Jia Jia Ye, Springtide Child Development, on scaling autism care that supports the entire family

The Pulse by Wharton Digital Health

In this episode, we sat down with Jia Jia Ye, CEO & Co-Founder of Springtide Child Development, a company that provides integrative, evidence-based, and family-centered care for children with autism spectrum disorder, or ASD. With four clinics open across Massachusetts and Connecticut, and a fifth coming soon, Springtide's rapid growth is enabling families to better plan for the future, providers to focus on patient care in a coordinated environment, and payors to see what value-based behavioral care for ASD looks like. We discussed: 1) How Jia Jia developed a passion for working in healthcare and how the industry’s mission-orientation and the complexity of its problems have kept her engaged over time, 2) The elements of Springtide’s clinical model that differentiate it from how care for ASD typically looks, 3) The superior clinical outcomes and expanded access to care that Springtide is demonstrating as a result of its intentionally-designed care model, 4) What the future of Springtide holds and why the company is focused on closing the gap between behavioral and medical care, and 5) Jia Jia’s leadership style, why it works for her, and what she enjoys most about being the CEO of high-growth company.