Minutes with Marcia B. is a podcast from Apartments.com. Join multifamily expert Marcia Bollinger as she sits down with leaders across the industry to discuss their success stories, defining moments, and personal insights.
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4 Female Leaders of NAA on the Transformation of Multifamily
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The four female chairs of the National Apartment Association board of directors sit down with Marcia B. to reflect on the biggest shifts in the industry. From breaking the glass ceiling at NAA to the top lessons learned from the COVID-19 pandemic, these leaders explore where the industry has been and where it’s going. Join the conversation with Mar…
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Greg & Sloane Cerbana on How Multifamily Can Uplift Local Communities
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Marcia B. sits down with multifamily power couple Greg and Sloane Cerbana. Their wide-ranging conversation explores the crucial role of multifamily organizations at the local, state, and national levels. How can the multifamily industry empower employees, build bridges to the next generation, and find solutions to homelessness?…
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Daryl Smith on Building a Brand Story
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Marcia B. speaks with Daryl Smith of KETTLER. They discuss why the chief marketing officer left a career in public television for multifamily, how to build an effective brand identity, and what aviation has to teach the apartment industry.بقلم Apartments.com
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Robert Gasteiger on Creating Meaningful Experiences
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It took a leap of faith for Robert Gasteiger to dive into the marketing side of the multifamily business. The vice president of marketing at D.R. Horton joins Marcia B. to share his career journey and top insights. They discuss why build-to-rent homes are growing in popularity, which two priorities matter most to residents, and how cooking, custome…
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Sharon Hatfield on How to Stay Creative and Grounded
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Driven by a passion for processes, people, and problem solving, Sharon Hatfield of Cushman & Wakefield loves her work. The chief operating officer joins Marcia B. to share the “series of fortunate opportunities” that brought her to where she is today. She shares her best advice for industry newbies, her trick for recharging, and her secret for find…
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Debbie Phillips on Investing in the Next Generation
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Decades ago, a fateful conversation at the Capitol led Debbie Phillips down a path to a multifamily career that lights her up to this day. In this latest episode, she joins Marcia B. to share her inspiring story and best advice for the next generation. The conversation covers how Dr. Debbie developed a residential property management degree in coll…
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Matt DeGraw on Why Relationships Matter
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From his early days as a leasing agent in Salt Lake City through his leadership role today, one theme has remained a constant in Matt DeGraw’s career: the importance of relationships. The president and CEO of Bridge Property Management sits down with Marcia B. to share his story and open up about why names, handshakes, and priorities are indispensa…
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Pat Hutchison on Why a Company Is Nothing Without Its People
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From her first job as a Sacramento leasing manager, Pat Hutchison was hooked on multifamily. In this latest episode, Marcia sits down with the CEO of Mission Rock Residential to discuss the journey that led her to found the nationwide real estate company a decade ago. What does it take to build a best-in-class company? In this wide-reaching convers…
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Lisa Taylor on Why Mentorship Matters
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Marcia talks to Lisa Taylor from Greystar. In this far-reaching conversation, they discuss what’s new in the build-to-rent sector, how women in multifamily have supported each other, and why continuous learning is essential to staying on top.بقلم Apartments.com
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Tony Sousa on What Customer Service Looks Like in a Post-COVID World
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Marcia chats with Tony Sousa from RPM Living. They discuss how a former news anchor and limousine driver found his purpose in the multifamily industry, why it’s important to surprise and delight your residents, and what it means to give back from a global perspective.بقلم Apartments.com
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Jennifer Staciokas on Leading with a People-First Culture
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Marcia sits down with Jennifer Staciokas, president of Western Wealth Communities, to discuss the importance of workplace culture in the multifamily industry. From creating rapid growth within a startup environment to celebrating the wins, large and small, Jennifer shares her top tips on how to successfully lead teams from the ground up.…
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Melissa White on What Really Matters in Property Management
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Marcia goes deep with Melissa White about surviving tragedy and continuing to thrive. The managing director of Perennial Properties shares how personal and professional support can be a lifeline, why and when it’s worth letting go of the little things, and what inclusion truly means.بقلم Apartments.com
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Laurie Lyons on How to Build a Successful Business
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Marcia talks with Laurie Lyons about what it takes to build a company from the ground up, how the pandemic has transformed renter needs, and why a chance encounter on a cattle ranch changed Laurie’s life.بقلم Apartments.com
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Jamie Gorski on How to Anticipate Customers' Future Needs
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Marcia speaks with Jamie Gorski, the chief experience officer for GID-Windsor Communities. Jamie shares her strategy for centering the customer and explains why multifamily marketing has become a tradition in her family.بقلم Apartments.com
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LuAnne Acton Ross on the Past and Future of Women in Multifamily
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In this first episode, Marcia chats with LuAnne Acton Ross, the executive vice president of Asset Living and previously JMG Realty. They discuss the past and future of women in the multifamily industry, the most memorable advice she’s received, and what keeps her motivated.بقلم Apartments.com
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