of the Google Shopping Engine. How can you turn down Free Traffic? Ricardo explains some of the steps that can get you started with your integration. Ricardo also discusses how Kliken can offer you a more automated, headache free ex…

Jesse and Rich are joined by a new member of the Ecwid team, Josh Berkstresser, head of Education Strategy They discuss the new Holiday Success Plan, which Ecwid is rolling out as an Pre-Holiday gift for it's Merchants. Are you ready for Black Friday? Are you making the most of the current surge in online commerce? The team encourages you to make y…

Today's guest is Brian Carver, CEO of www.atlas46.com Atlas 46 provides unique, quality, American made products to several industries. The core products are tool belt vests, popular with construction workers, mechanics and off-road enthusiasts. After tiring of software, Brian took over this business which his father had recently launched, and grew …

Today’s guest is Traci Reuter, founder/CEO of Divine Social and co-host of The Social Media Marketing Happy Hour podcast. Divine Social has a passion for supporting businesses in growing their brands through authentic, meaningful social advertising. Traci has an uncanny gift for looking at any business’s mission, vision, and message, and mapping ou…

Today we explore deep into the Amazonian jungle. But it will be OK, because we have an expert as our guide. He's our guide, he's our guy, he's My Amazon Guy - Steve Pope. His 300 Amazon Tutorial videos are evidence of his expertise. All of that and more can be found at the MyAmazonGuy website. Steve brings his insights to our questions about: How t…

One of the easiest, most profitable and overlooked marketing options is email Jesse and Richie are joined today by Eddie Standerfer - Lifecycle Marketing Director and Email Marketing Guru at Ecwid. Ecwid now has a complete integration with one of the most powerful and easy to use email marketing platforms in the world, Mailchimp! A few months back …

David Uptagrafft, Director of Operations at Innova Primary Care, shares how his practice was able to overcome the challenges presented during the COVID-19 pandemic. Innova Primary Care was able to operate without any gaps in care thanks to telehealth, online appointment booking, the eClinicalWorks® Chronic Care Management module, and healow Pay™ wi…

We are well into the COVID world, and we are going strong, finding great people and doing great things every day. On today's episode we talk to a fascinating Ecwid merchant, doing wonderful things in troubled times. And we are proud to discover he listens to this show and our tips actually helped him out! Our guest is RJ Rise - Creator of the Ultim…

Since this is the Ecwid E-commerce show, if you're listening to this podcast right now you probably either have your own Ecwid store or about to start one. On this show we're always covering ways to improve your store, drive traffic, advertise and other various ways to get more sales. We usually talk to people who are websites first and then go to …

We spoke with Renee Oates of Primary Care of Southwest Georgia and found out how she was able to use healow TeleVisits™ to manage the coronavirus pandemic and to maximize usage of available resources from eClinicalWorks. They were able to pull reports quickly and effectively, generate widespread notifications, and continue to provide care to all of…

Ashley Clement describes how Southeast Community Health Systems made the switch to the eClinicalWorks® EHR at the end of 2019. With the use of different training aids and marketing materials, the health center was able to notify their patients of their telehealth adoption during the COVID-19 pandemic. Ashley Clement explains how they combined featu…

So you've always wanted to get started on Facebook advertising but, you thought you didn’t have the equipment, it would take too long, or it cost too much money to create and promote. In this episode Dennis Yu & Kieran O'Brien will tell us how to get started with Facebook ads fast and easy. You will hear how, with only your phone, you can create th…

Palak explains how orthopedic specialty groups have effortlessly added healow TeleVisits to their workflows during the pandemic. Televisits are helping cut down on no-shows, integrating seamlessly into the eClinicalWorks EMR, and working in conjunction with Patient Portal and healow Open Access™ appointment booking.…

Amandeep describes how pediatric groups have taken to eClinicalWorks telehealth solution and are using all the tools eClinicalWorks has to offer — from campaign notifications to customizable questionnaires and wearable tracking devices. She emphasizes the optimal user experience and how televisits can be accessed across many different device platfo…

Minesh discusses how gastro specialty groups are using televisits to provide a more efficient patient experience, and how eClinicalWorks is regularly enhancing the software to make it even more accessible to both the patient and provider. He shares how a Florida gastro group is helping to prevent unnecessary urgent care visits.…

Jimeet speaks about how patients have been asking for televisits, and how, because of the COVID-19 pandemic, they have finally gained traction. Behavioral health specialty groups have benefited greatly from the eClinicalWorks telehealth solutions, which have made physicians more easily accessible to their patients.…