أفضل بودكاسات Dental Office (2024)

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Special Year-End Episode: Ten Things To Do Every Morning! 24:20

5d ago24:20

24:20

In this special year-end episode of The Dental Practice Fixers Podcast featuring mystery shopper calls, Dr. Rich shares ten things he does every morning – and if you do them too your day will be off to a great start! And of course we end with some mystery shopper calls, including one of the strangest ones ever! On this episode of The Dental Practic…

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Say This, Not That! 23:08

19d ago23:08

23:08

Sometimes in the dental office we say things that could have been said so much better!! So why turn off patients by saying the wrong thing? On this episode of The Dental Practice Fixers podcast for dentists and dental teams, featuring secret shopper calls, you learn what to say, how to say it, and what NOT to say!! Here are some very important and …

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Special Podcast Episode: Ten Things To Do Now For A Great 2025! 58:18

1M ago58:18

58:18

Are you ready to make 2025 your best year ever? In the very special episode of The Dental Practice Fixers podcast for dentists and team members, Dr. Richard Madow shares ten things you can do right now to make your 2025 totally amazing! Here are some very important and easy ways to help enhance your practice and your life! 1 – Sign up for our e-new…

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“Is Your Practice Sideways + Is SEO Worth It?” 22:14

2M ago22:14

22:14

We cover two topics plus more on this episode of The Dental Practice Fixers! First – is your practice “Sideways?” What does that even mean? And is SEO worth it for your dental practice? Listen to find out. Then, during our famous mystery shopper calls, we put a new twist on the value of SEO. Dentists and dental team members, listen to find out the …

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Don’t Sell Dentistry – Do This Instead! 25:29

2M ago25:29

25:29

There’s a way to get your patients excited about the dental treatment they need, and it doesn’t involve selling. Find out just what it is on this episode of The Dental Practice Fixers podcast for dentists and team members. Then, on our mystery shopper calls, something happened that hasn’t happened in months! You gotta hear it!! Here are some very i…

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What Type of Dentist Are YOU? 23:57

3M ago23:57

23:57

Are you a people-pleaser? Someone who dreads conflict? A perfectionist? You can find out on this episode of The Dental Practice Fixers podcast. Plus, we’ll tell you a simple, no-cost thing to add to every exam that will WOW your patients. And of course, there’s our famous mystery shopper calls – all on the episode of the best podcast for dentists a…

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Beat The DSOs At Their Own Game! 21:32

3M ago21:32

21:32

Can you beat the DSOs when it comes to service and quality without sacrificing your fees? How about when it comes to great pricing on dental supplies and more? The answers are yes and yes – and in this episode of The Dental Practice Fixers you’ll see how. Plus – mystery shopper calls!! Here are some very important and easy ways to help enhance your…

1
How To Have A Legendary Dental Practice! 27:13

3M ago27:13

27:13

Are you a legendary dentist, team member, and practice? Are you the type that people talk about (in a good way!) and refer others to? It’s not that tough, and you’ll learn how in this episode of The Dental Practice Fixers podcast. Plus – we do mystery shopper calls to real dental practices – and you gotta hear them! Here are some very important and…

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Artificial Intelligence In YOUR Practice! 23:10

4M ago23:10

23:10

Better team meetings, enhanced patient communication, reversing insurance denials, article summaries, and more – these are just some of the things you can do with artificial intelligence in your dental practice! In this episode of The Dental Practice Fixers podcast featuring mystery shopper calls, we’ll show you how. And speaking of mystery shopper…

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Five Dental Phrases I’m Tired Of Hearing! 18:33

4M ago18:33

18:33

There are five dental phrases that I’m not only tired of hearing, but they can be detrimental for you and your practice. Hear what they are on this episode of The Dental Practice Fixers podcast for dentists and dental team members. And of course we do our famous dental mystery shopper calls. You won’t believe the missed opportunities on today’s cal…

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Negative Patient Inertia – Your Practice’s Biggest Competition! 18:09

5M ago18:09

18:09

What is your practice’s biggest competition? DSOs? PPOs? A Disney World vacation? In today’s episode of The Dental Practice Fixers dental podcast, we find out that the answer is “Negative Patient Inertia” – a term just created by Dr. Richard Madow! Then of course we have our famous mystery shopper calls, which keep getting better and better!! Here …

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Team Problems / Team Solutions: The “Seating Chart Rule! 26:52

6M ago26:52

26:52

On this episode of The Dental Practice Fixers podcast for dentists and team members, we discuss an issue many practices have with their teams and offer up a sensible solution. We also cover multitasking (is it good or bad?) and of course, end things with our famous mystery shopper calls! Listen now!! Here are some very important and easy ways to he…

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What Is The BEST Service To Be Doing In Your Practice Right NOW? 25:24

6M ago25:24

25:24

What’s the best thing that you can provide to your dental patients that they actually need AND want? What will make your patients healthier and your dental practice more profitable? Is it implants? Molar endo? Treating sleep apnea? Aligner therapy? Find out on this episode of The Dental Practice Fixers podcast for dentists. Plus….more amazing myste…

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Do You Take My Insurance? The BEST Answer! 20:04

6M ago20:04

20:04

When a patient asks if you take their dental insurance and you’re not in network, how do you answer? On today’s episode of The Dental Practice Fixers Podcast featuring mystery shopper calls, we give a great answer to that question. It will actually get those PPO patients to come to your office whether you take their insurance or not!! Here are some…

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Should You Believe The So Called Practice Management Experts? 20:54

7M ago20:54

20:54

It seems like there are thousands of people in dentistry who call themselves practice experts. Should you believe everything you hear from them? Are they even ethical? That’s what we discuss in today’s episode of The Dental Practice Fixers podcast for dentists featuring mystery shopper calls. Dentists and team members should not miss it!! Here are …

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Crazy Advice Dentists Give and Get! 26:21

7M ago26:21

26:21

Have you ever been given practice advice from another dentist that makes absolutely no sense? Me too! On this week’s episode of The Dental Practice Fixers podcast, I’ll share some of my favorites! You can share yours too. And then on our mystery shopper calls we have some great stuff, including one of the shortest calls in history. Enjoy! Here are …

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Stop It With The New Patients…Do This First! 27:53

8M ago27:53

27:53

Every dental practice wants more new patients, or at least they think they do! But unless you have a few other things in order, you’re wasting your time! Find out what they are on this episode of The Dental Practice Fixers Podcast for Dentists, featuring mystery shopper calls. **** On Friday June 14th we’ll be presenting a full day session of our l…

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The Best Way To Get Dental Practice Growth Ideas – Plus What’s A WIWO? 23:51

8M ago23:51

23:51

Every single day there are fantastic opportunities for practice growth ideas, and on this episode of The Dental Practice Fixers Podcast featuring secret shopper calls, Dr. Richard Madow will show you where to look. Plus – you’ll learn what WIWO means, and hear some awesome mystery shopper calls! **** On Friday June 14th we’ll be presenting a full d…

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Ten Things You Should NEVER Say To A Dental Patient! 28:12

9M ago28:12

28:12

In this episode of The Dental Practice Fixers Podcast Featuring Mystery Shopper Calls, we reveal ten things you should never say to a patient (we’ve probably all said them!) and what to say instead. Plus we have a very special announcement and are back with our mystery shopper calls!! **** On Friday June 14th we’ll be presenting a full day session …

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How To Find and Hire the Best Team Members! 17:24

9M ago17:24

17:24

Finding and hiring great team members is one of the biggest issues in dentistry. On today’s episode of The Dental Practice Fixers, Dr. Richard Madow will reveal some unique ways to find fantastic team members that you probably have never even thought of! Plus we’ll tell you about two new educational opportunities you DO NOT want to miss! Here are s…

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Schedule More New Patients NOW! 28:19

10M ago28:19

28:19

Schedule more new patients NOW! In this episode of The Dental Practice Fixers Featuring Mystery Shopper Calls, Dr. Richard Madow reveals a simple system that will get potential new patients off the phone and right into the appointment book! Here are some very important and easy ways to help enhance your practice and your life! 1 – Sign up for our e…

1
How To Answer The Most Typical New Patient Questions! 37:07

10M ago37:07

37:07

On today’s podcast we asked a very unlikely source for a list of the questions a potential new dental patient should ask. Do you know how to answer them? Are they answered on your website? We went through them one by one and provided some great answers and food for thought. Yum! Then our mystery shopper had a little issue with last-minute cancellat…

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Transform The Difficult Patient! 32:38

11M ago32:38

32:38

Difficult patients can be frustrating, annoying, manipulative, hostile, and litigious. But fear not – on this episode of The Dental Practice Fixers Podcast Featuring Mystery Shopper Calls, we’ve got a great step-by-step system to transform the toughest patients into those who become beacons for the practice! Then on the mystery shopper calls we do …

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Hair, Skin, Feet, Teeth…Can Improve Your Practice! 30:35

11M ago30:35

30:35

What do hair, skin, and feet have to do with improving your dental practice? A lot – and you will find out why on today’s episode of The Dental Practice Fixers Podcast featuring Mystery Shopper Calls! Dr. Richard Madow hosts this podcast for dentists and team members. Here are some very important and easy ways to help enhance your practice and your…

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Is Your Practice So Good That It’s Bad? 28:52

12M ago28:52

28:52

Can your practice be so good that it’s bad? The answer is YES, and we’ll tell you why on this episode of The Dental Practice Fixers Podcast featuring Mystery Shopper Calls. Listen to learn a huge problem in dentistry and how to fix it! Here are some very important and easy ways to help enhance your practice and your life! 1 – Sign up for our e-news…

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Special Year End Episode – 16 Rules of Life and Dentistry! 27:13

12M ago27:13

27:13

On this special year-end episode of The Dental Practice Fixers Podcast featuring Mystery Shopper Calls, Dr. Richard Madow reveals sixteen important rules that will help with both your dental practice and your life. It’s a special treat for doctors and team, and you don’t want to miss it! Here are some very important and easy ways to help enhance yo…

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Why Should I Go To YOUR Practice? 26:07

1y ago26:07

26:07

A new patient moves to your area. Why should they choose your practice over the others? And more importantly, can you provide an experience that would make that happen? That’s the topic on today’s episode of The Dental Practice Fixers podcast for dentists, featuring Mystery Shopper Calls! We’ll also explore a big mistake that’s made when a new pati…

1
Should I Stay or Should I Go 29:58

1y ago29:58

29:58

A sad letter from a disgruntled associate is featured on this episode of The Dental Practice Fixers Podcast Featuring Mystery Shopper Calls, and it provides some great leadership advice for associates, owner dentists, and team members. And then the mystery shopper calls – WOW!! Please play these at your next team meeting! Here are some very importa…

1
Get Patients To Ask YOU For Whitening! 23:48

1y ago23:48

23:48

There are four huge reasons we love doing whitening for our patients, and it’s even more fun when you get patients to ask US about it instead of US telling THEM! You’ll learn how and why on this episode of The Dental Practice Fixers Podcast for dentists featuring mystery shopper calls! Here are some very important and easy ways to help enhance your…

1
Would You Like A Crown With That? Dental Lessons From An Unlikely Source! 30:00

1y ago30:00

30:00

On the episode of The Dental Practice Fixers Featuring Mystery Shopper Calls podcast for dentists, Dr. Rich shares some great practice growth tips from a very unlikely source. Then we go to our mystery shopper calls and find out what happens when a potential patient knows they need some crowns. It’s probably not what you think! Here are some very i…

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Dr. Rich Gets Duped! 27:05

1y ago27:05

27:05

Could there be a dental practice lesson when Dr. Rich got duped by a punk rock skater girl? Yes, and it will help you get more new patients on this episode of The Dental Practice Fixers Podcast featuring Secret Shopper Calls to dental practices!! Here are some very important and easy ways to help enhance your practice and your life! 1 – Sign up for…

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Doc – Do You Guarantee These Crowns? 28:27

1y ago28:27

28:27

Should we guarantee those crowns? Should we “warranty” our dental treatment? Is it a positive factor in treatment acceptance and patient retention, or does it make us look like the local Best Buy? Find out how Dr. Rich answered this question early in his career and what it led to on today’s “Dental Practice Fixers – Secret Shopper Calls To Dental P…

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Fill Last Minute Cancellations 90% of the Time! 20:27

1+ y ago20:27

20:27

Would you like to have a simple system so that when someone calls your dental practice to cancel at the last minute that spot can easily be filled 90% of the time? You will after hearing this episode of The Dental Practice Fixers dental podcast for dentists. Then we do three mystery shopper calls, and one of the offices actually does something righ…

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The Dental Magic Words! 26:38

1+ y ago26:38

26:38

Are there “magic words” in dentistry – simple phrases that will significantly improve our practices? YES! In today’s episode of The Dental Practice Fixers dental podcast for dentists, Dr. Richard Madow reveals two simple phrases that will greatly improve our customer service and help us appoint more new patients by using the “dental magic words.” T…

1
Favorite Excuses of Dentists 22:45

1+ y ago22:45

22:45

Dentists are great at a lot of things, including making excuses when things don’t go the way they planned. In this edition of The Dental Practice Fixers dental podcast for dentists, Dr. Rich reveals some of his favorites. And then, speaking of excuses, there is NO excuse for what happened during the mystery shopper calls!! Listen and enjoy. Got a q…

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Why Should I Go To YOUR Dental Practice? 31:05

1+ y ago31:05

31:05

Would a patient drive past twenty other dental offices to go to your practice? Would they regret it if they had to transfer to another office? Can you and your team quickly spout out a bunch of reasons why a patient would choose you over all of the others? Hopefully you can answer all of these questions with a big YES! So let’s find out why on this…

1
Five of the TOP Dental Practice Issues 31:47

1+ y ago31:47

31:47

There are five issues that just about every dental practice experiences, and on this episode of The Dental Practice Fixers podcast for dentists you can hear what they are along with some solutions. Then on our mystery shopper calls, a potential patient with stinky breath calls some practices for advice. Did they try to appoint him or were their res…

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Improve Your Dental Practice With ‘Marginal Gains!’ 30:15

1+ y ago30:15

30:15

Sometimes it’s a little overwhelming to make dental practice improvements through huge changes. But the good news is, you may not have to! You can improve your dental practice marginal gains. In this episode of The Dental Practice Fixers podcast for dentists, we show how small changes can get HUGE results! Then of course there are the mystery shopp…

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GPs and Specialists Should Help Each Other! 21:24

1+ y ago21:24

21:24

The relationship between general practitioner dentists and specialists should be one that is not only good for the patients but good for both practices. On today’s Dental Practice Fixers dental podcast we talk about some easy ways to make that happen. Then on to the mystery shopper calls where the theme continues. If you do Invisalign but aren’t ge…

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Should We Give Our Patients What They Want_ Plus More Mystery Shopper Calls 22:41

1+ y ago22:41

22:41

Should we give our patients what they want? Do our patients really know what they want? Is it good for our dental practice to give it to them? On today’s edition of The Dental Practice Fixers podcast we discuss how to make your practice more successful by doing just giving our patients what they want. Plus, the mystery shopper calls teach two very …

1
Is Your Dental Practice Clinically Calibrated? 25:21

1+ y ago25:21

25:21

Does everyone in your dental practice truly understand why certain clinical decisions are made? Your practice needs to be “Clinically Calibrated” – find out why and how on this edition of The Dental Practice Fixers Podcast for dentists. For example, why would we do a crown instead of a two or three surface restoration? Scaling and root planing inst…

1
Mystery Shopper Calls Plus The Number One Enemy of a Great Practice! 23:40

1+ y ago23:40

23:40

What’s the number one enemy of a great practice? In this episode, Dr. Richard Madow explores a possible candidate. Then, the mystery shopper calls are, well, pretty amazing. Tune in to the The Dental Practice Fixers Dental Podcast for Dentists to listen now!!بقلم Dr. Richard Madow

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How To REALLY Use Artificial Intelligence In Your Practice! 32:09

1+ y ago32:09

32:09

Using artificial intelligence in the dental office is such a hot topic these days, but most of the advice we’re seeing is either impractical or totally useless. In today’s episode of The Dental Practice Fixers Dental Podcast for Dentists, Dr. Rich gives two solid examples of how to use AI to improve patient communications. Then speaking of communic…

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Things A Patient Should Never See…or Hear! 23:15

1+ y ago23:15

23:15

There are a bunch of things a dental patient should never ever see or hear in a dental practice, and on today’s episode of The Dental Practice Fixers Dental Podcast for Dentists we get the list rolling. Then, it’s on to the secret shopper calls, where we learn why front-desk training should be more than just “Here’s the phone – answer it!”…

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Why Is That Crown So Expensive? 26:18

1+ y ago26:18

26:18

“Why is that crown so expensive?” can be a tough question for a dentist to answer, especially in a way that gets a caller to appoint, Well, that’s the mystery shopper call we did on today’s episode of The Dental Practice Fixers dental podcast for dentists. The answers ranged from horrible to hilarious to something that has never happened before! Yo…

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Dental Practice Websites – What’s Wrong With Most of Them? 29:46

2y ago29:46

29:46

Very often the first contact a potential new patient has with your practice is your website, and most dental websites have some obvious (and easy to fix) mistakes! On this episode of The Dental Practice Fixers dental podcast, Dr. Richard Madow gives some very simple fixes to correct these crucial areas. Then, our mystery shopper calls take the them…

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Proper Patient Selection: The Number One Rule! 28:20

2y ago28:20

28:20

Let’s face it, not all patients are a good fit for your dental practice. In this episode of The Dental Practice Fixers dental podcast for dentists, Dr. Richard Madow gives some quick and easy patient selection tips to save you many headaches, including the number one rule! Then we have four mystery shopper calls, and guess what? Someone almost kind…

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Doctor – Don’t Do This! 19:52

2y ago19:52

19:52

Hey Doc – why the heck would you ever want to do this? In this episode of The Dental Practice Fixers Podcast for dentists, Dr. Rich answers one of the most frequently asked questions, and that’s the response….sort of. Then of course we do some mystery shopper calls, and miraculously someone almost gets it right!! Richard H. Madow, DDS: Hey there, I…

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Special Edition: The Philosophy of Dental Practice Success! 22:56

2y ago22:56

22:56

Dr. Rich explains the factors in dental practice success by reliving the history of The Madow Center in this special edition of The Dental Practice Fixers dental podcast for dentists. So many listeners have been asking how The Madow Center got started, and it’s all covered here!بقلم Dr. Richard Madow

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